AppCorpus
Market US

Air NZ

Manage Air New Zealand flight bookings and access boarding passes on the go.

by Air New Zealand

iPhone

Active Last checked 27 Aug 2026

Quick verdict

What it is
The Air NZ app allows users to manage their flight bookings, check in online, and access their digital boarding passes.
Best for
  • someone who flies with Air New Zealand
Not ideal for
  • someone who needs to book flights with other airlines
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Apple Wallet Yes Free App Store Store published
Free app Yes Free Store published
Wallet pass Yes Free From listing

Screens

App Store

11 store screenshots

Air NZ iphone screenshot 1
Air NZ iphone screenshot 2
Air NZ iphone screenshot 3
Air NZ iphone screenshot 4

Pricing & paywalls

App Store

  • Free

Ratings & reviews

App Store

4.6 11539 ratings · App Store

  1. 5/5Airpoints and service

    I always fly air new Zealand at least two to three times a year minus the Covid years in which I was unable to fly . I always book premium economy aisle seat and pay for it , my way there from Los Angelo’s to Auckland went fine with no problems , however on my return I was very upset to learn that my seat had been changed from 24j to 27 E In the middle I have bathroom issues that is why I like aisle seating I asked the gentleman to kindly give me back my original seat however he wouldn’t and made it a big deal and was not the least helpful when I explained my situation he just went on to say the flight was sold out , I was so upset that I didn’t eat or drink anything on the way home so I wouldn’t have to use the bathroom to embarrass myself or other passengers I feel he could’ve showed a little compassion and try to help me out and on top of that I still haven’t gotten my airpoints or credit for my flight back to USA , I will be traveling in November and hope that I don’t get that sort of experience again

    jjhhhhbghv · 27 Aug 2026

  2. 1/5Waste of time

    Just spent almost an hour trying to book via the Air NZ app. At the last moment when it was time to pay the app rejected my booking saying I need to call Air NZ to finish the booking, which will incur an additional fee. What a waste of my time as a consumer. It seems that time after time these awful companies create fat corporate cats at the expense of consumers. We constantly have to deal with increasing fees and awful wastages of time navigating websites and apps that are dysfunctional and quite frankly anger inducing. Now I have to wait for a customer service rep from Air NZ to call me back and I have to be polite to them, which I will be. But I can understand others that might yell and abuse customer service reps. It’s because Air NZ doesn’t really care about providing the best customer service possible. They only care about charging me extra dollars here and there for seat selection, an extra card fee at check out to bring my final total up a few hundred dollars. That’s what they really care about. Not us. Not the passengers. Unless you fly business or premium economy. Even with air travel it’s the haves and have nots. It’s all about money. That’s all these airlines want. What’s in my wallet. They don’t care about anyone or anything. Our time is worthless to them. Our dignity is worthless. Money talks in NZ. Nothing else matters anymore.

    actmanraj · 27 Aug 2026

  3. 5/5Book it now.

    My husband and I just flew in from Houston to Auckland and had the best experience. My husband was in business class because his back won’t let him sleep in a regular seat without a week in traction. He may never fly coach again. I was in Premium Economy and was pampered beyond my expectations. I had a water bottle, pillow, blanket, full sized headphones and a care package at my seat. The package included a toothbrush, toothpaste, hand cream, pen, earbuds, and a pair of socks. The good was very impressive and the drinks flowed. I had a nice Cabernet with my dinner and they immediately added bubbles to my OJ in the morning when I joked that I’d prefer a mimosa. A+.

    Wimpyhiker · 27 Aug 2026

  4. 1/5Needs more functionality!

    This app pales against other airlines. This is what it needs: Memory of previous (which can often correspond with your most popular) searches that you can click on right away without having to type out the name of each airport yet again (unnecessarily time-consuming); Memory of your last search so you can get right back to it if you got interrupted or needed to re-clarify dates etc. I’ve changed my phone # several times in my profile but my old phone number still populates; Ability to modify the flight details not just at the beginning of the booking, but right up until the end, right on payment page, including adding bags; Ability to see all the available seats, not just the class you’ve clicked on—you could then easily decide if you want to move up or down a class without having to go back 4 screens; Get rid of the big X at top left corner—it looks just like a “close pop-up window” X—but instead it closes and loses your whole booking and you have to start all over again (with no memory (see above)); Need a button where you can look at and manage all your pending flights you have booked—there is no way to do this unless you go back to your email confirmation and click from there!! Also a button where you can look at all past flights and print receipts for business expense purposes; Add to subject line of emails: “AIR NZ” flight blah blah. Not just “NZ” Flight. Makes it impossible to search your emails for your flights as you have to put in NZ and then ALL your emails will pop up. Anyhow it’s terrible for your branding not to put AIR NZ! PLEASE PLEASE ADD THE ABOVE FUNCTIONALITIES TO YOUR APP. I AM A BUSINESS PERSON AND THE ABOVE WOULD SAVE PEOPLE LIKE ME ALOT OF TIME AND EFFORT, STREAMLINE AND IMPROVE YOUR APP AND HELP YOUR REPUTATION

