AppCorpus
Market US

Carter's

by Carter's Retail, Inc.

iPhone · iPad

Active Last checked 30 Aug 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Free app Yes Free Store published

Screens

App Store

20 store screenshots

Carter's ipad screenshot 1
Carter's ipad screenshot 2
Carter's ipad screenshot 3
Carter's ipad screenshot 4

Pricing & paywalls

App Store

  • Free

Ratings & reviews

App Store

4.9 180369 ratings · App Store

  1. 5/5Great brand for kiddos but no so great app!!

    App is one of the worst for shopping. I’m a mother of two kids and I love shopping online for them. It’s very difficult to go to the store with two young ones. I’ve been a loyal customer to Carter’s since my daughter was born five years ago. Carter has one of the best quality clothes for kids. But I can’t say the same for this app. Ive tried using filter options to choose the size for my kids but it does not work. Even after the filter it still shows items that are not available in the size chosen and sometimes it even shows items that are not available at all. Please fix this issue because it is quite annoying to go through all of the items that are not available to me. Hence, I’ve stopped looking online for their clothes at the moment from Carter’s. I hope this issue gets fixed fast.

    tennory1 · 30 Aug 2026

  2. 1/5Horrible experience!!!

    I was unable to get all of the items I wanted I store so I decided to purchase the remaining items online. That was a HORRIBLE mistake! I tried twice to pay using PayPal. Both times I received emails from PayPal saying that it was paid. And I received notifications from my banking account that it was charged twice! So my initial thought was that your customer service would be able to help clear this up. Again another huge mistake. I spoke with the first representative and she said she didn’t see any order. She then asked for my credit card information. I willing gave it to resolve this. She then said she had to transfer me to the sales department. I was then transferred to someone else. That person then asked for my card information again. By this point I was past frustrated. I told her what I had been though to place one order. Her reply was something like, “well I don’t see an order on here” and then silence. I told her to forget about. I then got off the phone and went back to the order. I put in my card information and was able to place my order for the third time! This is ridiculous!! I understand you cannot keep all items and sizes in store but it should not be this difficult to place an order. And if my bank account is truly charged three times I will be calling your inefficient customer service again! I hope I NEVER have to deal with your incompetent customer service again!!!!

    Sara Cummins · 30 Aug 2026

  3. 1/5Says gift card applies to order then charges credit card for entire amount

    It took me 3 attempts to place an order using a gift card that was given to me for our new baby. I have shopped at Carter’s in store but this was my first experience buying online and I was NOT happy. I entered my gift card information and then placed my order, only to find out that they charged my credit card for the entire amount and did not apply my gift card. So I then had to call customer service to cancel my order so I could place the order again with the gift card. I placed the order again and even made sure the check out screen said my gift card was applied and it did. Boom, credit card once again charged for the full amount, so then I had to call customer service AGAIN so they could cancel the order AGAIN. Then the woman on the phone re-placed the order for me and applied my gift card. Third time is a charm I guess, but man didn’t think it would take me over an hour to place a simple order. Now I have $200+ pending on my credit card for the first two canceled orders that I am told will disappear from my statement…I’m hoping they actually do or I’m going to have to dispute it. Very frustrating!

    Asobers · 30 Aug 2026

  4. 1/5What a nightmare!

    Seriously worst app ever! I have shopped for my kids clothes at the Carters website ever since preg with my first one, (now 5). I was so excited for the app but never, not once was the app a breeze or shopping friendly compared to any other app out there. My cart gets cleared constantly. I am a mom of 3 and I betcha its not this mom that is the only one busy. I shop around and then go do something else...when I come back at. Ugh this time usually ready to check out my cart has been cleared. Another huge huge HUGE problem is my cart tells me some items are out of stock but it doesn’t show me which ones! How frustrating. And when I jump on my computer to see if there it will show me I get a “sorry for the inconvenience” to say the least I can’t even access my cart from the website. Seems I only can access my cart from the app. And when I try to check out it gives me a message of “product is out of stuck.” Just naming it like “product” like how in the world WIll i know wth “product” is???! Like it’s 2020! Get it together! Poured my money to Carters season after season. I just can’t no more. Going somewhere else to shop for our kids clothes. Have so much more to say but these are the major problems I’ve had . Angie C.

