Bookaway: Bus Train & Ferry

Name: Bookaway: Bus Train & Ferry
Rating: 4.5 (190 reviews)
Author: bookaway

by bookaway

iPhone · iPad · Android

Active Last checked 31 Jul 2026

App Store ↗ Google Play ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel
Travel & Local
Navigation

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

Google Play

7 store screenshots

Bookaway: Bus Train & Ferry android screenshot 1

Bookaway: Bus Train & Ferry android screenshot 2

Bookaway: Bus Train & Ferry android screenshot 3

Bookaway: Bus Train & Ferry android screenshot 4

Pricing & paywalls

App Store Google Play

Free

Last verified 28 Jul 2026

Free to download

Last verified 31 Jul 2026

Ratings & reviews

App Store Google Play

4.5 190 ratings · App Store

1/5DO NOT BOOK WITH BOOKAWAY
I have taken many sleeper buses these last years, and in Vietnam, we booked with BOOKAWAY. But the bus that picked us up was a different bus than the one we had booked. The bus was over an hour late, it was overbooked so people were sleeping on the floor, no toilet break, bus smelled awful… and then arrived 3 hours too late, on a different destination at about 30km from the described destination, which made us miss our appointment for the Halong Bay cruise that day. Customer service just offered us 10% discount on our next trip… what a joke 😂 Horrible experience.

MaiGoo79 · 28 Jul 2026
1/5Pretty Bad
Bugs. Incorrect addresses. Incompetent and horribly slow customer service. One of my issues took over a month to resolve somehow. I was blamed for an incorrect pick up address in the system which was clearly a bug. Instead of simply offering to refund me (after purchasing multiple tickets, some redundant), they tried to blame the carrier and get them to pay for the refund. Terrible. Obviously they wouldn’t, and so they decided to make up some convoluted story that somehow I was at fault for their bad data. I can see now from the other reviews that I’m not alone in experiencing a rather disappointing situation.

JoshuaRamirez2048 · 28 Jul 2026
1/5Don’t Buy On The App
Just use it as a way to find services/companies and buy it directly through their official website, not on BookAWay.

Noestey · 28 Jul 2026
1/5Horrible. Do not book!
First of all the app doesn’t even work so you can’t sign up. Then you go on their website and the chatbot can’t comprehend simple responses and once an agent responds they send a message and immediately close the chat without allowing you to respond.

TargetTM · 28 Jul 2026
1/5Sold me tickets for a route that is closed, kept me hanging then cancelled.
Booked 5 first-class Nuwara Eliya–Ella tickets because they looked sold out on the official site. After paying, their partner AKMT said that train doesn’t even run from there anymore it leaves from Ambewela, which was available on the official site the whole time at normal price. No way to cancel in-app. They sent 1 ticket of 5, promised the rest “at 11am on travel day,” never gave seat numbers, ignored every question, then cancelled the booking the night before with a child in our group. Refund email came but no money yet. Felt like a scam. Book direct on the official railway site instead!

SarahvDawood · 28 Jul 2026

4.6 696 ratings · Google Play

5/5
Good

Davud · 31 Jul 2026
5/5
excellent

bilal dewan · 31 Jul 2026
5/5
better than 12go

fred smethers · 31 Jul 2026
1/5
Don't install the app and don't use BOOKAWAY services. It's a SCAM!!!!! We waited for our tickets and they have never sent them to us. And we're still looking for a reimbursement.

Caro I · 31 Jul 2026
5/5
great

Rocky Scott · 31 Jul 2026

Privacy & accessibility

App Store Google Play

Privacy

Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
Data Linked to You — Usage Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Used to Track You — Usage Data — Product Interaction Developer declared
Data Used to Track You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Privacy

