My Disney Experience

• 30 Day Memory Maker — £199.99/month
• Mural of Memories — £9.99
• One Day Memory Maker — £79.99

Last verified 27 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.7 3098279 ratings · App Store

1. 4/5Good but could be great…

   I understand how complex it can be to create an app that everyone will love… part of the challenge is that the Disney programs need to be simplified …. Genie Plus, virtual queue, individual fast passes - come on how much money do you really need to gouge from families? Then expect an app to be able to explain all this come on! If you’re not tech savvy, you are really going to suffer. Sorry I digress…Considering all this the app is pretty amazing. Being a first time user, I thought I would share some feedback … it would be very helpful if the app was organized by each “land“ and showed ‘just rides’ or ‘just attractions”. Think about the user if I am a family going to one park for only that day - how can the app help me create a better itinerary for the day based upon my interests , and organize where to go first second third etc. and update based upon any additional purchases, I may have in place. I spent so much time going from the physical map to the app and I’m trying to figure out where to go next and when and how much time I had in between and then having to wait every 2 hours …it just takes the fun out of everything…. I have to plan every single second of my life and then to have to do it while on vacation too- It’s just a lot . As I’m doing this …It’s 100° and I got two kids that have absolutely no patience…. I think people expect so much from technology and it’s never going to be perfect- but considering what you have done so far …It’s pretty impressive.

   Literary guild · 27 Aug 2026

2. 2/5Not good for reservations

   I have had nothing but trouble trying to make reservations. Some websites say if you are staying at a Disney resort you can make reservations 60 days out from the day you check in. I tried to book Star Wars building light saber for hours it said unavailable/no times available, when I finally got in, there were plenty of times to choose from on that date, it also let me book 62 days out (I’m staying at a Disney resort). Then I went to book bibbidi bibbidi boutique 61 days out, it would not let me click the date I needed even though I could do light saber building 62 days out. On 60 days out it says there is no times available??!!!??? This is a joke. Are we booking Taylor swifts tickets or trying to make a reservation? We need better guidelines on booking. How many days for Disney resort stayers vs non stayers, what time exactly we can book (12am, 6am, 8am, etc). I got in the website 61 days out, would not let me book for 61 days out. then I get on the website 60 days out and you can book up to 63 days out? But the app will only let you do 60 days out? This is horrendous. It makes no sense and it’s not the same day to day. Also why are the individual lightening lanes called lightening lanes if you call lightening lanes through genie plus the same thing? Change the name of one or the other because it’s extremely confusing trying to figure out what this means. Genie plus with lightening lane and fast pace or something! Stop calling it the same thing!

   b23400 · 27 Aug 2026

3. 4/5Not quite magical

   As wonderful as Disney World was in so many ways, I was disappointed in our service this time. We always try to give cast compliments so that they are recognized by their managers, but we only went on line one time this trip to give a compliment. I even created some cards to hand out and only gave out one. We felt like cattle at the restaurants and rides. Refills were not offered, just the basics, and the waiters were rarely around. We were asked if we’d been to restaurants before and since my son had not thought they’d fill him in with some details, they did not. We forgot our do not disturb sign on our door and had to wait 2 more days for room service. Also there was blood on the light switch in our room which we had to sanitize. Smiles offered were few and far between. I missed the usual friendliness. Now, my son had someone definitely go the extra mile in getting a replacement for something that was broken and that was awesome and that’s the Disney we know and love. Our resort did help in getting a first floor room which we really appreciated. On another note we did not feel we got our moneys worth out of our multi pass because the return times were all taken. Also I would love it if the photographers were more friendly, seemed like around 80% are not. Hoping the magic improves 😉

   KindyRae · 27 Aug 2026

4. 1/5Necessary Evil

   It's annoying to have to book a rides daily for a week a month (or two) in advance of our trip, more annoying dealing with the constraints of being there for 3 weeks and coordinating with friends/family coming & going in that period. This app adds insult to injury since it often crashes, lists bad/outdated data, and requires repeatedly scrolling to the day you're interested in. I've had to redo plans multiple times to adapt to available rides and accommodate friends/family who don't yet understand how mandatorily it is to know exactly what park and ride they're going to be at 30 days in advance at 7am. Often the app lists the old fast passes plus new ones, sometimes with the correct # of people and sometimes not. Clicking on old/canceled ones results in an error. I then have to scroll all the way back down to the day/time I was viewing in the my plans screen to continue where I left off (that happens even if no error, when returning to the list after viewing a fast pass or mean reservation- be annoying it doesn't remember where I was). I've found the only way to clear old data is reinstall the app, and I've done that many times on my iPhone, my work iPhone, and my iPad while planning this trip. I can't wait till my vacation comes and goes so I can delete this app for good on all my devices! This needs to be better Disney! My advice is to use the website - it's got it's own errors and drawbacks, but works less badly than he app.

   MikeL200 · 27 Aug 2026

5. 5/5Best App for Disney

   I usually don’t write reviews, but as an avid Disney fan and traveler I feel this is warranted. I love this app. I live in Texas and I go to Disney world every year with my family. I’m not usually a “planner” but I have found this app to be tremendously helpful. In perfect Disney style, this app makes everything convent and useful. These are the game changers this app addresses: 1. Hate hotel check-in? This has you covered. You can bypass all that hassle and walk directly to your room with the check in feature. 2. Don’t want to wait in long food lines in the parks? You can order food ahead and simply pick it up from the mobile station at the restaurant. No wait. Includes Dole Whip snack lines! 3. Makes fast passes, dinner reservations, check wait times, get a real time map of the park, check extra magic hours, bathroom locations, first aid, baby changing stations, parade times, and check out menus of every. Restaurant. In. Disneyworld. Whoa! Seriously, it does everything but pay for your family vacation. 4. My favorite perk of this app is the character meet and greets. Some characters who appear randomly in the parks and not at set stations, will pop up on the app (examples: Gaston or Cinderella’s step sisters) the map will tell you exactly where to find these characters and when. If you have children with autograph books this is a pretty awesome feature! If used correctly, this app can seamlessly plan your vacation with zero hassle and no pressure to rush through events. Enjoy!

   Jkmartin33 · 27 Aug 2026

4.5 164926 ratings · Google Play

1. 1/5

   horrible, I just installed this app and I cant give my full birth date, it sounds really good but I cant use this app to order

   Mckinley Goodman · 31 Jul 2026

2. 5/5

   ty for removing location access as a requirement for booking restaurants on property. adjusted rating back to 5 stars for responding to customer complaints. won't let you make reservations at any restaurant unless you let them have your gps data to sell. just means I won't be eating at Disney restaurants. so many good options just off site make this seem like a loose loose situation for all concerned (except the off site eateries I guess.)

   David caldwell · 31 Jul 2026

3. 5/5

   Easy to navigate, useful to have all your plans in one app.

   Adena Henning · 31 Jul 2026

4. 5/5

   Fantastic!!!

   Nelson Reyes · 31 Jul 2026

5. 1/5

   Reserve dining doesn't work. have to press it multiple times and it just says "processing requests " and won't open. Finally got it open but when you click phone number or ccv number a keyboard doesn't open so cant make reservation.

   Mark Hingle Agent, Notary Mortgage Advisor · 31 Jul 2026

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• 8.23.1 · 27 Jul 2026
• 8.24 · 25 Aug 2026