MedMutual

Name: MedMutual
Rating: 4.7 (7172 reviews)
Author: Medical Mutual of Ohio

by Medical Mutual of Ohio

iPhone · iPad

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Health & Fitness
Medical

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

12 store screenshots

Pricing & paywalls

App Store

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

4.7 7172 ratings · App Store

1/5One of the worst apps I’ve ever used
Kind of crazy that a company pulling in $2b of revenue a year can’t build a semi-functional app, let alone one that works as it should. App crashes constantly for no reason, many buttons on the main screen have no functionality or just start a perpetual “loading” status as a spinning wheel pretends to be working on pulling up your current claims. It’s 2023, an app this simple and lacking in any kind of complex design could be written by an 18 year old during a 24 hr hackathon. Good luck getting any use from this app on a first, second, or even third try.

vbvkjhvkhcghjfdbvhk · 31 Jul 2026
3/5Consistent Login Issues
I wavered between 2 & 3 stars. Once I finally get logged in, the app works fairly well. Logging in, however, is a consistent challenge for both my account and my husband’s. I don’t have this issue with other apps. It will be a pleasant surprise when the day comes that I get logged in on the first try, without resetting my password.

BossMare PC · 31 Jul 2026
5/5Excellent Customer Service
I am new to MedMutual and was told that their customer service was good and now that I am utilizing their services I can tell you that everything I had heard was absolutely correct. The Customer service is by far the best I have ever experienced.

getting there one day · 31 Jul 2026
5/5Wellness Portal
The app is very, easy to navigate. It’s also well structured and simple. However, the wellness portal link seems to be broken, very time I tried to click on it keeps saying error.

Nickname !56 · 31 Jul 2026
2/5Some Things Work & Some Do Not
Some days I am able to view claims and some days this crashes the app. Some days I am able to see my balances and other days it just spins and spins. I have not been able to view my ID card in over a year. The app acts like it was a successful event, but it triumphantly reveals blank space. Yes, my app is up-to-date and, yes, I have tried the functions more than once. There is no reason for this app to perform so poorly when it used to work very well.

Joieleor · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Not Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Not Linked to You — Usage Data Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

10.0.0
Our latest release contains a fresh, modern design and enhanced performance. This update sets the stage for continuous improvements to make your digital experience smoother and more valuable than ever before.
10.1.0
As we continue to build upon our recent redesign, we're excited to share our latest improvements: New functionality; Medicare Advantage members can now see their balance(s) for certain benefits right from their dashboard Performance enhancements designed to create an even more responsive and intuitive experience for our members Bug fixes to tighten the experience
10.2.2
Our latest improvements include: - New functionality: A homepage action item highlights important tasks front and center - Performance enhancements and bug fixes to continue improving your experience
10.3.0
Our latest release includes behind-the-scenes improvements and a refreshed settings page for a more streamlined experience.
10.4.0
Our latest release includes new features to make your experience even better: - Mobile Number Management: Easily add or update your mobile number. - Spending Account Balance: If you have a Spending Account, you can now view your balance right from the dashboard. - Pharmacy Benefits: View prescriptions, payment history, and details all in one place. - Performance Enhancements: Bug fixes to continue improving your experience.
10.5.1 · 1 Jun 2026
Our latest release makes it easier to manage your communication preferences, including updates for changing your email address and your paperless settings.
5.0.2
Updates for Bio-metrics and registration options.
5.12.2
Simplified Registration, Forgot Password, and Forgot Username flows.
5.22.1
Check out our newly redesigned home screen! Easily view and navigate to your desired healthcare options including our new Account Balances page, where you can view your Deductible, Coinsurance, Copay, and Maximum Out of Pocket spending for your healthcare account.
5.3.2
Bug fixes.
6.0.4
Enhancements and bug fixes.
6.1.1
Now opt in for text message reminders about prescription refills, health screenings and more.
6.2.0
Bug fixes and feature enhancements.
6.2.2
Bug Fix: Resolved issue with 3rd party password tools.
6.2.3
ID Card bug fixes and improvements
6.2.4
In phone number bug fixes and improvements.
6.2.6
Minor bug fixes and enhancements.
6.2.7
The latest version contains stability improvements and enhancements.
6.3.1
Bug Fixes: Improvements to the Find A Provider tool.
6.5.1
Fixed some minor issues and updated some images.
6.6.1
Preparations for future enhancements.
7.0.2
Framework upgrades to improve security.
8.0.0
We are excited to announce these updates to the MedMutual mobile app: • Redesigned navigation on the dashboard • Ability to view all multi-policy ID cards (when applicable) • New access to view prescription drug benefits (when applicable) • New access to pay your premiums (when applicable) • New access to view spending accounts (when applicable) • Fixed bugs We encourage you to take advantage of this release and update your MedMutual App today.
8.0.1
We are excited to announce these updates to the MedMutual mobile app: • Redesigned navigation on the dashboard • Ability to view all ID cards* • New access to view prescription drug benefits* • New access to pay your premiums* • New access to view your HSA, FSA or HRA* • Fixed bugs We encourage you to take advantage of this release and update your MedMutual App today. *Features available based on your specific plan
9.0.2
Preparations for future enhancements.

