Cebu Pacific

Name: Cebu Pacific
Rating: 1.6 (451 reviews)
Author: CEBU AIR, INC.

by CEBU AIR, INC.

iPhone

Active Last checked 28 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel
Lifestyle

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

Free

Last verified 28 Jul 2026

Ratings & reviews

App Store

1.6 451 ratings · App Store

2/5Very nice people, but terrible app, pricing structure and reservation system.
The people on the plane and at the gates are very nice, but the app is terrible and how they run the business is terrible. They keep updating the app and it never gets any better. Always difficult to use and pretty much the worst travel that I’ve ever used. They show one base price but when you try and book it bounces around and the prices almost always goes up. I can’t imagine that the company doesn’t have enough money to get a decent app created area. course you could never talk to anybody, so you’re just kind of screwed if you try and book something and it doesn’t go right. Another good thing is when they change your schedule they give you an opportunity to accept or change it. If you’re lucky enough to book both segments of the round trip at a reasonable price then you can get a really good price. I think if they could fix the app, it would make a world of difference.

Mateka2021 · 28 Jul 2026
1/5This is the worst company in the business.
Philippines supposed to be the “Christian” country, this company is full of lazy liars and thieves. The pricing of tickets and luggage is designed for you to fail and if you need customer service they put you in a queue of 1000 people to talk to one live service agent. My flight was 3 hours out and I was still in queue to resolve a baggage issue that they made by the time I was on the flight. I will never use this garbage airline again. They should be banned from the industry. I’m worried to even board their garbage airplane in fear of my life because of every other scam and corner they cut, I would t doubt if they don’t pay the mechanics enough to do a decent job. This is actually the worst airline I’ve ever encountered and I’ve been to over 75 countries.

Hollandxcloud · 28 Jul 2026
1/5Pretty Worthless App
Don’t know if it’s an iOS issue or not, but this app is an exercise in futility. Choosing and filling out required fields and almost completed to purchase only to get kicked out of the app back to the home page and have to start all over again. Ended up using my laptop and using the website to book. When it was time to check in, I attempted to do so with the app. I double-checked and triple-checked the info was entered correctly and every try it came back with “booking not found”. Once again, I had to go through the website to successfully check-in. The problem with that was there was no indication of how to download the boarding passes. I took a screenshot but I’m assuming we’ll still have to go to the counter to get a paper boarding pass. If I could give this app a zero I would.

Palm Frond · 28 Jul 2026
1/5WORST AIRLINE EXPERIENCE
WORST AIRLINE EXPERIENCE I HAVE EVER HAD! We were in line for a very long time and there was only 1 person working at the check in counter so by the time that we finally get helped, we were told that the check in time for our flight has closed 10 min prior which was obviously the time that we spent in line and more. Then we were sent to the help desk which is located all the way on the other side of the airport. EVERYONE WAS ON THEIR PHONE SITTING IN FRONT OF THE DESK and when I asked one of them if he’s open, he looked upset and said “no.” To think that I was already upset from what had happen, the staff were not willing to help with the worst attitude and customer service I have dealt with.

LP0123! · 28 Jul 2026
1/5Is It Possible to Make It Worse?
With this latest update the Cebu app developers have outdone themselves. Who would think they could possibly make it worse but they did. Not only would the Cebu home page not upload upon downloading its newest version but even after navigating to Cebu’s online website I continued to experience excessive wait times as their pages slowly uploaded. I don’t understand why Cebu Corporate can not manage to find any competent software people. Or, perhaps it’s just another affirmation of the old adage: “You get what you pay for”. It is apparent, however, that Corporate has little or no interest in having a functional product whatever their reason.

Tuguegarao 702 · 28 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Other User Contact Info Developer declared
Data Linked to You — Other Purposes — Contact Info — Email Address Developer declared
Data Linked to You — Other Purposes — Contact Info — Name Developer declared
Data Linked to You — Other Purposes — Contact Info — Other User Contact Info Developer declared
Data Linked to You — Contact Info Developer declared
Data Not Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Not Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Not Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — Other Purposes — Contact Info — Phone Number Developer declared
Data Not Linked to You — Other Purposes — Contact Info — Physical Address Developer declared
Data Not Linked to You — Other Purposes — Financial Info — Payment Info Developer declared
Data Not Linked to You — Other Purposes — Identifiers — Device ID Developer declared
Data Not Linked to You — Other Purposes — Location — Coarse Location Developer declared
Data Not Linked to You — Other Purposes — Search History Developer declared
Data Not Linked to You — Contact Info Developer declared
Data Not Linked to You — Financial Info Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Search History Developer declared

Show more Show less

Accessibility

No accessibility labels collected yet.

