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Île-de-France Mobilités

Plan and organize your trips in Île-de-France using public transport

by Ile de France Mobilites

iPhone · iPad · Android

Active Last checked 28 Aug 2026

Quick verdict

What it is
The Île-de-France Mobilités app helps users plan and organize their trips in Île-de-France using public transport, including purchasing tickets, viewing maps, and receiving real-time traffic updates.
Best for
  • someone who uses public transport in Île-de-France
  • commuters
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Apple Wallet Yes Free App Store Store published
Free app Yes Free Store published

Screens

Google Play

9 store screenshots

Île-de-France Mobilités android screenshot 1
Île-de-France Mobilités android screenshot 2
Île-de-France Mobilités android screenshot 3
Île-de-France Mobilités android screenshot 4

Pricing & paywalls

Shown for US

  • Free

Shown for US

  • Free to download

Ratings & reviews

Shown for US

4.7 4147 ratings · App Store

  1. 5/5Divine gift from God

    10 years ago I decided to go to Paris from Antarctica on foot. I was dying from Alzheimers and lived in an igloo. When I made it after 2 years of walking and I got kidnapped by the French mafia. They held me for years feeding me once every 2 months. Suddenly one day the police found me and shot me because they thought I was a criminal. Then the hospital the nurse hit me with an IV bag for 5 hours straight. Then I saw someone’s phone on the floor. Suddenly I burst through the roof and went to the heavens. I saw gods from all mythologies and they all bowed down to me because I owned the app. Now I rule the universe because of the app.

    Ruler of everyone · 31 Jul 2026

  2. 2/5Terrible App

    All I wanted was a 1 day pass in Paris. I tried to make an account with IDF, but it blocked me, saying my ip address was suspicious. I wasn’t using a VPN or anything, so not sure why. Next, I bought the pass without making an account, only putting my email address. It seemed to work, and it even charged me 12,30 euro. Then when I tried to load the Navigo pass into my Apple Wallet, the app crashed without adding the pass to my Apple Wallet! When I reopened the app, there was no way to recover the pass, even though I had been charged already. Also, even though I put my email address when purchasing, I didn’t receive any emails about my pass either. Finally, when I tried to request a refund within the app, it required me to login to an IDF account?! If you read the earlier half of this review, you will see that this whole disaster began because IDF wouldn’t let me make an account. Eventually, IDF did notice the Apple Waller failure, so I did get refunded, which is why my review is 2 stars not 1. Still these software issues are insane. I will use Bonjour RATP now.

    Karakorum91 · 31 Jul 2026

  3. 1/5Cannot create Account

    Terrible experience. I cannot create account on the App and cannot submit support request since I do not have an account. How is it possible to contact Development team or Support Team in this case? I am located in USA. I submitted my inquiry to development Team via Apple App Store and week later [right before travel time] received below reply ‘Hello, to create an account, you must be on French territory and have a French phone number for security reasons. However, you can buy certain transport tickets without creating an account with the app. Thank you for your understanding and have a nice day, Maja from the Île-de-France Mobilités team."’. This is very frustrating as this explanation should exist as an Error message when someone trying to create an account. We already left Paris and used physical Navigo cards for travel needs instead of digital cards and this application. Time waisted to research this question was ~ 4 hours was completely waisted. Dev Team should think about User experience and implement such Error message / Warning in the Application. Very unfriendly.

    Mercedes driver, Brooklyn, NY · 31 Jul 2026

  4. 1/5If you are traveling to France, DO NOT GET THIS APP

    I travelled for a few days to Paris and I downloaded the app to use as I was told it was the easiest thing to use. I bought a day pass for €12 and when I went to use it, it wouldn’t let me through. I went to the help counter and the guy said that it should be working and for some reason it’s not. I had to spend an extra €2 to get the physical card to use and had to buy another day pass so I lost €12 euros for nothing. I also have tried to call and it either hangs up on me or doesn’t let me talk to a real person. I’ve tried their chat bot which just tells me to call and I can’t write to them because it just tells me to contact them through the app. You also need to have an account with them to chat with anyone which you can’t get unless you have a EU or UK phone number which I don’t have. This app was a total waste of time and money.

    MadeleineD109 · 31 Jul 2026

  5. 4/5Makes getting around in Paris so easy!

