eDreams: Flights, hotels, cars

Name: eDreams: Flights, hotels, cars
Rating: 4.5 (50175 reviews)
Author: eDreams

by eDreams

iPhone · iPad · Android

Active Last checked 30 Aug 2026

App Store ↗ Google Play ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel
Travel & Local

AppCorpus categories

Travel

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

App Store Google Play

12 store screenshots

7 store screenshots

eDreams: Flights, hotels, cars android screenshot 1

eDreams: Flights, hotels, cars android screenshot 2

eDreams: Flights, hotels, cars android screenshot 3

eDreams: Flights, hotels, cars android screenshot 4

Pricing & paywalls

App Store Google Play

Free

Last verified 28 Aug 2026

Free to download

Last verified 30 Aug 2026

Ratings & reviews

App Store Google Play

4.5 50175 ratings · App Store

4/5Booking directly with airline is same as Prime member price
I recently booked a flight using this app. I was told that I get a discount by buying a prime member so I signed up to be a prime member and paid the fee.. I then check on the airlines flight schedule and found that my flight was the same price as the discounted price given byeDrens. Went to check in and was charged again for my seat which I paid for already on the eDreams site I then lost my seat and had to sit in the back of the airplane because I waited until the day before because it was my understanding that I already had booked my seat. The problems just continued from here.. change the flight, then told I can’t do a partial only a full change on both tickets to get a full refund. I ended up paying close to $350 for work should’ve been $160 purchase. Beware of all their policies even if you pay for the extra cancellation fees and a prime membership. If you don’t follow it, they will not refund you anything and then they will directly to the airlines site and the flight the flight even if you didn’t just run around to siphon your money out and then you get stuck paying all this extra money for nothing.. I hope to saves you from the frustrations that I faced

AntonioNealsWorld · 28 Aug 2026
1/5Literally Scammers
I cancelled my flight less than 24 hours after booking and they did not honor their full refund policy. I called multiple times between their "customer service" and the actual airline. Edreams kept giving me the run around saying the airline was holding my money and hadn't refunded it when the whole time it was them. So finally when I figured out after multiple calls that that airline had indeed issued a complete refund, they then changed their story saying oh it was actually our service fee. Like what?! You've been lying to me this whole time, wasting my time, and stealing my money! Still have not received my refund. You cannot ask for a supervisor or someone with the authorization to issue a refund, they keep telling me their "highest authority" can only be reached via their email service. More lies! Their email responses are automated and say sorry we've done our part your refund isn't eligible. So I called them yet again after going through hoops trying to confirm with the airline in order to submit documents of their side of the refund. Then to find out after that now they're saying it's a different charge. Also am now only directed to send an email for a solution but that's not a real person. So when I call back a representative lies to me saying to give it 24-72 hours after I've sent the email and a supervisor will call me. Nope! I have to now involve my bank and possibly make this a case. Please save yourself the anguish and STAY AWAY FROM THESE SCAMMERS!!!

ros_emarie · 28 Aug 2026
1/5If you want to change your flight, you are doomed
Tried to change a flight with them more than a week out that was booked through Lufthansa, but with their website AND I had their prime service. They kept telling me that Lufthansa had to change it and then Lufthansa told me they have to change it. Eventually Edreams decided to stop being incompetent and just started lying. I got told they were finally contacting Lufthansa directly to get the flight changed 3 or 4 different times and that they would contact me via email or by phone with updates. Each of those times I called them and they told me that they never once emailed me or called me. I had to keep calling them only for them to tell me that they were still “working” on it and every single time they told me that they told me they would contact me. They never did. Finally, the day of the flight came and still nothing and no change so I asked if it was still ok to get the flight changed even if it was missed and they said yes. Guess what? I called after the flight and miraculously they “got in contact” with Lufthansa and they said that Lufthansa wouldn’t let me change the flight because it was missed even though my situation was explained to eDreams and they told me I could still get it rebooked lol! Don’t ever use them if you plan on rebooking. They don’t care about their customers and I paid 60 dollars for their yearly prime membership just to get lied to. Also I called Lufthansa and they told me that they have and would never tell a third party website that they can’t rebook their customer. I’ll never use eDreams again.

