Doctor On Demand

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 5 Sep 2026

4.9 176689 ratings · App Store

1. 5/5Highly Recommend

   I don’t often write app reviews but felt compelled to with this. I am an international flight attendant and this app is a game changer for me! If it had not been for Dr on Demand I would have had to find an urgent care center somewhere, wait hours in a room filled with other sick people and would’ve paid far more just to be told what I already intuitively know...that I have a head cold and an ear infection. These factors are what usually kept me from going to urgent care and getting the treatment I probably needed. Can you imagine being in a foreign country, not speaking the language, having to weather snow and ice on foot while you try to make your way to a hospital in a country where you don’t have insurance coverage, alone, only to have to trek back to your hotel and find the nearest pharmacy on the way? It’s a big deterrent. Now, with Dr on Demand, I can do it from the comfort of my hotel room and the app will locate the closest pharmacy. Today, this app and the wonderful doctor kept me from flying with a middle ear infection and risking potentially blowing an ear drum, which would have resulted in permanent hearing loss. I waited less than two minutes and the appointment probably only took five minutes. This is my new, most favorite health app! Everyone should download it and have it ready for when they need it.

   Naomi Tilley · 30 Aug 2026

2. 4/5????

   I love the convenience of calling from home and we have used this serval times with no issues and I will use it again. I’m leaving 4 stars instead of 5, however, because after using it last night for my husband- I accidentally gave them a closed pharmacy (it was 9:15p) I felt terrible bc my husband was in bad shape and medicine was right at our finger tips.... so I called DOD right back, they answered right away. I told them what happened and ask that his prescriptions be transferred to an open pharmacy. They said no problem, however it goes to another department and she couldn’t tell me what order his case would be in nor how long it would take... I’m thinking maybe 30 mins max, an hr rolls by... nothing- I call again and they tell me the same thing.... my poor husband just tries to go to bed.... 1:30a rolls around the pharmacy I asked them to transfer it too is also now closed after midnight... my husband is calling at this point- same answer... he calls at 5:30a and the same department we’ve now called 4x finically says you know what “im just going to transfer it for you” ????? Are you kidding me, so you had that capability the whole time and could have relieved my husband 8hrs ago?! I know I made the original mistake but you could have obviously easily done that HOURS AGO! I won’t mess that up ever again but I would highly suggest you address that issue for anyone else that it happens too especially in cases where sick ppl NEED their medicines sooner than later. Absolutely ridiculous!

   mo.young78 · 30 Aug 2026

3. 4/5Mostly pros. Minor cons…

   This app is great if you can’t find someone in network near you with your insurance, or you don’t have insurance. You don’t have to go anywhere or wait forever for an appointment! You can be seen in under 5 minutes depending on the doctor and what time you need help. You can also see lots of different types of doctors. With that being said, my only cons to this app would be that if you want mental health from a psychiatrist, YOU CANNOT GET CONTROLLED SUBSTANCES FROM THESE DOCTORS!! So if you are on anti anxieties or something for ADHD, for example, they won’t be able to write you an RX. However, any other medication they can and will prescribe. My other only con would be the site/app itself, charging you for your appointment up front. Then if your insurance covers telehealth visits, you either have to wait to be reimbursed or figure out how to you’re getting your money back….it’s just a hassle to have to pay up front every time and then wait a month or longer to see what your insurance is going to do….Otherwise, this is way better than sitting in an office waiting area for however long, or having to take off work during normal 9-5ish hours, since a lot of these tele docs have later hours! This is NOT an ER, or anywhere for emergency care!!! Please don’t think it is!!! If you need stitches, you will need to see someone in person, and ASAP before you bleed out!!! Lol

   GiselleinSC · 30 Aug 2026

4. 3/5Great idea, but frustrating.

   I want to use Dr on Demand on my computer, but it doesn’t work, so I have to use a mobile device. Sometimes I’ve had trouble connecting to appointments despite having three or four bars of cellular as well as a fiber wifi connection. On one occasion, I had a screen that told me it was waiting for my provider, with a spinning progress wheel, and got notification (while still watching the spinning) that I had been charged for my missed session. I called tech support and had the charge removed, and then I was told Bluetooth has to be turned off or the Doctor on Demand system will see my attempt at logging in for my appointment as an attack. I finally went to a replacement appointment and then tried to schedule a followup appointment, only to find there were no available dates listed with my provider. I logged in day after day, trying to schedule an appointment, and finally had to call tech support again to contact the provider, then log in day after day again to set up appointments. Now I want a simple answer to a question about scheduling a different type of appointment—this isn’t in the FAQ—and can’t send a message because Dr on Demand says I can’t send another message till all previous tickets have been resolved. I don’t know of any outstanding support messages, so I’ll have to call yet again. This whole process has wasted a ton of my time and the doctors’ time. I love the idea of being able to have an appointment from home—sometimes right away—but the implementation is a stressful pain.

   Serenity_ii · 30 Aug 2026

5. 5/5Amazing as Always!!

   Dr. Rachel Kennedy is AMAZING!! She listens to what you have to say and she incorporates your feelings and suggestions into your plan of care (as long as they are appropriate to the situation). Dr. Kennedy is very respectful of your feelings and she goes above and beyond to come up with the best treatment plan for your individual situation. My son is special needs and she is absolutely excellent with him and he loves her. Dr. Kennedy is a top notch physician and being a nurse myself for many years, there are not many physicians out there like her. Dr. Kennedy has ALL the qualities a great physician should have! Dr. Kennedy, thank you for being so wonderful to us! Thank you Doctors on Demand for providing this type of service. We live in a rural area and it is a drive for us to go to see a provider. This has taken a lot of the pressure off of us having to get ready, drive to the doctor’s office to be seen and having long wait times to be taken back to actually see the doctor, going to the pharmacy and so on. By the time we get home it turns out being an all day process. Having visits via telemedicine has eliminated almost all of that process and it still leaves us with the rest of the day to do the other things we are obligated to do! Again, thank you Dr. on Demand & Dr. Rachel Kennedy!!

   MMG1971 · 30 Aug 2026

4.9 88956 ratings · Google Play

1. 1/5

   unreliable AI and customer service. I literally checked to see if they were able to help me with my specific situation before I made my appt and was told yes. then after being tossed between 2 different doctors who didn't even speak to me, I was told that they can't help me. I wasted over an hour on the phone waiting and never even getting the chance to discuss anything with the provider, ONLY with AI summary assistant. I do NOT recommend this app.

   R. M. · 6 Aug 2026

2. 5/5

   excellent option for self pay patients stellar providers

   Linda Shaw · 6 Aug 2026

3. 1/5

   new update is terrible. dont update if you dont have too. continues to crash for android (Samsung ultra 24) service is still amazing. Just fix the app

   Kris Bergemann · 6 Aug 2026

4. 5/5

   They were proficient in addressing my issue. I would definitely recommend this service.

   Susan Forman · 6 Aug 2026

5. 2/5

   not impressed with quality of doctor's

   Gerald Winton · 6 Aug 2026

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