Restaurant.com

• Free

Last verified 5 Sep 2026

4.4 45665 ratings · App Store

1. 4/5Poor Customer Service

   I have tried several times to correct a problem and have not gotten a response in over 2 months... twice the coupon wouldn’t come up to scan .... it came up checked as if it was used. I tried another one and the same thing happened. I had to pay full price for my food and lost both coupons. I have been to 2 other places that do not accept these coupons and again was forced to pay full price even though I had paid for the certificates. So that makes 4 times I could not benefit from things I paid for. I can do an exchange for the certificates I still have but I am leary .... what if they don’t work either. Do I lose more money??? I bought a lot of certificates and have purchased many gift cards also.

   bxbrat · 5 Sep 2026

2. 1/5Where is customer service not assessable for the blind and visually impaired

   For the restaurants of my choice… I paid one price that would hold the value of a higher price… But in the small print basically it’s like a coupon when you’re purchasing for catering. I thought it was a self discount. By saying that I basically cherie McKnight 84 mean I thought it was a $25 restaurant card that I would be able to used as specified restaurants. I basically had $25 off of a $75 purchase. I don’t think I’m going to eat $75 worth of food by myself nor would I order a bunch of food to save $25. I also have a card in the email said it would expire. I try to find something to my liking but I’m also visually impaired and it’s not 100% assessable for the blind and visually impaired. I’ve been trying to find a customer service phone number which I cannot seem to find navigating with a screen reader on my phone. Hoping this review will have someone reach out to me. I am praying that happens because I don’t want to lose $50 worth of merchandise.

   Cheriemcknight 84 · 5 Sep 2026

3. 1/5So broken

   This app doesn’t even kind of work. The map locks me into a city over an hour away. I can’t use my location, type in a new location, or search on the map without it snapping right back to the same place that I’m not interested in going. I know there are restaurants in my area because they come up if I search a specific cuisine. They also don’t communicate well, if at all. I had hundreds of dollars in certificates that just disappeared after this latest update. I reached out and was finally told the answer after having to reach out again over a week later with no follow up. When buying certificates it’s 50/50 whether they show up in the account and it’s happened a couple times where all the certificates for a restaurant will be marked as used instead of just the one you actually used. If I didn’t have so many points, I’d delete the app and never come back but unfortunately I’m locked in for awhile. I highly recommend sticking to groupon or literally anything else.

   PrisonerLiam · 5 Sep 2026

4. 4/5Not enough restaurants

   I gave this app a 4+ because while they always have a lot to offer as far as activities, they just don’t have enough restaurants in my area. I know Delaware is a small state but we have many eateries that are missing from list. What about DDD(3d’s) which is a sub shop in Newcastle? Seasons Pizza, Pat’s Pizza, Gino’s Pizza, Jade’s Palace, OB’s Jamaican food, Spice n’ Nice Jamaican, Cheesecake Factory, Thai Kitchen, Osaka, Hibachi’s, Potstickers, Jasmine’s, Kenny’s Restaurant, Olive Garden, Texas Roadhouse, TGIFridays, The Brown Bag & the brown bag 2, Celebrations on Market, Red Lobster just to name a few more for your list. Otherwise, I really like the app just wish most of the offers for most restaurants weren’t in Philadelphia, the next state over from us.

   February74 · 5 Sep 2026

5. 2/5Not user friendly

   I’ve tried to figure this app numerous of times. Great concept but needs a lot of work. Signing in is tricky at first since it does populate my auto filler instantly. Unable to auto generate my certificates is a pain since I have bought multiple. When I finally used it my transaction at the merchant was quite interesting to say the least. They didn’t recognize the procedures to accept my certificate and had to actually manually apply my discount. I was under the impression the certificate would cover the cost at purchase in which I’ve seen now that it only applies towards discounts from what I have seen. Looking through the merchants profile through the app is awful. Menus are hard to read and products are hard to differentiate from when picking sizes. I hope they can get this fixed. I would really love to see this app win.

   crh1220 · 5 Sep 2026

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