    I’m a semi-experienced traveler in Paris having gone to school here for a summer, and I wish this app would have been around then. Having the Navigo Easy Travel Card and this app gives the rider the ability to move flawlessly through the city. My only hiccup came when I went to purchase a faire to CDG from Saint Germaine and wouldn’t let me load it on the card: I was sent to a station for that paper ticket. The Easy Travel Card has some limitations (I wanted the RER not the bus). Although, hopefully when the Olympic Games happen next month, visitors will get more choices. Other than that, this app is a dream.

    Lady_J! · 31 Jul 2026

Shown for US

4.7 114656 ratings · Google Play

  1. 5/5

    great

    Dj Side · 29 Jul 2026

  2. 1/5

    Garbage log in proces

    Zixuan Huang · 29 Jul 2026

  3. 1/5

    Even when the NFC works and I get the access to the metro, the app doesn't show me the current ticket. I can only see the tickets after one day and I don't know if this will be enough in case of a control.

    Francesco Nalin · 29 Jul 2026

  4. 5/5

    absolutely perfect couldn't have asked for a better service considering its totally broken in the uk. thanks tons

    Noah Crewe · 29 Jul 2026

  5. 5/5

    great application, save time and money tjanks to feveloppets

    Abderrahim Lamara · 29 Jul 2026

Privacy & accessibility

Privacy

  • Data Linked to You — Analytics — Contact Info — Name Developer declared
  • Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
  • Data Linked to You — App Functionality — Contact Info — Name Developer declared
  • Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — User Content Developer declared
  • Data Not Linked to You — Analytics — Identifiers — Device ID Developer declared
  • Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
  • Data Not Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
  • Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
  • Data Not Linked to You — App Functionality — User Content — Customer Support Developer declared
  • Data Not Linked to You — Other Purposes — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — Other Purposes — Diagnostics — Other Diagnostic Data Developer declared
  • Data Not Linked to You — Other Purposes — Diagnostics — Performance Data Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Not Linked to You — Identifiers Developer declared
  • Data Not Linked to You — Location Developer declared
  • Data Not Linked to You — Usage Data Developer declared
  • Data Not Linked to You — User Content Developer declared

Accessibility

No accessibility labels collected yet.

Privacy

  • Data collected — Analytics — App info and performance — Crash logs Developer declared
  • Data collected — App functionality — Personal info — User IDs Developer declared
  • Data collected — App functionality, Analytics — Device or other IDs Developer declared
  • Data collected — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Email address Developer declared
  • Data collected — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Name Developer declared
  • Data collected — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Other info Developer declared
  • Data shared — Analytics, Advertising or marketing — App activity — In-app search history Developer declared
  • Data shared — Analytics, Advertising or marketing — App activity — Other actions Developer declared
  • Data shared — Analytics, Advertising or marketing — App activity — Other user-generated content Developer declared
  • Data shared — Analytics, Developer communications — App info and performance — Other app performance data Developer declared
  • Data shared — Analytics, Developer communications, Advertising or marketing — App activity — App interactions Developer declared
  • Data shared — App functionality, Analytics — App info and performance — Diagnostics Developer declared
  • Data shared — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Email address Developer declared
  • Data shared — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Name Developer declared
  • Data shared — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Other info Developer declared
  • Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
  • Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 8.3.3

    NEW We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable. Thank you for using the Île-de-France Mobilités application!

  • 8.5.0

    NEW! The Île-de-France Mobilités app keeps evolving! You can now: - Discover the new route search and view upcoming departures as soon as you choose your journey - Plan routes in advance and check scheduled departure times ahead of time - Find bike lanes along your cycling route - Access all your digital transport cards directly from the homepage - Manage your consent to receive institutional and commercial communications from Île-de-France Mobilités - Get guided walking directions within the app – Join the Île-de-France Mobilités Labtester community to test this feature in advance Thank you for using the Île-de-France Mobilités app! Digital tickets available in the app: - Metro-Train-RER tickets - Bus-Tram tickets - Paris Region - Airports ticket - Navigo day, week, or month passes - RoissyBus tickets - Navigo Jeunes Weekend - Paris-Visite passes

  • 8.5.1

    NEW! The Île-de-France Mobilités app keeps evolving! You can now: - Discover the new route search and view upcoming departures as soon as you choose your journey - Plan routes in advance and check scheduled departure times ahead of time - Find bike lanes along your cycling route - Access all your digital transport cards directly from the homepage - Manage your consent to receive institutional and commercial communications from Île-de-France Mobilités - Get guided walking directions within the app – Join the Île-de-France Mobilités Labtester community to test this feature in advance Thank you for using the Île-de-France Mobilités app! Digital tickets available in the app: - Metro-Train-RER tickets - Bus-Tram tickets - Paris Region - Airports ticket - Navigo day, week, or month passes - RoissyBus tickets - Navigo Jeunes Weekend - Paris-Visite passes