Nicholous12 · 28 Aug 2026
1/5I’d leave zero stars if I could
All of the negative reviews are spot on! The company is a complete sham. They don’t obey their own policies. They seem to be based abroad, which probably protects them from fraud lawsuits. I booked a flight and then cancelled it two hours later because I found a better deal. They claimed to have a 24 hour cancellation window. I have an email confirming my cancellation time. They refunded just the $50 for a $700 flight. When I called to ask, different people gave different answers. One person was a complete ahole and said that 24 hours doesn’t mean 24 hours, but that it is calendar day, India Standard time! So even though I book a flight US EST, if the time in India when I book is 11:59pm, then I only have 1 min to cancel because when it hits 12:01am, my cancellation window has closed! Another person admitted to me that I made the cancellation in a timely manner, but that their back office delayed contacting the airline and that they didn’t want to eat the cost for their mistake. A third person stated that I needed to contact Swiss air directly because they don’t do those sorts of things! I did call Swiss air and after spending two hours on hold, they told me that the ticket was never booked or charged by eDreams! The crooks are just trying to steal money! I’ve filed a complaint with the US Dept of Transportation. These crooks should not be allowed to operate in the US!

Scrambler2013 · 28 Aug 2026
1/5Terrible service and losing information
I downloaded the app and from day one it was an issue. I booked a flight and then wanted to change the date, I cancelled the original flight and booked another one. My old flight was still showing and I called just to make sure it had gotten cancelled and that there wasn’t any issue with it still showing. I never was able to talk to anyone and was on the phone for 18ish minutes. I hung up and at the end of the month received a bill for trying to talk to them since it was an overseas call. Again I never spoke to anyone just was on hold the entire time. That flight still shows to this day four months later. About a month ago I was going back on to give information to a family member of when the flights were leaving and it logged me out and wouldn’t let me back in I had the email and password saved in my phone and it would not accept it finally a day later I was able to get in. Fast forward to today and I can not view any of the flights that I have booked and mysteriously I can’t find my confirmation emails which I marked as important. The only flight that I can still see is the one I cancelled. Long story short horrible app I regret ever booking with them and I can’t believe they have an over four star rating. DO NOT USE eDreams.

arwarren129 · 28 Aug 2026

4.3 238836 ratings · Google Play

5/5
The best to use!!

Murembiwa Mabadi · 28 Aug 2026
5/5
Excellent service.

Vish Virasamy · 28 Aug 2026
2/5
flight freeze showed on my phone app but not PC and still waiting for the specialist to get back to me with my query 25 minutes later.

Roxanne Bodsworth · 28 Aug 2026
1/5
won't respond to the customers, even having prime membership

chunduru bhargav · 28 Aug 2026
1/5
I did subscribe to the monthly deduction of R195 and struggle to cancel it.

