CRM by DealerSocket

Name: CRM by DealerSocket
Rating: 4.6 (2748 reviews)
Author: SOLERA HOLDINGS, INC

by SOLERA HOLDINGS, INC

iPhone · iPad · Android

Active Last checked 31 Jul 2026

App Store ↗ Google Play ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Business
Utilities

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

Google Play

24 store screenshots

CRM by DealerSocket android screenshot 1

CRM by DealerSocket android screenshot 2

CRM by DealerSocket android screenshot 3

CRM by DealerSocket android screenshot 4

Pricing & paywalls

App Store Google Play

Free

Last verified 31 Jul 2026

Free to download

Last verified 31 Jul 2026

Ratings & reviews

App Store Google Play

4.6 2748 ratings · App Store

1/5Poor System, not mobile friendly
We’ve been using this system for years and it continually crashes and stops responding. I have to delete and redownload the app weekly to get it to actively work. When trying to respond to emails, it is not mobile friendly, so you can’t see the screen as you type an email back. You cannot view your open opportunities on the app. You also cannot view your tasks due for the day, just your total tasks for all time. Searching for a customer is nonexistent unless you have their phone number memorized. The only thing the app works well for is texting customers back, but that’s only when the app loads.

Beehappe12579. · 31 Jul 2026
1/5Banging your head against a wall is better than using this app
If you like headaches, just bang your head against the wall and save yourself the trouble of using this app! Both accomplish the same result! Seriously, this app never functions properly. It will log you out unexpectedly. Seems never to open properly to login. Customers get sent choppy text messages or you receive choppy text messages from customers and have to piecemeal them together. It will delete emails, or not send them. If you hop out of the app to double check something before sending a message or email it will erase everything you were working on. It sends texts to the wrong customer sometimes creating serious confusion and heat. The list goes on and on and on. I used to love dealer socket years ago. But they have seriously fallen off.

HumbleMentor · 31 Jul 2026
2/5Underwhelmed
I am constantly having to delete and reinstall the app. I was instructed not to do this, all I should do is log out if I’m having issues. The logging out does absolutely nothing. If I’m writing an email within the app, the font will randomly change itself out of nowhere. So I have to erase the email and start all over again. I am not a fan of Dealer Socket in general, they have so many improvements that could be made and don’t really seem to care about making any of them.

Flower Vase Elite · 31 Jul 2026
5/5Love the DL Scan Update
I’m excited to see the updated Driver’s License Scan experience that saves some taps and makes the process more efficient - including being able update an existing prospect/customer record with the scanned license when you UP the customer. Some additional enhancements I’d love to see in the future: - Auto-capture back and front of license (or ID) without the need to hit the shutter button - When scanning the barcode to UP a customer, if an unexpired license/image is already present give the option to skip the photos and go straight to the prospect record - Allow sending a pre-filled SocketCredit App from the opportunity in mobile just like you can from the desktop version of CRM Keep the updates coming!

jtr02a · 31 Jul 2026
5/5Dealersocket
App is easy to use, I like when a text comes and can go directly to customer I’m working with and don’t have to search by the phone number. they have improved the workflow and our csm Lee always provides updates on what’s new with mobile functionality. much Better than others out there.

selling the dream · 31 Jul 2026

4.6 850 ratings · Google Play

4/5
It is not as user friendly as I would like but it is good at keeping notes and logging calls.

Rick Ewing · 31 Jul 2026
3/5
could improve navigation through app, it's slow to record actions and has bugs from time to time

Sammy Mohamad · 31 Jul 2026
1/5
always crashing

Delso Ferreira · 31 Jul 2026
1/5
More like DealerSucket

Hafa Adai · 31 Jul 2026
1/5
can't open the app

Ignacio Ibarra · 31 Jul 2026

Privacy & accessibility

App Store Google Play

Privacy

Data Linked to You — Analytics — Contact Info — Email Address Developer declared
Data Linked to You — Analytics — Contact Info — Name Developer declared
Data Linked to You — Analytics — Contact Info — Phone Number Developer declared
Data Linked to You — Analytics — Contact Info — Physical Address Developer declared
Data Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Sensitive Info Developer declared
Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Sensitive Info Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Diagnostics Developer declared

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Accessibility

No accessibility labels collected yet.

