Flex - Rent On Your Schedule

• Free

Last verified 30 Aug 2026

4.8 465506 ratings · App Store

1. 5/5Current Updates vs. Three Years Ago: Night and Day

   I cannot underscore how thankful I was to discover Flex three years ago. It’s an incredibly useful and stress-relieving way to make your rent payments more manageable, and only having a roughly extra $20 to pay monthly in exchange is worth it. I stepped away from Flex for a while, partially because I fell behind on one of my payments and it went to collections, and unfortunately I did not have the means to pay it off until the last few months. Now that I’m using it again, it’s become far more useful starting with the first automated payment. In case the first payment gets declined, it gives you the option to manually make your payment through the app and debit your account then and there, with your rent payment coming shortly after. You can then pay your next payment in advance or even reschedule if needed. I had issues with the automated payments three years ago based on the timing of other charges, and I’m so glad to see they now let you make manual payments if the first one fails. I also work in leasing, and work/live at a property that utilizes Flex. It’s a lifesaver for so many people, myself included. That said, as with any service, read through the FAQ section of the service to make sure you understand the mechanics and decide if it’s the right move (or an eligible one based on where you live), but my recommendation is to definitely look into it.

   Moonlit_Shadow · 30 Aug 2026

2. 5/5They make rent no big deal

   This makes the app/company makes large rent feel a lot less overwhelming. It also reduces the obstacle that some banks place on accounts that limit your spending. When your rent amount exceeds your daily spending it can be a real burden or stressed for some I’m sure. I was in that position before when you could pay by check or money order and that wasn’t fun. Now with most properties going to online payment only I can’t imagine being in that position to not split up your payments. I’m lucky enough to not financially be in that position, but I haven’t forgotten that worry or stress full feeling of how am I going to buy groceries and pay rent. I love using Flex just because I can. I’m able to spread my bills out and never have an excessive lump sum leave my bank. For a person that struggled for so long to pay bills for so long Flex makes the rent payment a lot less scary and traumatizing. Once you’ve been in that position you never loose that fear of loosing it all again. On another note their customer service is quick and very kind. I did have an issue in December with my payment portal on the property end. Though the deadline was missed due to my property leasing office being closed Flex tried and communicated their best to help with the situation. After pausing my account through December they reactivated it for January. They definitely make paying rent no big deal.

   Mini Holiday · 30 Aug 2026

3. 5/5Thankful

   I’m Just So Thankful & Grateful for the help flex Really do give to help people in need without any hesitation it’s really is hard times out here I do not care if there even late fees they don’t ask any questions they will even bug you if your rent is not paid by the fifth of every month if they cannot automatically put it in, by the date your rent is due they will tell you copy and paste their routing number and account number to pay your rent mortgage as long as you pay your rent on the first & the 2nd half by the 15th of every month You can even extend it by the 15th the date for the 2nd payment arrangement, whatever day they give you to extend out a little farther as long as you pay it on time they will continue on helping you out without any hesitation you can’t get no better than this people shouldn’t want to mess over this type of help This is help for people They pay it right up front to the landlord to the apartments however, whoever take the payments for rent but they will make sure you are legit because they are helping you to keep a roof over you & your family head time are hard out here money is funny trying to come up with all of it at once rent not cheap bills not cheap kids not cheap food not cheap job pay you like you not working one bill after another just slapping you in your face im very thankful for my help I would like to SAY THANK YOU FLEX FOR HELPING ME AND MY FAMILY OUT IN OUR TIME OF NEEDS IN LIFE TIMES ARE HARD NOWADAYS WE ARE VERY THANKFUL FOR THE HELP WE GET FROM YOU GUYS WE USE YOU GUYS ALL THE TIME TILL THIS DAY

   Mookieloc · 30 Aug 2026

4. 3/5How flexible is flex?

   So this app is something recently my apartment complex has rolled out for us to pay rent. I thought it’d be really convenient to split my rent into two payments but that’s not necessarily the fact one you can’t choose your amount that you want to pay so by utilizing this program I’m not able to split my run into two equal payments because more than half of my rent comes out of my first payment and then the remainder comes out of the second part. I think we should be able to choose the amount that we are going to split up as far as paying rent. Sometimes bills are higher than in the beginning of the month and they are in the middle of the month also, not everybody gets paid on the same day so be better to have a flexible day of the week where you can have the payments come out of your account living paycheck to paycheck is the reason why I use flex but yet is not that flexible and I still feel like I’m robbing Peter to Pay Paul in a sense. I may just stop using the service altogether and just go back to the standard way of how his paying my rent before. It is convenient because it saves me a trip to the post office but I don’t have the flexibility to split my rent payments and have like the app address you’re gonna be paying more than half upfront the first of the month and then in the middle of the month he’ll just pay the remainder balance. This works for some people not all people and I’m one of those people that it doesn’t work for.

   Andie1223 · 30 Aug 2026

5. 4/5Definitely room for improvement

   Their chat bot “help” is just terrible. When someone’s need falls outside of the bot’s capabilities, well good luck! That should never be the case. I shouldn’t have to fight with a bot to get my need/email to an agent. No time has my need for assistance been able to be resolved with their chat bot. I’ve tried and it’s been 20 or more minutes wasted just to get to where it will finally allow me to submit an email request! Also, there should be a button I can press to have my monthly service fee deducted if the payment failed before. I keep my debit card locked due to past fraud, and even though the day of payment is consistent, the timing of the debit is not. I should be able to return to the app and press a button to have the fee debited at that time. Also, some months I don’t use your service. I should be able to let the app know this so they stop emailing and notifying me multiple times. I didn’t use it this month, as I was able to pay my rent in its entirety a couple weeks before it was due. I’ve received no less than 10 emails/notifications with “!!!” on them telling me to submit my payment now. I get wanting to remind people, but we know when rent is due. So just to prevent this, let me mark it’s been paid already within the app. Their customer support is nice but it’s a lot of back and forth within emails and even if you respond right away, it can take 3 days for a response. I get they are busy, but I tell you this to not wait until your rent is due to contact them if you need to resolve something before submitting payment.

   Devonne1987 · 30 Aug 2026

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