CDK Modern Retail CRM

Name: CDK Modern Retail CRM
Rating: 2.2 (301 reviews)
Author: Elead1One

by Elead1One

iPhone · iPad

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Business
Shopping

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

2.2 301 ratings · App Store

2/5So frustrating
There should be notifications for more things - for example, it tells you when someone read your email, but not when they reply? 🧐😩 Also please fix the constant notification error where it just stops giving you notifications for new leads, when you check the notification settings in the app it tells you there’s an error and to log out and back in again, but that doesn’t fix it. So then I tried hard resetting the app, then my phone, with no luck. So now I’m uninstalling and reinstalling in hopes it will now work for me. It’s just crazy to me with the amount eLeads chargers customers monthly they don’t make sure they have a state of the art cutting edge app as a part of their platform.

SarahD904 · 31 Jul 2026
2/5Needs work.
This app is super nice for checking the customer in and putting the trade in and that’s about it. I don’t see why it brings up the process on the phone when I’d like to be able to edit the trade, what car we are looking at and even changing addresses etc. it’s impossible once they are checked in because it just brings up the process again. I feel like it’d be more beneficial for us to be able to do more on the app on the fly when we are outside or even on the sales floor.

Dc5Dan21 · 31 Jul 2026
1/5Garbage app and online access no better
I don’t know what happened to this system. Last 6 months it has gone down the toilet. Super long lag times on desktop to refresh screens. Yes temp / cookie files cleared out daily. Try working remotely. Bigger joke. We have fastest internet service you can buy and apologizing to customer about lag times is embarrassing. I would not recommend this system to any business. My time is valuable and I’m burning a lot of time waiting for screens to refresh. App doesn’t work well with Apple products.///// 7/9/22 -Last 2days system lands on buy my domain. Entire sales staff has been getting this nonsense for days now. Costing me money now.

gary gnuu · 31 Jul 2026
1/5Not efficient
As an Internet sales rep I use this on the go ALL THE TIME. I run into a lot of issues like chatting through text. I’ll try and access the opportunity button by clicking the name and that button has never worked. Assigned leads never show in internet leads tab. Me and my colleagues will randomly stop getting notifications for texts or certain leads and we have to call support to refresh. It doesn’t sync with current inventory information in real time, there’s inventory from years ago. I just tried to confirm with my client the vehicle he inquired for - I click VOI then VIEW DETAILS & never loads…

vmagallon · 31 Jul 2026
3/5Still needs improvement.
A big overall improvement from the original eLeads app. Much nicer UI and UX, along with other features that make it a breeze. However, I’d like to be able to properly use landscape mode. Every time you do anything in-app, it turns the landscape view the other way, making it nearly impossible to use cases with keyboards. (Home button facing to the right). I’d also like to see a feature implemented to where you can upload a video to send to a customer from your photo gallery.

Dyluciano · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Not Collected Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

4.25.0
NEW - Add search bar to Prospects page - Elead CRM Mobile Logo Update FIXED - Driver License Scan displays the State for new customer - Save changes to Appraisal vehicle
4.26.0
NEW: - Upload Worksheets to Document Cloud - View Documents on Document Cloud - Do Not Share/Sell FIXED: - License Scanner Canadian Postal Code - Lead Light not matching CRM - Co-buyer License Scan not saving - Search Customers not returning Business Customers
4.27.0
NEW - Single Sign On (SSO) button FIXED - Main Menu and Settings more accessible - Send email with videos attached - Edit Scheduled Task - Open sales quote, change plans, and submit
4.28.0
FIXED - State displays when Relationship is added or edited - Send text with video
4.28.1
NEW - Additional SSO Support
4.29.0
FIXED - Reports not loading when using CDK SSO
4.30.0
NEW - Forgot password removed from login FIXED - Lead Acceptance toggle matches CRM
4.31.0
FIXED - Duplicate New and Used Vehicles display on Inventory Filters - Edit the credit score saving quote - Dimension Details displays dimensions using inches - Add Me to sales team for a customer
4.31.1
Bug fixes
4.32.0
Bug fixes
4.33.0
NEW - In Person Visit replaces Showroom Up in Opportunity Information for HE dealers - In Person replaces Showroom Up on MY Day and Desking Statics for HE dealers
4.33.1
FIXED Incorrect Home Page loading
4.34.0
- Bug fixes
4.35.0
FIXED - Click-To-Call not working for some users - New Leads showing answered leads
4.36.0
The Elead CRM Mobile app is now the CDK Modern Retail CRM app!
4.37.0
NEW - OFAC Check when adding customers FIXED - Click To Call not connecting
4.38.0
- bug fixes and improvements
4.39.0
NEW - Process OFAC when editing customers
4.40.0
NEW - Dealeship name included with vehicle on Inventory page - Find Settings on the maine menu now - Virtual Lot replaced with Vehicles of Interest - Audit Trail added to existing customer license scan FIXED - Private appointments do not display in app - Organizer date range kept after completing activity - Vehicles show mileage measured in kilmoetres for Canada
4.50.0
- SSO Login Updates
4.60.0
- cloud updates - source speed improvements - bug fixes
4.60.3
- fixing issues with iOS 26
4.60.5
- Updates to inventory images
4.60.51
- cloud migration fixes
4.71.02 · 17 Jun 2026
FIXES - DocuSign

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Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.
Screenshots: not yet collected

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Compare this app with its closest alternatives.

View JSON

GET /api/v3/apps/1288617058

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          "title": "So frustrating",
          "body": "There should be notifications for more things - for example, it tells you when someone read your email, but not when they reply? 🧐😩 Also please fix the constant notification error where it just stops giving you notifications for new leads, when you check the notification settings in the app it tells you there’s an error and to log out and back in again, but that doesn’t fix it. So then I tried hard resetting the app, then my phone, with no luck. So now I’m uninstalling and reinstalling in hopes it will now work for me. It’s just crazy to me with the amount eLeads chargers customers monthly they don’t make sure they have a state of the art cutting edge app as a part of their platform.",
          "author": "SarahD904",
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        {
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          "body": "This app is super nice for checking the customer in and putting the trade in and that’s about it. I don’t see why it brings up the process on the phone when I’d like to be able to edit the trade, what car we are looking at and even changing addresses etc. it’s impossible once they are checked in because it just brings up the process again. I feel like it’d be more beneficial for us to be able to do more on the app on the fly when we are outside or even on the sales floor.",
          "author": "Dc5Dan21",
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          "body": "I don’t know what happened to this system. Last 6 months it has gone down the toilet. Super long lag times on desktop to refresh screens. Yes temp / cookie files cleared out daily. Try working remotely. Bigger joke. We have fastest internet service you can buy and apologizing to customer about lag times is embarrassing. I would not recommend this system to any business. My time is valuable and I’m burning a lot of time waiting for screens to refresh. App doesn’t work well with Apple products.///// 7/9/22 -Last 2days system lands on buy my domain. Entire sales staff has been getting this nonsense for days now. Costing me money now.",
          "author": "gary gnuu",
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    },
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      "version": "4.26.0",
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      "version": "4.37.0",
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      "notes": "NEW - OFAC Check when adding customers FIXED - Click To Call not connecting"
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