Quick verdict
- What it is
- The Iberia app allows users to book flights, manage their reservations, and access their boarding passes offline. It also provides features such as checking-in, accessing flight information, and managing Iberia Plus profiles.
- Best for
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- someone who travels frequently
- someone who wants to manage their flights
- At a glance
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- Free to download
Categories and search queries
Official categories
- Travel
- Business
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Apple Wallet | Yes | Free | App Store | Store published |
| Free app | Yes | Free | — | Store published |
Screens
App Store
18 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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1/5Horrible App!
I’ve had an Iberia account for a number of years. When I tried to sign in to it today I received a message telling me that my password had expired and I needed to create a new one. The “create new password” link took me to a page to enter my email or acct number to send me a link to reset my password. I got the email and clicked the link but it took me to a sign in page. There was no place to create a new password. There was a “forgot your password?” Link which, when clicked, took me to a place to input my email or account number to get a link to create a new password. Of course, that just took me to place to get an email to create a new password. Basically I’ve been going around in a circle. I can’t find a phone number or chat to speak with an actual human being. Very frustrating!
Michael the elder · 27 Aug 2026
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1/5Most user-hostile app I have ever used
Where to even begin? I flew with this airline once for a college study abroad and thought it was alright, but since then my view has only soured on it. Immediately after I booked my flight, I was locked out of my account. My password, email, and Iberia plus number did not work. I tried everything I possibly could to fix it and nothing. Eventually, after 2 weeks of back-and-forth with their TWITTER ACCOUNT—the only place I was able to reach them with any reliability and speed (though props to their Twitter rep(s), they were very good)—it was fixed. I could log in and change things on my laptop. Now, it’s the night before my flight, I go in to download my boarding pass—and I’m locked out again. Same story. Maybe this would work on a laptop? Maybe it’s only the mobile app that’s hopelessly broken? Maybe, despite being an international airline servicing flights to Spain, it only works for Spanish customers? Who knows. All I know is that I look forward to the day I can delete this app and never look back. Oh! AND, despite 2 REQUESTS, the boarding pass doesn’t show up in my email. AND this is my second time checking in, since clearly the first one didn’t go through.
JT-Runner · 27 Aug 2026
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1/5Lost Reservation and Terrible Customer Service
I made reservations for a flight from Madrid to Barcelona. I had to change the dates on my flight, which I did a month ahead of time over the phone. I received an email confirmation and was charged $250 for the changes. When I tried checking in to my flight, it told me no reservation existed. I called and was told that there was no record of me changing my flight-I offered to forward my confirmation email and was told no. I had to ask them to listen to my recorded call to prove I wasn’t losing. Someone from the “team” was supposed to call me back, understanding how important it was to get on this flight. I have yet to get a call back and had to book another flight for my family of 5. Now I get to argue for a refund. Very unhappy.
Madrid Nightmare · 27 Aug 2026
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1/5Horrible Customer Service
After trying to check in over 10 times online for this flight, I called customer service for help as I was told when I booked my flight I would be able to pick my seat when I checked in 24 hours in advance of flight. The first representative I got was David. He told me that the reason I was having trouble was because I was using my iPhone and Mac (Chrome and Safari) and that your check in process is not supported by those browsers!! WHAT?!? Wasn’t told that anywhere!!! When he said He could not help me with my seat, I asked to speak to a manager. That’s where it got WORSE! I got Michelle who told me I WAS checked in (how the hell did that happen?!) but that I had to ‘go to the airport to get a seat because I was already checked in?!! I told her over 10 times I live in Cleveland and would not be able to get help there. She could not understand that I am on a separate itinerary to JFK from my home. She was cold, uninformed, and kept repeating for me to go to the airport, which makes NO sense. So, your check in process online and on the app is miserable and now I am going to have to wait to get a seat I was guaranteed to pick when I checked in. Can you help before I board? Caroline Barni Confirm #: JZHGLN
thissuckstoo · 27 Aug 2026
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1/5They Canceled my flights on the app!