Privacy

Data collected — Analytics — App info and performance — Crash logs Developer declared
Data collected — Analytics — App info and performance — Diagnostics Developer declared
Data collected — Analytics — App info and performance — Other app performance data Developer declared
Data collected — App functionality — Photos and videos — Photos Developer declared
Data collected — App functionality — Photos and videos — Videos Developer declared
Data collected — App functionality, Analytics — App activity — Other user-generated content Developer declared
Data collected — App functionality, Analytics — Device or other IDs Developer declared
Data collected — App functionality, Analytics — Messages — Emails Developer declared
Data collected — App functionality, Analytics — Messages — SMS or MMS Developer declared
Data collected — App functionality, Analytics, Account management — Messages — Other in-app messages Developer declared
Data collected — App functionality, Analytics, Account management — Personal info — Address Developer declared
Data collected — App functionality, Analytics, Account management — Personal info — Name Developer declared
Data collected — App functionality, Analytics, Account management — Personal info — Phone number Developer declared
Data collected — App functionality, Analytics, Account management — Personal info — Race and ethnicity Developer declared
Data collected — App functionality, Analytics, Personalization — Personal info — Email address Developer declared
Data collected — App functionality, Analytics, Personalization — Personal info — User IDs Developer declared
Security practices — The developer doesn’t provide a way for you to request that your data be deleted — Data can’t be deleted Developer declared
Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store Google Play

1.32.10
Updated the Inventory screen to add a clear filters button Updated our DL scan logic to support the new Arizona drivers license portrait format Resolved an issue to display an appropriate error message when clicking on some email notifications Resolved an issue on the duplicate search page to properly display all phone numbers associated with the duplicates Resolved a couple of crash issues
1.32.11
Added new feature to allow users to send text messages to business contacts Resolved an issue to update the Covideo production URL
1.32.12
Added a performance improvement on the Sales Opportunity screen to load the list of users quicker Resolved an issue with the clear filters button on the Inventory page when swiping down on the screen Resolved an issue to only display valid untouched web lead tasks
1.32.13
- Resolved an issue where an appointment confirmation email was sent when scheduling an Outbound Call/Reminder task
1.32.14
Resolved an issue where the "Email Tracking by Date" report does not show the Document/Template name when sending an email in the app
1.32.15
Resolved a crash when attempting to record using the Covideo link
1.32.16
Resolved an issue to fix a date issue for Call Tasks
1.32.17
Resolved an issue where creating appointment tasks was causing a 500 error Resolved an issue where the app was asking to scan a drivers license in Quick Up when the user did not have proper scan permissions Resolved an issue where the clicking on the phone icon was not working on the Inbound/Outbound call task screen Resolved some minor crashes in the app
1.32.3
* Resolved an issue with click to call where it was not allowing the user to call a user that had been previously called * Resolved an issue on the Log Phone Call page where the cancel button was not working when selecting an assigned to user
1.32.4
Resolved an issue on the Reporting screen to fix the counts for the Next 72 hours section Resolved an issue to automatically check the send calendar invite and send text confirmation when scheduling an appointment Resolved a crash issue that occurred when switching sites immediately after doing a customer search Resolved an issue to respect the email invite permission Resolved an issue to fix the display names that were getting truncated at the top of the screen Resolved an issue to fix the visibility of the text and email icons on some task pages Resolved an issue to add placeholder images in SocketTalk while images are loaded in the background
1.32.5
Resolved an issue in tasks to fix the time so it shows the correct task time Resolved an issue on the appointment task page to ensure the phone call button actually initiates the phone call
1.32.6
Added a lead details section on the Sales Opportunity page for web lead opportunities Resolved an issue on the Inventory vehicle screen to display an error message if the vehicle no longer exists
1.32.7
Resolved an issue where the restrict customer search permission was not being respected Resolved an issue on the Inventory vehicle screen to display an error message if the vehicle no longer exists
1.32.8
Added a new Untouched Web leads icon to the home page that will open the web lead tasks Updated the Email Received Task screen to add the response buttons seen on other platforms Resolved an issue to improve the scrolling on the Inventory view when additional vehicles are loaded Resolved an issue to fix some inconsistencies found when editing and completing tasks Resolved an issue on the Inventory filters page to ensure that at least one franchise is selected Resolved a display issue with phone numbers when the restrict customer search permission is enabled Resolved an issue with the confirm appointment task workflow
1.32.9
Updated the app for iOS 18 Updated the Quick Up DL scan workflow to allow users to replace the duplicate selected customer data with the DL scanned data Improve the logout workflow to alert the user why they were logged out of the app Resolved an issue to restore the menu option to delete trades on the sales opp page Resolved a crash issue on the sales opportunity page
1.33.0
Resolved an issue where the ranking wasn't being set correctly when creating a Quick Up
1.33.1
Added new feature in SocketTalk to allow the user to select a language preference on the conversation screen
1.34.0
Added multi-dealership selection as part of the login workflow for users that have multiple dealership access Added new icon to the home screen to allow users to add custom favorite filter shortcuts
1.34.1
Resolved an issue to fix the default ranking value Updated the privacy policy link in the app
1.34.2
Resolved an issue where the disable opt-in was not coming up when texting a customer from a weblead task Resolved an issue where closing out tasks were causing issues in reports due to a date/time issue Resolved an issue with Covideo where the Add Vehicle button was not working Resolved a minor UI issue with Covideo to display the correct thumbnail
1.34.3
Resolved an issue where some users were not able to access the sales pipeline filters on the reporting screen Integrated Datadog SDK into the app
1.34.4
Resolved an issue with Covideo to update the video links
1.34.5
Resolved an issue where work notes were not loading for AI managed leads Integrated Solera Scanner SDK for VIN scanning
1.34.6
Resolved an issue to remove an extra video hyperlink that appeared in the body of Covideo emails that were sent to customers Resolved multiple parsing issues found when scanning British Columbia licenses Resolved a UI issue with the email screen to fix the send button position
1.34.7 · 9 Jun 2026
Our latest update comes with bug fixes and performance enhancements to ensure a seamless experience.

