Finish Line – Shop Exclusive

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.8 279468 ratings · App Store

1. 5/5Opinion!!

   I enjoy shopping with Finishline even though I’ve had some pretty unpleasant moments with merchandise not being received, and they even refused to do anything about one of my misplaced orders. The order was even taken out of my order history and I had the slightest idea on how something like that could’ve happened when I used my winner circle rewards and everything to make said purchase, yet they had no record of my purchase at all. I also make sure to use my winners circle account each and every time I make a purchase, so I cannot understand how my order couldn’t be found. I also don’t like how the WCR expire, I don’t think they should expire and should be available for use whenever we are able to utilize them. I’ve lost so many rewards because I’ve either forgot, I’m in the hospital 90% of the time and can’t remember that I have them to use and by certain dates at that. Customer Service representatives are not very pleasant to speak with neither, they were so rude and so unhelpful at times. I have given this company majority of my business when I’ve had to shop for shoes and whatnot, so I don’t see what’s so wrong with them giving myself along with other valued Customers, the right to have their WCR for as long as they need to until they can use them.

   Catrice2004 · 30 Aug 2026

2. 5/5Looooove F.L. !!!

   FinishLine is the absolute best, I’ve sifted through almost all other sneaker companies over the years and have always regretted not spending that $ at F.L. where in hindsight, I realized I would’ve gotten a much better deal. I now exclusively only use FinishLine these days. You’ll not find a sneaker co. that provides more value than F.L. and their variety is always interesting, unique and vast. Not only that, I had a single shipping issue (first ever issue in decades using this company, by the way) and they fixed it in a matter of minutes, no hold-times, the customer service person who answered was a really sweet, helpful girl, no nonsense, no invasive questions, no time-wasting, just fixing the minor error and moving on with my day! F.L. is a joy to purchase from and this will likely be the only sneaker place I order from now on tbh. A+++ 👍🏻👍🏻👍🏻

   Darrin87 · 30 Aug 2026

3. 2/5Bad app

   I normally do not review apps but this has been angering me for quite some time. The app always crashes and stays on the we are busy screen forever. I could of just logged in from the internet and got thru had I known the app was not working. After 20 minutes stuck in the page I thought something was wrong and got right to the website within 10 seconds. Second there are sizes available on the app that are not available online. When I try and add a size thru the app it says bag error. Online it doesn’t even allow you to try bc that size is obviously sold out. I have bought many shoes thru finish line but the app has become more difficult and made me lose out on many pairs. I will either try to use the website which is not much better or use the footlocker or Nike app because I never have an issue with those apps. I try to be loyal to a store but if I can’t buy what I want what is the sense. Also constant issues trying to use my loyalty points when purchasing a rare show which at times has then removed it from my bag bc it took too long. Every weekend a new shoe comes out and the same issues arise. It is 2019. We should be able to figure this out bc Nike and footlocker don’t have the same issues over and over again. Hopefully things will change.

   John Modz 3 · 30 Aug 2026

4. 1/5Truth of finishline app

   The app seems to always give me trouble. On a special or hype release it is almost impossible to use the app. I get waiting in line. But when there is a raffle going on, I can’t get into the app due to “connection issues” For example, the University Blue Air Jordan 4s, I entered the raffle and once results were available and I see people posting their confirmations the app for me and my family was down for 6 hours. Once I finally got in all reservations/tickets were claimed. There is a window you can check your reservation. During that window the app will usually crash and prevent you from logging in and successfully getting an L upright. Even if you do get lucky you better hope you don’t have to go to a bad side of town to get your shoes because we have seen the videos in finishlines of people brawling over a shoe. So the system is definitely flawed. NEEDS SOME MAJOR attention to their raffle system and point system. I’m not sure how you can fix an issue like this maybe some exclusive access events I’m not sure but it’s awful when there’s a release and you miss the 1 chance you may hit on a shoe all year and you can’t confirm your reservation because the app has connection issues or errors. They need Bot protection for sure on websites and the app and all this goes for JD TOO they should have separate raffles. I enter a raffle for the 4s through jD sports and it enters for me on finishline as well but you can’t check either app anyway because they both just crash. There’s no waitlist to check your reservation it’s just connection issue. Which is more frustrating that waiting 6 hours to verify your L again and again and again. Yet nothing is done about bots and employees not raffling all pairs.

   Hotwhiskey_ · 30 Aug 2026

5. 1/5DO NOT WASTE YOUR TIME WITH THIS COMPANY

   I wish I could give it 0 stars or negative. Been on the app since 6:57am and it says they just dropped new sneakers and I was in line. 20 mins later on that screen i see a post saying the sneakers I wanted were sold out. I look on there twitter page and literally every comment is the same. Not one person was able to actually get on the website yet there sold out. Not to mention I wasted my time signing up for there reward program because the sneakers I actually were able to purchase were never added to my purchases, yet I have a email with my name and order number. Terrible company ur better off reaping your gonna get bent over and just waking up whenever because they seem to only sell to companies like goat or stockx, so if u want sneakers nobody wants this is the perfect app for u, otherwise your better off not caring about the release date and time and just paying an extra $100+ thru these 3rd party sites and getting them without the frustration. Save yourself DO NOT DOWNLOAD THIS APP. This company does not care about you or your business, we’re peasants Not worthy enough of being able to use there services

   mizzzzzzllleee · 30 Aug 2026

4.4 24118 ratings · Google Play

1. 1/5

   wont allow me to update payment info old card expired. says it cant update unknown error app up to date and wverything

   Rickee Taylor · 31 Jul 2026

2. 5/5

   Finish Line is a great app. This app works well. I use this app all the time.

   David Rogers · 31 Jul 2026

3. 1/5

   worst app ever !

   Viry Garcia · 31 Jul 2026

4. 5/5

   refund out 8 uh

   Kelly Ziegler · 31 Jul 2026

5. 5/5

   ordered a pair of shoes and they arrived exactly when they were supposed to, undamaged and correct size.. I'll definitely order again!

   Maxey Dickerson · 31 Jul 2026

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• Data collected — Advertising or marketing, Account management — Financial info — Purchase history Developer declared
• Data shared — App functionality, Analytics, Personalization — Location — Approximate location Developer declared
• Data shared — App functionality, Analytics, Personalization — Location — Precise location Developer declared
• Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
• Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

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• 5.10.0 · 23 Jul 2026
• 5.11.0 · 25 Aug 2026