After missing our flights on the 15th due to having to return home to pick up a Covid vaccination certificate, The Chicago Iberia staff was nice enough to put us on the next flights out. But they went ahead and marked our whole itinerary that was originally purchased as a no-show and now we are stuck in Spain and we do not have return tickets!!!! I have tried to call the one 800 number for days and I get absolutely no answer it just rings and hangs up on me after 20 minutes of being on hold!!! They do not even offer a online or application chat option!! so here I am stuck in Spain having to re-purchase return tickets home!!!! They have now scammed me out of almost $5000!! Never will I fly Iberia again!!! How can your company put me on the next flight out but not even acknowledge my return flight tickets!!!!
Michelle Vainutis · 27 Aug 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Contact Info — Email Address Developer declared
- Data Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
- Data Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
- Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
- Data Linked to You — Product Personalization — Purchases — Purchase History Developer declared
- Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Financial Info Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Purchases Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — Analytics — Location — Coarse Location Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Not Linked to You — Product Personalization — Location — Precise Location Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Location Developer declared
- Data Used to Track You — Contact Info — Email Address Developer declared
- Data Used to Track You — Contact Info Developer declared
- Data Used to Track You — Identifiers — Device ID Developer declared
- Data Used to Track You — Identifiers — User ID Developer declared
- Data Used to Track You — Identifiers Developer declared
- Data Used to Track You — Usage Data — Product Interaction Developer declared
- Data Used to Track You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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15.10
New update! In this version you will find the following changes: Improvements: · Enhanced security: double verification is required to update your password, personal details and delete payment methods · View the new Avios logo throughout the app · Automatically retrieve the bookings associated with your account from My Trips. · Enter your Large Family code more easily Bug fixes: · Various field validation corrections
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15.10.1
New update! In this version you will find the following changes: Improvements: · Enhanced security: double verification is required to update your password, personal details and delete payment methods · View the new Avios logo throughout the app · Automatically retrieve the bookings associated with your account from My Trips. · Enter your Large Family code more easily Bug fixes: · Various field validation corrections
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15.11
New update! In this version you will find the following changes: Improvements: · Enhanced security when using a voucher during the check-in flow. · Easier access to the Frequently Asked Questions for your requests.
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15.11.1
New update! In this version you will find the following changes: Improvements: · Enhanced security when using a voucher during the check-in flow. · Easier access to the Frequently Asked Questions for your requests.
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15.11.2
New update! In this version you will find the following changes: Improvements: · Enhanced security when using a voucher during the check-in flow. · Easier access to the Frequently Asked Questions for your requests.
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15.12
New update! In this version you will find the following changes: Improvements: · Manage and create your family account in the new Family Account section · Track your luggage through your booking management for associated flights · The iBot assistant is now available in more languages · Access travel packages from the “More” section · Purchase an eSIM for your long-haul trips Bug fixes: · Optimization of the logout process · Fixed navigation within Reels · Fixed an error when adding the loyalty card number during check-in
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15.12.1
New update! In this version you will find the following changes: Improvements: · Manage and create your family account in the new Family Account section · Track your luggage through your booking management for associated flights · The iBot assistant is now available in more languages · Access travel packages from the “More” section · Purchase an eSIM for your long-haul trips Bug fixes: · Optimization of the logout process · Fixed navigation within Reels · Fixed an error when adding the loyalty card number during check-in
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15.13
New update! In this version you will find the following changes: Improvements: · New currency search to find your preferred currency faster. · Allianz Fusion insurance now available during booking for Mexico and Denmark. · Clearer marketing communications toggle for IBClub members. · Improved deep links to Mi Iberia and Family Account for smoother navigation.
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15.14
New update! In this version you will find the following changes: Improvements: · You can now browse flight prices with Avios without logging in, thanks to the new "Pay with Avios" option available for all users. · Allianz travel insurance is now available for the Sweden market during the booking process. · Improved luggage tracking: you can now more easily check your baggage status from the home screen. · Visual and performance improvements in the Plans & Passes section. Bug fixes: · Resolved an issue that occurred when scanning the card during the payment process.
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15.15
New update! In this version you will find the following changes: Improvements: · You can now access your bookings directly through deep links for a faster and more convenient experience. · We've added new travel document services to make managing your documentation easier. · The emergency contact section is now always displayed in the APIS form during check-in. · Improved login flow when paying with Avios as a guest user. · You can now copy and paste the OTP code during verification. · Deleted bookings will no longer reappear in your trips list when refreshing. · Allianz insurance is now available for the US market during booking. · Improvements to the travel preferences screen. Bug fixes: · Fixed a non-functional link in the "Assistance dog" section within travel preferences. · Fixed an issue where the price was not updated correctly when removing extras from the breakdown.
