CSCPay Mobile

• Free

Last verified 30 Aug 2026

4.2 35248 ratings · App Store

1. 5/5Washing Clothes in the Middle of the Night

   I find it much more quiet doing all the weeks laundry for my family in the middle of the night. Not only is it peaceful, and I am able to use however many machines I need to, depending on that particular week, all the while keeping others available just in case someone else has the same way of thinking!!!! Side bar…. for those who do your laundry at any time of the day or night, please try to be a little more considerate of keeping track of the time your wash should be finished, and be right there to move them to the dryer, so those waiting/ needing to wash clothes are able to, and not leaving your wash in a machine for hours at a time, especially when there are only 6 washers, 1 currently not working, but for the last 6+ months only 3 were working and 8 dryers and currently 2 are down. I really love using this app, makes it so much easier than always trying to accumulate enough quarters throughout the week to do laundry lol!!!! Plus the people who work here are awesome, always smiling and approachable and always willing to help with whatever your needs may be!!!! Spring Wood Suites Linden NJ With All Sincerity Praying to catch that break we so desperately NEED…..!

   Forelli Mama 5 · 30 Aug 2026

2. 2/5Good concept, terrible execution

   I want to like this app so bad because in theory it could work really well, but it just doesn’t work well at all. I have never written a review of an app before today, but this app has me at my wit’s end. The app is supposed to show if the washers/dryers are available at the moment, and this feature does not work at all. The app says there are no washers or dryers available 100% of the time, regardless of if the machines are in use or not. The app is supposed to have a timer to tell you how much time is left in your wash/dry cycle, this works maybe 50% of the time (the other 50%, a timer doesn’t show up at all). The app is supposed to provide a notification when the washer/dryer is done, this works maybe 30% of the time, and I have to manually check the app periodically (if the timer feature is functioning) or set a timer of my own. I have also had multiple instances of paying to start the washer/dryer and having it shut off less than a minute later, so that I have to pay to start it again. It was less time consuming and frustrating to go get quarters at the bank before these new machines were installed in my apartment. Additionally, in the “Help” tab of the app, instructions for troubleshooting are over 5 years old and the features of the app have apparently changed so that the troubleshooting measures cannot be enacted.

   Rileyhoops · 30 Aug 2026

3. 1/5They will steal your money

   On December 27, 2023, I requested a refund after attempting to wash my clothes, which came out of the washer dirtier than before. Even after using two different washers, the issue persisted. However, I didn't receive a refund until March 23, 2024, and it was provided in the form of a bonus added to my laundry account, even though the complex stopped using their services on February 28, the day before I moved out. When the first refund was settled, I attempted to close my account and have the money refunded to my debit card, but I was informed that bonuses couldn't be refunded to a debit card. I then requested the remaining amount but was denied on three separate occasions, even after two requests were submitted by a supervisor. Subsequently, on July 31, 2024, I was told that they needed one of the two cards I used to load my account. However, I received a new debit card on March 1, 2024, as a replacement for one of the cards they requested, and the account for the second card is closed. Despite informing them of this, all communication ceased. Now, every time I call, I'm told that the wait time is 3-4 minutes, but after waiting for 15+ minutes, the line goes silent. This situation is incredibly frustrating and unprofessional. If my December request had been handled promptly, my account would have been closed before I received the new debit card. It's unfair that I'm losing money because they are not doing their job.

   CookieMonster1958 · 30 Aug 2026

4. 2/5Going Downhill

   While basic functionality is mostly intact, this whole operation leaves a LOT to be desired. At any given time, practically half of the machines in my apartment complex’s laundry room are out of order. Within the past several months or so, the app started pushing ads, which cannot be disabled without disabling ALL notifications from the app. Before I disabled notifications from this app, it tended to not notify me when the washer or dryer finished until way later—up to an hour or two! Sometime after I disabled notifications (I don’t know if this was the cause), starting washers and dryers through the app now yields an error that says the “uuid parameter is not supported”; it’s not too big a problem for me, but it does signify that the app doesn’t work as well as it used to. But wait, there’s more! As so many other reviewers have pointed out in the past couple months, CSC has introduced convenience fees! The only reason I got this app is that I got so many errors when I tried to pay using the card readers, but now the company charges 25 cents whenever you use your card instead of the app! And if you add less than $10 to your account at a time, you get charged another 25 cents! (These are the specific fees in my apartment complex, at least.) To top it all off, I just had a heck of a time updating my debit card such that I could add funds to my CSCPay account again (my old card was about to expire, so my bank sent me a new one with the same number). That process was downright finicky!

   ToaClippy · 30 Aug 2026

5. 1/5Terrible! Horrible! Read this!

   I typically don’t leave reviews for anything unless they’re positive, but this app has got me fed up. This laundry app is beyond frustrating and honestly feels like a scam at this point. The prices keep going up, and paying over $6 just to wash and dry clothes is absolutely ridiculous—especially considering the machines are extremely old and barely reliable. The app itself is completely faulty. I’ve tried multiple times to start a machine, and it just won’t work. It randomly says I don’t have a card on file anymore, but when I try to add my card, it tells me I already have one on file. So which is it? It’s a constant loop of errors with no resolution. Getting any kind of refund or support is basically impossible. I was overcharged and tried to get my money back, but after over a year of waiting with no help, I’ve completely given up. That alone should tell you everything you need to know about their customer service. They act like they’re doing residents a favor by “saving” us $0.25 for using the app instead of a card, which is laughable considering how broken the system is. Communication is terrible, support is nonexistent, and the whole experience is just stressful. Overall, this app is unreliable, overpriced, and poorly managed. It makes doing something as simple as laundry way more difficult than it should be. Avoid if you can.

   RedLippedAngie · 31 Jul 2026

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