CrossCountry

Name: CrossCountry
Rating: 4.3 (15 reviews)
Author: CrossCountry Trains

by CrossCountry Trains

iPhone · iPad

Active Last checked 6 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel
Utilities

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

App Store

10 store screenshots

Pricing & paywalls

App Store

Free

Last verified 6 Aug 2026

Ratings & reviews

App Store

4.3 15 ratings · App Store

5/5Easy breezy!
As if being American isn’t challenging enough, I’m from Southern California and the only train experience is the monorail at Disney Land. This app made it so easy to navigate from airport to Winchester and then Bournemouth. Then back to St. Pancras for the train to Paris

dgdriskill · 6 Aug 2026
1/5Buggy app can lead to multiple transactions without refunds!
Use with caution and always check your email after a “failed” purchase attempt. I used this app successfully in the past multiple times. Recently, the app has been glitching and crashing mid purchase. I wound up with 5 sets of tickets once the dust settled at my last purchase. I only needed 1. The app crashed repeatedly as the payment was being processed and said I had no tickets booked. I did all of the troubleshooting I could. I updated the app, I reloaded the app, I power cycled my device. Nothing worked. Then I checked my email and I had 5 completed purchase messages, all for the same train. I confirmed the charges were pending with my bank and looked up Cross Country support. Cross Country only offers support on their Twitter. The rep on Twitter assured me the app performance issue was identified and that I would get a full refund if I called their support team. The number he gave me got me through to someone with a condescending and less than helpful attitude. I wanted to cancel the whole mess and get my tickets elsewhere. The phone support rep kept putting me on hold to get approval for my refunds. It was excessive and frustrating. The experience between my Twitter chat interaction and my support phone call could not have been more different. Train your phone support staff, Cross Country! In the end I was granted refunds for 4 of the 5 sets of tickets. I was not pleased at all. I will NEVER use this service again.

HeyItsK8tee! · 6 Aug 2026
3/5Why?
Until last month, it was possible to buy tix thru Cross Country, pop them into Apple Wallet, and go. Now this app itself is an extra step, with an additional extra step of activating tickets on the day. First world problems and all, but why make more hassle for your customers?

cambridgecb1 · 6 Aug 2026
1/5LNER only ticket
Boggles my mind how I can buy an LNER only ticket on the CrossCountry App.

Buzzatraz · 6 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Financial Info — Payment Info Developer declared
Data Linked to You — Analytics — Search History Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
Data Linked to You — App Functionality — Search History Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Diagnostics Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Purchases Developer declared
Data Linked to You — Search History Developer declared
Data Linked to You — Usage Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Product Personalization — Location — Coarse Location Developer declared
Data Not Linked to You — Product Personalization — Location — Precise Location Developer declared
Data Not Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Usage Data Developer declared
Data Used to Track You — Identifiers — Device ID Developer declared
Data Used to Track You — Identifiers Developer declared
Data Used to Track You — Usage Data — Advertising Data Developer declared
Data Used to Track You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