Versions

App Store

3.66.0
You can now check in online directly through the app for routes that require a visa. Simplify your travel experience with just a few taps!
3.67.0
You can now redeem your travel vouchers directly through the app! Book your next CEB adventure with ease. Update your app today and redeem hassle-free!
3.68.0
Now, you can easily view and redeem your vouchers through the My Vouchers Page. Redeeming your vouchers for your next trip just got easier!
3.69.0
We’ve enhanced the online check-in process to ensure a smoother and more seamless experience for your upcoming flights. Update now and enjoy a hassle-free check-in!
3.69.1
We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!
3.70.0
We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!
3.71.0
We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!
3.72.0
We’ve made some improvements to give you a better booking experience. Now, you can view third-party bookings directly in the app! Update now and book your next trip with Cebu Pacific.
3.73.0
We’ve made some improvements to give you a better booking experience. Now, you can purchase your CEB Baggage with your third-party bookings directly in the app! Update now and book your next trip with Cebu Pacific.
3.73.1
We've made security improvements to protect against malicious activity and keep your experience safe and reliable. Update now and book your next trip with Cebu Pacific!
3.74.0
We've updated our system to serve you better. Update the app now and book your next trip with Cebu Pacific!
3.75.0
We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!
3.76.0
We’ve improved the payment experience to better show margin rates when you pay in your preferred currency. Update now and book your next trip on the Cebu Pacific app!
3.77.0
We've partnered with Bulgaria Air to operate some of our flights. Update now and book your next trip on the Cebu Pacific app.
3.78.0
We’ve made some enhancements to give you a smoother booking experience. Update now and book your next trip on the Cebu Pacific app!
3.79.0
We've made some enhancements to give you a better booking experience. This update improves overall app performance, simplifies booking steps, enhances add‑ons and seat/baggage selection, and includes minor fixes for iOS users. Update now and book your next trip with Cebu Pacific!
3.79.1
We’ve made enhancements to improve your booking experience. Seat Sale fares can now be booked up to 13 months in advance, giving you more flexibility when selecting travel dates. Update now and book your next trip with Cebu Pacific!
3.80.0
We’ve made improvements to give you a more guided booking experience. Explore hotspot destinations in the Philippines with ease. Update now and book your next trip with Cebu Pacific!
3.81.0
We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!
3.82.0
* Added reminders to help keep your details secure. * Canceled flights departing from Incheon will be eligible for refund only. Travel Fund is no longer available. Update now and book your next trip on the Cebu Pacific app!
3.82.1
We’ve made enhancements to give you a smoother, more secure experience. Go Rewards points can now be redeemed even if the account holder is not part of the booking. Update now and book your next trip on the Cebu Pacific app!
3.82.2
We’ve made enhancements to give you a smoother, more secure experience. Go Rewards points can now be redeemed even if the account holder is not part of the booking. Update now and book your next trip on the Cebu Pacific app!
3.83.0
* PWD passengers may now select designated PWD seats directly in the app. * The booking experience for Filipino minors traveling alone has been updated to align with the latest DSWD requirements. Update now and book your next trip on the Cebu Pacific app!
3.83.1
CEB TravelSure, our official travel insurance add-on, is now available for flights exiting Singapore. Update now and book your next trip on the Cebu Pacific app!
3.83.2 · 14 Jul 2026
CEB TravelSure, our official travel insurance add-on, is now available for flights exiting Singapore. Update now and book your next trip on the Cebu Pacific app!

Show more Show less

Alternatives

Asiana Airlines — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 28 Jul 2026
Sources: App Store

Independent summary has not been published yet.
Screenshots: not yet collected

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Cebu Pacific with Asiana Airlines.