  • 8.5.2

    NEW! The Île-de-France Mobilités app keeps evolving! You can now: - Discover the new route search and view upcoming departures as soon as you choose your journey - Plan routes in advance and check scheduled departure times ahead of time - Find bike lanes along your cycling route - Access all your digital transport cards directly from the homepage - Manage your consent to receive institutional and commercial communications from Île-de-France Mobilités - Get guided walking directions within the app – Join the Île-de-France Mobilités Labtester community to test this feature in advance Thank you for using the Île-de-France Mobilités app! Digital tickets available in the app: - Metro-Train-RER tickets - Bus-Tram tickets - Paris Region - Airports ticket - Navigo day, week, or month passes - RoissyBus tickets - Navigo Jeunes Weekend - Paris-Visite passes

  • 8.5.3

    In this version, walking guidance for footpaths has been revamped. We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable. Thank you for using the Île-de-France Mobilités application!

  • 8.6.0

    NEW! The Île-de-France Mobilités app continues to evolve! You can now : - Discover new routes thanks to IDFM Carpooling Lines - Identify more easily the tickets you need to get to the airports - Personalize your widgets on the home page - Access pedestrian guidance on your outdoor walking stages from the roadmap - See the track number for every next RER or train passage Thank you for using the Île-de-France Mobilités app !

  • 8.6.1

    NEW! The Île-de-France Mobilités app continues to evolve! You can now : Discover new routes thanks to IDFM Carpooling Lines Identify more easily the tickets you need to get to the airports Personalize your widgets on the home page Access pedestrian guidance on your outdoor walking stages from the roadmap See the track number for every next RER or train passage Thank you for using the Île-de-France Mobilités app !

  • 9.0.0

    NEW Navigo Liberté+ is now available on your iPhone or Apple Watch! We regularly update the Île-de-France Mobilités app with technical improvements, bug fixes, and new features to make it even more reliable and efficient. Thank you for using the Île-de-France Mobilités app!

  • 9.0.1

    NEW Navigo Liberté+ is now available on your iPhone or Apple Watch! We regularly update the Île-de-France Mobilités app with technical improvements, bug fixes, and new features to make it even more reliable and efficient. Thank you for using the Île-de-France Mobilités app!

  • 9.2.0

    NEW ! The Île-de-France Mobilités app continues to evolve! You can now: - View air-conditioned lines for your journeys - Check accessibility equipment available along your route - Find nearby Bike Parkings at your destination when planning a bike trip - Easily show your travel pass details during a ticket inspection - Enjoy clearer fare displays when planning your route - Take advantage of improvements to Navigo Liberté+ - Try out our new natural language itinerary search, now in beta via the “Le Lab” button Thank you for using the Île-de-France Mobilités app!

  • 9.3.0

    NEW! We’ve made changes to Navigo Liberté +: - A new filter to sort your travel history - Removal of the validation declaration - Various fixes and enhancements Thank you for using the Île-de-France Mobilités app!

  • 9.3.1

    NEW We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable. Thank you for using the Île-de-France Mobilités application!

  • 9.4.0

    NEW! The Île-de-France Mobilités app keeps evolving! You can now: - Easily check the status of elevators on accessible routes, - View available services in Bike Parking areas directly on the map, - Access the Bike Parking service from the Purchase section and your personal space, - Report or search for lost items from your personal account, - Easily check the compatibility of your transport tickets, - Access all useful links with a single click. Thank you for using the Île-de-France Mobilités app!

  • 9.4.1

    NEW! The Île-de-France Mobilités app keeps evolving! You can now: - Easily check the status of elevators on accessible routes, - View available services in Bike Parking areas directly on the map, - Access the Bike Parking service from the Purchase section and your personal space, - Report or search for lost items from your personal account, - Easily check the compatibility of your transport tickets, - Access all useful links with a single click. Thank you for using the Île-de-France Mobilités app!

