CRISP & GREEN

• Free

Last verified 5 Aug 2026

4.7 3729 ratings · App Store

1. 5/5Good app

   Overall, easy to use and I love the ability to save my favorite order to easily reorder in the future. Only quibble is the expiration date field in payments. I always select a month first, but the year defaults to the current year and filters the months available to choose automatically. Threw me off until I realized I needed to change the year field first, to then have my expiration month show. Not a big deal, but kind of counterintuitive based on what folks are used to in other apps & online payment platforms. Again, great app and great salads!

   joyspawnsjoy · 5 Aug 2026

2. 1/5Downgrade on app!

   Awful app. Please bring back prior version. This new app is a serious step backwards. I chose to migrate which did not migrate anything…lost all my rewards. The new app experience is clunky and has a terrible user interface. Want to customize…good luck. It’s all buried under the array of every topping offered in extras at the bottom. Don’t bother having a plus button there if you can’t use it. It’s a frustrating experience all around. It shouldn’t take multiple college educated people to figure out how to order a lunch. To add insult to injury we get errors during check out. Forget it. And go back to previous version. Don’t “fix” what isn’t broken.

   Newmama2 · 5 Aug 2026

3. 4/5Good, but could be better :)

   I wish the app was a little easier to navigate for ordering. Compared to other large companies that do online ordering, Crisp and Greens is just a little behind. You can’t see nutritional information, which is very helpful for many people with certain restrictions/diets for calories, sodium, protein and such. The points system page is lacking in my opinion, it doesn’t automatically show what your points are going towards unless you hit the tiny info button. Overall, it’s good, but it could be better and improved for user experience.

   htgpkmorn · 5 Aug 2026

4. 3/5Needs some bugs fixed

   I like the convenience of ordering on an app, I just wish this one had less issues. Sometimes when there are still several hours before a store closes, it won’t let me place a pickup order until the next morning, which is irritating, because if I use DoorDash to place a pickup order, it shows there’s still plenty of time to do so. It seems to happen most of the time, but not all the time, which is confusing. I’ve also noticed many small errors with prices and ingredients (for example whether they’re listed under premium toppings or regular). It seems to change often, so I guess they’re working to update things. It’s unfortunate that the problems in the app sometimes make it so that I need to go through the line instead when picking it up already prepared is more convenient. It would also be great if they added an option to get your bowl mixed up. I always ask for that in store (much easier than doing at home) but in the app it defaults to not mixed.

   Alli67 · 5 Aug 2026

5. 3/5Fix DoorDash internals

   This app uses DoorDash under the hood for delivery but fails to provide the customer with the correct tools to ensure the driver is appropriately compensated. Even if C&G has a determined rate, customers dont know if the driver is getting tipped, and I have seen tickets arrive on my orders where the amount shown is 0. This might explain why delivery orders seem to be frequently cancelled as drivers do not want to take orders where they are only paid the order minimum. - Order history screens need to be improved. - Add to cart action is confusing because the Quantity is determined in the wrong place onscreen. Unless you are already familiar with the app, adjusting the quantity will add two, not one item to the cart. - Delivery service and detail is lacking and rarely works.

   wj4 · 5 Aug 2026

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