NYP Connect

Name: NYP Connect
Rating: 4.1 (304 reviews)
Author: NewYork-Presbyterian Hospital

by NewYork-Presbyterian Hospital

iPhone · iPad

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Medical
Health & Fitness

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

App Store

14 store screenshots

Pricing & paywalls

App Store

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

4.1 304 ratings · App Store

1/5Crashes after last update
First it was Weill Cornell patient portal app that stopped working after its last update. Now the NYP only crashes when I try to open after its most recent update. I can't access my patient portal info with either app now. Plus I can't even access SUPPORT here. Nothing works except the option to write a review. So here is your review.

CC in NYC · 31 Jul 2026
1/5Should work but crashes
All of a sudden app doesn’t work, keeps crashing and shutting down. IOS is 15.8.2. Should work but doesn’t. *Doubling down and commenting/emailing me that you no longer support older versions of OSX without offering any alternative isn't a good look. You have older patients who don’t have the newest devices. Are we all supposed to buy a new phone to use your app? Lousy planning for the future. A medical app should work with all versions to support all the people who are in the NYP network.*

mmelnick · 31 Jul 2026
4/5Messaging
Update are prompt. Messaging should be an option . A space to request an update on admitted patient .

lovie907 · 31 Jul 2026
1/5Voiceover Accesibility Failure
App crashes to home screen when voiceover screenreader is enabled on iphone 16 pro max with ios 18.1. App crashes to home screen, unable to use app with voiceover. Please fix ASAP. Issue occurs if app is open and voiceover is then enabled or app crashes if voiceover is already on when you open the app.

Kimputing · 31 Jul 2026
2/5Alert glitch
App unusable with latest alert I’m getting pushed, deleted and reinstalled several times and can’t get through the alert screen

poppie_ny · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Health & Fitness — Health Developer declared
Data Linked to You — Health & Fitness Developer declared
Data Not Linked to You — Analytics — Location — Coarse Location Developer declared
Data Not Linked to You — Analytics — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

4.24.1
- Connect post-login re-direct issue addressed.
4.25
-Doctor Profiles and other content sharing feature issue fixed -Experts details doesn't show doctor in listing but shows in doctor profile fixed -Find a Doctor Open Scheduling – Phase 2 -Enhance FAQ Technical Support E-mail Feature -Redirect Bill Pay (Useful Links Section) to the Connect Patient Portal Login -Other cosmetic and bug fixes
4.26
- Podcast Useful links introduced. - NYP Advances podcast feature added. - Connect login Enable Biometric Authentication button added. - Find a Doctor Map View and Listing with Location Markers Feature introduced. - Introduced Bill Pay as Guest feature along with Pay My Bill. - Other bug fixes and cosmetic fixes made.
4.27
- Remove 'Request Access to Contact' Permission - Modify Pay Bill Pop-Up/Modal Window's Button Labels - Location Usage Declaration Permission Modal Not In Full Screen - Virtual Urgent Care Modal Does Not Show Up - Create 'Terms of Agreement' Modal - Patient Portal 'Login Error' Modal Fails to Show Up - Unable to Share the App from the Pay for Parking Page - Hospital Guide Campus Selection Page is not in Full Screen Mode - Event Capturing for Scheduled Connect Visit is Classified as Patient Portal Feature - 'Submit' button under the FAQs/Technical Support Page Does Not Work - MyChart Connect SDK upgraded to 10.4
4.28
- Connect login screen verbiage issue addressed.
4.29
- Epic SDK updated to 10.6.0 - Health Matters Instagram Bug Addressed - FaD map/list view toggle button introduced - Other bug fixes and cosmetic changes.
4.30
- Penetration testing security concerns addressed. - Find a Doctor images render issue fixed.
4.31
- Connect automatic login feature added when user has enabled Face ID authentication. - Other bug fixes.
4.31.1
- Certificate updated
4.32
- Find a Doctor search filters reviewed and refined - Connect login screen Forgot Username and Forgot Password option added - Connect login passcode login UI improved.
4.33
- Connect MyChart SDK upgraded to 10.8.3 - Health Matters Instagram rendering issue fixed - Other bug fixes.
4.34
- eCheckin and Appointment Scheduling page redirection issue fixed. - Other minor bug fixes.
4.35
- NYPH Doctors and Affiliated Doctors tab search result issue addressed. - Insurance and Affiliation filter reset issue fixed. - Connect Face ID cancellation error message fixed - Other bug fixes.
4.36
- App survey feature added - Connect MyChart SDK upgraded to 11.1.3
4.37
- Turn on Pay for Parking feature
4.38
- NYP Events image issue addressed - Connect Search feature introduced - Distribution certificate update
4.39
- Connect search feature expanded to search other contents - MyChart SDK upgraded to 11.3.1 - Other bug fixes and minor enhancements
4.40
- Share content feature removed. - Connect registered trademark logo introduced.
4.41
- Health Matters logo updated. - The One (new campus) assets added
4.41.1
- Button click issue addressed.
4.42
- Connect MyChart SDK upgraded to 11.5.3 - Health Matters podcast audio control issues addressed - Connect Technical Support button added
4.43
- Updated the Connect MyChart SDK to version 11.6.4 to enhance performance and reliability. - Refreshed the Health Matters link with the latest URL for easier access to updated content.
4.43.1
- Health Matters URL issue addressed - Connect MyChart configuration parameters updated.
4.50
- Improved accessibility aligned with WCAG 2.1 AA standards - Enhanced VoiceOver support for a more accessible experience - Upgraded app technology to improve performance, stability, and long‑term support
4.51 · 6 Jul 2026
- New Home Experience: Connect Login is now your Home screen for faster access to providers and services. - Connect Search: Quickly find providers, locations, and services in one place. - Health & Wellbeing Enhancements: Audio content now includes a transcript button and a live transcript panel so you can read along while you listen. - Updated Triparty Logo: Refreshed branding for a cleaner, modern look. - Bug Fixes & Improvements: Restored the Schedule Visit button for eligible ACN providers. Resolved an issue with the Broadcast Alert button not responding to taps.

