Mobile Link for Generators

• Multi-Home Premium — $14.99
• Multi-Home Premium — $149.99
• Single Fuel Monitor Premium — $3.39
• Single Fuel Monitor Premium — $33.99
• Single Generator Premium — $7.49
• Single Generator Premium — $74.99
• Single Home Premium — $10.99
• Single Home Premium — $108.99

Last verified 5 Sep 2026

4.8 83933 ratings · App Store

1. 5/5Assured Reliability

   We have experienced Mobile Link for almost a year now. ML alone is not cool or exciting, but what it does, is. Our investment in our Generac whole home backup power system is considerable, but to ensure reliable backup service it must be properly monitored and maintained. ML is a cost effective system that continuously integrates all the boring activities required, while delivering timely alerts when human interaction is required and keeps For example, ML interconnects via a WiFi subsystem component of my 24kW Generac system that automatically interconnects to our wireless LAN. Recently we changed our ISP to Starlink. We forgot about this of course, but ML did not. ML not only alerted me to the problem, but downloaded specific instructions and an online App to my iPhone to restore connectivity within a few minutes. ML also integrates KDE Electric (Generac Contrator) to monitor and maintain my backup power system thus assuring reliability.

   Crod1070 · 5 Sep 2026

2. 5/5Happy Camper

   I’ve been through at least ten different situations in various parts of the United States growing up. As an adult, our electricity was off for many days, and after about two days, it was pretty uncomfortable. I am Sixty-five years old, and my wife just passed last year from complications related to her Parkinson’s disease. We had a ten-day outage here in the Houston area during an epic winter storm, and if it weren’t for the generator, it would’ve made things much more difficult to meet her needs. The day after I had my Generac generator installed by professionals, I had a three-day outage from a tornado that struck the area. It is a great feeling knowing that your comfort in your family continues life as usual. I highly recommend it to anybody considering getting a standby generator. Don’t hesitate to shop it and ensure you’ve got a great electrician like me and experience the same secure feeling I now do. My experience from start to finish has been excellent.

   Tree Mover · 5 Sep 2026

3. 4/5A Generac Generator Monitoring System that keeps me informed!

   I would highly recommend the Mobile Link for your Generator. Without it, I wouldn’t know if there’s a problem and I wouldn’t know if my generator was running or if there was an outage in the area or if my Generator needs service. Many times I’m not home or at my office, where I have a Generator (each location), and I’m notified that something is going on & then I’m able to take action. I do have one major complaint with Generac and it’s a big complaint. Generac does not have enough service companies especially in small areas or at least they don’t let the Generac customers know where the service companies. Each year maintenance is required and if there is no one to service the unit, mobile link will keep telling you that you have a problem, but they WILL NOT HELP YOU find anyone to service the unit !! And it keeps sending you the message! Its s BIG PROBLEM MEANING THE NOTIFICATIONS ARE ONE SIDED! I also need to inform customers that since I’ve had my generators, Mobile Link has had two network updates and each time I had to replace the monitoring unit and each time I had to pay for the new unit and each time I had to find someone to install it and each time I had to pay to have someone come out and install it and, ** I’ve really found offense to having to do this and pay for it all on me!! Not only are we paying a yearly monitoring fee, which increases each year!! but then, we have to get it installed on our own WITH NO ASSISTANCE FROM MOBILE LINK, and, I am not happy with this at all. Again Generac and Mobile Link need to become more involved in the customer’s service & installation Service!!

   MJS2515 · 5 Sep 2026

4. 5/5Mobile Link Application

   This App has the most basic features for monitoring Your Generator and the information being shared is communicated through Your Generators Wifi Module… I’ve gotten the same results as A lot of reviewers of this Generac Development App. the Generator either loses the Wifi Connection or the App. says the Generator lost connection while the control panel says there is a strong signal connection yet and the App has it saying it lost connection… It is very frustrating to say the least and with the reviews of others about Generac’s customer service, leaves me feeling like this would be wasted time on hold for a countless amount of time… So I am just going to not bother with this issue until perhaps Generac feels the need to fix their issue with communication from their Product which at this time doesn’t seem very high on their list… I would think a Huge conglomerate like Generac would have a better solution for their Customers and their Products… *Update April 24, 2024* Well? Generac made a HUGE deal about their App Development Upgrade here and guess what? The App STILL is a HUGE Disappointment! Same WiFi Connection issue as Before as Described in My Above Review and Nothing has Improved… Thank You Again for the Total Letdown Developers! I’ll give You 1 Star now and I now wish Negative Stars were available… *Update June 11, 2024* The Only way My Installation Company was able to get a connection to Mobile Link was to have the 4G Module Installed on My Generator and this is what finally made the difference to connect with the Generac Mobile Link App. I Know TONS of Customers have and are dealing with the same issue I have had to deal with since the beginning of Ownership… I don’t think this should have to happen but, so far No issue in connection since 4G module has been introduced… Maybe Generac should be including this Module from the Start… Sure would be A Lot More Happy Customers and A Lot better Reputation for the Generac Name…

   TwpOG · 5 Sep 2026

5. 3/5Average functionality of this app

   Since installing the iPhone version, I’ve had trouble with connectivity; it comes and goes. When prompted to connect to my home WiFi network in attempting to enhance the connectivity predictability, the app has you try to connect by Bluetooth (presumably to input the local WiFi connection settings) and be within 10ft of the connection module to do so; not only would it not connect to Bluetooth, the App froze every attempt and had to be reopened to try again. I even deleted and reinstalled the App…same problem each time. I suggest you not only fix this App or connection module bug, but also add the ability to add the generator to one’s local WiFi network with a visible option in the Settings. There should also be the ability to “reset” the machine if it shows fault messages, not have to get one’s dealer involved…and, your dealers need; 1) better training on this stuff in order to be a resource to customers, and; 2) to have FREE access to the Pro App in order to remotely diagnose and potentially solve customer problems without a service call.

   Silly Hurdle; Nickname · 5 Sep 2026

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