    angelica Clemente · 30 Aug 2026

  5. 3/5Could Be Better - Still have to use browser

    The only way to favorite items in the app is to ‘heart’ them and that does not work for me. Within seconds of clicking the heart it will uncheck itself and the item will not be saved to my favorites. Also, the filtering is messed up. When it asks how you want to filter by store, Carter’s or OshKosh etc, I pick which one, pick which size / age group etc, but the results still leave me with every brand on the site and size and just all the things I specifically don’t want to see - which is what filtering is supposed to help. It’s so un-useful to me especially due to the favoriting error, because I cannot come back to things I like, and don’t want to stack them up in my cart just to delete some here and there and have to search them allover again later, that I end up using the browser. I was super excited to discover the Carter’s app, but after having it downloaded for only a couple weeks I’ve stopped using it. Hopefully there will be some good updates soon, but I’ve deleted it until then, because if all I can do is browse there’s no use keeping it around.

    MrsDoucet · 30 Aug 2026

Privacy & accessibility

App Store

Privacy

  • Data Linked to You — Analytics — Contact Info — Email Address Developer declared
  • Data Linked to You — Analytics — Identifiers — User ID Developer declared
  • Data Linked to You — Analytics — Search History Developer declared
  • Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
  • Data Linked to You — App Functionality — Contact Info — Name Developer declared
  • Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
  • Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
  • Data Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
  • Data Linked to You — Product Personalization — Contact Info — Email Address Developer declared
  • Data Linked to You — Product Personalization — Contact Info — Name Developer declared
  • Data Linked to You — Product Personalization — Search History Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — Financial Info Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Linked to You — Purchases Developer declared
  • Data Linked to You — Search History Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — Analytics — Usage Data — Advertising Data Developer declared
  • Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
  • Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
  • Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — Product Personalization — Location — Precise Location Developer declared
  • Data Not Linked to You — Product Personalization — Usage Data — Advertising Data Developer declared
  • Data Not Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Not Linked to You — Identifiers Developer declared
  • Data Not Linked to You — Location Developer declared
  • Data Not Linked to You — Usage Data Developer declared
  • Data Used to Track You — Usage Data — Advertising Data Developer declared
  • Data Used to Track You — Usage Data Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 10.0.0

    Thanks for using the Carter's App! We make regular updates that include enhancements and bug fixes to improve your shopping experience. Keep updates turned on, so you never miss a thing!

  • 10.0.1

    Thanks for using the Carter's App! We make regular updates that include enhancements and bug fixes to improve your shopping experience. Keep updates turned on, so you never miss a thing!

  • 10.1.0

    Thanks for shopping with the Carter’s app! We’ve made updates to enhance your experience with improvements and bug fixes. Be sure to keep your updates turned on so you don’t miss out on the latest features and a smoother shopping journey!

  • 10.10.0

    Thank you for using the Carter’s App! We’re always working to make your shopping experience seamless and enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep things running smoothly. Don’t forget to enable automatic updates so you can stay up to date with all the latest features and improvements

  • 10.11.0

    Thank you for using the Carter’s App! We’re always working to make your shopping experience seamless and enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep things running smoothly. Don’t forget to enable automatic updates so you can stay up to date with all the latest features and improvements

  • 10.12.0

    Thank you for using the Carter’s App! We’re always working to make shopping easier and more enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep everything running smoothly. Plus, if you choose to enable location services, you can now receive helpful updates about nearby Carter’s stores, including sales, events, and special offers. Be sure to enable automatic updates so you never miss the latest features and improvements!

  • 10.13.0

    Thank you for using the Carter’s App! We’re always working to make shopping easier and more enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep everything running smoothly. Plus, if you choose to enable location services, you can now receive helpful updates about nearby Carter’s stores, including sales, events, and special offers. Be sure to enable automatic updates so you never miss the latest features and improvements!

  • 10.14.0

    "Thank you for using the Carter’s App! We’re always working to make shopping easier and more enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep everything running smoothly. Be sure to enable automatic updates so you never miss the latest features and improvements!"

