SNIPES: Sneakers & Streetwear

• Free

Last verified 30 Aug 2026

4.8 9985 ratings · App Store

1. 5/5Easy to use

   Snipes has great options and I always seem to find my size when other sites/companies aren’t available. The App is easy to use and all items are easy to view. Quick tip- Sign up for push notifications so you never miss a sale or launch!

   Brand new Newby · 30 Aug 2026

2. 2/5Shipment packaging was terrible.

   Ordered my first pair of New Balance’s from Snipes USA because they had a style I liked. Was really happy to see they would arrive a day early. Little did I know they were packaged by someone with tape as fingers. There had to be 8 rolls of clear tape on this box. The box in question was also big enough to fit 4 pair of shoes in their respective shoe boxes inside of it. When I got the box it looked as though it had been thrown off of a building(shipping woes I guess), and the shoe box inside looked like it was in a mosh pit. The shoe box itself was damaged, the shoes where not inside the box anymore due to the massive size of the shipping crate, I mean box. All of the contents of the box were everywhere, there was about a paper towel roll of extra shoe paper in the box still folded and not around the shoes. The saving grace of it all is, it doesn’t seem like the shoes themselves are too damaged. All of this is odd to me because this isn’t the first time I’ve chosen Snipes USA to pickup a pair of shoes from. I’ve never had any issues like this, but this one time, I got the disgruntled employee packaging plus, and I definitely didn’t order it.

   KingGuttaBoi · 30 Aug 2026

3. 3/5LUV it, but sometimes Ehh!

   I started recently using the Snipes App in October of 2022, but have been a customer at Snipes since they opened. I didn’t know they had such Amazing Deals almost Everyday, but once I did I was hooked! It’s almost March 2023 and I’ve no joke ordered from the Snipes app at least 10 times maybe a dozen. I’m a bargain shopper and I’m a sneaker Freak so I cannot go a day without looking on the snipes app. My only suggestion is for Snipes to know how much Inventory they have because I’ve been let down time and time again because I bought something but they no longer have in stock. Now my complaint I have is that snipes will notify you sometimes weeks later about them not having whatever item in stock but then they deduct it from what you bought and often end up charging you more money for shipping! Because that item wasn’t in stock and now the order is less than 100$ which means I pay 💲$9.95 for shipping and I think that’s totally wrong, and Extremely Frustrating! It’s already disappointing to find out that the item you bought a couple of weeks ago was cancelled due to not enough inventory, but then to charge more money for shipping all because use didn’t do the inventory correctly and I’m Paying for it??! I Don’t Think so, and it’s about time Snipes Comes Correct, and does the Right Thing! Last but not least I think Snipes should have a longer time frame to return whatever you purchased from the app to take back in store or be able to exchange for at least 60days. Since the mail takes so long to get the orders we bought which is a couple of weeks if not more, then we should be able to return/ exchange them within 60days. Now if the mail gets it’s act together and isn’t taken forever then 30days is fine but until then can you please change your regulations to a 60 day window please ??! Besides that I Sincerely LOVE Snipes and Thank the Entire Snipes Team for their dedication and Commitment because use Rock!!

   Jaxx0212 · 30 Aug 2026

4. 3/5Terrible customer service

   Their phone number nobody ever answers or nobody ever gets back to you on and also their emails nobody ever responds to or helps you. For instance, I placed an order where I got the wrong size tracksuit I had a 2X in the hoodie and the one X in the pants I needed them to fix it to a 2X in the pants but they did not so I ended up having to re-order another pair of pants and now I’m going to have to return them. Oh yeah, I also bought other stuff which I didn’t need to buy. Also, I could have the free shipping because it cost under $100. Fix your customer service it’s terrible. Also answer emails in a timely manner.

   beenerbenzorbently · 30 Aug 2026

5. 1/5The Worst

   First off the app reserve can’t verify my identity for some reason. Secondly customer service is a complete joke and waste of time. If you have any issue you have to email someone and wait 24 hours for every response. I never received my sneakers and they said they refunded me and I saw nothing in my account. Supposedly they refunded you to the snipes wallet first then you have to send to your card that you used. It makes absolutely no sense. If I was able to talk to someone on the phone this issue may have been solved by now. I’m still 235 dollars in the hole thanks to snipes. Absolutely horrible and disappointing customer Service

   kantgettwrite · 30 Aug 2026

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