Public Storage

Name: Public Storage
Rating: 4.5 (103593 reviews)
Author: Public Storage

by Public Storage

iPhone · iPad

Active Last checked 30 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Business
Productivity

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

16 store screenshots

Pricing & paywalls

App Store

Free

Last verified 30 Aug 2026

Ratings & reviews

App Store

4.5 103593 ratings · App Store

5/5I used to be very happy
I was once very happy and even loyal and proud to not only rent from public storage... But I also worked for a company that we had the contract and maintained the lawn and landscape for all Dallas and Fort Worth Public Storages. I wasn’t upset with them when as happens from time to time they get bids like most do from other companies and we got underbidded by a labor force company who didn’t do as good of a job so Inalways kinda hoped you’d call us back. But anyway, that didn’t upset me as I understood since it was done at a time where our collective economy took a nose dive. But I still remained loyal out of feeling connected. What has me down is I first rented out of an much needed on the spot storage unit from divorce and happily got a unit for $70 a month. Well, life happens and things don’t follow our plans and even though rent steadily increased I had to move in with my parents to take care of my dad and could work less and less then my mother also and I worked to pay my bills and now my unit is $170/month. Now, I can go online and see units offered for so much cheaper and understand that the rent should go up some. But a happy medium between $70 and $170 would feel like I’m appreciated for being such a long time tenant. Ya know. Anyway, Thanks for listening. And I know my money whines are by my own doing for taking care of my parents. But such good parents deserve it. Especially all we’ve been through.

CanyonRayRay · 30 Aug 2026
5/5Great place for Storage! Can’t beat the online prices.
This is a great place for storage! The outstanding prices are awesome through the online rentals. The access for opening the gates through your phone is so convenient and easy! No codes to remember! And the manager “Jared” is so friendly and professional. While doing everything so conventionally online, I had questions and called. He was so helpful and very nice. When I arrived he was walking around the grounds and had a few more questions about other available sizes, and he was again so nice and professional. He made me feel like I was the only customer he had. Thank you Jared for such a pleasant experience! The only thing I wish were different are the hours you can get in through the gate. At 9pm sharp you can not get in until the next day. I didn’t realize that and the day I moved arrived around 9:30pm and could not access my unit until the following day. So I had to pay for another day on the rental truck. But that’s my fault, I didn’t read entirely and just assumed since it was online gate access that it would be able to open the gate 24 hours a day. Moving is a grueling process and being exhausted, I didn’t pay attention to the detail when signing up online. Once I knew this, I adjusted to the hours but just wanted to mention it for anyone else who maybe signing up online, so in the process they don’t make the same mistake I did. Daily rental trucks aren’t Cheap. LOL Everyone I know, usually takes all day packing and loading the truck, and usually don’t arrive to the storage facilities until late in the evening. Especially those moving from a different town or state. Again was my error so still deserve five stars.

Sacaredheart · 30 Aug 2026
3/5This facility was great!
But since it’s been bought by Public Storage I’ve experienced nothing but faulty access to the facility. The facility remained unlock with doors open for several days after acquisition. Accessing the building through the app is a joke. It hasn’t worked correctly at all. Standing at the elevator it doesn’t matter what button you push. It raises the garage door but never allows access to the loading dock doors or elevator. The management office has been closed every time that I have tried to go in and present my personal renters insurance information that adequately covers my belongings at a better rate than their mandatory one month subscription to the company sponsored agency. In addition, they immediately raised my rate forcing me to sign a new leasing contract with them instead of honoring my current lease that had not yet expired. They removed the carts on site that assisted tenants with hauling items between their vehicle and their unit. The only thing that this facility has that keeps me from moving is covered load-in and load-out areas protecting your belongings from the elements during bad weather.

