Lulus

• Free

Last verified 5 Sep 2026

4.9 58175 ratings · App Store

1. 5/510/10 service- I’LL BE BACK 🫶

   I had such a great experience with Lulu’s! This was my first time ordering from them, and even though the dress I bought didn’t fit quite right, their customer service completely exceeded my expectations. I accidentally removed the return ribbon before realizing it made the item ineligible for return, and I was so worried. But their team was incredibly kind and understanding and made a one-time exception for me. They refunded me in online credit and even gave me a coupon for my next purchase — and I didn’t have to return the dress! It’s rare to find a company that truly cares about their customers like this. The styles are beautiful, shipping was smooth, and their customer service is 10/10. I’ll definitely be ordering from Lulu’s again. Highly recommend!

   INGAA🫶 · 5 Sep 2026

2. 5/5Always 💜

   I’ve been a loyal customer of LuLu’s from way back when. At least a decade. I’ve always been able to get a beautiful dress or some really cute work pants and for really good prices. And the styles are really unique. I do t think I own one item of clothing from LuLu’s that hasn’t been complimented. My Sister and Mom are always in my closet and love when I do a good wardrobe Chan because it likely means they’ll get a super adorable dress or bodysuit from here. Great store, great website. Good quality and pricing.

   MissPrissKei · 5 Sep 2026

3. 1/5Prices items in your cart higher than listed

   When you add items to your cart and go to check out it will say a higher price subtotal. For example, I added a shirt that was $36, when I went to check out the total price was $65. I tried deleting and re adding the shirt to my cart, closing the app, updating the app, no matter what the subtotal was always $65 even though the shirt, even in my cart, said $36. I gave up on getting the shirt after reporting the issue and not hearing back. I tried getting two more items and it was the same thing. I’m not sure if they are aware of this and trying to see if people will not notice that they are charging way more than the listed price, or if it’s a problem they are unaware of. I know this has been going on for over a week so I wonder how many people are not paying attention to the sub total and not realizing they are paying double the price than what is listed for some items.

   061211 · 5 Sep 2026

4. 5/5Chic and Beautiful!

   Well done, Lulus! Beautifully styled, excellent functionality, and overall just a seamless user experience so far. Ordering was fun & easy (watch out bank account)! I love having the ability to shop at my fingertips, instantly recall past order details, and browse current available promos, filter for exactly what I’m looking for or casually browse otherwise. All in such a stunningly chic app! This is my favorite new app & has easily bumped Lulus to #1 as my go-to place to shop for affordable, quality, on trend styles <3

   CayKamp · 5 Sep 2026

5. 4/5I love lulus

   I love lulus, so having an app is fun. It’s fairly similar to the site, but you can save information regarding your account and discounts more easily, in my opinion. The reason I didn’t give it 5 stars is just because there are some small bugs they should fix. Sometimes when I’m scrolling and want to preview a color, those little buttons don’t work correctly. Also, sometimes on the product page other color options don’t always show as an option. It’s just some small stuff I’m sure they will refine over time!

   SelbyAve · 5 Sep 2026

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