BJ's Restaurants

• Free

Last verified 30 Aug 2026

4.1 10213 ratings · App Store

1. 5/5Bug fixes

   I enjoy the app a lot but I am always having issues with it. December 12 i went to Bj’s and went to add my points but the restaurant location part in the add points was not working. I went last night December 14 and had a great time with my friends but when i went to add my points it would not let me choose the 14 as the date. I had to wait till the next day to try and add my points and now it says it will not add the points until they are confirmed. I normally do not complain about anything but the app not working and not being able to add my points really gets on my nerves. I am writing this review not because I am upset but because I want to make aware the app creators that there are still many fixes to make the app even better so that more people will download and be able to use it without complaints. Thank you.

   WeirdGamer17 · 30 Aug 2026

2. 1/5Problems need working on

   Trying to use gift cards and this is pretty much unusable, every time I go to another screen to get the gift card number this stupid thing closes out the whole app instead of staying on the checkout screen, this is so aggravating I am seriously considering not coming back here, have been trying to pay the bill for 20 minutes, who has time for this and why doesn't this save the gift cards after I loaded them in the app 2 months ago??? On top of that if you pay with a gift card you no longer have the option of Apple Pay to pay the rest of the bill, you must put in a credit card which I never do on apps, feel like this company does not want you to use gift cards, it's so much hassle to use them that I've been in here several times and not used some that I had and now they are expired so will never purchase a gift card from this company EVER again. This needs to be set up where all points, all discounts, all gift cards are immediately applied to a bill , I should not have to go through 10 different screens to make this happen, should get the option to put those things on the bill whenever I sign in to pay it, this app is not integrated which means all these discounts/bonuses they offer you are pretty much useless and trying to use them is a major hassle . So disappointed because I really liked this restaurant and been coming here a lot to different ones the state because they're open late after work and now won't come back.

   clv2012 · 30 Aug 2026

3. 5/5Great experience!

   I dine at BJs Brewhouse in Laurel, Maryland. The food has always been A+ for me. I usually get the Salmon w spinach and quinoa dish. I can’t stay away from the Honey Siracha Brussels Sprouts either. I find myself ordering two at a time for take out. My friends dined out with me the other day and their steak and mashed potatoes looked 😛😬😋. I’m hooked on BJs. Not sure who the cooks are but they winners for sure. Oh and the bar ambiance is beautiful- nicely decorated. The light skinned manager might need a little training though...when I told him how much we love the food he said “thanks” and walked away. I guess he was having a bad day 🤔 but I never been to a restaurant where the manager wasn’t overjoyed to hear a customer say how much they loved the food! Anyway, the food is a 10 👍🏽 and my only regret is that they don’t do Uber Eats yet 😩.

   QbabyDC · 30 Aug 2026

4. 1/5Awful

   Always have had a mediocre experience dining in at BJ's and with carry out and to go orders. Decided to give them another chance as they've been marketing themselves heavily with the new app and delivery service. Waited several months to give it a try in case there were kinks they needed to work out. Tried it tonight with a simple order of two side salads, a baked potato and a pasta dish. Easy right? For delivery? Two hours go by and I decide to call. Met with a phone tree of frustration so had to attempt the call several times to get a live person. Long story short, food had been ready for some time. I asked to cancel it as it was probably cold. Was told "yes, it WILL be a LITTLE cold when you get it." Told them to cancel it. Asked if I could hold...18 minutes later on hold time. Told my order was in the process of being cancelled and asked for me to wait longer for a manger. Why? Seriously why??? Never again will I ever eat or entertain the idea of eating at this restaurant. Good luck keeping business and staying in business.

   Lydarrin10 · 30 Aug 2026

5. 1/5App is pointless

   The *idea* of the app is great - check in online, order food so it is ready, wonderful! The problem is in the execution. First, we have a large family - 6 kids under 10. We have never been able to reserve seating ahead of time because we are a party of 8 and the app only allows reservations up to a party of 6. I have to believe larger parties frequent the restaurant enough for this to be a frustration. However, with the newest update, you can order your food through the app (even for larger parties!!), it tells you when to show up, and you are seated with food prepared for you more quickly. So... our party of 10 (we had two guests with us) ordered the food, waited at home for 15 minutes before driving to the restaurant and we showed up exactly at our “time given.” Unfortunately, because our party was larger than 6, the restaurant was never notified. So we had an *additional* wait of 45 minutes. Ok, so we finally sit down and this is the part where our food should come out more quickly because we ordered through the app. Nope. It still took 20+ minutes for food to arrive. Meanwhile, I see signs throughout the restaurant touting how easy having the app makes dining. If you want to make it easy, allow for bigger parties to reserve a table, actually communicate to the restaurant even when said larger parties order, and for goodness sakes, if you give a time to show up at the restaurant, follow through!

   Party of 10 · 30 Aug 2026

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