NYP Connect

Name: NYP Connect
Rating: 4.1 (304 reviews)
Author: NewYork-Presbyterian Hospital

by NewYork-Presbyterian Hospital

iPhone · iPad

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Medical
Health & Fitness

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

App Store

14 store screenshots

Pricing & paywalls

App Store

Shown for US

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

Shown for US

4.1 304 ratings · App Store

4/5Connection issues at times
The app usually works great but there are times where there’s no access to it and then suddenly you’ll check it and it works.

Gidonz · 31 Jul 2026
5/5Great easy to use app
This is one of the best examples in servicing the healthcare digital patient. One suggestion, it would be really interesting if when you are searching for a doctor, at any point in the flow when specialists appear the occupation title would active a “I should go to this Dr. If I have ….. so helpful since so many with have insurance that allows them to make appointments without referral.

annettegalloward · 31 Jul 2026
1/5Should work but crashes
All of a sudden app doesn’t work, keeps crashing and shutting down. IOS is 15.8.2. Should work but doesn’t. *Doubling down and commenting/emailing me that you no longer support older versions of OSX without offering any alternative isn't a good look. You have older patients who don’t have the newest devices. Are we all supposed to buy a new phone to use your app? Lousy planning for the future. A medical app should work with all versions to support all the people who are in the NYP network.*

mmelnick · 31 Jul 2026
1/5THE WORST APP
Every other day it doesn’t work. You have to call their basically useless people and you wind up always having to delete the app and reinstall, again and again and again. We have all others, MEVER a problem exciter NYP, unbelievable. They blame it on your phone, your WiFi , etc. but when you say no other epic, MyChart app has a problem, they’re silent. Last time we had very good person. but still had to do same. One more time and we’ll get CEO office involved.

New York Wonder · 31 Jul 2026
4/5Messaging
Update are prompt. Messaging should be an option . A space to request an update on admitted patient .

lovie907 · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Health & Fitness — Health Developer declared
Data Linked to You — Health & Fitness Developer declared
Data Not Linked to You — Analytics — Location — Coarse Location Developer declared
Data Not Linked to You — Analytics — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

4.24.1
- Connect post-login re-direct issue addressed.
4.25
-Doctor Profiles and other content sharing feature issue fixed -Experts details doesn't show doctor in listing but shows in doctor profile fixed -Find a Doctor Open Scheduling – Phase 2 -Enhance FAQ Technical Support E-mail Feature -Redirect Bill Pay (Useful Links Section) to the Connect Patient Portal Login -Other cosmetic and bug fixes
4.26
- Podcast Useful links introduced. - NYP Advances podcast feature added. - Connect login Enable Biometric Authentication button added. - Find a Doctor Map View and Listing with Location Markers Feature introduced. - Introduced Bill Pay as Guest feature along with Pay My Bill. - Other bug fixes and cosmetic fixes made.
4.27
- Remove 'Request Access to Contact' Permission - Modify Pay Bill Pop-Up/Modal Window's Button Labels - Location Usage Declaration Permission Modal Not In Full Screen - Virtual Urgent Care Modal Does Not Show Up - Create 'Terms of Agreement' Modal - Patient Portal 'Login Error' Modal Fails to Show Up - Unable to Share the App from the Pay for Parking Page - Hospital Guide Campus Selection Page is not in Full Screen Mode - Event Capturing for Scheduled Connect Visit is Classified as Patient Portal Feature - 'Submit' button under the FAQs/Technical Support Page Does Not Work - MyChart Connect SDK upgraded to 10.4
4.28
- Connect login screen verbiage issue addressed.
4.29
- Epic SDK updated to 10.6.0 - Health Matters Instagram Bug Addressed - FaD map/list view toggle button introduced - Other bug fixes and cosmetic changes.
4.30
- Penetration testing security concerns addressed. - Find a Doctor images render issue fixed.
4.31
- Connect automatic login feature added when user has enabled Face ID authentication. - Other bug fixes.
4.31.1
- Certificate updated
4.32
- Find a Doctor search filters reviewed and refined - Connect login screen Forgot Username and Forgot Password option added - Connect login passcode login UI improved.
4.33
- Connect MyChart SDK upgraded to 10.8.3 - Health Matters Instagram rendering issue fixed - Other bug fixes.
4.34
- eCheckin and Appointment Scheduling page redirection issue fixed. - Other minor bug fixes.
4.35
- NYPH Doctors and Affiliated Doctors tab search result issue addressed. - Insurance and Affiliation filter reset issue fixed. - Connect Face ID cancellation error message fixed - Other bug fixes.
4.36
- App survey feature added - Connect MyChart SDK upgraded to 11.1.3
4.37
- Turn on Pay for Parking feature
4.38
- NYP Events image issue addressed - Connect Search feature introduced - Distribution certificate update
4.39
- Connect search feature expanded to search other contents - MyChart SDK upgraded to 11.3.1 - Other bug fixes and minor enhancements
4.40
- Share content feature removed. - Connect registered trademark logo introduced.
4.41
- Health Matters logo updated. - The One (new campus) assets added
4.41.1
- Button click issue addressed.
4.42
- Connect MyChart SDK upgraded to 11.5.3 - Health Matters podcast audio control issues addressed - Connect Technical Support button added
4.43
- Updated the Connect MyChart SDK to version 11.6.4 to enhance performance and reliability. - Refreshed the Health Matters link with the latest URL for easier access to updated content.
4.43.1
- Health Matters URL issue addressed - Connect MyChart configuration parameters updated.
4.50
- Improved accessibility aligned with WCAG 2.1 AA standards - Enhanced VoiceOver support for a more accessible experience - Upgraded app technology to improve performance, stability, and long‑term support
4.51 · 6 Jul 2026
- New Home Experience: Connect Login is now your Home screen for faster access to providers and services. - Connect Search: Quickly find providers, locations, and services in one place. - Health & Wellbeing Enhancements: Audio content now includes a transcript button and a live transcript panel so you can read along while you listen. - Updated Triparty Logo: Refreshed branding for a cleaner, modern look. - Bug Fixes & Improvements: Restored the Schedule Visit button for eligible ACN providers. Resolved an issue with the Broadcast Alert button not responding to taps.

