Eurail/Interrail Rail Planner

• Free

Last verified 28 Jul 2026

2.7 1518 ratings · App Store

1. 3/5This App Needs a Major Update

   This is my first ever review for an app, however, I feel it is needed. This app needs an major update. It has has bugs left and right and is just not quick enough. Recently, I have been adding journeys to my unlimited pass and it would not show up on the ticket itself. This is a major issue if the train attendant thinks you don’t have a pass. The app needs a better and more efficient layout that will allow the pass to show up quicker. This makes when you have to pull the ticker up, much easier. It would also be very nice to see an integrated Apple Wallet feature. Whether or not it may be possible for the Wallet pass to update based on your journeys. It would be a feature that would be greatly appreciated. Also, for reserving seats, this absolutely needs to be integrated into the app where you can purchase them there. It is a hassle to purchase these tickets on the website. Also, there should be the ability to create multiple trips using one pass. That way you can organize trips much easier and don’t have to struggle to know which journey is which. I have been using this app for a couple of months now. It has been very useful and I have saved a lot of money. However, it really needs to be faster, more efficient, and more stable. With that being said, I hope that the suggestions are helpful and point a way towards improvement.

   Chris Kovich · 28 Jul 2026

2. 4/5Worked well enough

   I used a 4 day pass in the UK, Netherlands, and Germany and it worked well enough, especially when I had to string together regional trains. Aside from it sending me notifications about disruptions affecting the other side of Europe from where I was traveling (which it still does now despite my pass having expired), my only other issue that I ran into was the bike that I was traveling with. Where bike reservations are required, I found the best solution was just going into a ticket office and talking to an actual person. I could usually get one for the same day but it did require flexibility. I don’t think there’s an option to make a bike reservation in the app, but that seems more like an issue with the various train operators than eurail/interrail. I also didn’t have to get a seat reservation so I can’t speak to that side of things. All in all, I would get it again. I think that it pays for itself in the UK, on high speed trains, or any other expensive trains. I’d check prices between the operator and the pass first though.

   Foo4222 · 28 Jul 2026

3. 1/5Bad app, worse customer service

   The only thing worse than this app is the company’s customer service. Several of my desired trips can’t be found on the app, so I have to add them manually. This fails every time, with the journey either never appearing or appearing for a short time before disappearing from my trip. This leaves me unable to travel with the passes I paid several thousand dollars for. I’ve contacted customer service three times over the past week and haven’t gotten a single reply, despite their claim that they aim to respond within 48 hours. This is unacceptable for travelers who have paid a lot of money for rail passes but can’t travel when the app won’t function properly. Also, many countries in Europe require you to make (and pay for) seat reservations for each leg of every journey in addition to having a rail pass. The app implies that reservations can be made through the app but once you click to make reservations for many countries, they tell you that these reservations can only be made in person at a train station, defeating the purpose of being able to just arrive at the station and hop on the train with your rail pass. I’ve heard it may be possible to get pass cover numbers from Eurail and then book reservations online but, again, customer service hasn’t responded to my inquiries. Terrible app when people are so highly dependent on it to function for their travel and even worse responsiveness to problems.

   ElCid133 · 28 Jul 2026

4. 1/5Awful app. Avoid the service at all costs

   I've been using the Eurail app for a while now, and I must say, it's been nothing short of a frustrating experience. The app's constant glitches and breakdowns make it nearly impossible to rely on when planning my train journeys. Not to mention, the app's tendency to provide incorrect train prices has led me to overspend on more than one occasion. But that's not all – there have been instances where the app simply fails to display any train prices at all, leaving me in the dark about the costs associated with my travel plans. And let's not forget the user interface, which is nothing short of confusing. Navigating through the app feels like a never-ending maze, with the added annoyance of being randomly bounced from one menu to another. I had high hopes for the Eurail app to simplify my travel arrangements, but it has consistently fallen short of my expectations. I find myself dreading each time I have to use it, fearing yet another technical hiccup or frustrating user experience. It's a shame that an app with so much potential has ended up being such a headache to use. I sincerely hope the developers take these issues seriously and work to improve the app's functionality and user interface. Until then, I'll be exploring other options for my travel planning needs.

   Spanish Learners · 28 Jul 2026

5. 1/5Do Not buy Eurail passes

   This app is a mess, the UI is generally okay but if you are traveling anywhere that required seat reservations (Spain, Italy, France, Britain, etc.) you cannot buy the passes through the app. You have to log onto the website and buy the passes there. The issue is furthered when their website and app show completely different timetables with completely different route generated. It’s like rolling dice if you can find the trip you like on the app, on the website, and if you do you can’t even display the seat reservations through the app. I would recommend that you take a screenshot of the passes generated too, because this app will only show you your passes if you are connected to WiFi. A cellular connection isn’t sufficient it has to be a WiFi connection, which is terrible considering many trains in Europe don’t have WiFi, and if they do it’s unstable many times. Another issue is you have to constantly update this app to get the latest European timetables, this app will not show you accurate times because the routes aren’t being changed and updated through a server instead are being pushed through app updates. This also means of a train gets cancelled or rerouted, you will have no notification of this. Moving on from the problems with the app, the customer service is terrible. I’ve had to contact them before due to an issue relating to seat reservations and not only do they take days to respond, they clearly don’t actually read the complaints filed. I had to go back and forth with them multiple times just to get them to read and understand my problems. All in all this company and service is a mess and I would recommend anyone to look for alternative products to avoid so much headache.

   Cobalt198702 · 28 Jul 2026

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