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Alternatives

MyMountSinai — Same category + similar ratings
Glow Baby Tracker & Growth App — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

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AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare NYP Connect with MyMountSinai.

View JSON

GET /api/v3/apps/1067978515

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      "market": "us",
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      "reviews": [
        {
          "rating": 1,
          "title": "Crashes after last update",
          "body": "First it was Weill Cornell patient portal app that stopped working after its last update. Now the NYP only crashes when I try to open after its most recent update. I can't access my patient portal info with either app now. Plus I can't even access SUPPORT here. Nothing works except the option to write a review. So here is your review.",
          "author": "CC in NYC",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Should work but crashes",
          "body": "All of a sudden app doesn’t work, keeps crashing and shutting down. IOS is 15.8.2. Should work but doesn’t. *Doubling down and commenting/emailing me that you no longer support older versions of OSX without offering any alternative isn't a good look. You have older patients who don’t have the newest devices. Are we all supposed to buy a new phone to use your app? Lousy planning for the future. A medical app should work with all versions to support all the people who are in the NYP network.*",
          "author": "mmelnick",
          "date": "31 Jul 2026"
        },
        {
          "rating": 4,
          "title": "Messaging",
          "body": "Update are prompt. Messaging should be an option . A space to request an update on admitted patient .",
          "author": "lovie907",
          "date": "31 Jul 2026"
        },
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          "rating": 1,
          "title": "Voiceover Accesibility Failure",
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          "author": "Kimputing",
          "date": "31 Jul 2026"
        },
        {
          "rating": 2,
          "title": "Alert glitch",
          "body": "App unusable with latest alert I’m getting pushed, deleted and reinstalled several times and can’t get through the alert screen",
          "author": "poppie_ny",
          "date": "31 Jul 2026"
        }
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  "changes": [
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      "store": "apple",
      "version": "4.24.1",
      "released_at": null,
      "notes": "- Connect post-login re-direct issue addressed."
    },
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      "store": "apple",
      "version": "4.25",
      "released_at": null,
      "notes": "-Doctor Profiles and other content sharing feature issue fixed -Experts details doesn't show doctor in listing but shows in doctor profile fixed -Find a Doctor Open Scheduling – Phase 2 -Enhance FAQ Technical Support E-mail Feature -Redirect Bill Pay (Useful Links Section) to the Connect Patient Portal Login -Other cosmetic and bug fixes"
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      "version": "4.26",
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    },
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      "version": "4.27",
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    },
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      "store": "apple",
      "version": "4.28",
      "released_at": null,
      "notes": "- Connect login screen verbiage issue addressed."
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      "version": "4.29",
      "released_at": null,
      "notes": "- Epic SDK updated to 10.6.0 - Health Matters Instagram Bug Addressed - FaD map/list view toggle button introduced - Other bug fixes and cosmetic changes."
    },
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      "store": "apple",
      "version": "4.30",
      "released_at": null,
      "notes": "- Penetration testing security concerns addressed. - Find a Doctor images render issue fixed."
    },
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      "version": "4.31",
      "released_at": null,
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    },
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      "version": "4.31.1",
      "released_at": null,
      "notes": "- Certificate updated"
    },
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      "version": "4.32",
      "released_at": null,
      "notes": "- Find a Doctor search filters reviewed and refined - Connect login screen Forgot Username and Forgot Password option added - Connect login passcode login UI improved."
    },
    {
      "store": "apple",
      "version": "4.33",
      "released_at": null,
      "notes": "- Connect MyChart SDK upgraded to 10.8.3 - Health Matters Instagram rendering issue fixed - Other bug fixes."
    },
    {
      "store": "apple",
      "version": "4.34",
      "released_at": null,
      "notes": "- eCheckin and Appointment Scheduling page redirection issue fixed. - Other minor bug fixes."
    },
    {
      "store": "apple",
      "version": "4.35",
      "released_at": null,
      "notes": "- NYPH Doctors and Affiliated Doctors tab search result issue addressed. - Insurance and Affiliation filter reset issue fixed. - Connect Face ID cancellation error message fixed - Other bug fixes."
    },
    {
      "store": "apple",
      "version": "4.36",
      "released_at": null,
      "notes": "- App survey feature added - Connect MyChart SDK upgraded to 11.1.3"
    },
    {
      "store": "apple",
      "version": "4.37",
      "released_at": null,
      "notes": "- Turn on Pay for Parking feature"
    },
    {
      "store": "apple",
      "version": "4.38",
      "released_at": null,
      "notes": "- NYP Events image issue addressed - Connect Search feature introduced - Distribution certificate update"
    },
    {
      "store": "apple",
      "version": "4.39",
      "released_at": null,
      "notes": "- Connect search feature expanded to search other contents - MyChart SDK upgraded to 11.3.1 - Other bug fixes and minor enhancements"
    },
    {
      "store": "apple",
      "version": "4.40",
      "released_at": null,
      "notes": "- Share content feature removed. - Connect registered trademark logo introduced."
    },
    {
      "store": "apple",
      "version": "4.41",
      "released_at": null,
      "notes": "- Health Matters logo updated. - The One (new campus) assets added"
    },
    {
      "store": "apple",
      "version": "4.41.1",
      "released_at": null,
      "notes": "- Button click issue addressed."
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}