Chicken Salad Chick

• Free

Last verified 30 Aug 2026

4.9 86904 ratings · App Store

1. 5/5🤍🤍

   Delicious! I’m absolutely in love with their food, I non-stop raved to my mom about this place after the first time we went and she even got me a gift card this Christmas, that I will be using! 😂 I’ve never had an issue the few times I’ve gone since it’s a bit out of the way for us, but not too far, except for recently. My mom and I decide to go eat there again one day, probably because she was going to get me the gift card, as she had suggested it. We walk in, I get my usual (the Olivia’s Old South with just the cheese melt, a soup or mac and cheese, whichever I’m feelin’, and a large sweet tea.) No issues with my order until we get home and it’s a little while later and my mom asked me if I wanted the other half to hers that she had taken home. I said “sure, why not” since we had gotten the same thing. Tastes good, tastes the same as I’m eating it and then I bite into a piece where I pull out a stringy, fatty piece of chicken. I’m pretty sure it was just fat off the chicken, actually. Absolutely disgusting, I’ve never dealt with anything like that from them and it really set my opinion of the place back a little, though I still love eating there! I just hope and pray it was a one time thing that won’t happen again. 🙏🏻😅

   softii. · 30 Aug 2026

2. 5/5My favorite restaurant

   I came today with some work friends to the grand opening at the Hickory location. I have been so excited that they were opening a location here in North Carolina. I ate at a Chicken Salad Chick in greenville, South Carolina, where me and my husband moved to in 2014. It was one of our favorite things to do together to enjoy a meal there! His favorite was the broccoli salad and buffalo Barclay! Tried almost all of the chicken salads and they are all so very good, my experience today was amazing! Everyone was so nice and kind. The food quality was fresh and great and being able to taste this food again made my day! I also had the privilege to meet Jim, the COO of the restaurant and he was extremely, nice and very professional and he made sure that we had everything that we needed and our service was great! I will most definitely tell everyone I know to try Chicken Salad Chick! :)

   Biggest fan! :) · 30 Aug 2026

3. 3/5Highly User Unfriendly

   This app has clearly been written with nearly no regard for how a customer uses it. The architects,, designers, and programmers appear to be simply lazy and out of touch with their users. Cell phone usability is appalling. To create and place an order the initial graphical menu selection is appealing; but once you make a selection (say The Chick)you’re presented with a vertical list; a stupid -/+ control for scoop or sandwich (choose “Scoop +” but Sandwich remains); now a two screen list of salad choices (choose “Fancy Nancy +” again ALL the other choices remain) [didn’t anyone ever hear of radio buttons, duh]; scroll thru the multi screen list to find “Plus one of:” (choose “Side +” the rest still remain); do I immediately get to choose my side, alas NO, more scrolling or “Choose your side” (choose “Broccoli Salad +” getting tired yet?)n more scrolling and alas your not done with your Broccoli Salad, NO, you’ve now got to choose “Regular Toppings”, “Toppings Removed”, “Extra Toppings” [shouldn’t “Regular Toppings” be the gosh darn DEFAULT, alas, it’s not.] I’ve used many other take-out apps from other companies and this is by far the clunkiest interface I’ve ever seen.

   ThinksDeeply · 30 Aug 2026

4. 4/5No attention to detail!!!

   Employees need to know that in a restaurant YOU DO NOT SIT AROUND IN THE DINING AREA DOING HAIR STYLING AT A TABLE LIKE 2 GIRL EMPLOYEES WERE DOING, OUT WHERE CUSTOMERS ARE GOING TO EAT THEIR MEALS!!!Also, right up front by where you place your orders!! UNSANITARY & NASTY!!!!!! Young cashier Amber needs to listen a little better to what is ordered! I ordered the new Southwest Senorita & received Sassy Scotty! I also requested that my croissant bun be grilled/toasted & she told me they could do that!! That didn’t happen either so I just went with what I was given, I brought my wife & her family out to lunch & didn’t want to create a scene. Just would like to get what I order. My wife always drinks water, I noticing my receipt later that I was charged $1.00 for a kid’s cup. 🤷🏻‍♂️ The best part of this visit was the older lady walking around the lobby checking to see if customers needed anything else. She was great!!!

   Sherda42 · 30 Aug 2026

5. 1/5Impossible to sign in

   Used to use Apple ID to sign in on the old version of the app, and since the update that is no longer an option. Because my phone number was also connected to my account, I can no longer even create a new account because the error message “mobile phone has already been taken” pops up every time. I vaguely recall creating a new account when the app initially did the first major update, but at some point I got signed out, and haven’t been able to sign back in. Using the “forgot password” option is also ridiculous because the email it sends just tells me to create a new account, and there’s never an option to reset my password, which I believe is probably because my original account used a relay email through Apple ID, which I also don’t have access to. Basically, I think it’s ridiculous that I can’t just sign up with a new account using my phone number even though it’s been used before. Or maybe even create an account without using my phone number, since it will have an email address connected.

   baylleef · 30 Aug 2026

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