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1.34.9 · 24 Jun 2026

Alternatives

CDK Modern Retail CRM — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store, Google Play

Independent summary has not been published yet.

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Example prompt

Compare CRM by DealerSocket with CDK Modern Retail CRM.

View JSON

GET /api/v3/apps/1453920054

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  "ratings": [
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      "store": "apple",
      "average": 4.6,
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      "market": "us",
      "observed_at": "2026-07-31",
      "reviews": [
        {
          "rating": 1,
          "title": "Poor System, not mobile friendly",
          "body": "We’ve been using this system for years and it continually crashes and stops responding. I have to delete and redownload the app weekly to get it to actively work. When trying to respond to emails, it is not mobile friendly, so you can’t see the screen as you type an email back. You cannot view your open opportunities on the app. You also cannot view your tasks due for the day, just your total tasks for all time. Searching for a customer is nonexistent unless you have their phone number memorized. The only thing the app works well for is texting customers back, but that’s only when the app loads.",
          "author": "Beehappe12579.",
          "date": "31 Jul 2026"
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          "rating": 1,
          "title": "Banging your head against a wall is better than using this app",
          "body": "If you like headaches, just bang your head against the wall and save yourself the trouble of using this app! Both accomplish the same result! Seriously, this app never functions properly. It will log you out unexpectedly. Seems never to open properly to login. Customers get sent choppy text messages or you receive choppy text messages from customers and have to piecemeal them together. It will delete emails, or not send them. If you hop out of the app to double check something before sending a message or email it will erase everything you were working on. It sends texts to the wrong customer sometimes creating serious confusion and heat. The list goes on and on and on. I used to love dealer socket years ago. But they have seriously fallen off.",
          "author": "HumbleMentor",
          "date": "31 Jul 2026"
        },
        {
          "rating": 2,
          "title": "Underwhelmed",
          "body": "I am constantly having to delete and reinstall the app. I was instructed not to do this, all I should do is log out if I’m having issues. The logging out does absolutely nothing. If I’m writing an email within the app, the font will randomly change itself out of nowhere. So I have to erase the email and start all over again. I am not a fan of Dealer Socket in general, they have so many improvements that could be made and don’t really seem to care about making any of them.",
          "author": "Flower Vase Elite",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Love the DL Scan Update",
          "body": "I’m excited to see the updated Driver’s License Scan experience that saves some taps and makes the process more efficient - including being able update an existing prospect/customer record with the scanned license when you UP the customer. Some additional enhancements I’d love to see in the future: - Auto-capture back and front of license (or ID) without the need to hit the shutter button - When scanning the barcode to UP a customer, if an unexpired license/image is already present give the option to skip the photos and go straight to the prospect record - Allow sending a pre-filled SocketCredit App from the opportunity in mobile just like you can from the desktop version of CRM Keep the updates coming!",
          "author": "jtr02a",
          "date": "31 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Dealersocket",
          "body": "App is easy to use, I like when a text comes and can go directly to customer I’m working with and don’t have to search by the phone number. they have improved the workflow and our csm Lee always provides updates on what’s new with mobile functionality. much Better than others out there.",
          "author": "selling the dream",
          "date": "31 Jul 2026"
        }
      ]
    },
    {
      "store": "gplay",
      "average": 4.6,
      "count": 850,
      "market": "us",
      "observed_at": "2026-07-31",
      "reviews": [
        {
          "rating": 4,
          "title": "",
          "body": "It is not as user friendly as I would like but it is good at keeping notes and logging calls.",
          "author": "Rick Ewing",
          "date": "31 Jul 2026"
        },
        {
          "rating": 3,
          "title": "",
          "body": "could improve navigation through app, it's slow to record actions and has bugs from time to time",
          "author": "Sammy Mohamad",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "always crashing",
          "author": "Delso Ferreira",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "More like DealerSucket",
          "author": "Hafa Adai",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "can't open the app",
