AppCorpus
Market US

Pie VAT

by PieSystems

iPhone · iPad

Active Last checked 28 Jul 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Apple Wallet Yes Free App Store Store published
Free app Yes Free Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

  • Free

Ratings & reviews

App Store

4.8 7640 ratings · App Store

  1. 5/5Best ever VAT refund process!

    The Pie VAT app is the most user friendly and efficient VAT refund process I have ever experienced. No need to find a refund office like Global Blue and get your customs stamp at the airport while you are trying to make your flight. It can all be done online through the app. Once you leave the country/return home you just take a photo (gps coordinates for your location will be captured providing proof the items purchased were exported). Bingo - I got my refund approved in less than 24 hours after submitting. I certainly hope more stores affiliate with Pie VAT. I will ask before I buy in the future and will gladly support establishments that use Pie VAT versus Global Blue (I lost 2 VAT refunds because of an early flight home and long lines at airport that did not allow me to get my customs stamp and refund request submitted before boarding my flight).

    BucketListTraveler · 28 Jul 2026

  2. 3/5Patience Needed

    Not easy to get refund. Need patience to go through process to receive tax refund. Problem is that it is hard to find message service that is a big help if the company or if you have made a mistake with emailing what is required to receive the refund. There are other issues that need persistence. The same Information had to be submitted several times, at the store then by me when I received an email from the company and finally by the customs representative at the airport. The customs repre had take time to figure out how I could get the tax refund. The store where I bought the items gave me an envelope and said I should enclose the purchase receipt and a photo of the items. Mail it out. The customs repr said that if I mailed the envelope to the address that was on the envelope, I would not receive any refunds because at that office they would not be familiar or have any thing to do with that type of information. I order to receive a tax refund had to go through email that had links that were not always accurate, example, link to change password when tapped got to login only. Sometimes was asked to login and sometimes did have need to login. Persistence, patience and working with company’s messenger service (if you can find it) will help to get refunds.

    My Problem Album · 28 Jul 2026

  3. 5/5SO MUCH BETTER THAN GLOBAL BLUE

    This app is awesome! Don’t be fooled by the enticement to shop tax free in Trondheim UNLESS you shop where they use this app. If you have shopped at places like Husfliden and spent a bundle thinking you’re going to get some of it back, be prepared to be sorely disappointed. If your flight out of the country leaves early in the morning, the tax free “office” at Værnes will be closed and that thing you bought just to spend the minimum tax-free shopping quota will be particularly annoying. The whole Global Blue thing will seem like a scam once you’re at the airport with your stash of clothes and souvenirs IN YOUR HAND LUGGAGE, of all places, no longer for any reason. I’m going to be asking the stores in Trondheim that use Global Blue to switch to this app!

    Vesla56 · 28 Jul 2026

  4. 5/5Super efficient and easy to use

    I used this app to recoup some of the VAT I paid while traveling in Norway, and it was so easy. The store needed to complete some steps when I made the purchase, but after that, all I needed was the receipt, a picture of the items purchased, and a few pieces of personal info, all of which I could upload from my phone. This was way easier than trying to make time at the airport to visit the VAT desk, which was not open when I got on my 6:30am flight. I would definitely recommend using this app if you shop at stores enrolled in the program while traveling internationally!

    Krista E. · 28 Jul 2026

  5. 1/5Extremely disappointing

    This is definitely not a frictionless way to get your VAT refund. Lots of hoops to jump through. Photos need to be taken outside of the country of purchase. Their camera app component is quite faulty in that it consistently says again and again that the photo is not good enough or high enough quality. Refunds are extremely slow after you’ve jumped through all the hoops. There is zero response in trying to chat with them or getting any kind of response after leaving multiple messages on the app. Global Blue is a better system. When this companies venture capital money runs out, they will probably be out of business. Why? Because they don’t care about service. If they were smart, they would care about service, but it’s apparent that they don’t. If they did then they would respond. Overall, a very disappointing experience and poorly executed app.

    Saysold1 · 28 Jul 2026

Privacy & accessibility

App Store

Privacy

  • Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
  • Data Linked to You — App Functionality — Contact Info — Name Developer declared
  • Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
  • Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
  • Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
  • Data Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — Financial Info Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Not Linked to You — Location Developer declared
  • Data Not Linked to You — Usage Data Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 3.23.0

    Discover: - Introducing the new Discover tab to help tourists explore tax-free shopping and offers. - Default tab selection on Discover or Refund tab based on user’s region and refund claim status. Stores: - Bug fixes and performance improvements for a smoother experience. Offers: - Added confirmation popup before claiming offer. - Ability to enable Japanese localization of offers via toggle. - Improved offer analytics functionality. Receipt Proof for Refunds Claim: - Removed Photo Gallery option from Receipt Proof for Japan mall flows.

  • 3.23.1

    Discover: - Introducing the new Discover tab to help tourists explore tax-free shopping and offers. - Default tab selection on Discover or Refund tab based on user’s region and refund claim status. Stores: - Bug fixes and performance improvements for a smoother experience. Offers: - Added confirmation popup before claiming offer. - Ability to enable Japanese localization of offers via toggle. - Improved offer analytics functionality. Receipt Proof for Refunds Claim: - Removed Photo Gallery option from Receipt Proof for Japan mall flows.

