American Well for Clinicians

Name: American Well for Clinicians
Rating: 1.6 (64 reviews)
Author: American Well

by American Well

iPhone · iPad

Active Last checked 7 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Medical
Health & Fitness

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

15 store screenshots

American Well for Clinicians ipad screenshot 2

American Well for Clinicians ipad screenshot 4

Pricing & paywalls

App Store

Free

Last verified 7 Aug 2026

Ratings & reviews

App Store

1.6 64 ratings · App Store

2/5Not user friendly
On the login page there’s no “forgot password” or similar link to click if there’s a problem logging in and no phone number listed to call for tech support. So there’s no way to seek help through the mobile app, which keeps you dependent on using another device to access the site.

Elketa7 · 7 Aug 2026
5/5I enjoy the flexibility
I was skeptical at first, but I now realize the benefits of telemedicine. The app was somewhat confusing my first time, but now I can use it with ease. I was worried that my existing patients would ask a million question, but surprisingly things have been smooth for them.

Dr. Bowman · 7 Aug 2026
1/5Continuous connection issues
I get the circular “wait” signal when logging in with a patient waiting and the screen is frozen/locked. Only option is to restart, which I sometimes do 7-10 times before it randomly works or I get a call from NOC as to why I have not seen the patient yet. Re-install, phone restart, force quitting other apps makes no difference. Easily the most frustrating part of being a provider. Please put more priority on fixing this.

Mooremg · 7 Aug 2026
1/5Not functional
This app has literally not been functional since the Converge rollout. I can see open appointment spots and legacy appointments only, but can’t see any Converge appointments, which is basically ALL of my appointments. Cant alter my calendar AT ALL because again, that’s a Converge feature. Can’t use Converge messaging, which again is basically ALL of my clients. It’s only functional with the legacy system and BARELY functional at that point

gidget2282 · 7 Aug 2026
1/5App needs improvement
The app will only allow me to be set up under one account which prevents me from having an accurate view of my calendar and scheduled appointments. There should be a way to sign in and have access to each platform on AmWell just like one would on the web app.

sunshine21911 · 7 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — App Functionality — User Content — Audio Data Developer declared
Data Not Linked to You — App Functionality — User Content — Emails or Text Messages Developer declared
Data Not Linked to You — App Functionality — User Content — Photos or Videos Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — User Content Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

12.0.1000
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.0.1100
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.0.1201
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.0.1301
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.0.400
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.0.504
We continue to improve the provider experience with: • Bug fixes and performance improvements.
12.0.600
We continue to improve the provider experience with: • Bug fixes and performance improvements.
12.0.700
We continue to improve the provider experience with: • Bug fixes and performance improvements.
12.0.800
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.0.902
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.10.000
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.11.001
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.12.000
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.12.100
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
12.12.200
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
12.13.100 · 8 Nov 2025
We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed
12.2.000
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.4.000
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.6.000
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.6.100
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.9.000
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.9.100
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.9.101
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.9.200
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed
12.9.202
We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed

Show more Show less

Alternatives

HMSA: 24/7 Online Doctor Visit — Same category + similar ratings
Teladoc Health Provider Access — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 7 Aug 2026
Sources: App Store

Independent summary has not been published yet.

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare American Well for Clinicians with HMSA: 24/7 Online Doctor Visit.

View JSON

GET /api/v3/apps/982388638

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          "rating": 2,
          "title": "Not user friendly",
          "body": "On the login page there’s no “forgot password” or similar link to click if there’s a problem logging in and no phone number listed to call for tech support. So there’s no way to seek help through the mobile app, which keeps you dependent on using another device to access the site.",
          "author": "Elketa7",
          "date": "7 Aug 2026"
        },
        {
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          "author": "Dr. Bowman",
          "date": "7 Aug 2026"
        },
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          "rating": 1,
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          "body": "I get the circular “wait” signal when logging in with a patient waiting and the screen is frozen/locked. Only option is to restart, which I sometimes do 7-10 times before it randomly works or I get a call from NOC as to why I have not seen the patient yet. Re-install, phone restart, force quitting other apps makes no difference. Easily the most frustrating part of being a provider. Please put more priority on fixing this.",
          "author": "Mooremg",
          "date": "7 Aug 2026"
        },
        {
          "rating": 1,
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          "body": "This app has literally not been functional since the Converge rollout. I can see open appointment spots and legacy appointments only, but can’t see any Converge appointments, which is basically ALL of my appointments. Cant alter my calendar AT ALL because again, that’s a Converge feature. Can’t use Converge messaging, which again is basically ALL of my clients. It’s only functional with the legacy system and BARELY functional at that point",
          "author": "gidget2282",
          "date": "7 Aug 2026"
        },
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          "author": "sunshine21911",
          "date": "7 Aug 2026"
        }
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      "version": "12.0.1000",
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      "version": "12.0.1100",
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      "notes": "We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed"
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      "version": "12.0.504",
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      "released_at": null,
      "notes": "We continue to improve the provider experience with: • Bug fixes and performance improvements."
    },
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      "released_at": null,
      "notes": "We continue to improve the provider experience with: • Bug fixes and performance improvements."
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      "released_at": null,
      "notes": "We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed"
    },
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      "notes": "We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed"
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    },
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      "notes": "We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed"
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      "notes": "We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed"
    },
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      "notes": "We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed"
    },
    {
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      "notes": "We continue to improve the provider experience with these new features: • Performance enhancements to increase reliability and speed"
    },
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      "version": "12.6.100",
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  "alternatives": [
    {
      "app_id": 585805380,
      "name": "HMSA: 24/7 Online Doctor Visit",
      "url": "https://appcorpus.com/apps/hmsa-24-7-online-doctor-visit-585805380",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 566427448,
      "name": "Teladoc Health Provider Access",
      "url": "https://appcorpus.com/apps/teladoc-health-provider-access-566427448",
      "reason": "Same category + similar ratings"
    }
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  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
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    "indexable": true,
    "last_verified_at": "2026-08-07",
    "unknown_fields": [
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    "note": null
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    "data_cutoff": "7 Aug 2026"
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}