Zabeth Rautenbach · 28 Aug 2026

Privacy & accessibility

App Store Google Play

Privacy

Data Linked to You — Contact Info Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Purchases Developer declared
Data Linked to You — Search History Developer declared
Data Linked to You — User Content Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Usage Data Developer declared
Data Linked to You — Analytics — Purchases — Purchase History Developer declared
Data Linked to You — Analytics — Search History Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Linked to You — App Functionality — Financial Info — Credit Info Developer declared
Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
Data Linked to You — App Functionality — Search History Developer declared
Data Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Name Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Phone Number Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Purchases — Purchase History Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Search History Developer declared
Data Linked to You — Product Personalization — Contact Info — Email Address Developer declared
Data Linked to You — Product Personalization — Contact Info — Name Developer declared
Data Linked to You — Product Personalization — Purchases — Purchase History Developer declared
Data Linked to You — Product Personalization — Search History Developer declared
Data Linked to You — Third-Party Advertising — Search History Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Product Personalization — Location — Coarse Location Developer declared
Data Not Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
Data Used to Track You — Diagnostics Developer declared
Data Used to Track You — Diagnostics — Crash Data Developer declared
Data Used to Track You — Diagnostics — Performance Data Developer declared
Data Used to Track You — Identifiers Developer declared
Data Used to Track You — Identifiers — Device ID Developer declared
Data Used to Track You — Identifiers — User ID Developer declared
Data Used to Track You — Purchases Developer declared
Data Used to Track You — Purchases — Purchase History Developer declared
Data Used to Track You — Search History Developer declared
Data Used to Track You — Usage Data Developer declared
Data Used to Track You — Usage Data — Product Interaction Developer declared

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Accessibility

No accessibility labels collected yet.

Privacy

Data collected — Analytics — App info and performance — Crash logs Developer declared
Data collected — App functionality, Fraud prevention, security, and compliance — Financial info — User payment info Developer declared
Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared
Data collected — Analytics — App info and performance — Diagnostics Developer declared
Data collected — Analytics, Advertising or marketing — App activity — In-app search history Developer declared
Data collected — Analytics, Advertising or marketing, Fraud prevention, security, and compliance — App activity — App interactions Developer declared
Data collected — App functionality, Developer communications, Fraud prevention, security, and compliance — Personal info — Name Developer declared
Data collected — App functionality, Developer communications, Fraud prevention, security, and compliance, Account management — Personal info — Email address Developer declared
Data collected — Developer communications, Advertising or marketing — Device or other IDs Developer declared
Data shared — Analytics — App info and performance — Crash logs Developer declared
Data shared — Analytics — App info and performance — Diagnostics Developer declared
Data shared — Analytics, Advertising or marketing — App activity — In-app search history Developer declared
Data shared — Analytics, Advertising or marketing, Fraud prevention, security, and compliance — App activity — App interactions Developer declared
Data shared — App functionality — Personal info — Address Developer declared
Data shared — App functionality — Personal info — Other info Developer declared
Data shared — App functionality — Personal info — Phone number Developer declared
Data shared — App functionality, Developer communications, Advertising or marketing — Personal info — Name Developer declared
Data shared — App functionality, Developer communications, Advertising or marketing, Account management — Personal info — Email address Developer declared
Data shared — App functionality, Fraud prevention, security, and compliance — Financial info — User payment info Developer declared

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Accessibility

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Versions

App Store Google Play

4.766 · 20 Jul 2026
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.747
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.748
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.773
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.772
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.771
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.746
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.764
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.745
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.744
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.743
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.741
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.777
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.776
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.775
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.769
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.768
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.767
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.770 · 28 Jul 2026
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.759
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.762
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.765
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.763
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.761
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.760
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.758
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.757
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.756
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.755
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.754
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.753
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.752
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.751
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.750
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.749
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.782
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.781
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.780
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.779
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.778
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.774
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.783 · 25 Aug 2026
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.
4.784
We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.

Show more Show less

4.1368.0 · 29 Jul 2026
4.1371.0 · 31 Jul 2026
4.1406.0 · 28 Aug 2026

Alternatives

Iberia — Same category + similar ratings
Civitatis: Fill your trip! — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 30 Aug 2026
Sources: App Store, Google Play

Independent summary has not been published yet.

Report a correction

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Example prompt

Compare eDreams: Flights, hotels, cars with Iberia.