Bmwguy64 · 30 Aug 2026
1/5This is how you treat a customer that has been with you since 2009
I am incredibly disappointed to write this review. I first rented my 10x10 space at the Public Storage in East Pasadena in 2009. I just closed out my account on August 1st, 2023 because Public Storage continued to raise my rent and they actually notified me again last week that my rent was going up another $100 per month to where my September rent was going to be $516 per month. This is for a unit that is not temperature controlled on the fourth floor of the building. The most insulting part of my experience is that I moved completely out of my unit at 10:30am on August 1st. The building does not open until 9:30am so I could not get into my unit until 9:30am. I was out within 1 hour and the associate that was working that morning told me that had I moved out by 6pm the day before I would have been fine but because it was now the first day of the month that I was going to have to pay the entire months rent. She said that public storage management does not allow pro rated payments even though I was only in the unit for 1 hour. That’s a wonderful way to treat me and my 14 year loyalty to your business. Oh well, at this point I have paid my last $416 to this company and they can no longer continue to stick it to me. I know that this is a massive corporation that could care less about losing one customer but if I can help one future consumer out there who needs a storage unit to think twice about Public Storage and take their business elsewhere then the time I just spent writing this message was completely worth it.

Lobo8608 · 30 Aug 2026
1/5Security
Security is absolutely useless. Public Storage is a scam. My unit on Callaghan was broken into twice as far as as I know and both times they didn’t care and the police didn’t do anything. The only reason other people don’t care, including the other customers is because they haven’t had their units broken into yet and the lady that works there who also gets paid to live there for free above the office has never had their office and the apartment above the office broken into and robbed. The security is so bad you can get away with killing the employees and they still wouldn’t know who did it even with the security cameras always rolling. I know for a fact, my storage locker was broken into twice and they never found out who did it even with the security running their cameras 24/7. They also refused to upgrade the security in and around every storage unit and they refused to hire security guards. Public Storage is absolutely useless. If I didn’t have to work with them because of my situation that I myself didn’t have a choice to be in I would never said foot there in the first place. Public Storage is a complete waste of money and time and if you’re looking for a place to get robbed and your storage broken into then you found the right place.

Mommasboy1987 · 30 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
Data Linked to You — Usage Data Developer declared
Data Used to Track You — Usage Data — Advertising Data Developer declared
Data Used to Track You — Usage Data Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

2.0.1
Introducing the improved Public Storage App version 2.0, featuring a fresh color palette, streamlined AutoPay setup, and improved navigation for ultimate ease of use. Plus, with the addition of your detailed property map, locating your unit is now simpler than ever. Experience the customer-exclusive upgrade today.
2.0.2
Introducing the improved Public Storage App version 2.0, featuring a fresh color palette, streamlined AutoPay setup, and improved navigation for ultimate ease of use. Plus, with the addition of your detailed property map, locating your unit is now simpler than ever. Experience the customer-exclusive upgrade today.
2.0.3
Introducing the updated Public Storage App version 2.0.3! In addition to the convenience of managing your storage units directly within our app, now you can access your e-Lock enabled units as well! This new release also resolves gate access issues.
2.0.4
Version 2.0.4 We’re always working to make our app better for you. In this update, we have: Performance Improvements: We’ve optimized the app to run smoother and faster. Bug Fixes: We’ve squashed some bugs to enhance your experience. New Features: Discover exciting new functionalities and enhancements. Check them out! UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Thank you for using our app! Keep your automatic updates turned on to ensure you don’t miss any future improvements.
2.0.5
Version 2.0.5 We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Add/Edit Authorized Persons right from the app! - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Thank you for using our app! Keep your automatic updates turned on to ensure you don’t miss any future improvements.
2.0.6
Version 2.0.6 We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - New Features: Enhanced security with Biometric Login! - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Thank you for using our app! Keep your automatic updates turned on to ensure you don’t miss any future improvements.
2.0.7
Version 2.0.7 Exciting news! We've made some updates updates enhance your experience: - Bug Fixes: We've squashed some pesky bugs to ensure smoother performance. Update now for the best experience! We're constantly working to improve our app. Your feedback is invaluable, so keep it coming!
2.0.8
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - New Features: Enhanced security with Biometric Login! - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.11.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - New Features: Enhanced security with Biometric Login! - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.12.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.13.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.14.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.15.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.16.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.17.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.18.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements.
2.19.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.19.3
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.20.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements.
2.21.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.22.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.23.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.24.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements.
2.26.0
We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements
2.29.0 · 14 Jul 2026
We're always working to make our app better for you. In this update, we have: - Performance Improvements: We've optimized the app to run smoother and faster. - Bug Fixes: We've squashed some bugs related to gate access and electronic locks to enhance your experience. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don't miss any future improvements

Show more Show less

Alternatives

Flex - Rent On Your Schedule — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 30 Aug 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Public Storage with Flex - Rent On Your Schedule.