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Alternatives

MyMountSinai — Same category + similar ratings
Glow Baby Tracker & Growth App — Same category + similar ratings

Availability by market

No LIVE observation for DE yet.

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

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AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare NYP Connect with MyMountSinai.

View JSON

GET /api/v3/apps/1067978515

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      "count": 304,
      "market": "de",
      "observed_at": "2026-07-31",
      "reviews": [
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          "rating": 4,
          "title": "Connection issues at times",
          "body": "The app usually works great but there are times where there’s no access to it and then suddenly you’ll check it and it works.",
          "author": "Gidonz",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Great easy to use app",
          "body": "This is one of the best examples in servicing the healthcare digital patient. One suggestion, it would be really interesting if when you are searching for a doctor, at any point in the flow when specialists appear the occupation title would active a “I should go to this Dr. If I have ….. so helpful since so many with have insurance that allows them to make appointments without referral.",
          "author": "annettegalloward",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Should work but crashes",
          "body": "All of a sudden app doesn’t work, keeps crashing and shutting down. IOS is 15.8.2. Should work but doesn’t. *Doubling down and commenting/emailing me that you no longer support older versions of OSX without offering any alternative isn't a good look. You have older patients who don’t have the newest devices. Are we all supposed to buy a new phone to use your app? Lousy planning for the future. A medical app should work with all versions to support all the people who are in the NYP network.*",
          "author": "mmelnick",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "THE WORST APP",
          "body": "Every other day it doesn’t work. You have to call their basically useless people and you wind up always having to delete the app and reinstall, again and again and again. We have all others, MEVER a problem exciter NYP, unbelievable. They blame it on your phone, your WiFi , etc. but when you say no other epic, MyChart app has a problem, they’re silent. Last time we had very good person. but still had to do same. One more time and we’ll get CEO office involved.",
          "author": "New York Wonder",
          "date": "31 Jul 2026"
        },
        {
          "rating": 4,
          "title": "Messaging",
          "body": "Update are prompt. Messaging should be an option . A space to request an update on admitted patient .",
          "author": "lovie907",
          "date": "31 Jul 2026"
        }
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      "store": "apple",
      "version": "4.24.1",
      "released_at": null,
      "notes": "- Connect post-login re-direct issue addressed."
    },
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      "store": "apple",
      "version": "4.25",
      "released_at": null,
      "notes": "-Doctor Profiles and other content sharing feature issue fixed -Experts details doesn't show doctor in listing but shows in doctor profile fixed -Find a Doctor Open Scheduling – Phase 2 -Enhance FAQ Technical Support E-mail Feature -Redirect Bill Pay (Useful Links Section) to the Connect Patient Portal Login -Other cosmetic and bug fixes"
    },
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      "version": "4.26",
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    },
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      "version": "4.27",
      "released_at": null,
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    },
