MyCareLink Heart™

• Free

Last verified 31 Jul 2026

3.7 1397 ratings · App Store

1. 4/5iPhone 15/ios17

   This app worked fine under my older, iPhone 14 and iOS 16. However it seems to work differently now that I have the new phone with the new iOS. The blue green line that normally moves back-and-forth sometimes shows up often does not show up the update time which used to be always very frequent within the last few minutes now sometimes is 30 or 40 minutes behindand the phone is with me and hasn’t changed location. It’s close to the pacemaker and I work from home and I know the Internet’s been fine. I always see the active there so I it says it’s active but I don’t see the blue and green line and we don’t know we see the updated time when I called in for support. They said that the app doesn’t work with iOS 17 yet. Really??

   ScooterEire · 31 Jul 2026

2. 4/5Needs updated

   The app works ok overall as far as I know, I always have it on and open and my internet works fine. But I’m a little worried about accuracy since this app hasn’t been updated even though Apple is constantly sending out new iPhone updates with security updates. I only bothered to check if this app had been updated recently because as another user stated , I’m only on the newest iOS software with a newer iPhone, (iOS 17) and this evening I had a notification saying that the “system” was “currently unavailable” due to certain parts of the app not being available due to a Medtronic network issue. “ Effectively telling me that it can’t connect to Medtronic. I’m not particularly impressed with this since my electrophysiology team are getting readings that are unusual … I’m now questioning if the readings are accurate , or if there’s possibly an issue with how things are being transmitted… This needs to be fixed asap.

   pat.jhc · 31 Jul 2026

3. 1/5Does not disclose what it tracks

   Prior to my pacemaker being install, I was told I would need a new app to remote monitor. The Medtronic representative did not know much about the app. And you could not preview the app prior to connecting it to your new pacemaker. I would not have gotten this pacemaker. Had I known how intrusive this app is. It tracks your physical activity without permission nor did the Metronic phone rep know exactly what they have other than the number of steps you taken a day based on your phone. So do they know where I've been? Do they know where my phones been are they tracking me through the pacemaker and just not saying it? Ask permission to your location. It does not ask permission to connect to your health app. Apparently there is no way to turn off the physical activity portion to the app. It's a gross invasion of privacy. And it's not like any of this is disclosed. There is no way to know what information it is harvesting off your pacemaker or phone. Also there is no way to turn any of the features off. Spoke with another rep: they have no clue how or what data is being collected... they don't feel like they have to disclose what they are tracking. Switched to the bedside monitor. Delete app and attempt to find out what data my pacemaker is collecting for free

   Ann gut · 31 Jul 2026

4. 1/5Waste of Money

   Very disappointed. The device would send data once a month, supposedly. I never received any information from them. Other than they received the information and daily physical activity through the app. Dr. never mentioned reviewing any information from it other than when it was requested in his office. Yet, I was being charged $200/month for this service. I disconnected the app from my WIFI last February. It stopped sending information and I was no longer charged. In October, 8 months after disconnecting the app, MyCareLink calls me to reconnect the app. And tried to convince me I wasn’t being charged $200/mo. Obviously, I refused and they cancelled my account. It took them 8 months to realize they weren’t getting any information or $200/mo before contacting me makes me believe they weren’t actually monitoring anything, just collecting my money. The app could be a useful tool if it would make the information available to me through the app in real time. It could have alarms and even send automated emails and calls in case of an emergency. And that should be free with the device. As it is now, it’s a total waste of money and gives a false sense of security. Just another medical scam.

   Justice be · 31 Jul 2026

5. 1/5Useless

   I had a problem recently with fluttering if the chest. I went to send a manual transmission. It won’t let you until I talk to a nurse to get permission to send. Took 30 minutes to connect to the nurse by phone she said send a transmission and they will get back to me. I sent it 2 days ago and haven’t heard back I called the doctors office yesterday and was told someone would get back to me and they never did. Called again today and was told the same thing. The doctors office is at fault but an easy solution is to let us see the data in the app so I know if it is something serious where I should go to emergency room or just give it time and watch it. Also when sending the transmission it should ask why am I sending it. Then in the messages I only get transmission was received why not also have a message from the team that reads it that just says so like you need to go to er or don’t worry about it.

   Bigfoot 3 · 31 Jul 2026

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