Centinel Communities App

• Free

Last verified 5 Aug 2026

4.2 655 ratings · App Store

1. 3/5Simple to use. Needs some work.

   The app is fairly straightforward; copy and paste from the previous application of RentCafe. User interface is still pretty easy to navigate, perhaps add more options for repairs portion. When looking through the posts from other users there is significant lag both on the app while mobile and on the website. Makes it hard to keep attention because it constantly skips and reloads.

   Joshua Domogala · 5 Aug 2026

2. 1/5The worst way to deal with your leasing company

   You thought the automated robocallers were bad? Welcome to the age of being told to use an app made FOR YOUR NEIGHBORHOOD, that can’t even verify your address as you stare at the community center across the street. Trying to put in a maintenance request the way you’re supposed to doesn’t work, it reroutes you to a website on your browser! There’s a roundabout way to do it through the ‘maintenance history’ screen, but I only found that after angrily trying to figure out how to call these people directly. These companies are joking themselves if they think this is the ‘new way’. Get an extension and just answer your phone.

   Noneya 3000 · 5 Aug 2026

3. 4/5Easy to Use and convenient like alll Apps

   As much as we appreciate the convenience that this app provides we would also appreciate lower transaction fees… Or… have us sign up for a monthly subscription and get rid of transaction fees. Credit processing companies charge an arm and leg.. It’s 2024, how are these fees still robbing us!?!

   Cruzmma · 5 Aug 2026

4. 2/5Needs work

   This app has issues with logging no in. I know I reset my password and try to login through the app and the next time I login I have to rest the password again. When I try to turn in a maintenance request I have to login again with no success and seems I have have to call the maintenance number which seems to get better results.

   Average Joe 2024 · 5 Aug 2026

5. 1/5User Beware!!!!

   Not only does this app charge fees ($9.95 per transaction to pay with debit card and 2.95% per transaction to use credit cards) for users to pay rent (bills) online, it prompts you to give your bank account credentials, user name AND password included if setting up your routing and account number to pay out of your checking or savings account. Not realizing that this was possibly a scam, I received a successful login alert at 1 AM in the morning telling me that someone had accessed my account information. Because of this, we had to close out all of our accounts and get new ones, which put a strain on our finances as we had to wait for a new card and new account to be set up. I called the Housing office to let them know what was going on and they said they were going to contact the people who run this app. I have not heard anything back from either company yet. I have reported this incident to the FTC and they will be reviewing this, so hopefully this doesn’t happen to anyone else. I do not trust this app and will continue to pay in person or over the phone for free. We don’t have to worry about my information readily being compromised and being charged for a service that should be free. According to the bank, no one should be asking you for your login credentials. Please be careful and think twice before using this app.

   CL Nunn · 5 Aug 2026

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