  • 3.23.2

    Discover: - Introducing the new Discover tab to help tourists explore tax-free shopping and offers. - Default tab selection on Discover or Refund tab based on user’s region and refund claim status. Stores: - Bug fixes and performance improvements for a smoother experience. Offers: - Added confirmation popup before claiming offer. - Ability to enable Japanese localization of offers via toggle. - Improved offer analytics functionality. Receipt Proof for Refunds Claim: - Removed Photo Gallery option from Receipt Proof for Japan mall flows.

  • 3.23.3

    Discover: - Introducing the new Discover tab to help tourists explore tax-free shopping and offers. - Default tab selection on Discover or Refund tab based on user’s region and refund claim status. Stores: - Bug fixes and performance improvements for a smoother experience. Offers: - Added confirmation popup before claiming offer. - Ability to enable Japanese localization of offers via toggle. - Improved offer analytics functionality. Receipt Proof for Refunds Claim: - Removed Photo Gallery option from Receipt Proof for Japan mall flows.

  • 3.23.4

    Discover: - Introducing the new Discover tab to help tourists explore tax-free shopping and offers. - Default tab selection on Discover or Refund tab based on user’s region and refund claim status. Stores: - Bug fixes and performance improvements for a smoother experience. Offers: - Added confirmation popup before claiming offer. - Ability to enable Japanese localization of offers via toggle. - Improved offer analytics functionality. Receipt Proof for Refunds Claim: - Removed Photo Gallery option from Receipt Proof for Japan mall flows.

  • 3.24.0

    Thanks for using Pie! We’ve made some updates in 3.24.0 to improve your refund experience. - Updated refund approval screen We’ve redesigned the Refund Approved screen with a cleaner layout and improved messaging to make it easier to understand when your refund submission is complete. - New Netherlands customs validation flow Following recent changes to the Dutch tax refund process, we’ve added a new flow to support digital export validation with Netherlands customs, including guidance on using the customs app when required. - Improvements & fixes Various bug fixes and performance improvements to make the refund process smoother.

  • 3.25.0

    Thanks for using Pie! We’ve made some updates in 3.24.0 to improve your refund experience. - Updated refund approval screen We’ve redesigned the Refund Approved screen with a cleaner layout and improved messaging to make it easier to understand when your refund submission is complete. - New Netherlands customs validation flow Following recent changes to the Dutch tax refund process, we’ve added a new flow to support digital export validation with Netherlands customs, including guidance on using the customs app when required. - Improvements & fixes Various bug fixes and performance improvements to make the refund process smoother.

  • 3.25.1

    Thanks for using Pie! We’ve made some updates in 3.24.0 to improve your refund experience. - Updated refund approval screen We’ve redesigned the Refund Approved screen with a cleaner layout and improved messaging to make it easier to understand when your refund submission is complete. - New Netherlands customs validation flow Following recent changes to the Dutch tax refund process, we’ve added a new flow to support digital export validation with Netherlands customs, including guidance on using the customs app when required. - Improvements & fixes Various bug fixes and performance improvements to make the refund process smoother.

  • 3.25.2

    Thanks for using Pie! We’ve made some updates to improve your refund experience. - Updated refund approval screen We’ve redesigned the Refund Approved screen with a cleaner layout and improved messaging to make it easier to understand when your refund submission is complete. - New Netherlands customs validation flow Following recent changes to the Dutch tax refund process, we’ve added a new flow to support digital export validation with Netherlands customs, including guidance on using the customs app when required. - Improvements & fixes Various bug fixes and performance improvements to make the refund process smoother.

  • 3.25.3

    Thanks for using Pie! We’ve made some updates to improve your refund experience. - Updated refund approval screen We’ve redesigned the Refund Approved screen with a cleaner layout and improved messaging to make it easier to understand when your refund submission is complete. - New Netherlands customs validation flow Following recent changes to the Dutch tax refund process, we’ve added a new flow to support digital export validation with Netherlands customs, including guidance on using the customs app when required. - Improvements & fixes Various bug fixes and performance improvements to make the refund process smoother.

  • 3.25.4

    Thanks for using Pie! We’ve made some updates to improve your refund experience. - Updated refund approval screen We’ve redesigned the Refund Approved screen with a cleaner layout and improved messaging to make it easier to understand when your refund submission is complete. - New Netherlands customs validation flow Following recent changes to the Dutch tax refund process, we’ve added a new flow to support digital export validation with Netherlands customs, including guidance on using the customs app when required. - Improvements & fixes Various bug fixes and performance improvements to make the refund process smoother.

  • 3.25.5

    Thanks for using Pie! We’ve made some updates to improve your refund experience. - Updated refund approval screen We’ve redesigned the Refund Approved screen with a cleaner layout and improved messaging to make it easier to understand when your refund submission is complete. - New Netherlands customs validation flow Following recent changes to the Dutch tax refund process, we’ve added a new flow to support digital export validation with Netherlands customs, including guidance on using the customs app when required. - Improvements & fixes Various bug fixes and performance improvements to make the refund process smoother.