          "author": "Ignacio Ibarra",
          "date": "31 Jul 2026"
        }
      ]
    }
  ],
  "privacy": [
    {
      "store": "apple",
      "declarations": [
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Contact Info — Phone Number",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Contact Info — Physical Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Phone Number",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Physical Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Sensitive Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — User Content — Photos or Videos",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Identifiers",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Sensitive Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "User Content",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Other Diagnostic Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Other Diagnostic Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Diagnostics",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    },
    {
      "store": "gplay",
      "declarations": [
        {
          "title": "Data collected",
          "detail": "Analytics — App info and performance — Crash logs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "Analytics — App info and performance — Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "Analytics — App info and performance — Other app performance data",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Photos and videos — Photos",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Photos and videos — Videos",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — App activity — Other user-generated content",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — Device or other IDs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — Messages — Emails",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — Messages — SMS or MMS",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Account management — Messages — Other in-app messages",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Account management — Personal info — Address",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Account management — Personal info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Account management — Personal info — Phone number",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Account management — Personal info — Race and ethnicity",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Personalization — Personal info — Email address",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics, Personalization — Personal info — User IDs",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "The developer doesn’t provide a way for you to request that your data be deleted — Data can’t be deleted",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "Your data is transferred over a secure connection — Data is encrypted in transit",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "1.32.10",
      "released_at": null,
      "notes": "Updated the Inventory screen to add a clear filters button Updated our DL scan logic to support the new Arizona drivers license portrait format Resolved an issue to display an appropriate error message when clicking on some email notifications Resolved an issue on the duplicate search page to properly display all phone numbers associated with the duplicates Resolved a couple of crash issues"
    },
    {
      "store": "apple",
      "version": "1.32.11",
      "released_at": null,
      "notes": "Added new feature to allow users to send text messages to business contacts Resolved an issue to update the Covideo production URL"
    },
    {
      "store": "apple",
      "version": "1.32.12",
      "released_at": null,
      "notes": "Added a performance improvement on the Sales Opportunity screen to load the list of users quicker Resolved an issue with the clear filters button on the Inventory page when swiping down on the screen Resolved an issue to only display valid untouched web lead tasks"
    },
    {
      "store": "apple",
      "version": "1.32.13",
      "released_at": null,
      "notes": "- Resolved an issue where an appointment confirmation email was sent when scheduling an Outbound Call/Reminder task"
    },
    {
      "store": "apple",
      "version": "1.32.14",
      "released_at": null,
      "notes": "Resolved an issue where the \"Email Tracking by Date\" report does not show the Document/Template name when sending an email in the app"
    },
    {
      "store": "apple",
      "version": "1.32.15",
      "released_at": null,
      "notes": "Resolved a crash when attempting to record using the Covideo link"
    },
    {
      "store": "apple",
      "version": "1.32.16",
      "released_at": null,
      "notes": "Resolved an issue to fix a date issue for Call Tasks"
    },
    {
      "store": "apple",
      "version": "1.32.17",
      "released_at": null,
      "notes": "Resolved an issue where creating appointment tasks was causing a 500 error Resolved an issue where the app was asking to scan a drivers license in Quick Up when the user did not have proper scan permissions Resolved an issue where the clicking on the phone icon was not working on the Inbound/Outbound call task screen Resolved some minor crashes in the app"
