Canon Camera Connect

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 31 Aug 2026

4.8 143606 ratings · App Store

1. 2/5App Stopped Connecting to Camera

   I had used this app successfully for years and thoroughly enjoyed how simple it was to transfer images from my Canon PowerShot G9X Mark II to my iPhone 11 (now running iOS 17.5.1). Starting, I believe sometime in 2023, the app just abruptly stopped connecting via WiFi, and based on the forums it looks like this issue is pretty widespread. The Bluetooth functions like remote shooting still work fine, so this just appears to be a WiFi connection issue. Perhaps it’s a compatibility issue with iOS operating systems more recent than 17.4, since 17.4 is the compatibility listed in the app summary? I can’t get a straight answer, which has been extremely frustrating. I’ve tinkered with it for hours, scoured the Canon online forums, and nothing seems to work anymore. I’ve tried it all at this point. Having a camera that doesn’t reliably transfer images to a phone really limits the usefulness of the camera, so I suppose it may be time to look for another brand of camera (or for Canon to fix a substantial problem that’s been plaguing its user community for a long time). Wouldn’t recommend the app or Canon cameras until Canon resolves this issue.

   Scottime! · 30 Aug 2026

2. 1/5Yet another app ruined with “updates”

   Admittedly, I rarely use the canon camera connect app, as I don’t usually have a need for remote shooting. That said, I have used it in the past in order to take “selfies” with my R5 while hiking/finding myself in remote yet picturesque areas. All I ever had to do was go to my camera’s settings and turn on the wifi pairing, find the WiFi in my phone, open the app, and tada, I could snap a good shot for memory’s sake. Well, I hadn’t use the app in quite a while, but I found myself in such a setting today. After hiking for miles through a japanese forest (and taking ample pictures via my R5), I reached a spot that would have made for a great memory selfie. I started the process of connecting my camera to my phone via my camera’s wireless mode. Immediately the app told me I could no longer use it unless I gave it access to my “precise location”. I don’t understand why that would be a necessity in order to take a photo using my camera, but I begrudgingly turned it on (never having to do so before). I then spent 10 mins trying to get my phone to connect, only to constantly receive the “unable to connect to local network”. Really? There’s no local wifi in the middle of a forest to connect? You don’t say!! I don’t know what update caused this change, but this was never an issue in the past. Just yet another example of making things worse for the sake of “improvement”. Seeing as I generally used this app while being far from cell service/any local network, this app is now effectively useless to me. Thanks Canon.

   EducatedVoiceOfReason · 30 Aug 2026

3. 1/5Persistent Connectivity Issues & Unnecessary Forced Login

   As a long-time Canon user, I'm genuinely disappointed with the direction of the Camera Connect app. While remote shooting itself tends to work, the essential task of wireless image transfer remains notoriously difficult. For years, the connection between my camera and phone has been unreliable, constantly dropping or requiring multi-step resets (clearing network profiles on both devices) just to pull images—this should be seamless in a modern ecosystem. This persistent functional frustration is now coupled with a concerning policy change: users are forced to create and log in with a Canon ID just to access core features like local image transfer and remote control. These are features that operate entirely offline, yet the mandatory online login renders the app unusable in remote areas or when the connection inevitably drops. This decision feels unnecessary and severely restricts the app’s utility when I need it most. Compounding this, the app requires full, unrestricted access to my entire photo library on my phone. Other apps manage to save imported images with limited access; demanding full access raises serious privacy questions and feels unwarranted for simple file transfer functionality. Canon, these decisions are actively degrading the user experience instead of enhancing it. We invest heavily in your hardware and expect a reliable, convenient companion app. I sincerely hope these policy changes and connectivity issues are addressed, as I am seriously considering changing platforms for my future gear purchases if the user experience continues to worsen.

   Your opinionated curmudgeon · 30 Aug 2026

4. 1/5Camera/phone won't stay connected

   I have the camera in my lap and the phone in my hands so distance between devices can't be the problem. It seems to me that the camera is going into sleep mode while the LCD screen is black (which is what the camera does when you connect it to the phone) and then after a short period of time it just disconnects again and I have to reconnect it many many many times, which I'm already going to have to edit and send these photos, which I'm sure you're familiar takes a lot of time. Stopping to reconnect the camera to the phone through the archaic camera WiFi control center that takes something that should be easy and turns into a proooocessss, and at the end of the day eats valuable time! There's also the chance that I'm just an idiot and maybe there's an automatic-battery saving - shut off timer that can be extended or delayed and I might just have it on the default setting which by the looks of is very fast to save on battery... just my best guess. I put 1 star so this could get some attention and I could possibly get some help to make this problem go away. I'm always willing to change the review upon actual rectification of this problem or at least an reasonable explanation that can give me some insight...

   Zackary bigweiner · 30 Aug 2026

5. 1/5Fails to meet basic needs of professional photographers

   I was hoping to use this app to turn an iPad into a dedicated high-res viewfinder to inspect shots immediately after shooting them, to verify focus, and check for any little details, which often go unnoticed on the small screen on the back of the camera. Unfortunately, this app fails to meet this need in a most frustrating and ridiculous way… Of course, the live view image is significantly reduced in size. This is expected. What surprises me is that after taking the shot, the app insists on displaying a low resolution version of the image and sticking it in this tiny window that cannot be expanded,. And when I click to download the full resolution image, it doesn’t display it! Instead, it offers to open it in another app, or download it to my iPhone Photos. And if I do that, it bounces me away from the Camera Connect app, and when I switch back to the Camera Connect app, it has disconnected from my camera! And so I must renegotiate the camera connection after viewing the full resolution image in another app. This is totally unworkable. This app assumes that I am some kind of social media influencer, not a professional photographer doing critical work. Very unfortunate. I’ll have to stick with desktop based solutions.

   Trisastranus · 30 Aug 2026

4.5 349731 ratings · Google Play

1. 3/5

   Great shots and connectivity to wifi

   Jimmy Malunga · 1 Aug 2026

2. 2/5

   A few big flaws: a. Should be anle to connect without a canon account. b. Older version was able to download Raw as jpeg. This is very useful and works on Apple phones. If you have the ability to convert on the camera and then download, the problem should be easy to solve for engineering: send a command to convert on the camera, but send the results to the phone.

   Gergely Fejer · 1 Aug 2026

3. 4/5

   it's ok

   J Olivier Garza · 1 Aug 2026

4. 1/5

   app is unable to connect in camera

   MohiT mandwal · 1 Aug 2026

5. 5/5

   Excellent app.

   Ronald Silber · 1 Aug 2026

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