    manhat traveler · 27 Aug 2026

  5. 3/5App is quirky

    The app is quirky and less developed than other airlines. For example I had a seat assigned when I got the ticket but I tried two different days to see if there were any seats available that I preferred and the app would not let me check only saying that it was not available and I would have a seat assigned at checkin. When checking in for the boarding pass o got the same message. The availability to check any entry requirements from the app also kept sending me to strange pages that were not related. Another issue on check in it asks you to verify information (date of birth and date of passport expiry and passport number) but then masks it with asterisks so the only way to check it is to edit it to make sure the correct data is there. Overall I would use another airline if available rather than NZA. This is what happens when it becomes more important for an airline to sell other non airline related items such as airport transfers and cars and hotels instead of putting development money in their core business.

    AAA12456 · 27 Aug 2026

Privacy & accessibility

App Store

Privacy

  • Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
  • Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
  • Data Linked to You — Analytics — Financial Info — Payment Info Developer declared
  • Data Linked to You — Analytics — Identifiers — Device ID Developer declared
  • Data Linked to You — Analytics — Identifiers — User ID Developer declared
  • Data Linked to You — Analytics — Location — Coarse Location Developer declared
  • Data Linked to You — Analytics — Purchases — Purchase History Developer declared
  • Data Linked to You — Analytics — Search History Developer declared
  • Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
  • Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
  • Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
  • Data Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Linked to You — App Functionality — Location — Coarse Location Developer declared
  • Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
  • Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
  • Data Linked to You — App Functionality — User Content — Customer Support Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Identifiers — User ID Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Purchases — Purchase History Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Search History Developer declared
  • Data Linked to You — Other Purposes — Contact Info — Email Address Developer declared
  • Data Linked to You — Other Purposes — Contact Info — Name Developer declared
  • Data Linked to You — Other Purposes — Contact Info — Other User Contact Info Developer declared
  • Data Linked to You — Other Purposes — Contact Info — Phone Number Developer declared
  • Data Linked to You — Other Purposes — Contact Info — Physical Address Developer declared
  • Data Linked to You — Other Purposes — Financial Info — Payment Info Developer declared
  • Data Linked to You — Other Purposes — Identifiers — User ID Developer declared
  • Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
  • Data Linked to You — Product Personalization — Location — Coarse Location Developer declared
  • Data Linked to You — Product Personalization — Purchases — Purchase History Developer declared
  • Data Linked to You — Product Personalization — Search History Developer declared
  • Data Linked to You — Third-Party Advertising — Identifiers — User ID Developer declared
  • Data Linked to You — Third-Party Advertising — Search History Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — Diagnostics Developer declared
  • Data Linked to You — Financial Info Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Linked to You — Location Developer declared
  • Data Linked to You — Purchases Developer declared
  • Data Linked to You — Search History Developer declared
  • Data Linked to You — Usage Data Developer declared
  • Data Linked to You — User Content Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 4.10.0

    Loyalty updates and improvements.

  • 4.10.1

    Bug fixes and improvements.

  • 4.10.2

    Bug fixes and improvements.

  • 4.11.0

    Lounge coffee, just the way you like it: Customise your drink order, add notes and order multiple beverages in one go. General Enhancements: We've made minor fixes and improvements for better performance and stability.

  • 4.12.0

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Scan once. Travel more. We’ve updated the passport feature with NFC chip scanning, passport verification, and improved data handling. Checked in online and no checked luggage? Upload your passport once and go straight to airside - no extra stop at the kiosk or gate to verify your passport. Thanks for flying with Air New Zealand!