View JSON

GET /api/v3/apps/551367321

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  "ratings": [
    {
      "store": "apple",
      "average": 4.5,
      "count": 50175,
      "market": "us",
      "observed_at": "2026-08-28",
      "reviews": [
        {
          "rating": 4,
          "title": "Booking directly with airline is same as Prime member price",
          "body": "I recently booked a flight using this app. I was told that I get a discount by buying a prime member so I signed up to be a prime member and paid the fee.. I then check on the airlines flight schedule and found that my flight was the same price as the discounted price given byeDrens. Went to check in and was charged again for my seat which I paid for already on the eDreams site I then lost my seat and had to sit in the back of the airplane because I waited until the day before because it was my understanding that I already had booked my seat. The problems just continued from here.. change the flight, then told I can’t do a partial only a full change on both tickets to get a full refund. I ended up paying close to $350 for work should’ve been $160 purchase. Beware of all their policies even if you pay for the extra cancellation fees and a prime membership. If you don’t follow it, they will not refund you anything and then they will directly to the airlines site and the flight the flight even if you didn’t just run around to siphon your money out and then you get stuck paying all this extra money for nothing.. I hope to saves you from the frustrations that I faced",
          "author": "AntonioNealsWorld",
          "date": "28 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Literally Scammers",
          "body": "I cancelled my flight less than 24 hours after booking and they did not honor their full refund policy. I called multiple times between their \"customer service\" and the actual airline. Edreams kept giving me the run around saying the airline was holding my money and hadn't refunded it when the whole time it was them. So finally when I figured out after multiple calls that that airline had indeed issued a complete refund, they then changed their story saying oh it was actually our service fee. Like what?! You've been lying to me this whole time, wasting my time, and stealing my money! Still have not received my refund. You cannot ask for a supervisor or someone with the authorization to issue a refund, they keep telling me their \"highest authority\" can only be reached via their email service. More lies! Their email responses are automated and say sorry we've done our part your refund isn't eligible. So I called them yet again after going through hoops trying to confirm with the airline in order to submit documents of their side of the refund. Then to find out after that now they're saying it's a different charge. Also am now only directed to send an email for a solution but that's not a real person. So when I call back a representative lies to me saying to give it 24-72 hours after I've sent the email and a supervisor will call me. Nope! I have to now involve my bank and possibly make this a case. Please save yourself the anguish and STAY AWAY FROM THESE SCAMMERS!!!",
          "author": "ros_emarie",
          "date": "28 Aug 2026"
        },
        {
          "rating": 1,
          "title": "If you want to change your flight, you are doomed",
          "body": "Tried to change a flight with them more than a week out that was booked through Lufthansa, but with their website AND I had their prime service. They kept telling me that Lufthansa had to change it and then Lufthansa told me they have to change it. Eventually Edreams decided to stop being incompetent and just started lying. I got told they were finally contacting Lufthansa directly to get the flight changed 3 or 4 different times and that they would contact me via email or by phone with updates. Each of those times I called them and they told me that they never once emailed me or called me. I had to keep calling them only for them to tell me that they were still “working” on it and every single time they told me that they told me they would contact me. They never did. Finally, the day of the flight came and still nothing and no change so I asked if it was still ok to get the flight changed even if it was missed and they said yes. Guess what? I called after the flight and miraculously they “got in contact” with Lufthansa and they said that Lufthansa wouldn’t let me change the flight because it was missed even though my situation was explained to eDreams and they told me I could still get it rebooked lol! Don’t ever use them if you plan on rebooking. They don’t care about their customers and I paid 60 dollars for their yearly prime membership just to get lied to. Also I called Lufthansa and they told me that they have and would never tell a third party website that they can’t rebook their customer. I’ll never use eDreams again.",
          "author": "Nicholous12",
          "date": "28 Aug 2026"
        },
        {
          "rating": 1,
          "title": "I’d leave zero stars if I could",
          "body": "All of the negative reviews are spot on! The company is a complete sham. They don’t obey their own policies. They seem to be based abroad, which probably protects them from fraud lawsuits. I booked a flight and then cancelled it two hours later because I found a better deal. They claimed to have a 24 hour cancellation window. I have an email confirming my cancellation time. They refunded just the $50 for a $700 flight. When I called to ask, different people gave different answers. One person was a complete ahole and said that 24 hours doesn’t mean 24 hours, but that it is calendar day, India Standard time! So even though I book a flight US EST, if the time in India when I book is 11:59pm, then I only have 1 min to cancel because when it hits 12:01am, my cancellation window has closed! Another person admitted to me that I made the cancellation in a timely manner, but that their back office delayed contacting the airline and that they didn’t want to eat the cost for their mistake. A third person stated that I needed to contact Swiss air directly because they don’t do those sorts of things! I did call Swiss air and after spending two hours on hold, they told me that the ticket was never booked or charged by eDreams! The crooks are just trying to steal money! I’ve filed a complaint with the US Dept of Transportation. These crooks should not be allowed to operate in the US!",