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15.16
New update! In this version you will find the following changes: Improvements: · Uncredited Avios: you can now claim your uncredited Avios points directly from the app, with improved forms and clearer validations. · Booking process improvement: when passenger information is missing, the app automatically scrolls to the field that needs your attention. · Improved OTP verification: when resending a verification code, the input field is now automatically cleared for your convenience. · Euro market currency display: country names are now shown alongside the currency code for easier selection. · Cheap flights deeplinks: accessing the app from cheap flights links now takes you directly to the booking section. · Trip list optimization: we've improved the loading performance of your reservations. Bug fixes: · Fixed validation messages in Avios claim forms. · Fixed navigation in the uncredited Avios flow. · Fixed automatic pre-filling of name and surname when switching between forms. · Fixed "Go to private area" button redirection on error screens. · General stability and performance improvements.
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15.16.1
New update! In this version you will find the following changes: Improvements: · Uncredited Avios: you can now claim your uncredited Avios points directly from the app, with improved forms and clearer validations. · Booking process improvement: when passenger information is missing, the app automatically scrolls to the field that needs your attention. · Improved OTP verification: when resending a verification code, the input field is now automatically cleared for your convenience. · Euro market currency display: country names are now shown alongside the currency code for easier selection. · Cheap flights deeplinks: accessing the app from cheap flights links now takes you directly to the booking section. · Trip list optimization: we've improved the loading performance of your reservations. Bug fixes: · Fixed validation messages in Avios claim forms. · Fixed navigation in the uncredited Avios flow. · Fixed automatic pre-filling of name and surname when switching between forms. · Fixed "Go to private area" button redirection on error screens. · General stability and performance improvements.
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15.17
New update! In this version you will find the following changes: Improvements: · Accessibility improvements to the keyboard and VoiceOver during login. · Automatic market detection when accessing the app to show you more relevant content. · Unified Avios display: see your total Avios balance (personal, family, and Vueling Club) on the home screen and in your Private Area. · Improved price calendar performance for a faster and smoother search experience. · New fare conditions: personal and hand luggage options of 10 and 14 kg now shown in your fare details. · Reference case number displayed when completing a voluntary refund for easier tracking. Bug fixes: · Fixed an issue that prevented modifying the seat selection correctly. · Fixed a crash when adjusting the time filter sliders in flight search.
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15.17.1
New update! In this version you will find the following changes: Improvements: · Accessibility improvements to the keyboard and VoiceOver during login. · Automatic market detection when accessing the app to show you more relevant content. · Unified Avios display: see your total Avios balance (personal, family, and Vueling Club) on the home screen and in your Private Area. · Improved price calendar performance for a faster and smoother search experience. · New fare conditions: personal and hand luggage options of 10 and 14 kg now shown in your fare details. · Reference case number displayed when completing a voluntary refund for easier tracking. Bug fixes: · Fixed an issue that prevented modifying the seat selection correctly. · Fixed a crash when adjusting the time filter sliders in flight search.
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15.18.1
New update! This version includes new features and improvements to make your experience simpler and more reliable. Improvements: · You can now manage linked accounts and check the Avios for each account in the app. · We improved how upcoming trips are displayed, so more bookings linked to your account can be shown. · We continue to optimize the flight search and booking experience. Bug fixes: · We improved accessibility on different screens in the user area.
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15.19
· 21 Jul 2026
New update! In this version you will find the following changes: Improvements: · New fare comparator in the voluntary flight change flow: easily compare your current fare with the new one and its available options. · Refreshed Private Area main screen. · Share your Iberia and Vueling Avios wallets.
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15.20
New update! In this version you will find the following changes: Improvements: · New disrupted seats flow: you can now accept your new seats, change them for other available ones, or request a refund. · Satisfaction survey after completing a voluntary flight change so you can share your feedback. · Improved contact phone section in the profile. · Automatic recovery of saved contact details during check-in. Bug fixes: · Fixed date calendar inconsistencies in voluntary flight change. · Fixed navigation and content errors on seat change confirmation screen. · Fixed issue when viewing a booking and returning to the trip list. · Fixed survey reset when closing without completing. · Improved linked accounts management for Kids users.
