Mobile Passport Control

• Free

Last verified 27 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.9 628342 ratings · App Store

1. 1/5Mobile Entry Issue

   I use mobile entry for my husband and I for a return trip from Cancun Mexico. Everything was filled out and confirmed, ready to be submitted along with the barcode. Upon entry, I was told that the barcode only would admit my husband. In reviewing the mobile entry ticket, I confirmed that there were two travelers, one of which was myself. Both of our pictures were submitted as well as confirmation that we were both traveling from Mexico. I was told that only my husband was listed on the mobile application and I would have to fill out a manual form and get out of line. After being stuck on the tarmac for three hours by American Airlines in Philadelphia, I thought that using the mobile entry would make things easier and it was very frustrating to be told that it was not accurate. I need to understand why the mobile entry ticket confirmed that there were two travelers, both my husband and myself and the agent told me that only my husband could use it for entry. the agent told me “I’m not trying to be a jerk” but you are not coming up on the barcode. My husband and I travel often and I thought this would be the way to go, however, after this incident, I’m very frustrated, especially when I have confirmation that we were both listed as travelers. My advice is to fill out the paper form as back up in case the same thing happens to you. Thank goodness there was another agent that spotted my frustration and intervened and helped me through because I was very close to breaking down in tears in frustration. I wish I would’ve gotten his badge number to submit a compliment.

   QueenieBro · 27 Aug 2026

2. 5/5A must use to skip the line at ATL airport!

   This app is easy to use, streamlines the immigration process, and saves a ton of time! You literally skip the regular line and are out of there in minutes! I was traveling back from the Caribbean with my two daughters. While I was in flight, I added my two daughters’ and my passport information quickly by using the app’s scan feature for each traveler, which auto populates the passport info when you hold your passport in front of the camera of the phone. We each also took a selfie to accompany the passport information. As a final step, as soon as we landed, I filled out the required questionnaire by adding my arriving airport and terminal (in my case, ATL terminal E) and answering a few customs related questions. I then submitted the form, which generated a barcode receipt good for 4 hours. Only one form is required for all passengers traveling together, which is great! When we arrived at the immigration line, we went to the line that said mobile passport where the agent walked us straight to the front of the LONG line! No joke, our wait time was 5 minutes! Even my daughter commented, “Did we just skip the line?!” When we got to the window, the agent examined our passports, scanned our mobile passport barcode, and we were on our way! If your airport participates, save yourself time, and use this app! You will not regret it! It’s awesome! Just make sure not to submit the form until you land. If you want to get a head start, the app allows you to save the completed form and just hit submit when you are at the airport. I didn’t complete the form until we landed, so I submitted it right away, but it was so quick and easy, I was done by the time the plane taxied to the gate.

   Robot girl 3,000 · 27 Aug 2026

3. 1/5APP is great if you are allowed to use it as intended.

   Submitted my form and was instructed by app to go to MPC line. At the Calgary International Airport (YYC), there were two lines after going through security. One to the left with a sign for MPC and one to the right with a sign for Nexus. I entered what I thought was the MPC line based on the signage. However this line was long and we found out after about 5 minutes of waiting that the MPC line was the line on the right side not the left as the signage suggested. CBP personnel (employee and manager) refused to let us move to the correct line even with proof of app showing I was registered to use the MPC line and other airport travelers similarly confused by which line was MPC. Their explanation was once we are in a line we could not leave it. So you are telling me that if I incorrectly go to the MPC line and I was not signed up for MPC, I would still get the benefit of being in the wrong line since I could not leave it? The staff was unreasonable, offered explanations that made little to no sense, and hesitant to accept the fact their signage was confusing to travelers. This app is meant to provide an expedited service to travelers coming into the US. The staff became an obstacle to providing this service. Luckily I got to the airport early enough to have time to wait in the long line (over an hour). Do better YYC CBP staff (the ones that failed to resolve the issue and see past the authority they are granted). Have not had any issue with this process at any other airport. App itself is excellent!!

   HitzPat · 27 Aug 2026

4. 5/5This is the droid you're looking for

   If you've been using the Mobile Passport app and, like me, have seen it saying lately that it will no longer relay your information to U.S. Home Customs & Border Patrol (CBP), it's time to cancel your subscription to Mobile Passport, delete that app, and download this one. CBP MPC is the official and up-to-date replacement for the Mobile Passport app. And I'm not positive yet, but it's looking to me like this one doesn't even require a subscription to do what Mobile Passport did (and more, I think). The only thing I haven't figured out how to do in this app is to add my Known Traveler Number (KTN). I've submitted a question about that through the Customer Support menu item and will see what they say. And if you *haven't* been using the Mobile Passport app but are looking for an electronic repository for your passport and a paperless means of filling out the forms necessary for entry into the U.S. and/or Canada, this is the app you're looking for too. It's the official one, put out by the Department of Homeland Security and all that jazz, and not some third-party thing that adds an unnecessary link to the chain of communication. Enjoy. 🙂👍🏻

   plaintiger · 27 Aug 2026

5. 5/5Saved an hour of standing in line

   I was in Abu Dhabi and went for US pre-clearance. At the start they asked to get MPC. But I was apprehensive because it might take long time. They said I can connect to airport wifi and get MPC. The customs/immigration line was long. Around 150 people ahead of me. I ignored the call for MPC installation and stood in the line. Then again thought of trying it out as I was little tired from earlier flight. First I tried scanning Indian passport. But they didn’t have India in list of issuing countries. I lost hope if it would work. Then I got idea. May be Green card would work. Yes, it worked. I just broke the line and rushed back. Asked for MPC line and only 1 party ahead of me. I just said MPC and they took my photo. They didn’t ask for passport or green card. The officer said you are done. To my surprise, I asked: am I done. He said yeah. And just like that I saved my time and labor of standing in line. Kudos and shoutouts to MPC app dev team and Abu Dhabi TSA agents. Thanks.

   Review03292024 · 27 Aug 2026

4.9 141544 ratings · Google Play

1. 5/5

   makes getting home a bit easier

   Robert Horner · 31 Jul 2026

2. 5/5

   impressive app, when it works, see the government can do great things!

   Dale McCord · 31 Jul 2026

3. 1/5

   Good idea, poor execution. What's the point of this if airports don't set it up to actually save time with it. Regular line has been faster every single time I fly back into IAH. Why bother?

   Alexander Bolkhovsky · 31 Jul 2026

4. 2/5

   submissions never work

   Jumrat Hossain · 31 Jul 2026

5. 1/5

   terrible app, at the airport and won't submit now I am missing my flight

   Sven Keuchel · 31 Jul 2026

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• 4.5.0 · 16 Jul 2026
• 4.5.1 · 30 Jul 2026