  • 10.15.0 · 28 Aug 2026

    Thank you for using the Carter's App! This update introduces new ways to shop your local store's inventory, enhanced personalization throughout the shopping experience, and important bug fixes to make shopping easier and more reliable. Be sure to enable automatic updates so you never miss the latest features and improvements!

  • 10.2.0

    Thanks for shopping with the Carter’s app! We’ve made updates to enhance your experience with improvements and bug fixes. Be sure to keep your updates turned on so you don’t miss out on the latest features and a smoother shopping journey!

  • 10.3.0

    Thanks for shopping with the Carter’s app! We’ve made updates to enhance your experience with improvements and bug fixes. Be sure to keep your updates turned on so you don’t miss out on the latest features and a smoother shopping journey!

  • 10.4.0

    Thank you for using the Carter’s App! We’re always working to make your shopping experience seamless and enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep things running smoothly. Don’t forget to enable automatic updates so you can stay up to date with all the latest features and improvements!

  • 10.5.0

    Thank you for using the Carter’s App! We’re always working to make your shopping experience seamless and enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep things running smoothly. Don’t forget to enable automatic updates so you can stay up to date with all the latest features and improvements!

  • 10.6.0

    Thank you for using the Carter’s App! We’re always working to make your shopping experience seamless and enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep things running smoothly. Don’t forget to enable automatic updates so you can stay up to date with all the latest features and improvements!

  • 10.7.0

    Thank you for using the Carter’s App! We’re always working to make your shopping experience seamless and enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep things running smoothly. Don’t forget to enable automatic updates so you can stay up to date with all the latest features and improvements!

  • 10.8.0

    We’re always working to make your shopping experience faster, easier, and more enjoyable. In this release, we’re excited to introduce passwordless login, making it even simpler to sign in and get straight to shopping! No passwords to remember, just quick and secure access. This update also includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep everything running smoothly. Don’t forget to enable automatic updates so you never miss the latest features and improvements!

  • 10.9.0

    Thank you for using the Carter’s App! We’re always working to make your shopping experience seamless and enjoyable. This update includes performance improvements, bug fixes, and behind-the-scenes enhancements to keep things running smoothly. Don’t forget to enable automatic updates so you can stay up to date with all the latest features and improvements!

  • 9.12.1

    Thanks for using the Carter’s app! We make regular updates to improve your shopping experience. Here’s what’s new: - Introducing Message Center — your go-to place for brand updates, stories, and product launches. - Improved image gallery for a better view of product details. - Simplified navigation. - Bug fixes and performance enhancements to keep things running seamlessly. Keep updates turned on, so you never miss a thing!

  • 9.12.2

    Thanks for using the Carter’s app! We make regular updates to improve your shopping experience. Here’s what’s new: - Introducing Message Center — your go-to place for brand updates, stories, and product launches. - Improved image gallery for a better view of product details. - Simplified navigation. - Bug fixes and performance enhancements to keep things running seamlessly. Keep updates turned on, so you never miss a thing!

  • 9.13.0

    'Thanks for using the Carter's App! We make regular updates that include enhancements and bug fixes to improve your shopping experience. Keep updates turned on, so you never miss a thing!'

  • 9.13.1

    Thanks for using the Carter's App! We make regular updates that include enhancements and bug fixes to improve your shopping experience. Keep updates turned on, so you never miss a thing!

  • 9.13.2

    Thanks for using the Carter's App! We make regular updates that include enhancements and bug fixes to improve your shopping experience. Keep updates turned on, so you never miss a thing!

  • 9.14.0

    Thanks for using the Carter's App! We make regular updates that include enhancements and bug fixes to improve your shopping experience. Keep updates turned on, so you never miss a thing!

  • 9.14.1

    Thanks for using the Carter's App! We make regular updates that include enhancements and bug fixes to improve your shopping experience. Keep updates turned on, so you never miss a thing!

  • 9.14.2

    Thanks for using the Carter's App! We make regular updates that include enhancements and bug fixes to improve your shopping experience. Keep updates turned on, so you never miss a thing!

Alternatives

Availability by market

Data quality & evidence

Page completeness
Live store listing
Last verified
30 Aug 2026
Sources
App Store

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