Find Child Care: Sittercity

• Quarterly Subscription — $94.99/quarter
• Quarterly Subscription — $196.99/year ($16.41/mo)

Last verified 4 Sep 2026

4.7 60008 ratings · App Store

1. 5/5Issue with notification

   Hi, I love the app BUT I keep getting notifications that my response rate is at risk, from Not responding. Then I go in and check and I have no new messages! It is really frustrating, because it’s telling me I’m not responding and implying something is at “risk” and when you log in. There is nothing new at all, there is not one message ever that I haven’t responded too. (When I get this notification , daily) I recommend fixing this or changing your messaging, so it’s optional and doesn’t make us sitters feel Something is at risk and waste valuable time, checking something that isn’t there. Either that or you have a bug on my app. Other than that it’s a solid app & great and easy to Use. Thanks! Update! They have reached out and are going to trouble shoot the issue🙌🏻 I hope they fix it because this is a perfect app otherwise.

   Tasha2434 · 4 Sep 2026

2. 1/5Unfair Rules & reviews- Banned go no reason given

   Parents I work with describe me as responsible, detail-oriented, and creative. However, SitterCity has decided that I am banned from their site before even applying for a job, I was told and I am banned from ever signing up again. They will not tell me why, but will only rudely post their terms and agreements to me. I may have failed the background check, however, background checks have never been a problem for me before. I sadly see this app in a different light now. I’m not sure what their goal is, but it is not to support sitters and local families, because they have made me feel ostracized from the babysitting community for unknown reasons (and will not be refunded). No matter how I look at this experience, I feel that SitterCity was unfair to me. — I used this app previously, and one thing I remember that made me stop using it, was that I received a negative review from someone I hadn’t worked for. Reading through the reviews on the App Store, I see that it is a problem. There really needs to be some sort of question flowchart before someone reviews you to see if they are really in a position to give you a review. There is no way to remove these reviews, although they are clearly too easy to write (should be easier to remove if that’s the way it is). I will be reflecting on this for years to come; how did I get banned on baby sitting app? Feels like I did something horrible.

   Amy Put · 4 Sep 2026

3. 1/5Vet families better and allow sitters to review them

   The 1st job I accepted on this platform led to a 1-star review I discovered a month later. The family I babysat for had a two year old boy. Immediately, as I entered the house I noticed the strong smell of marijuana. The father was smoking marijuana in the garage, while I could see him through a glass door. There was no respect for my preferences to be around marijuana or not which is concerning because this was our first and only interaction in-person. After I left, the father sent me an even longer list of tasks that included things he did not mention beforehand. I told him I didn’t want to work for them anymore and he became outraged. He proceeded to send me screenshots of scam methods and told me he could’ve “blessed” me if I would’ve stayed long term. I called the mother and asked why did they leave the extremely negative review and she rudely talked over me and hung up the phone. The father messaged me shortly and “perceived” the phone call as inappropriate just as he “perceived” I had an attitude over text messages. This family was incompetent, unprofessional and rude. I reported them several times to Sitter city yet the review is still posted. There should be an option for sitters to post a review of their experience or at least respond to reviews that impact your profile. I will not use this app from here on out and I wouldn’t recommend it to anyone.

   Marvelous~ · 4 Sep 2026

4. 1/5Beware…STAY AWAY

   Applied for a sitting job and sent copies of driver license and selfie for required verification. I have no criminal record and can easily pass a national security clearance. I’m also 60 years old and disabled. Sittercity ran my information through their third-party verification company, Berbix. Sittercity then had the audacity to remove me from their platform without any reason except that their Trust and Safety team made the final decision. However, NO reason whatsoever was given! Please don’t give this company any of your personal information. My information is now in the hands of who knows who, and I could now easily become a victim of identity theft. Companies like this need to be put out of business permanently. I will be pursuing legal action based on my appalling experience with this unsatisfactory service that calls themselves a company. Please stay far away from this company! ADDENDUM: The developer’s response is the same canned response I received over the telephone by two different representatives. When you are rejected with something as personal as this, I expect a specific reason, NOT a vague response. Again, stay far away from this company. They are completely untrustworthy!

   ShiningSun · 4 Sep 2026

5. 1/5Don’t deal w/SitterCity

   They are a horrible company. Won’t help you in anyway when your account with no heads up, has been removed. They give three reasons why and if you don’t fit the first two they will give the excuse of it’s “terms of use”. I have dealt with some of the most rudest, lying, cunning parents ever and spam bots galore but yet my account was removed 😒 and “can’t” tell me why. Take your business (parents) and time (sitters) to URBANSITTERS, they actually try & do fix any problems and show respect to both parties. *update after developer response That’s bologna. I have used both sites and with US I have never faced such disrespectful/ rude/ lying/ nonsense from parents, the amount of spam bots or the unhelpful stuff. What US does it give you (sitters/parents) the security and safety of knowing who you’re dealing with, parents have to prove they are real (SSN, address and other information). Your company allows any schmo to post an ad. You say three but list two so like I said, if you don’t fit the first two “reasons” they use the Terms of Use AND they can’t even say what part of Terms of Use was broken because themselves don’t even know it, but I’m sure they know they aren’t making money off you. I have a clean record with proof from multiple sources including CBI and wasn’t going waste money on a site that is 88% spam bots, 7% nasty parents and 5% low payers. The “They failed an identity authentication or background check” you have SOOOO many spam bots but can’t send an email for those supposedly sitters you care about asking for proof without having to pay you. It’s a scam and I should have took other reviewers on this company from multiple different sites to heart about not using SC.

   pebbs89 · 4 Sep 2026

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