View JSON

GET /api/v3/apps/1537135259

{
"app_id": 1537135259,
"canonical_url": "https://appcorpus.com/apps/public-storage-1537135259",
"identity": {
"name": "Public Storage",
"slug": "public-storage",
"developer": {
"name": "Public Storage",
"url": "https://appcorpus.com/developers/public-storage-developer_97d77c2b0a4504252019fddadcd80557"
},
"icon_url": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/98/f9/2b/98f92bcf-5589-b583-3e8e-3ece4a3b3bf3/AppIcon-0-0-1x_U007epad-0-11-0-85-220.png/512x512bb.jpg",
"stores": [
"apple"
],
"platforms": [
"iphone",
"ipad"
],
"status": {
"state": "active",
"label": "Active",
"last_checked": "2026-08-30",
"last_checked_label": "30 Aug 2026",
"banner": null,
"region_note": null
}
},
"listings": [
{
"store": "apple",
"status": "ACTIVE",
"url": "https://apps.apple.com/us/app/public-storage/id1537135259?uo=4",
"rating": 4.5,
"rating_count": 103593,
"formatted_price": "Free",
"is_free": true,
"has_iap": false,
"has_subscription": false,
"version": "2.29.0",
"updated": "2026-07-14",
"currency": "USD"
}
],
"summary": {
"one_liner": null,
"summary": null,
"best_for": [],
"not_for": [],
"status": "fallback",
"at_a_glance": [
"Free to download"
]
},
"categories": {
"official": [
"Business",
"Productivity"
],
"appcorpus": [
{
"category_id": "business",
"label": "Business",
"url": "https://appcorpus.com/categories/business"
},
{
"category_id": "productivity",
"label": "Productivity",
"url": "https://appcorpus.com/categories/productivity"
}
]
},
"use_cases": [],
"features": [
{
"capability_id": "free_app",
"label": "Free app",
"availability": "yes",
"access_level": "free",
"scope": null,
"evidence": "Store published"
}
],
"pricing": [
{
"store": "apple",
"formatted_price": "Free",
"is_free": true,
"has_iap": false,
"has_subscription": false,
"currency": "USD",
"market": "us",
"last_verified": "2026-08-30",
"rows": [
"Free"
]
}
],
"screens": [
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ac/ec/72/acec7279-1c1c-b660-69eb-74b8be021ba7/26335051-b6b1-4792-b7f2-2577c633f5e6_ipad_2048x2732_Screenshot1.jpg/1600x1600bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 1"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/81/a4/16/81a416f3-b4f0-5151-f593-85bd4f7aae49/5e1fe35a-2fb0-4ae0-b15c-3a7419f12ea5_ipad_2048x2732_Screenshot1.jpg/576x768bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 2"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/69/18/bc/6918bc57-ff18-a612-23fa-71a513fce0e2/3254c432-428a-428b-9b4e-e0628e4401db_ipad_2048x2732_Screenshot2.jpg/1600x1600bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 3"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6d/90/03/6d90032b-5d4f-6685-a71c-bbc82800843d/de54fb70-995b-4f44-82c1-2318d748f1cf_ipad_2048x2732_Screenshot2.jpg/576x768bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 4"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3b/e8/fd/3be8fd6e-439b-51ca-09f1-a7b9d39f721f/7d658cf3-28e2-4091-a808-5e559f102df6_ipad_2048x2732_Screenshot3.jpg/1600x1600bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 5"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/25/8c/82/258c82a2-f884-6b83-b5b6-a37e52d51027/0c24adcd-8570-42a1-8ca5-3f22c70754d4_ipad_2048x2732_Screenshot3.jpg/576x768bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 6"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/9b/24/e0/9b24e0c4-64fa-52b2-5d74-e7bc12277ced/5c9418d6-4aa9-4a65-a085-a68fae8eec2b_ipad_2048x2732_Screenshot4.jpg/1600x1600bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 7"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d9/99/56/d999566b-4d32-5437-831a-790d8b2f3b82/b8ef9782-c813-4268-976b-f2b17cbdf1bb_ipad_2048x2732_Screenshot4.jpg/576x768bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 8"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/7e/f5/e8/7ef5e805-637d-365d-3f8a-b2abcaeaa820/eb14215e-df59-4252-aa1d-45fa594454fe_ipad_2048x2732_Screenshot5.jpg/1600x1600bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 9"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fe/30/46/fe3046d8-6484-baad-ae79-e0f041783ef9/c020402d-1ce7-4aeb-840f-a6fd915df4fc_ipad_2048x2732_Screenshot5.jpg/576x768bb.jpg",
"store": "apple",
"platform": "ipad",
"alt": "Public Storage ipad screenshot 10"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ff/d2/31/ffd2311d-9943-9e9a-5792-e9f2c5252cd0/201ab028-85ce-485a-8464-fefdc3d3f0eb_1.png/1290x1600bb.jpg",
"store": "apple",
"platform": "iphone",
"alt": "Public Storage iphone screenshot 11"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9d/bd/1a/9dbd1a42-2d74-63df-7041-4820e9e1f397/e2fe70cf-de42-4aa7-84f9-d1bd51b73dca_2.png/1290x1600bb.jpg",
"store": "apple",
"platform": "iphone",
"alt": "Public Storage iphone screenshot 12"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/03/ed/f3/03edf3e8-4a5e-dc1d-75ed-9f20f9dc326e/909564c3-308a-400e-8d54-58be753aee5e_3.png/1290x1600bb.jpg",