    },
    {
      "store": "apple",
      "version": "1.32.3",
      "released_at": null,
      "notes": "* Resolved an issue with click to call where it was not allowing the user to call a user that had been previously called * Resolved an issue on the Log Phone Call page where the cancel button was not working when selecting an assigned to user"
    },
    {
      "store": "apple",
      "version": "1.32.4",
      "released_at": null,
      "notes": "Resolved an issue on the Reporting screen to fix the counts for the Next 72 hours section Resolved an issue to automatically check the send calendar invite and send text confirmation when scheduling an appointment Resolved a crash issue that occurred when switching sites immediately after doing a customer search Resolved an issue to respect the email invite permission Resolved an issue to fix the display names that were getting truncated at the top of the screen Resolved an issue to fix the visibility of the text and email icons on some task pages Resolved an issue to add placeholder images in SocketTalk while images are loaded in the background"
    },
    {
      "store": "apple",
      "version": "1.32.5",
      "released_at": null,
      "notes": "Resolved an issue in tasks to fix the time so it shows the correct task time Resolved an issue on the appointment task page to ensure the phone call button actually initiates the phone call"
    },
    {
      "store": "apple",
      "version": "1.32.6",
      "released_at": null,
      "notes": "Added a lead details section on the Sales Opportunity page for web lead opportunities Resolved an issue on the Inventory vehicle screen to display an error message if the vehicle no longer exists"
    },
    {
      "store": "apple",
      "version": "1.32.7",
      "released_at": null,
      "notes": "Resolved an issue where the restrict customer search permission was not being respected Resolved an issue on the Inventory vehicle screen to display an error message if the vehicle no longer exists"
    },
    {
      "store": "apple",
      "version": "1.32.8",
      "released_at": null,
      "notes": "Added a new Untouched Web leads icon to the home page that will open the web lead tasks Updated the Email Received Task screen to add the response buttons seen on other platforms Resolved an issue to improve the scrolling on the Inventory view when additional vehicles are loaded Resolved an issue to fix some inconsistencies found when editing and completing tasks Resolved an issue on the Inventory filters page to ensure that at least one franchise is selected Resolved a display issue with phone numbers when the restrict customer search permission is enabled Resolved an issue with the confirm appointment task workflow"
    },
    {
      "store": "apple",
      "version": "1.32.9",
      "released_at": null,
      "notes": "Updated the app for iOS 18 Updated the Quick Up DL scan workflow to allow users to replace the duplicate selected customer data with the DL scanned data Improve the logout workflow to alert the user why they were logged out of the app Resolved an issue to restore the menu option to delete trades on the sales opp page Resolved a crash issue on the sales opportunity page"
    },
    {
      "store": "apple",
      "version": "1.33.0",
      "released_at": null,
      "notes": "Resolved an issue where the ranking wasn't being set correctly when creating a Quick Up"
    },
    {
      "store": "apple",
      "version": "1.33.1",
      "released_at": null,
      "notes": "Added new feature in SocketTalk to allow the user to select a language preference on the conversation screen"
    },
    {
      "store": "apple",
      "version": "1.34.0",
      "released_at": null,
      "notes": "Added multi-dealership selection as part of the login workflow for users that have multiple dealership access Added new icon to the home screen to allow users to add custom favorite filter shortcuts"
    },
    {
      "store": "apple",
      "version": "1.34.1",
      "released_at": null,
      "notes": "Resolved an issue to fix the default ranking value Updated the privacy policy link in the app"
    },
    {
      "store": "apple",
      "version": "1.34.2",
      "released_at": null,
      "notes": "Resolved an issue where the disable opt-in was not coming up when texting a customer from a weblead task Resolved an issue where closing out tasks were causing issues in reports due to a date/time issue Resolved an issue with Covideo where the Add Vehicle button was not working Resolved a minor UI issue with Covideo to display the correct thumbnail"
    },
    {
      "store": "gplay",
      "version": "1.34.9",
      "released_at": "2026-06-24",
      "notes": ""
    }
  ],
  "alternatives": [
    {
      "app_id": 1288617058,
      "name": "CDK Modern Retail CRM",
      "url": "https://appcorpus.com/apps/cdk-modern-retail-crm-1288617058",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-07-31",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
      "App Store",
      "Google Play"
    ]
  },
  "availability_markets": {
    "live": [
      "us"
    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "31 Jul 2026"
  }
}