Google Ads

• Free

Last verified 31 Jul 2026

4.4 4933 ratings · App Store

1. 1/5Horrible!

   Google ads customer service and app is horrible! Previously I had used google ads for years with no issues. After they updated it immediately went down hill. It keeps asking you to verify your account after they've sent you an email saying that you've been approved. The mean girls who answer the phone will hang up on you or forward your call to a dead end and you will never be able to communicate with anyone. They will tell you that only a few people work in the google ads expert team and they're not available to answer the phone. So you're telling me that google is a billion dollar company and billions of business use google ads but they only have 3 expert's available to answer your phone call? Next you try to set up chat and you will get the error message and again no one is able to answer your chat. Don't even think about emailing, that's not going to work. Finally someone on chat picks up to only tell you what you already know that your account isn't working and THEY have to email someone who can help you?!? I would like to know how many billions of dollars that google ads is receiving from businesses yearly and I'd like to know why the customer service for my TV is better than this company!!! The only reason why I use google is because believe it or not, yelp is worse! I'm so sick of these predatory companies knowing we desperately need their services and them laughing at as when they hang up on us! After MONTHS of frustration !!

   jdubhaiku · 31 Jul 2026

2. 1/5Garbage ads

   Google ads is GARBAGE I placed an ad that was highly targeted to USA only presence traffic, go to bed at 1 o’clock in the morning woke up seven hours later with 300 clicks on my ad and almost 4000 impressions and five sign ups for my website all four names and all get rejected on the applications because they are international applicants then I paused my campaign, because obviously I was getting spam clicks even though my optimization score was 100 and my audience was highly targeted so after I paused my campaign, I got a message at the top of my screen, saying my campaign ads are no longer showing low and behold it’s been almost 3 hours since I canceled my campaign and ironically, I’m still getting clicks even though no campaign is showing and then they charged $50 to my card for their spam clicks, and my cost is still going up even though my campaign is canceled Google is a scam no other way to explain why I’m still getting fake clicks. On a campaign that is no longer running for over three hours now and in those three hours I’ve gotten another 20+ clicks. That I’m having to pay for that or not legit just like the other 300 I got overnight that was supposed to be USA targeted traffic. Do not waste your time or money with them and I am putting this review on every platform. Then I wrote them an email hours ago about what’s going on and big surprise no response.

   RobertCal83 · 31 Jul 2026

3. 1/5Scammy bad customer service

   Customer service practically yelled at me to have my customer Id number and the hung up on me. 3 people later after consistently telling them that I did not authorize more than 1 dollar a day and they had no permission to take more transferred me to a phone line where you put your customer number and get hung up on. I had to call my bank and cancel my card. 1 week later I see they set me up on some type of tab where they don’t charge you till the end of the month. So even though I canceled my card they were still trying to rack up a bill for me. The next day appeared an option to “pay now” when there was not an option for that prior. I selected to pay with the card I already canceled and guess what they finally got the idea that I’m not paying them. I tried to pay with a prepaid before hand incase if something like this did happen that no more than what I agreed to would be charged but they want a straight up legit bank card so they can mess you over. After realizing my card declined they kindly stopped the program I asked to be opted out of x 10 times. They also decided they might like the prepaid I put on file but they want to charge me more than my bill because I guess there is minimum amount they get to charge you even if you don’t agree to that amount. I’m disputing this with my bank and never using the services again. Customer service is not a service just back talking, hanging up, indoctrinated machine people that have no human side to them. Cold people with attitude that barely talk English and raise their voice at you. They probably don’t know what I am saying because I was hung up on many times and was unsuccessful at any type of cancellation.

   Autumnmoonfire · 31 Jul 2026

4. 1/5Customers lives matter

   I was looking for a place to advertise my only fans so I used a Google search engine a promotion for Google $50 to advertise came upI set up the ad and I paid the $50 the next day I got a text message saying that they cannot use my email because it was a cloud it wasn’t the Google account then I set up a Google I actually switch the email to my Google account and when I did that there was no promotion and it keeps telling me like every little bit that I’ve got all this promotion and I have not received one call and my advertisement that used to show up on Google now doesn’t show at all anymore like this is really ridiculous. I’ve been calling Google customer service contacting their support trying to explain to anyone and everyone what’s going on no one won’t even respond they don’t even know what to tell you to do no one has gave giving me any directions the only thing they tell me to do is to contact support and I’m like I am contacting support this is how I got to you and everyone has just hung up the phone when I asked him what should I do no one has given me an answer I don’t know what’s going on with Google but maybe you’ve gotten too big when you feel like you don’t have to tend to your customers or maybe the ones that are Small but remember the small people who used your service are the ones who help grow you to the multi billion dollar service you are today you should still help and I just steal money that we don’t have work hard for my money .I would like to be able to settle this without my advertising not being compromise I would just like Cali tell me how to disconnect it or whatever I need to do this is like really too much

   fetti mula · 31 Jul 2026

5. 1/5You are paying to be doxxed

   If you only want your brand name publicized and not your legal name then don’t ever pay for a google ad. Even with your brand name they require official legal documents from a government agency. Total BS! They know good and well channel names can be brands and most of the time won’t have that official documentation especially being smaller or newer creators. Basically unless you have some official legal documents that overbearing big brother has on file then you will have to use your legal name which is an invasion or privacy and inviting people to doxx you and YOU actually pay for it! Smdh! Good thing I cancelled my google ads accounts and removed my payment method before my ad went live. Never again. Just promote your content yourself! Get a decal for your car with your socials on it, knock on doors, create fliers. Anything but giving this giant of a company anymore money. Whoever created this “transparency” policy needs to be put in the trash. ZERO STARS!

   Dont downlod cashapp · 31 Jul 2026

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