"store": "apple",
"platform": "iphone",
"alt": "Public Storage iphone screenshot 13"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cb/b1/10/cbb11080-2e34-883f-041d-84d2dbf49132/44ce2493-809d-464b-9595-f187fa53cbeb_4.png/1290x1600bb.jpg",
"store": "apple",
"platform": "iphone",
"alt": "Public Storage iphone screenshot 14"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a2/fe/de/a2fede52-d9ed-138c-db79-e47b204d18c0/7b99ee1a-6a12-419a-83fb-be26cfc7971b_5.png/1290x1600bb.jpg",
"store": "apple",
"platform": "iphone",
"alt": "Public Storage iphone screenshot 15"
},
{
"url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/65/9b/5d/659b5da9-3366-97e0-d100-a83fe79bbd69/be4a13eb-319c-4df8-bdde-4defb5a7f071_6.png/1290x1600bb.jpg",
"store": "apple",
"platform": "iphone",
"alt": "Public Storage iphone screenshot 16"
}
],
"ratings": [
{
"store": "apple",
"average": 4.5,
"count": 103593,
"market": "us",
"observed_at": "2026-08-30",
"reviews": [
{
"rating": 5,
"title": "I used to be very happy",
"body": "I was once very happy and even loyal and proud to not only rent from public storage... But I also worked for a company that we had the contract and maintained the lawn and landscape for all Dallas and Fort Worth Public Storages. I wasn’t upset with them when as happens from time to time they get bids like most do from other companies and we got underbidded by a labor force company who didn’t do as good of a job so Inalways kinda hoped you’d call us back. But anyway, that didn’t upset me as I understood since it was done at a time where our collective economy took a nose dive. But I still remained loyal out of feeling connected. What has me down is I first rented out of an much needed on the spot storage unit from divorce and happily got a unit for $70 a month. Well, life happens and things don’t follow our plans and even though rent steadily increased I had to move in with my parents to take care of my dad and could work less and less then my mother also and I worked to pay my bills and now my unit is $170/month. Now, I can go online and see units offered for so much cheaper and understand that the rent should go up some. But a happy medium between $70 and $170 would feel like I’m appreciated for being such a long time tenant. Ya know. Anyway, Thanks for listening. And I know my money whines are by my own doing for taking care of my parents. But such good parents deserve it. Especially all we’ve been through.",
"author": "CanyonRayRay",
"date": "30 Aug 2026"
},
{
"rating": 5,
"title": "Great place for Storage! Can’t beat the online prices.",
"body": "This is a great place for storage! The outstanding prices are awesome through the online rentals. The access for opening the gates through your phone is so convenient and easy! No codes to remember! And the manager “Jared” is so friendly and professional. While doing everything so conventionally online, I had questions and called. He was so helpful and very nice. When I arrived he was walking around the grounds and had a few more questions about other available sizes, and he was again so nice and professional. He made me feel like I was the only customer he had. Thank you Jared for such a pleasant experience! The only thing I wish were different are the hours you can get in through the gate. At 9pm sharp you can not get in until the next day. I didn’t realize that and the day I moved arrived around 9:30pm and could not access my unit until the following day. So I had to pay for another day on the rental truck. But that’s my fault, I didn’t read entirely and just assumed since it was online gate access that it would be able to open the gate 24 hours a day. Moving is a grueling process and being exhausted, I didn’t pay attention to the detail when signing up online. Once I knew this, I adjusted to the hours but just wanted to mention it for anyone else who maybe signing up online, so in the process they don’t make the same mistake I did. Daily rental trucks aren’t Cheap. LOL Everyone I know, usually takes all day packing and loading the truck, and usually don’t arrive to the storage facilities until late in the evening. Especially those moving from a different town or state. Again was my error so still deserve five stars.",
"author": "Sacaredheart",
"date": "30 Aug 2026"
},
{
"rating": 3,
"title": "This facility was great!",
