JBL Headphones

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 31 Aug 2026

4.7 130265 ratings · App Store

1. 5/5Very impressed

   I’ve been researching headphones and reading reviews for headphones for a good month or so and I walked through Kohl’s and found these JBL Tune 230nc and saw the price and walked away. As I stood in line waiting for my food I started looking at reviews for these headphones. I think there was 2 or 3 negative reviews but for the most part they were good. So I thought I’ll get them and if I don’t like them I’ll just return them. Once I got back and set them up and installed the update I haven’t been able to take them out. They’re literally stuck in my ear!!! The sound is amazing, the bass is great and the gestures are easy to use and you don’t have to push them into your head to get them to respond like on my previous headphones. They’re comfortable and feel tight and I don’t feel like they’re gonna fall out of my ear!!! What imma saying is these are the best headphones I’ve had and way worth the price I paid!!! Thank you for making a good product I can talk about. I’ve actually told everyone that I hang with to put them in and listen. Imma very pleased with my purchase!!! Frank

   Frank Rizzo 986 · 30 Aug 2026

2. 1/5Killed my $300 Headphones

   Some months ago I bought the JBL Tour One’s. Phenomenal headphones. Beautiful sound quality with great noise cancellation. I thought it was even cooler that it had an app where I could change sound settings on the headphones too. Then one day just before heading to the gym, I turned the headphones and just fine while also getting on THIS app to change some of the settings again. For the first time it said my headphones needed an update. “An update? For my headphones?” I thought to myself.. I decided to continue with it thinking it might just be a simple fix for something. Worst decision I could have possible made. The update finished and I tried to listen to music, nothing. No sound whatsoever. I turned them off and back on. Still the same thing. That sound JBL products make with the base and the guitar, just stopped completely. The headphones turn on but nothing happens. I’m genuinely disappointed and sad that I even have to write this because I’ve used many JBL products before and have always been more than satisfied. This however is a big stain on their name. I tried to get in contact with anyone from JBL but got little to no response back. So I tossed the headphones aside in their case where they’ve been collecting dust. I don’t know if they’ll even respond to this review, but if you’re thinking of using this app to pair your headphones with- DO NOT DO IT. I REPEAT DON’T. It will mess up your gear and leave you with your money in the trash.

   It$DaX · 30 Aug 2026

3. 2/5Nice sound bad charging

   The sounds quality is good. The noise canceling is mostly due to the rubber tips forming a seal in your ear canal. The added electronic noise canceling is relatively minor. If you use these on a plane or bus, they perform well. If you are in a windy environment they are not better than any other headset. There is a lot of turbulence that is not at all canceled out. I did use them on a plane before and they were great in that setting. I am a jogger and perhaps the constant grime of sweat coats or corrodes the little charging plates on the air buds. They are almost impossible to charge. I’ve cleaned the inside of the case as well as the air buds with alcohol (recommended on JBL troubleshooting page) and that does help. These charging issues started less than one year after having this product. I’m now going on the second year and only one of the can be charged, but only sometimes. I’ve also noticed that when the phone app says it is 80% charged, that only amounts to about 15 minutes of battery life. I’ve been too lazy but will finally buy a different product soon to replace these. Overall as a jogger I’m disappointed in this product.

   Stew-2 · 30 Aug 2026

4. 1/5Nothing but trouble

   Literally, the touch activation is incessantly triggered by nothing for most of their use. Every two seconds another announcement for an activation I never pressed. I can't even enjoy what I'm listening to because of these constant interruptions. Impossible to turn off the touch activation feature completely through the app. One ear is much louder than the other, as well. And the settings on the app are regularly lost, as is the Bluetooth connection to the app. I'm using an iphone17 and fully updated app, and these headphones were only a week old when they started going awry. I have no idea what caused it, no damage was seemingly done. I had purchased insurance for it but cannot find my receipts and am honestly not very good at dealing with these kinds of problems-instead I'm just learning to keep using them hoping for the 25% chance they won't get activated by nothing every two seconds, and when it does happen I try to wait it out for the minute or so where it will cease. Suffice to say this is torture and I'm extremely displeased but have accepted this as my fate until I find new headphones. I would be wary to trust this brand again tho. I'm hoping it's just a lemon and your products are generally great, but mine could honestly not be much worse.

   Desireedelania · 30 Aug 2026

5. 1/5DEAFENING, UNFIXABLE!

   title. i thought, surely, the POWER ON/NOISE CANCELLING message that just fried my eardrums (still ringing as i write this, the voice can be heard from across a room) would have volume control for that voice in the app. NOPE. all you can do is turn off the voice and it replaces it with EQUALLY LOUD BEEPS. worse than not testing the product, the product developers clearly have zero women on the team or in their lives because long hair sets off the gesture controls worse than any other headphones I’ve tried by a MILE. i made the mistake of bending down while wearing mine. whilst i was standing still, it proceeded to rapidly cycle between muting itself, pausing and restarting my audio, and switching between noise cancelling/not while LOUDLY BEEPING every time it changed something. can’t turn that off in the app, which also told me my brand new out of the box headphones required a 15 minute long “software update” so i took them off my head for it to do that while i wrote this review. THANK GOD I DID, because the software update ending initiated another BLASTING BEEP that was LOUD from across the room. i don’t think i’ve encountered a worse app/product duo in recent memory and i opened/downloaded them less than an hour ago.

   alice.whaaa · 30 Aug 2026

4.6 767546 ratings · Google Play

1. 2/5

   thank

   Ravi Kumar · 1 Aug 2026

2. 1/5

   junky junk. headphones are junk. app is junk. 100% wouldn't recommend

   Dustin Bearden · 1 Aug 2026

3. 2/5

   they are not loud at all. my soundcor are better.

   29576 S.C. · 1 Aug 2026

4. 1/5

   I constantly have to re set-up.

   Nova Rain · 1 Aug 2026

5. 2/5

   No widget. Seems clunky. Not sure what is what.

   Eaton Blumenstein · 1 Aug 2026

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• 5.36.8 · 24 Apr 2026