          "author": "Scrambler2013",
          "date": "28 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Terrible service and losing information",
          "body": "I downloaded the app and from day one it was an issue. I booked a flight and then wanted to change the date, I cancelled the original flight and booked another one. My old flight was still showing and I called just to make sure it had gotten cancelled and that there wasn’t any issue with it still showing. I never was able to talk to anyone and was on the phone for 18ish minutes. I hung up and at the end of the month received a bill for trying to talk to them since it was an overseas call. Again I never spoke to anyone just was on hold the entire time. That flight still shows to this day four months later. About a month ago I was going back on to give information to a family member of when the flights were leaving and it logged me out and wouldn’t let me back in I had the email and password saved in my phone and it would not accept it finally a day later I was able to get in. Fast forward to today and I can not view any of the flights that I have booked and mysteriously I can’t find my confirmation emails which I marked as important. The only flight that I can still see is the one I cancelled. Long story short horrible app I regret ever booking with them and I can’t believe they have an over four star rating. DO NOT USE eDreams.",
          "author": "arwarren129",
          "date": "28 Aug 2026"
        }
      ]
    },
    {
      "store": "gplay",
      "average": 4.266858,
      "count": 238836,
      "market": "us",
      "observed_at": "2026-08-28",
      "reviews": [
        {
          "rating": 5,
          "title": "",
          "body": "The best to use!!",
          "author": "Murembiwa Mabadi",
          "date": "28 Aug 2026"
        },
        {
          "rating": 5,
          "title": "",
          "body": "Excellent service.",
          "author": "Vish Virasamy",
          "date": "28 Aug 2026"
        },
        {
          "rating": 2,
          "title": "",
          "body": "flight freeze showed on my phone app but not PC and still waiting for the specialist to get back to me with my query 25 minutes later.",
          "author": "Roxanne Bodsworth",
          "date": "28 Aug 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "won't respond to the customers, even having prime membership",
          "author": "chunduru bhargav",
          "date": "28 Aug 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "I did subscribe to the monthly deduction of R195 and struggle to cancel it.",
          "author": "Zabeth Rautenbach",
          "date": "28 Aug 2026"
        }
      ]
    }
  ],
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          "detail": "Identifiers",
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          "title": "Data Linked to You",
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          "detail": "Search History",
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        {
          "title": "Data Linked to You",
          "detail": "Analytics — Identifiers — User ID",
          "source": "Developer declared"
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        {
          "title": "Data Not Linked to You",
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          "detail": "Location",
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          "detail": "Usage Data",
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        {
          "title": "Data Linked to You",
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          "source": "Developer declared"
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        {
          "title": "Data Linked to You",
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          "source": "Developer declared"
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        {
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        {
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          "title": "Data Linked to You",
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        {
          "title": "Data Linked to You",
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          "title": "Data Linked to You",
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          "source": "Developer declared"
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          "source": "Developer declared"
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          "title": "Data Used to Track You",
          "detail": "Diagnostics",
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          "title": "Data Used to Track You",
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          "source": "Developer declared"
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          "title": "Data Used to Track You",
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          "source": "Developer declared"
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          "source": "Developer declared"
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        {
          "title": "Data Used to Track You",
          "detail": "Identifiers — Device ID",
          "source": "Developer declared"
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        {
          "title": "Data Used to Track You",
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          "source": "Developer declared"
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        {
          "title": "Data Used to Track You",
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          "source": "Developer declared"
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        {
          "title": "Data Used to Track You",
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          "source": "Developer declared"
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          "title": "Data Used to Track You",
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          "source": "Developer declared"
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          "source": "Developer declared"