  • 3.26.0

    Thank you for using Pie! This release introduces an improved refund claim experience for travelers in Norway. This update provides clearer guidance for completing your refund, including support for a physical verification during your departure trip. We’ve also made general improvements to make the claim process smoother and more reliable.

  • 3.26.1

    Thank you for using Pie! This release introduces an improved refund claim experience for travelers in Norway. This update provides clearer guidance for completing your refund, including support for a physical verification during your departure trip. We’ve also made general improvements to make the claim process smoother and more reliable.

  • 3.27.0

    Thank you for using Pie! What’s new in this version: - Improved Japan landing permit support You can now submit more types of landing permits, including non-sticker formats, with reduced errors for less common permits, making the process smoother. - Store discovery by category Tap a category to quickly find relevant stores—if you enable location, we’ll show the closest options for you. - Improved reliability We’ve made behind-the-scenes updates to improve performance and reduce errors across the app. - More flexibility for Japan travelers The departure date selector for Japan now supports a wider date range.

  • 3.27.1

    Thank you for using Pie! What’s new in this version: - Improved Japan landing permit support You can now submit more types of landing permits, including non-sticker formats, with reduced errors for less common permits, making the process smoother. - Store discovery by category Tap a category to quickly find relevant stores—if you enable location, we’ll show the closest options for you. - Improved reliability We’ve made behind-the-scenes updates to improve performance and reduce errors across the app. - More flexibility for Japan travelers The departure date selector for Japan now supports a wider date range.

  • 3.28.0

    Thank you for using Pie! What’s new in this version: - Improved the refund submission flow for malls in Japan: We’ve added a validation step for counter staff review checkpoint before claim submission, and added support for digital validation methods, including e-receipts. - Improved reliability We’ve made behind-the-scenes updates to improve performance and reduce errors across the app.

  • 3.29.0

    Thank you for using Pie! What’s new in this version: - Improved guidance and instructions for departure details in Oslo. - Added receipt totals for Norway order claim cards for faster counter verification - Users can now copy store names and addresses directly from the app (Stores feature) - Added loading animations during order claim processing for a smoother experience. - Added better visibility for the “Start a Refund” action on Discover. - Updated payout options handling for small-value Japan transactions.

  • 3.29.1

    Thank you for using Pie! What’s new in this version: - Improved guidance and instructions for departure details in Oslo. - Added receipt totals for Norway order claim cards for faster counter verification - Users can now copy store names and addresses directly from the app (Stores feature) - Added loading animations during order claim processing for a smoother experience. - Added better visibility for the “Start a Refund” action on Discover. - Updated payout options handling for small-value Japan transactions.

  • 3.29.2

    Thank you for using Pie! What’s new in this version: - Improved guidance and instructions for departure details in Oslo. - Added receipt totals for Norway order claim cards for faster counter verification - Users can now copy store names and addresses directly from the app (Stores feature) - Added loading animations during order claim processing for a smoother experience. - Added better visibility for the “Start a Refund” action on Discover. - Updated payout options handling for small-value Japan transactions.

  • 3.30.0

    - Added departure instructions for EU Hybrid travelers. - Improved passport name recognition for travelers with a single-name passport. - Performance improvements, bug fixes, and general reliability enhancements.

  • 3.30.1

    - Added departure instructions for EU Hybrid travelers. - Improved passport name recognition for travelers with a single-name passport. - Performance improvements, bug fixes, and general reliability enhancements.

  • 3.30.2

    - Added departure instructions for EU Hybrid travelers. - Improved passport name recognition for travelers with a single-name passport. - Performance improvements, bug fixes, and general reliability enhancements.

  • 3.31.0

    Thank you for using Pie! What's New: - Improved reliability when uploading receipt and proof images during the refund process. - Enhanced how stores are organized to make it easier to discover shopping locations. - Improved compatibility with the latest version of iOS. - Fixed an issue where the navigation bar could appear unexpectedly on certain screens. - General bug fixes and performance improvements to keep the app running smoothly.

  • 3.32.0 · 14 Jul 2026

    We’ve improved the export validation experience for travelers departing from Norway. - Added support for additional export validation locations, including trusted third-party partners. - Updated departure guidance to help travelers find the right validation option at their airport. - Improved claim details and export validation instructions. - Fixed minor issues and improved overall app stability.

  • 3.32.1 · 24 Jul 2026

    We’ve improved the export validation experience for travelers departing from Norway. - Added support for additional export validation locations, including trusted third-party partners. - Updated departure guidance to help travelers find the right validation option at their airport. - Improved claim details and export validation instructions. - Fixed minor issues and improved overall app stability.

  • 3.32.2

    We’ve improved the export validation experience for travelers departing from Norway. - Added support for additional export validation locations, including trusted third-party partners. - Updated departure guidance to help travelers find the right validation option at their airport. - Improved claim details and export validation instructions. - Fixed minor issues and improved overall app stability.

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Data quality & evidence

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Last verified
28 Jul 2026
Sources
App Store

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