  • 9.4.2

    NEW! The Île-de-France Mobilités app keeps evolving! You can now: - Easily check the status of elevators on accessible routes, - View available services in Bike Parking areas directly on the map, - Access the Bike Parking service from the Purchase section and your personal space, - Report or search for lost items from your personal account, - Easily check the compatibility of your transport tickets, - Access all useful links with a single click. Thank you for using the Île-de-France Mobilités app!

  • 9.4.3

    Île-de-France Mobilités app keeps evolving. A new mode of transport is coming soon: C1, the first urban Cable car in Île-de-France, connecting Créteil – Pointe du Lac to Villeneuve-Saint-Georges. We've taken this opportunity to introduce several technical improvements: smoother performance, simplified navigation, and enhanced reliability. Thank you for using the Île-de-France Mobilités app!

  • 9.5.0

    NEW! The Île-de-France Mobilités app keeps getting better! You can now: - Easily spot Maisons du Vélo directly on the map. - Access Île-de-France Mobilités carpooling from your routes. - Enjoy improved accuracy in your walking guidance. - Find Véligo and Carpooling services in the “Purchase” and “My Account” sections. - Add a virtual Navigo card more easily thanks to a new explanatory screen. - Easily identify the characteristics of your trip using the tags in your itinerary research Thank you for using the Île-de-France Mobilités app!

  • 9.5.1

    NEW! The Île-de-France Mobilités app keeps getting better! You can now: - Easily spot Maisons du Vélo directly on the map. - Access Île-de-France Mobilités carpooling from your routes. - Enjoy improved accuracy in your walking guidance. - Find Véligo and Carpooling services in the “Purchase” and “My Account” sections. - Add a virtual Navigo card more easily thanks to a new explanatory screen. - Easily identify the characteristics of your trip using the tags in your itinerary research Thank you for using the Île-de-France Mobilités app!

  • 9.5.2

    NEW! The Île-de-France Mobilités app keeps getting better! You can now: - Easily spot Maisons du Vélo directly on the map. - Access Île-de-France Mobilités carpooling from your routes. - Enjoy improved accuracy in your walking guidance. - Find Véligo and Carpooling services in the “Purchase” and “My Account” sections. - Add a virtual Navigo card more easily thanks to a new explanatory screen. - Easily identify the characteristics of your trip using the tags in your itinerary research Thank you for using the Île-de-France Mobilités app!

  • 9.5.3

    NEW! The Île-de-France Mobilités app keeps getting better! You can now: - Easily spot Maisons du Vélo directly on the map. - Access Île-de-France Mobilités carpooling from your routes. - Enjoy improved accuracy in your walking guidance. - Find Véligo and Carpooling services in the “Purchase” and “My Account” sections. - Add a virtual Navigo card more easily thanks to a new explanatory screen. - Easily identify the characteristics of your trip using the tags in your itinerary research Thank you for using the Île-de-France Mobilités app!

  • 9.6.0

    NEW! The Île-de-France Mobilités app keeps getting better! You can now: - Explore the redesigned journey search - Get real-time infos for RER and train delays - Track your bike rides with our new Géovélo integration - Benefit of a better experience with Improved accessibility - Easily create your card with a simplified process Thank you for using the Île-de-France Mobilités app!

  • 9.7.0

    NEW! The Île-de-France Mobilités app keeps getting better! You can now: - Check out the app’s new design - Track upcoming departures using widgets - Filter your route search results - Get better support from the Help Center - Enjoy a simpler and clearer purchase journey Thank you for using the Île-de-France Mobilités app!

  • 9.8.0

    NEW! The Île-de-France Mobilités app keeps evolving! You can now: - Redesigned timetable search - Easier access to station & stop info - PDF itinerary sharing - Reorder your favorites - Simplified purchase journey - IDFM carpooling in "Mon espace" Thank you for using the app!

  • 9.8.1

    NEW! The Île-de-France Mobilités app keeps evolving! You can now: - Redesigned timetable search - Easier access to station & stop info - PDF itinerary sharing - Reorder your favorites - Simplified purchase journey - IDFM carpooling in "Mon espace" Thank you for using the app!

  • 9.8.2 · 8 Jul 2026

    NEW We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable. Thank you for using the Île-de-France Mobilités application!

  • 9.8.3 · 27 Jul 2026

    NEW We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable. Thank you for using the Île-de-France Mobilités application!

Alternatives

Availability by market

Data quality & evidence

Page completeness
Independent summary published
Last verified
28 Aug 2026
Sources
App Store, Google Play

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