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15.21
New update! In this version you will find the following changes: Improvements: · New Iberia Club upgrade screen when logging in as basic registered user. · The "Partners" section in your Private Area has been renamed to "Partners Iberia Club". · Profile migration improvements for a more consistent experience across platforms. · You can now view the applied discount in the breakdown when using a voucher on your booking. · Security improvement when sharing booking details. · Enhanced in-app notifications with direct links to relevant content. · Improved navigation from the chatbot via direct links. · Updated Iberia Club program texts. Bug fixes: · Fixed an issue where the instalment payment module for LATAM flights remained active after modifying the booking amount. · Fixed a bug where the payment amount was not updated after modifying ancillary services from the payment screen. · Fixed label display on the main profile screen. · Fixed insufficient space for buttons in the next flight module on the home screen for multi-segment itineraries.
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15.22
· 26 Aug 2026
New update! In this version you will find the following changes: Improvements: · You can now view your past bookings associated with your account in the "Past Trips" section of My Trips. · Improved navigation and editing of your personal information: alternative contact and resident details. · In travel documents, you can now select any country for your ID document. · Added Iberia Club terms and conditions in the upgrade form. · New direct access to your profile to manage your upgrade. Bug fixes: · Fixed an issue that prevented entering data in the "Access your booking" section after expanding it. · Fixed a visual contrast issue on seat assignment during disruptions.
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15.4.2
New update! In this version you will find the following changes: Improvements: - Now your vouchers are more accessible from your private area. - We’ve clarified what to do if your booking ends up on the waiting list.
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15.4.3
New update! In this version you will find the following changes: Improvements: - Now your vouchers are more accessible from your private area. - We’ve clarified what to do if your booking ends up on the waiting list.
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15.4.4
New update! In this version you will find the following changes: Improvements: · Find your travel dates using a price calendar · EVA chatbot update · Phone number validation improvements · It is indicated when the flight needs to make a technical stop en route · Flight conditions for resident-discount customers are clearly indicated
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15.5
New update! In this version you will find the following changes: Improvements: · Enjoy a full recap of your travel year with the new Iberia Pass 2025 video. · Added support for multi-digit currencies in the price calendar. · Functional improvements to promotional notifications. · Improved booking recovery for faster reservation retrieval.
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15.5.1
New update! In this version you will find the following changes: Improvements: · Enjoy a full recap of your travel year with the new Iberia Pass 2025 video. · Added support for multi-digit currencies in the price calendar. · Functional improvements to promotional notifications. · Improved booking recovery for faster reservation retrieval.
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15.6
New update! In this version you will find the following changes: Improvements: - Notification sound updated - Customize your Iberia’s app icon based on your IBClub level - See your travel discount directly from the fare selection screen - Seatboost design updated
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15.7
New update! In this version you will find the following changes: Improvements: - Optimization of price loading in the price calendar - A “What’s New” introduction screen is included when updating the app - Travel insurance can now be purchased while buying flight extras and during flight check-in Bug Fixes: - Correction of prices when flight search dates are reset
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15.8
New update! In this version you will find the following changes: Improvements: · Opening of the Japan, China, and Israel markets · Access to your private area by tapping your loyalty card from the home screen · Automatic update of the Avios balance in the account Bug fixes: · Fix for an error when rejecting login via Face ID · Fix for the expected passport format for U.S. nationals · Fix for the expected user data format when creating a loyalty account
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15.9
New update! In this version you will find the following changes: Improvements: · Enhanced security: Double verification is now required to update contact details. · Share an invitation to airport VIP lounges directly from the app. · View the total amount of Avios in your family account from your private area. Bug fixes: · Various field validation corrections.
Alternatives
- Vueling Airlines-Cheap Flights — Same category + similar ratings
- Wizz Air - Book Flights — Same category + similar ratings
Availability by market
- DE
- GB
- ES
- US
Data quality & evidence
- Page completeness
- Independent summary published
- Last verified
- 27 Aug 2026
- Sources
- App Store