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      "store": "apple",
      "version": "4.28",
      "released_at": null,
      "notes": "- Connect login screen verbiage issue addressed."
    },
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      "version": "4.29",
      "released_at": null,
      "notes": "- Epic SDK updated to 10.6.0 - Health Matters Instagram Bug Addressed - FaD map/list view toggle button introduced - Other bug fixes and cosmetic changes."
    },
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      "store": "apple",
      "version": "4.30",
      "released_at": null,
      "notes": "- Penetration testing security concerns addressed. - Find a Doctor images render issue fixed."
    },
    {
      "store": "apple",
      "version": "4.31",
      "released_at": null,
      "notes": "- Connect automatic login feature added when user has enabled Face ID authentication. - Other bug fixes."
    },
    {
      "store": "apple",
      "version": "4.31.1",
      "released_at": null,
      "notes": "- Certificate updated"
    },
    {
      "store": "apple",
      "version": "4.32",
      "released_at": null,
      "notes": "- Find a Doctor search filters reviewed and refined - Connect login screen Forgot Username and Forgot Password option added - Connect login passcode login UI improved."
    },
    {
      "store": "apple",
      "version": "4.33",
      "released_at": null,
      "notes": "- Connect MyChart SDK upgraded to 10.8.3 - Health Matters Instagram rendering issue fixed - Other bug fixes."
    },
    {
      "store": "apple",
      "version": "4.34",
      "released_at": null,
      "notes": "- eCheckin and Appointment Scheduling page redirection issue fixed. - Other minor bug fixes."
    },
    {
      "store": "apple",
      "version": "4.35",
      "released_at": null,
      "notes": "- NYPH Doctors and Affiliated Doctors tab search result issue addressed. - Insurance and Affiliation filter reset issue fixed. - Connect Face ID cancellation error message fixed - Other bug fixes."
    },
    {
      "store": "apple",
      "version": "4.36",
      "released_at": null,
      "notes": "- App survey feature added - Connect MyChart SDK upgraded to 11.1.3"
    },
    {
      "store": "apple",
      "version": "4.37",
      "released_at": null,
      "notes": "- Turn on Pay for Parking feature"
    },
    {
      "store": "apple",
      "version": "4.38",
      "released_at": null,
      "notes": "- NYP Events image issue addressed - Connect Search feature introduced - Distribution certificate update"
    },
    {
      "store": "apple",
      "version": "4.39",
      "released_at": null,
      "notes": "- Connect search feature expanded to search other contents - MyChart SDK upgraded to 11.3.1 - Other bug fixes and minor enhancements"
    },
    {
      "store": "apple",
      "version": "4.40",
      "released_at": null,
      "notes": "- Share content feature removed. - Connect registered trademark logo introduced."
    },
    {
      "store": "apple",
      "version": "4.41",
      "released_at": null,
      "notes": "- Health Matters logo updated. - The One (new campus) assets added"
    },
    {
      "store": "apple",
      "version": "4.41.1",
      "released_at": null,
      "notes": "- Button click issue addressed."
    }
  ],
  "alternatives": [
    {
      "app_id": 1570642373,
      "name": "MyMountSinai",
      "url": "https://appcorpus.com/apps/mymountsinai-1570642373",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1077177456,
      "name": "Glow Baby Tracker & Growth App",
      "url": "https://appcorpus.com/apps/glow-baby-tracker-growth-app-1077177456",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-07-31",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
      "App Store"
    ]
  },
  "availability_markets": {
    "live": [
      "us"
    ],
    "selected": "de",
    "note": "No LIVE observation for DE yet."
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "31 Jul 2026"
  }
}