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Alternatives

Ohio State MyHealth — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare MedMutual with Ohio State MyHealth.

View JSON

GET /api/v3/apps/628036896

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      "reviews": [
        {
          "rating": 1,
          "title": "One of the worst apps I’ve ever used",
          "body": "Kind of crazy that a company pulling in $2b of revenue a year can’t build a semi-functional app, let alone one that works as it should. App crashes constantly for no reason, many buttons on the main screen have no functionality or just start a perpetual “loading” status as a spinning wheel pretends to be working on pulling up your current claims. It’s 2023, an app this simple and lacking in any kind of complex design could be written by an 18 year old during a 24 hr hackathon. Good luck getting any use from this app on a first, second, or even third try.",
          "author": "vbvkjhvkhcghjfdbvhk",
          "date": "31 Jul 2026"
        },
        {
          "rating": 3,
          "title": "Consistent Login Issues",
          "body": "I wavered between 2 & 3 stars. Once I finally get logged in, the app works fairly well. Logging in, however, is a consistent challenge for both my account and my husband’s. I don’t have this issue with other apps. It will be a pleasant surprise when the day comes that I get logged in on the first try, without resetting my password.",
          "author": "BossMare PC",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Excellent Customer Service",
          "body": "I am new to MedMutual and was told that their customer service was good and now that I am utilizing their services I can tell you that everything I had heard was absolutely correct. The Customer service is by far the best I have ever experienced.",
          "author": "getting there one day",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Wellness Portal",
          "body": "The app is very, easy to navigate. It’s also well structured and simple. However, the wellness portal link seems to be broken, very time I tried to click on it keeps saying error.",
          "author": "Nickname !56",
          "date": "31 Jul 2026"
        },
        {
          "rating": 2,
          "title": "Some Things Work & Some Do Not",
          "body": "Some days I am able to view claims and some days this crashes the app. Some days I am able to see my balances and other days it just spins and spins. I have not been able to view my ID card in over a year. The app acts like it was a successful event, but it triumphantly reveals blank space. Yes, my app is up-to-date and, yes, I have tried the functions more than once. There is no reason for this app to perform so poorly when it used to work very well.",
          "author": "Joieleor",
          "date": "31 Jul 2026"
        }
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    }
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      "version": "10.0.0",
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    },
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    },
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      "released_at": null,
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    },
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      "version": "6.1.1",
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  "alternatives": [
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      "app_id": 1374829486,
      "name": "Ohio State MyHealth",
      "url": "https://appcorpus.com/apps/ohio-state-myhealth-1374829486",
      "reason": "Same category + similar ratings"
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}