"body": "But since it’s been bought by Public Storage I’ve experienced nothing but faulty access to the facility. The facility remained unlock with doors open for several days after acquisition. Accessing the building through the app is a joke. It hasn’t worked correctly at all. Standing at the elevator it doesn’t matter what button you push. It raises the garage door but never allows access to the loading dock doors or elevator. The management office has been closed every time that I have tried to go in and present my personal renters insurance information that adequately covers my belongings at a better rate than their mandatory one month subscription to the company sponsored agency. In addition, they immediately raised my rate forcing me to sign a new leasing contract with them instead of honoring my current lease that had not yet expired. They removed the carts on site that assisted tenants with hauling items between their vehicle and their unit. The only thing that this facility has that keeps me from moving is covered load-in and load-out areas protecting your belongings from the elements during bad weather.",
"author": "Bmwguy64",
"date": "30 Aug 2026"
},
{
"rating": 1,
"title": "This is how you treat a customer that has been with you since 2009",
"body": "I am incredibly disappointed to write this review. I first rented my 10x10 space at the Public Storage in East Pasadena in 2009. I just closed out my account on August 1st, 2023 because Public Storage continued to raise my rent and they actually notified me again last week that my rent was going up another $100 per month to where my September rent was going to be $516 per month. This is for a unit that is not temperature controlled on the fourth floor of the building. The most insulting part of my experience is that I moved completely out of my unit at 10:30am on August 1st. The building does not open until 9:30am so I could not get into my unit until 9:30am. I was out within 1 hour and the associate that was working that morning told me that had I moved out by 6pm the day before I would have been fine but because it was now the first day of the month that I was going to have to pay the entire months rent. She said that public storage management does not allow pro rated payments even though I was only in the unit for 1 hour. That’s a wonderful way to treat me and my 14 year loyalty to your business. Oh well, at this point I have paid my last $416 to this company and they can no longer continue to stick it to me. I know that this is a massive corporation that could care less about losing one customer but if I can help one future consumer out there who needs a storage unit to think twice about Public Storage and take their business elsewhere then the time I just spent writing this message was completely worth it.",
"author": "Lobo8608",
"date": "30 Aug 2026"
},
{
"rating": 1,
"title": "Security",
"body": "Security is absolutely useless. Public Storage is a scam. My unit on Callaghan was broken into twice as far as as I know and both times they didn’t care and the police didn’t do anything. The only reason other people don’t care, including the other customers is because they haven’t had their units broken into yet and the lady that works there who also gets paid to live there for free above the office has never had their office and the apartment above the office broken into and robbed. The security is so bad you can get away with killing the employees and they still wouldn’t know who did it even with the security cameras always rolling. I know for a fact, my storage locker was broken into twice and they never found out who did it even with the security running their cameras 24/7. They also refused to upgrade the security in and around every storage unit and they refused to hire security guards. Public Storage is absolutely useless. If I didn’t have to work with them because of my situation that I myself didn’t have a choice to be in I would never said foot there in the first place. Public Storage is a complete waste of money and time and if you’re looking for a place to get robbed and your storage broken into then you found the right place.",
"author": "Mommasboy1987",
"date": "30 Aug 2026"
}
]
}
],
"privacy": [
{
"store": "apple",
"declarations": [
{
"title": "Data Linked to You",
"detail": "Third-Party Advertising — Usage Data — Advertising Data",
"source": "Developer declared"
},
{
"title": "Data Linked to You",
"detail": "Usage Data",
"source": "Developer declared"
},
{
"title": "Data Used to Track You",
"detail": "Usage Data — Advertising Data",
"source": "Developer declared"
},
{
"title": "Data Used to Track You",
"detail": "Usage Data",
"source": "Developer declared"
}
],
"accessibility": []
}
],
"changes": [
{
"store": "apple",
"version": "2.0.1",
"released_at": null,
"notes": "Introducing the improved Public Storage App version 2.0, featuring a fresh color palette, streamlined AutoPay setup, and improved navigation for ultimate ease of use. Plus, with the addition of your detailed property map, locating your unit is now simpler than ever. Experience the customer-exclusive upgrade today."
},
{
"store": "apple",