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      "accessibility": []
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      "store": "gplay",
      "declarations": [
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        {
          "title": "Data collected",
          "detail": "App functionality, Fraud prevention, security, and compliance — Financial info — User payment info",
          "source": "Developer declared"
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        {
          "title": "Security practices",
          "detail": "Your data is transferred over a secure connection — Data is encrypted in transit",
          "source": "Developer declared"
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        {
          "title": "Security practices",
          "detail": "The developer provides a way for you to request that your data be deleted — You can request that data be deleted",
          "source": "Developer declared"
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        {
          "title": "Data collected",
          "detail": "Analytics — App info and performance — Diagnostics",
          "source": "Developer declared"
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        {
          "title": "Data collected",
          "detail": "Analytics, Advertising or marketing — App activity — In-app search history",
          "source": "Developer declared"
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        {
          "title": "Data collected",
          "detail": "Analytics, Advertising or marketing, Fraud prevention, security, and compliance — App activity — App interactions",
          "source": "Developer declared"
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        {
          "title": "Data collected",
          "detail": "App functionality, Developer communications, Fraud prevention, security, and compliance — Personal info — Name",
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        {
          "title": "Data collected",
          "detail": "App functionality, Developer communications, Fraud prevention, security, and compliance, Account management — Personal info — Email address",
          "source": "Developer declared"
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        {
          "title": "Data collected",
          "detail": "Developer communications, Advertising or marketing — Device or other IDs",
          "source": "Developer declared"
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        {
          "title": "Data shared",
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        {
          "title": "Data shared",
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          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "Analytics, Advertising or marketing — App activity — In-app search history",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "Analytics, Advertising or marketing, Fraud prevention, security, and compliance — App activity — App interactions",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality — Personal info — Address",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality — Personal info — Other info",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality — Personal info — Phone number",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Developer communications, Advertising or marketing — Personal info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Developer communications, Advertising or marketing, Account management — Personal info — Email address",
          "source": "Developer declared"
        },
        {
          "title": "Data shared",
          "detail": "App functionality, Fraud prevention, security, and compliance — Financial info — User payment info",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
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    {
      "store": "apple",
      "version": "4.766",
      "released_at": "2026-07-20",
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.747",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.748",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.773",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.772",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.771",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.746",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.764",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.745",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.744",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.743",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.741",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.777",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.776",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.775",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.769",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.768",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.767",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.770",
      "released_at": "2026-07-28",
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "apple",
      "version": "4.759",
      "released_at": null,
      "notes": "We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs."
    },
    {
      "store": "gplay",
      "version": "4.1368.0",
      "released_at": "2026-07-29",
      "notes": ""
    },
    {
      "store": "gplay",
      "version": "4.1371.0",
      "released_at": "2026-07-31",
      "notes": ""
    },
    {
      "store": "gplay",
      "version": "4.1406.0",
      "released_at": "2026-08-28",
      "notes": ""
    }
  ],
  "alternatives": [
    {
      "app_id": 434825954,
      "name": "Iberia",
      "url": "https://appcorpus.com/apps/iberia-434825954",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1209079115,
      "name": "Civitatis: Fill your trip!",
      "url": "https://appcorpus.com/apps/civitatis-fill-your-trip-1209079115",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-08-30",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
      "App Store",
      "Google Play"
    ]
  },
  "availability_markets": {
    "live": [
      "us",
      "de",
      "gb",
      "es"
    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "30 Aug 2026"
  }
}