MLB Ballpark

Shown for US

• Free

Last verified 30 Aug 2026

Shown for US

• Free to download

Last verified 31 Aug 2026

Shown for US

4.6 1331238 ratings · App Store

1. 5/5Got Overheated

   We were sitting in the sun, row 13 behind the Dodgers dugout. We went to stand in the shade behind section 213. My wife went to the restroom. I was feeling dizzy and was working hard to stay standing. I was tilting to my left and then I grabbed the rail above me. I was sweating profusely. My wife returned and helped me, along with an usher, up the stairs. There, an event person helped me get under the ceiling fan. Another event person got ice water for me to drink. They called First Aid staff to bring a wheelchair and take me to the First Aid Station. There a young woman and an EMT named Jonathan, took my vitals and brought me Gatorade. I cooled down, but I was drenched with sweat. Finally I was able to sit up and stand. The staff escorted me to a golf cart and the gentleman drove us to our car. We are so thankful for the responsiveness of the event personnel and their actions to get me through. My wife and I want to give a shout out to all the staff who were involved. Thank you. Jose Martinez

   drjmartinez1 · 30 Aug 2026

2. 1/5What a nightmare, bought tickets online and app was at fault.

   Bought my tickets a month early and they showed up in the app, even got a email the day before saying it was good to go on the ballpark app. Well before we drove an hour to the stadium I tried to log in and download them to my phone but my password wouldn’t work, no big deal, reset password but I never got my reset email so I called. They told me to go to the stadium that the reset can take 10-15 minutes just head to the stadium and if I didn’t get them by then just come to the box office. So after paying $25 to park and walking a mile to the stadium, still no reset so to the box office line I go. By this time it’s 30 minutes before the first pitch, spent a hour in line and in the end I was told I didn’t have seats even though I had a email with my seat assignment. The lady in the box office told me she couldn’t do anything and if I wanted to talk to a manager I had to go to the other side of the stadium to another box office. Went to the other side, manager looked at my seat assignment and printed my tickets and we went in, by the time we got a drink and snack, it was the 5th inning. Not a big deal, we only came for the food really but boy was it bad. Save your money and just try the French fries, he other stuff is crap. Even the Dr Pepper was flat and the souvenir cup was from last year. So now I’ve got a souvenir cup to remind me of the worst MLB experience and they even got that wrong.

   EY78 · 30 Aug 2026

3. 2/5Redeeming a voucher should be easier

   I purchased stocking stuffer vouchers for my sister. We were so excited to choose a game. In fact, we decided to bring my daughter along as well. She is ten, plays softball, and is becoming a huge Giants fan. I finally went to purchase tickets, and it was very difficult to access the vouchers. I expected them to be attached to my account in the MLB app. There may have been a way to access them, but I could not find them anywhere. I finally had to comb through old emails and hit the “redeem now” button through the email. After all that, I wasn’t able to purchase 3 tickets and use the partial credit of the vouchers. I expected to be able to apply the vouchers and pay the difference. Instead, I had to make a separate purchase which meant accessing the app again, logging in again (I think I ending up logging in 7-10 times during the entire process), and finding/choosing the correct seat to be included with our other seats. It was all very frustrating. We love going to Giants games. I think the stocking stuffer vouchers are an awesome deal! I just wish the purchase process was easier. Thank you for your time! Go Giants!!

   EMTx2 · 30 Aug 2026

4. 1/5No Guaranteed Refund

   I think it’s borderline criminal that you have to sell tickets through Seat Geek instead of getting a refund or selling them back to the team/stadium if you’re unable to go to the game. They’re my tickets, so I should be able to do whatever I want with them. Since you can only sell your tickets through Seat Geek, theres no real competition and you’re lucky if anyone buys your tickets at all, let alone get your money back. Even worse, the suggested price for your tickets on Seat Geek are a small fraction of what you paid, and that’s before they take their 10% cut if the tickets are sold (and they have the nerve to charge additional fees to the buyer). They wanted me to list my tickets that I paid $48 each for for $18 each! That’s a total ripoff. I bought a 3-game ticket pack before the season started, as I usually do. Now I will only buy my MLB tickets day-of or the day before at the earliest, if I purchase tickets at all, so that I won’t have to worry about illness or other responsibilities getting in the way of going to games. Because of MLB’s greed and Seat Geek’s monopoly on MLB ticket resales, I will go to fewer games, perhaps even no games at all. Hopefully other fans will follow suit until MLB and Seat Geek stop ripping off fans.

   GreenOwlEqualsDevil · 30 Aug 2026

5. 1/5Very hard to activate if you have an existing account

   I am a tech savvy millennial who has Purchased from mlb since 2010. Even for me, setting up this ap was difficult. I Never received reset password request, requested 5+ times, despite checking all folders. Eventually I tried to recreate my account under the same email, to just have password reset link finally come through after using the same email that was already used via mlb login for years. I Really dislike that you can no longer print tickets or email them. I Bought tickets for my 77 year old parents for Father’s Day and had to spend an hour on FaceTime helping them activate the ap to transfer tickets. MLB stadiums are cutting out a huge paying segment of the population only allowing admission via the ap. Boomers are a huge demographic that can afford these games. Making admission so difficult for them without leaving any type of method of ticket delivery is ageism. It nearly ruined our Father’s Day call making what should have been a fun gift stressful to receive. I’m happy I was able to get them set up otherwise they would have missed the game figuring it out themselves. Please allow alternative methods of ticket delivery.

   twothumbswaydowndown · 30 Aug 2026

Shown for US

4.1 212795 ratings · Google Play

1. 1/5

   this app never loads with any expediency. frequently have to wait upwards of 5-10 minutes, and that's after uninstalling and reinstalling

   Andrew Hunt · 1 Aug 2026

2. 5/5

   Great App!

   Daniel Velasco · 1 Aug 2026

3. 1/5

   evil app that makes it impossible to get baseball tickets without it such a HUGE pain. no email tickets no printed tickets no web browser just this annoying app.......

   Eliahu Eilfort · 1 Aug 2026

4. 1/5

   app no longer works. tech support is no help. You had your chance when I originally contacted you. I stand by my review.

   Jim Pierce · 1 Aug 2026

5. 1/5

   Unable to sign in even after connecting with customer service for assistance and following all instructions to reset account. If the option to select no stars was available, I would. However, when the application did work, it was good. Main issues when the application did work was constantly signing in and connecting ticketmaster account to access tickets. Too many bugs/glitches to enjoy application. Now, unfortunately, doesn't work at all. Such a disappointment.

   B Reyes · 1 Aug 2026

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• 15.7.1 · 30 Jul 2026
• 15.8.1 · 25 Aug 2026