5.10.0
In this release, we have made essential bug fixes and performance improvements.
5.11.0
In this release, we have made essential bug fixes and performance improvements.
5.12.0
In this release, we have made essential bug fixes and performance improvements.
5.13.0
In this release, we have made essential bug fixes and performance improvements.
5.13.1
In this release, we have made essential bug fixes and performance improvements.
5.14.0
In this release, we have made essential bug fixes and performance improvements.
5.14.1
In this release, we have made essential bug fixes and performance improvements.
5.14.2
In this release, we have made essential bug fixes and performance improvements.
5.15.0 · 6 Aug 2026
In this release, we have made essential bug fixes and performance improvements.
5.4.11
We’ve added some exciting new features to your Travel Companion. You can now view other trains that you can travel on, or add you tickets to your wallet at the tap of a button. Wanting to get push notifications? You can now easily opt in before you travel to make sure that you stay on top of your journey
5.4.4
Some users may notice that your travel experience just got easier as we test our new Travel Companion feature. Access all your journey details in one place, including your ticket information and train times. This release also includes several performance improvements and bug fixes.
5.4.5
We’ve improved the Travel Companion, displaying real-time information allowing you to check if your train is on time. This release also includes several performance improvements and bug fixes
5.4.6
We've listened to your feedback and have included a range of bug fixes and small feature improvements to make your overall experience smoother.
5.4.8
You loved the recent Travel Companion update, so we've made it even more useful for you on your journeys. We've improved the live journey updates, added seat and bike reservation information , booking details and added support for even more ticket types.
5.4.9
Look out for ‘Also valid on’ which displays additional trains you can travel on for customers choosing flexible tickets. We’ve also improved our app design, making any ticket restrictions clearer to you before you buy your ticket.
5.5.1
In this release, we have made essential bug fixes and performance improvements.
5.5.2
Saving money just got easier! Our new weekly price calendar helps you find the cheapest prices at a glance—showing the best deals for any day around your chosen search date. Plan smarter and save more!
5.5.4
We’ve added the ability for you to buy tickets even faster for those customers who use Live Times. We’ve also fixed a few bugs to improve the overall customer experience.
5.5.5
In this release, we have made essential bug fixes and performance improvements.
5.5.6
In this release, we have made essential bug fixes and performance improvements.
5.6.0
In this release, we have made essential bug fixes and performance improvements.
5.7.0
In this release, we have made essential bug fixes and performance improvements.
5.8.0
In this release, we have made essential bug fixes and performance improvements.
5.8.1
In this release, we have made essential bug fixes and performance improvements.
5.9.0
In this release, we have made essential bug fixes and performance improvements.

Show more Show less

Alternatives

TransPennine Express — Same category + similar ratings
Northern Train Tickets & Times — Same category + similar ratings
WMR: Train Tickets & Times — Same category + similar ratings
Chiltern Railways - Tickets — Same category + similar ratings
EMR - East Midlands Railway — Same category + similar ratings
Seatfrog: Buy Train Tickets — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 6 Aug 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare CrossCountry with TransPennine Express.