"version": "2.0.2",
"released_at": null,
"notes": "Introducing the improved Public Storage App version 2.0, featuring a fresh color palette, streamlined AutoPay setup, and improved navigation for ultimate ease of use. Plus, with the addition of your detailed property map, locating your unit is now simpler than ever. Experience the customer-exclusive upgrade today."
},
{
"store": "apple",
"version": "2.0.3",
"released_at": null,
"notes": "Introducing the updated Public Storage App version 2.0.3! In addition to the convenience of managing your storage units directly within our app, now you can access your e-Lock enabled units as well! This new release also resolves gate access issues."
},
{
"store": "apple",
"version": "2.0.4",
"released_at": null,
"notes": "Version 2.0.4 We’re always working to make our app better for you. In this update, we have: Performance Improvements: We’ve optimized the app to run smoother and faster. Bug Fixes: We’ve squashed some bugs to enhance your experience. New Features: Discover exciting new functionalities and enhancements. Check them out! UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Thank you for using our app! Keep your automatic updates turned on to ensure you don’t miss any future improvements."
},
{
"store": "apple",
"version": "2.0.5",
"released_at": null,
"notes": "Version 2.0.5 We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Add/Edit Authorized Persons right from the app! - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Thank you for using our app! Keep your automatic updates turned on to ensure you don’t miss any future improvements."
},
{
"store": "apple",
"version": "2.0.6",
"released_at": null,
"notes": "Version 2.0.6 We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - New Features: Enhanced security with Biometric Login! - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Thank you for using our app! Keep your automatic updates turned on to ensure you don’t miss any future improvements."
},
{
"store": "apple",
"version": "2.0.7",
"released_at": null,
"notes": "Version 2.0.7 Exciting news! We've made some updates updates enhance your experience: - Bug Fixes: We've squashed some pesky bugs to ensure smoother performance. Update now for the best experience! We're constantly working to improve our app. Your feedback is invaluable, so keep it coming!"
},
{
"store": "apple",
"version": "2.0.8",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - New Features: Enhanced security with Biometric Login! - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.11.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - New Features: Enhanced security with Biometric Login! - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.12.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.13.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs related to gate access and electronic locks to enhance your experience. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.14.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.15.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.16.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.17.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.18.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements."
},
{
"store": "apple",
"version": "2.19.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.19.3",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
},
{
"store": "apple",
"version": "2.20.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements."
},
{
"store": "apple",
"version": "2.21.0",
"released_at": null,
"notes": "We’re always working to make our app better for you. In this update, we have: - Performance Improvements: We’ve optimized the app to run smoother and faster. - Bug Fixes: We’ve squashed some bugs to enhance your experience. - New Features: Enhanced security with payment validation. - UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface. Keep automatic updates turned on to ensure you don’t miss any future improvements"
}
],
"alternatives": [
{
"app_id": 1458274896,
"name": "Flex - Rent On Your Schedule",
"url": "https://appcorpus.com/apps/flex-rent-on-your-schedule-1458274896",
"reason": "Same category + similar ratings"
}
],
"evidence_summary": {
"index_state": "S1",
"evidence_level": 1,
"level_label": "Live store listing",
"indexable": true,
"last_verified_at": "2026-08-30",
"unknown_fields": [
"Independent summary has not been published yet."
],
"sources": [
"App Store"
]
},
"availability_markets": {
"live": [
"us"
],
"selected": "us",
"note": null
},
"feature_events": {
"events": []
},
"features_slice": {
"plans": [
{
"code": "free",
"label": "Free",
"kind": "free",
"status": "inferred",
"prices": [],
"trial": null
}
],
"features": [],
"unknown_features": [],
"data_cutoff": "30 Aug 2026"
}
}