View JSON

GET /api/v3/apps/1210712639

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          "rating": 2,
          "title": "Very nice people, but terrible app, pricing structure and reservation system.",
          "body": "The people on the plane and at the gates are very nice, but the app is terrible and how they run the business is terrible. They keep updating the app and it never gets any better. Always difficult to use and pretty much the worst travel that I’ve ever used. They show one base price but when you try and book it bounces around and the prices almost always goes up. I can’t imagine that the company doesn’t have enough money to get a decent app created area. course you could never talk to anybody, so you’re just kind of screwed if you try and book something and it doesn’t go right. Another good thing is when they change your schedule they give you an opportunity to accept or change it. If you’re lucky enough to book both segments of the round trip at a reasonable price then you can get a really good price. I think if they could fix the app, it would make a world of difference.",
          "author": "Mateka2021",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "This is the worst company in the business.",
          "body": "Philippines supposed to be the “Christian” country, this company is full of lazy liars and thieves. The pricing of tickets and luggage is designed for you to fail and if you need customer service they put you in a queue of 1000 people to talk to one live service agent. My flight was 3 hours out and I was still in queue to resolve a baggage issue that they made by the time I was on the flight. I will never use this garbage airline again. They should be banned from the industry. I’m worried to even board their garbage airplane in fear of my life because of every other scam and corner they cut, I would t doubt if they don’t pay the mechanics enough to do a decent job. This is actually the worst airline I’ve ever encountered and I’ve been to over 75 countries.",
          "author": "Hollandxcloud",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Pretty Worthless App",
          "body": "Don’t know if it’s an iOS issue or not, but this app is an exercise in futility. Choosing and filling out required fields and almost completed to purchase only to get kicked out of the app back to the home page and have to start all over again. Ended up using my laptop and using the website to book. When it was time to check in, I attempted to do so with the app. I double-checked and triple-checked the info was entered correctly and every try it came back with “booking not found”. Once again, I had to go through the website to successfully check-in. The problem with that was there was no indication of how to download the boarding passes. I took a screenshot but I’m assuming we’ll still have to go to the counter to get a paper boarding pass. If I could give this app a zero I would.",
          "author": "Palm Frond",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "WORST AIRLINE EXPERIENCE",
          "body": "WORST AIRLINE EXPERIENCE I HAVE EVER HAD! We were in line for a very long time and there was only 1 person working at the check in counter so by the time that we finally get helped, we were told that the check in time for our flight has closed 10 min prior which was obviously the time that we spent in line and more. Then we were sent to the help desk which is located all the way on the other side of the airport. EVERYONE WAS ON THEIR PHONE SITTING IN FRONT OF THE DESK and when I asked one of them if he’s open, he looked upset and said “no.” To think that I was already upset from what had happen, the staff were not willing to help with the worst attitude and customer service I have dealt with.",
          "author": "LP0123!",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Is It Possible to Make It Worse?",
          "body": "With this latest update the Cebu app developers have outdone themselves. Who would think they could possibly make it worse but they did. Not only would the Cebu home page not upload upon downloading its newest version but even after navigating to Cebu’s online website I continued to experience excessive wait times as their pages slowly uploaded. I don’t understand why Cebu Corporate can not manage to find any competent software people. Or, perhaps it’s just another affirmation of the old adage: “You get what you pay for”. It is apparent, however, that Corporate has little or no interest in having a functional product whatever their reason.",
          "author": "Tuguegarao 702",
          "date": "28 Jul 2026"
        }
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          "title": "Data Not Linked to You",
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          "source": "Developer declared"
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          "title": "Data Not Linked to You",
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          "title": "Data Not Linked to You",
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          "title": "Data Not Linked to You",
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          "source": "Developer declared"
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          "title": "Data Not Linked to You",
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        {
          "title": "Data Not Linked to You",
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          "title": "Data Not Linked to You",
