Dave’s Hot Chicken®

• Free to download

Last verified 29 Sep 2026

4.8 68643 ratings · App Store

1. 1/5Please fix your app Dave…

   DISCLAIMER: This review is being written towards the app, not the restaurant itself I was at Dave’s Hot Chicken once while hanging out with a friend and I absolutely loved their food that I knew I had to come back again one day. So today, I tried to order my meal through this app, which when I do, it first gave me an error that the request timed out. I then went to try and order again on the app when this time, I get another error, which was when both attempts of trying to pay on the app appeared into my bank account as a pending charge. So I then tried to call the restaurant location that I was trying to pick up my order from when the employee on the phone says that they don’t even see both orders have went through to their systems! This was when as soon as I have arrived to the restaurant, I would have to show the employee proof that the Dave’s Hot Chicken app had tried to charge me for two orders that didn’t even go through to the restaurant. Since the employees were not able to receive my order, there was nothing they could do and I had to order my meal again and wait longer than planned since it was a walk-in. I could never imagine having a restaurant app that can’t even send orders to the restaurant, but will try to charge your card for the meal anyway. Dave, if you are reading this review, please fix your restaurant app. I love the food at Dave’s, but it would feel disappointing to not have a well-functional app to place orders ahead of time

   Blueberry123!!! · 29 Sep 2026

2. 2/5i like daves… but

   i’ll take my sweet time placing an order, ordering my daves number 2 double sliders. no slaw, no pickles. add cheese… ummmm, medium heat. then… i add extra stuff, it varies on the different days. today i’m getting cheese fries and a 10 piece order of daves chicken bites. dr pepper (also i gotta clarify its not all for me, i share with my lovely girlfriend of 3 years) now i go through this tedious process every. single. time. and of course, thats not exactly what i’m complaining about… my problem is the payment system. i put my dang ol payment information in and when i click “place order” it says “ERROR!! YOU ARE STINKY AND YOU DO NOT DESERVE DAVES CHICKEN RIGHT NOW! TRY AGAIN!!” and then i have to do it all over again. daves number 2 double sliders, medium spice, no slaw, no pickles, add cheese. daves 10 piece medium spice bites. and SOMETIMES cheese fries. add to my bag, dr pepper. then add payment, place order.. and HOPEFULLY. JUST HOPEFULLY. my daves order will actually go through. thank you daves hot chicken APP!

   Mr Peepee · 29 Sep 2026

3. 3/5Long, Unnecessary Wait

   We love Dave’s Hot Chicken and it’s literally my son’s favorite place. Today we ordered on the app and arrived at the store a few minutes later. Our first cashier was great and communicated well letting us know our food would be out in a few minutes. She then went to the kitchen and was replaced up front by another female cashier. An order or two were given to other customers and then an order that looked like ours was bagged and placed on the counter. The cashier then turned her attention to other things, leaving that order sitting in the counter for a really long time. After 5-10 minutes, the original cashier came out (and was wonderfully pleasant like the first interaction), and asked the other one if the order for Jason was waiting on anything and it was not. It had just sat there on the counter for all that time for no reason. Not sure what the issue was as we had no interaction at all with the second cashier, but the service was really off putting. It felt intentional. We’ll probably be back, but on a shorter leash.

   Phi714 · 29 Sep 2026

4. 1/5App automatically adds a tip to each order

   This review is for the app only. The restaurant and food are amazing! Unfortunately the app is not a great experience. It’s so helpful to be asked to use it to order ahead because the food is cooked to order and can take longer than a typical fast food place that uses a microwave or preheated food. BIG BUT… when you go to checkout they automatically have a 15% tip set as the default, which adds a decent chunk to your bill. If you happen to notice the extra cost, it’s usually too late to go back and change the tip. If you re-order using a previous order that has the tip included (not by your choice), then it also copies the tip % and it’s really hard to catch. The bottom line is that the default setting for a tip should be zero% and we should be able to knowingly chose the amount we want to tip, instead of being tricked into paying more. If they did this same practice of adding 15% to every bill when you’re ordering inside the restaurant at the cashier, I’m pretty sure people would not be happy!!!

   Jsm OB · 29 Sep 2026

5. 5/5Dave’s> Chick Fil A

   (I would first just like the say. Please ignore all the hateful comments about this place.) Oh my Dave’s…where do I even start. From the moment I walked into the store, until the moment I walked out of the store. I was filled with joy. The way the chicken is cooked to absolute perfection…TEXTbook. The way the worker took my order…TEXTbook. The way the worker called my name for my food TEXTbook. The way the worker even re-stocked the sauce packets was even a textbook job. Everything here is impeccable. The best feeling in the world is when that worker calls your name that your food is ready…you get up out of you seat…walk over to the counter…and receive your chicken…although it is indeed chicken…it feels more of like receiving an award. It feels like you just accomplished your biggest life goal. It really is special. I love Dave’s so much and everyone who talks bad about Dave’s is truly lying. No better restaurant in the world than THE Dave’s Hot Chicken.

   Dave’s lover · 29 Sep 2026

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