Data collected — Analytics — App activity — App interactions Developer declared
Data collected — Analytics — App activity — In-app search history Developer declared
Data collected — Analytics — App activity — Installed apps Developer declared
Data collected — Analytics — App activity — Other actions Developer declared
Data collected — Analytics — App info and performance — Diagnostics Developer declared
Data collected — Analytics, Advertising or marketing — Device or other IDs Developer declared
Data collected — App functionality — Messages — SMS or MMS Developer declared
Data collected — App functionality, Account management — Messages — Emails Developer declared
Data collected — App functionality, Account management — Personal info — Name Developer declared
Data collected — App functionality, Account management — Personal info — Phone number Developer declared
Data collected — App functionality, Advertising or marketing, Fraud prevention, security, and compliance, Account management — Personal info — Email address Developer declared
Data collected — App functionality, Analytics — Financial info — Purchase history Developer declared
Data collected — App functionality, Analytics — Personal info — Other info Developer declared
Data collected — App functionality, Analytics — Personal info — User IDs Developer declared
Data collected — App functionality, Analytics, Account management — Location — Approximate location Developer declared
Data shared — Analytics — App activity — App interactions Developer declared
Data shared — Analytics — App activity — In-app search history Developer declared
Data shared — Analytics — App activity — Installed apps Developer declared
Data shared — Analytics — App info and performance — Diagnostics Developer declared
Data shared — Analytics, Advertising or marketing — Device or other IDs Developer declared
Data shared — App functionality — App info and performance — Crash logs Developer declared
Data shared — App functionality — Financial info — User payment info Developer declared
Data shared — App functionality — Messages — Emails Developer declared
Data shared — App functionality — Messages — SMS or MMS Developer declared
Data shared — App functionality — Personal info — Phone number Developer declared
Data shared — App functionality, Analytics — Personal info — User IDs Developer declared
Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store Google Play

1.18.10
Fix issue in deep linking when performing cold push notification
1.18.11 · 7 Jun 2026
Bug fixes
1.18.3
Bug fixes
1.18.4
Minor bug fixes and performance improvements for a better, more stable experience.
1.18.5
Improved internal analytics reporting to ensure events are sent accurately and reliably. This helps us better understand app performance and continue improving your experience.
1.18.6
Improved push notification reliability and internal analytics to better understand delivery and performance. Minor stability improvements.
1.18.7
Minor bug fixes and stability improvements
1.18.8
Bug fix for dark mode
1.18.9
Fixed crashes occurring in secondary tabs.
1.3
Now you can sign in with your Apple account and enjoy faster checkout, booking history and special promotions
1.4
meet our new look & feel, a simpler and easy way to book your tickets
1.5
Bug fixes and improvements
1.6
Bug fixes, general improvements, and updated branding
1.7
Bug fixes and improvements
1.8
What's New: Expanded language options with support for Chinese, German, Korean, Spanish, Italian, Dutch, Russian, French, Portuguese and more! Multi-currency support: The app now displays a wide range of currencies, tailored to your region for a more personalized experience.
1.8.10
As part of our continuous efforts to enhance your experience, we’ve introduced new improvements to our analytics.
1.8.11
Bug fixes
1.8.12
Bug fixes
1.8.2
Bug fixes and general improvements.
1.8.3
UI improvements
1.8.5
We’ve added Appsflyer integration to improve tracking and analytics.
1.8.6
Bug fixes and performance improvements
1.8.7
Fixed an issue with deep link handling via AppsFlyer to ensure a smoother and more reliable user experience when opening the app from external sources.
1.8.8
We've made it easier to share your feedback! This update introduces a native pop-up to leave a review directly in the app. Your feedback helps us improve. Thank you for your support!
1.8.9
Improvements have been made to our analytics as part of ongoing efforts to refine the app review process and ensure everything runs smoothly.

Show more Show less

2.28 · 5 Apr 2026

Alternatives

TAGTHAi — Same category + similar ratings
Stippl - Travel Planner — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store, Google Play

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Bookaway: Bus Train & Ferry with TAGTHAi.

View JSON

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          "rating": 1,
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          "author": "MaiGoo79",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
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          "body": "Bugs. Incorrect addresses. Incompetent and horribly slow customer service. One of my issues took over a month to resolve somehow. I was blamed for an incorrect pick up address in the system which was clearly a bug. Instead of simply offering to refund me (after purchasing multiple tickets, some redundant), they tried to blame the carrier and get them to pay for the refund. Terrible. Obviously they wouldn’t, and so they decided to make up some convoluted story that somehow I was at fault for their bad data. I can see now from the other reviews that I’m not alone in experiencing a rather disappointing situation.",
          "author": "JoshuaRamirez2048",
          "date": "28 Jul 2026"
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          "author": "TargetTM",
          "date": "28 Jul 2026"
        },
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          "title": "Sold me tickets for a route that is closed, kept me hanging then cancelled.",
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          "author": "SarahvDawood",
          "date": "28 Jul 2026"
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          "rating": 5,
          "title": "",
          "body": "Good",
          "author": "Davud",
          "date": "31 Jul 2026"
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          "rating": 5,
          "title": "",
          "body": "excellent",
          "author": "bilal dewan",
          "date": "31 Jul 2026"
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          "author": "fred smethers",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
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          "body": "Don't install the app and don't use BOOKAWAY services. It's a SCAM!!!!! We waited for our tickets and they have never sent them to us. And we're still looking for a reimbursement.",
          "author": "Caro I",
          "date": "31 Jul 2026"
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