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          "title": "Data Not Linked to You",
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  "changes": [
    {
      "store": "apple",
      "version": "3.66.0",
      "released_at": null,
      "notes": "You can now check in online directly through the app for routes that require a visa. Simplify your travel experience with just a few taps!"
    },
    {
      "store": "apple",
      "version": "3.67.0",
      "released_at": null,
      "notes": "You can now redeem your travel vouchers directly through the app! Book your next CEB adventure with ease. Update your app today and redeem hassle-free!"
    },
    {
      "store": "apple",
      "version": "3.68.0",
      "released_at": null,
      "notes": "Now, you can easily view and redeem your vouchers through the My Vouchers Page. Redeeming your vouchers for your next trip just got easier!"
    },
    {
      "store": "apple",
      "version": "3.69.0",
      "released_at": null,
      "notes": "We’ve enhanced the online check-in process to ensure a smoother and more seamless experience for your upcoming flights. Update now and enjoy a hassle-free check-in!"
    },
    {
      "store": "apple",
      "version": "3.69.1",
      "released_at": null,
      "notes": "We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!"
    },
    {
      "store": "apple",
      "version": "3.70.0",
      "released_at": null,
      "notes": "We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!"
    },
    {
      "store": "apple",
      "version": "3.71.0",
      "released_at": null,
      "notes": "We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!"
    },
    {
      "store": "apple",
      "version": "3.72.0",
      "released_at": null,
      "notes": "We’ve made some improvements to give you a better booking experience. Now, you can view third-party bookings directly in the app! Update now and book your next trip with Cebu Pacific."
    },
    {
      "store": "apple",
      "version": "3.73.0",
      "released_at": null,
      "notes": "We’ve made some improvements to give you a better booking experience. Now, you can purchase your CEB Baggage with your third-party bookings directly in the app! Update now and book your next trip with Cebu Pacific."
    },
    {
      "store": "apple",
      "version": "3.73.1",
      "released_at": null,
      "notes": "We've made security improvements to protect against malicious activity and keep your experience safe and reliable. Update now and book your next trip with Cebu Pacific!"
    },
    {
      "store": "apple",
      "version": "3.74.0",
      "released_at": null,
      "notes": "We've updated our system to serve you better. Update the app now and book your next trip with Cebu Pacific!"
    },
    {
      "store": "apple",
      "version": "3.75.0",
      "released_at": null,
      "notes": "We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!"
    },
    {
      "store": "apple",
      "version": "3.76.0",
      "released_at": null,
      "notes": "We’ve improved the payment experience to better show margin rates when you pay in your preferred currency. Update now and book your next trip on the Cebu Pacific app!"
    },
    {
      "store": "apple",
      "version": "3.77.0",
      "released_at": null,
      "notes": "We've partnered with Bulgaria Air to operate some of our flights. Update now and book your next trip on the Cebu Pacific app."
    },
    {
      "store": "apple",
      "version": "3.78.0",
      "released_at": null,
      "notes": "We’ve made some enhancements to give you a smoother booking experience. Update now and book your next trip on the Cebu Pacific app!"
    },
    {
      "store": "apple",
      "version": "3.79.0",
      "released_at": null,
      "notes": "We've made some enhancements to give you a better booking experience. This update improves overall app performance, simplifies booking steps, enhances add‑ons and seat/baggage selection, and includes minor fixes for iOS users. Update now and book your next trip with Cebu Pacific!"
    },
    {
      "store": "apple",
      "version": "3.79.1",
      "released_at": null,
      "notes": "We’ve made enhancements to improve your booking experience. Seat Sale fares can now be booked up to 13 months in advance, giving you more flexibility when selecting travel dates. Update now and book your next trip with Cebu Pacific!"
    },
    {
      "store": "apple",
      "version": "3.80.0",
      "released_at": null,
      "notes": "We’ve made improvements to give you a more guided booking experience. Explore hotspot destinations in the Philippines with ease. Update now and book your next trip with Cebu Pacific!"
    },
    {
      "store": "apple",
      "version": "3.81.0",
      "released_at": null,
      "notes": "We've made some enhancements to give you a smoother & updated experience. Update now and book your next trip on the Cebu Pacific app!"
    },
    {
      "store": "apple",
      "version": "3.82.0",
      "released_at": null,
      "notes": "* Added reminders to help keep your details secure. * Canceled flights departing from Incheon will be eligible for refund only. Travel Fund is no longer available. Update now and book your next trip on the Cebu Pacific app!"
    }
  ],
  "alternatives": [
    {
      "app_id": 373932237,
      "name": "Asiana Airlines",
      "url": "https://appcorpus.com/apps/asiana-airlines-373932237",
      "reason": "Same category + similar ratings"
    }
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}