View JSON

GET /api/v3/apps/459476759

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      "reviews": [
        {
          "rating": 5,
          "title": "Easy breezy!",
          "body": "As if being American isn’t challenging enough, I’m from Southern California and the only train experience is the monorail at Disney Land. This app made it so easy to navigate from airport to Winchester and then Bournemouth. Then back to St. Pancras for the train to Paris",
          "author": "dgdriskill",
          "date": "6 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Buggy app can lead to multiple transactions without refunds!",
          "body": "Use with caution and always check your email after a “failed” purchase attempt. I used this app successfully in the past multiple times. Recently, the app has been glitching and crashing mid purchase. I wound up with 5 sets of tickets once the dust settled at my last purchase. I only needed 1. The app crashed repeatedly as the payment was being processed and said I had no tickets booked. I did all of the troubleshooting I could. I updated the app, I reloaded the app, I power cycled my device. Nothing worked. Then I checked my email and I had 5 completed purchase messages, all for the same train. I confirmed the charges were pending with my bank and looked up Cross Country support. Cross Country only offers support on their Twitter. The rep on Twitter assured me the app performance issue was identified and that I would get a full refund if I called their support team. The number he gave me got me through to someone with a condescending and less than helpful attitude. I wanted to cancel the whole mess and get my tickets elsewhere. The phone support rep kept putting me on hold to get approval for my refunds. It was excessive and frustrating. The experience between my Twitter chat interaction and my support phone call could not have been more different. Train your phone support staff, Cross Country! In the end I was granted refunds for 4 of the 5 sets of tickets. I was not pleased at all. I will NEVER use this service again.",
          "author": "HeyItsK8tee!",
          "date": "6 Aug 2026"
        },
        {
          "rating": 3,
          "title": "Why?",
          "body": "Until last month, it was possible to buy tix thru Cross Country, pop them into Apple Wallet, and go. Now this app itself is an extra step, with an additional extra step of activating tickets on the day. First world problems and all, but why make more hassle for your customers?",
          "author": "cambridgecb1",
          "date": "6 Aug 2026"
        },
        {
          "rating": 1,
          "title": "LNER only ticket",
          "body": "Boggles my mind how I can buy an LNER only ticket on the CrossCountry App.",
          "author": "Buzzatraz",
          "date": "6 Aug 2026"
        }
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      "released_at": null,
      "notes": "We’ve added some exciting new features to your Travel Companion. You can now view other trains that you can travel on, or add you tickets to your wallet at the tap of a button. Wanting to get push notifications? You can now easily opt in before you travel to make sure that you stay on top of your journey"
    },
    {
      "store": "apple",
      "version": "5.4.4",
      "released_at": null,
      "notes": "Some users may notice that your travel experience just got easier as we test our new Travel Companion feature. Access all your journey details in one place, including your ticket information and train times. This release also includes several performance improvements and bug fixes."
    },
    {
      "store": "apple",
      "version": "5.4.5",
      "released_at": null,
      "notes": "We’ve improved the Travel Companion, displaying real-time information allowing you to check if your train is on time. This release also includes several performance improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "5.4.6",
      "released_at": null,
      "notes": "We've listened to your feedback and have included a range of bug fixes and small feature improvements to make your overall experience smoother."
    },
    {
      "store": "apple",
      "version": "5.4.8",
      "released_at": null,
      "notes": "You loved the recent Travel Companion update, so we've made it even more useful for you on your journeys. We've improved the live journey updates, added seat and bike reservation information , booking details and added support for even more ticket types."
    },
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      "store": "apple",
      "version": "5.4.9",
      "released_at": null,
      "notes": "Look out for ‘Also valid on’ which displays additional trains you can travel on for customers choosing flexible tickets. We’ve also improved our app design, making any ticket restrictions clearer to you before you buy your ticket."
    },
    {
      "store": "apple",
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      "released_at": null,
      "notes": "In this release, we have made essential bug fixes and performance improvements."
    },
    {
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      "version": "5.5.2",
      "released_at": null,
      "notes": "Saving money just got easier! Our new weekly price calendar helps you find the cheapest prices at a glance—showing the best deals for any day around your chosen search date. Plan smarter and save more!"
    },
    {
      "store": "apple",
      "version": "5.5.4",
      "released_at": null,
      "notes": "We’ve added the ability for you to buy tickets even faster for those customers who use Live Times. We’ve also fixed a few bugs to improve the overall customer experience."
    },
    {
      "store": "apple",
      "version": "5.5.5",
      "released_at": null,
      "notes": "In this release, we have made essential bug fixes and performance improvements."
    },
    {
      "store": "apple",
      "version": "5.5.6",
      "released_at": null,
      "notes": "In this release, we have made essential bug fixes and performance improvements."
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  "alternatives": [
    {
      "app_id": 460359233,
      "name": "TransPennine Express",
      "url": "https://appcorpus.com/apps/transpennine-express-460359233",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 576380036,
      "name": "Northern Train Tickets & Times",
      "url": "https://appcorpus.com/apps/northern-train-tickets-times-576380036",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1316102179,
      "name": "WMR: Train Tickets & Times",
      "url": "https://appcorpus.com/apps/wmr-train-tickets-times-1316102179",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1313193842,
      "name": "Chiltern Railways - Tickets",
      "url": "https://appcorpus.com/apps/chiltern-railways-tickets-1313193842",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1472202499,
      "name": "EMR - East Midlands Railway",
      "url": "https://appcorpus.com/apps/emr-east-midlands-railway-1472202499",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1129001637,
      "name": "Seatfrog: Buy Train Tickets",
      "url": "https://appcorpus.com/apps/seatfrog-buy-train-tickets-1129001637",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-08-06",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
      "App Store"
    ]
  },
  "availability_markets": {
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      "gb",
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    "selected": "us",
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  "feature_events": {
    "events": []
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  "features_slice": {
    "plans": [
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        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
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    ],
    "features": [],
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    "data_cutoff": "6 Aug 2026"
  }
}