  • 4.12.1

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Scan once. Travel more. We’ve updated the passport feature with NFC chip scanning, passport verification, and improved data handling. Checked in online and no checked luggage? Upload your passport once and go straight to airside - no extra stop at the kiosk or gate to verify your passport. Thanks for flying with Air New Zealand!

  • 4.12.2

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Scan once. Travel more. We’ve updated the passport feature with NFC chip scanning, passport verification, and improved data handling. Checked in online and no checked luggage? Upload your passport once and go straight to airside - no extra stop at the kiosk or gate to verify your passport. Thanks for flying with Air New Zealand!

  • 4.12.3

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Scan once. Travel more. We’ve updated the passport feature with NFC chip scanning, passport verification, and improved data handling. Checked in online and no checked luggage? Upload your passport once and go straight to airside - no extra stop at the kiosk or gate to verify your passport. Thanks for flying with Air New Zealand!

  • 4.13.0

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Your journey just got simpler The new home screen brings together what matters most all in one place: from your next flight and destination weather to your Airpoints™ card and a starting point for your next adventure Airpoints card, now in Apple Wallet By popular demand: your Airpoints™ card can now be added to Apple Wallet for quick access when you’re on the go. Thanks for flying with Air New Zealand!

  • 4.13.1

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Your journey just got simpler The new home screen brings together what matters most all in one place: from your next flight and destination weather to your Airpoints™ card and a starting point for your next adventure Airpoints card, now in Apple Wallet By popular demand: your Airpoints™ card can now be added to Apple Wallet for quick access when you’re on the go. Thanks for flying with Air New Zealand!

  • 4.13.4

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Thanks for flying with Air New Zealand!

  • 4.13.5

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Thanks for flying with Air New Zealand!

  • 4.14.0

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. You can now access upcoming flights right from your device Home Screen with new widgets for iOS. We’ve also refreshed our design to introduce Liquid Glass for iOS 26 users, bringing a clean, cohesive experience. Thanks for flying with Air New Zealand!

  • 4.14.1

    Kia ora! We've made improvements and fixed bugs to ensure a smoother experience. Thanks for flying with Air New Zealand!

  • 4.15.0

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. The refreshed home screen now lets you swipe between all the flights in your next trip, with more details quickly available. We've also brought tracking of coffee orders in the lounge to the home screen, and updated the boarding pass to be easier to read for you and our crew. Thanks for flying with Air New Zealand!

  • 4.15.1 · 14 May 2026

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. The refreshed home screen now lets you swipe between all the flights in your next trip, with more details quickly available. We've also brought tracking of coffee orders in the lounge to the home screen, and updated the boarding pass to be easier to read for you and our crew. Thanks for flying with Air New Zealand!

  • 4.16.0 · 3 Aug 2026

    Kia ora! We’ve made improvements and fixed bugs to ensure a smoother experience. Some customers can now start their flight search in the app before continuing to our website to view available flights. This feature is rolling out gradually and may not be available to everyone yet. Thanks for flying with Air New Zealand!

  • 4.7.1

    General Enhancements: we've fixed some bugs and made improvements for better performance and stability.

  • 4.7.2

    Fixes and improvements

  • 4.8.0

    Refined interface: Enjoy a refreshed design with a more modern look and feel to our existing app experience. Dark Mode: Introducing a highly requested dark mode to the Air NZ app, improving usability in low-light environments. General Enhancements: We've fixed minor bugs and made improvements for better performance and stability.

  • 4.8.1

    Refined interface: Enjoy a refreshed design with a more modern look and feel to our existing app experience. Dark Mode: Introducing a highly requested dark mode to the Air NZ app, improving usability in low-light environments. General Enhancements: We've fixed minor bugs and made improvements for better performance and stability.

  • 4.8.2

    Refined interface: Enjoy a refreshed design with a more modern look and feel to our existing app experience. Dark Mode: Introducing a highly requested dark mode to the Air NZ app, improving usability in low-light environments. General Enhancements: We've fixed minor bugs and made improvements for better performance and stability.

  • 4.8.3

    Refined interface: Enjoy a refreshed design with a more modern look and feel to our existing app experience Dark Mode: Introducing a highly requested dark mode to the Air NZ app, improving usability in low-light environments. General Enhancements: We've fixed minor bugs and made improvements for better performance and stability.

  • 4.8.4

    Refined interface: Enjoy a refreshed design with a more modern look and feel to our existing app experience Dark Mode: Introducing a highly requested dark mode to the Air NZ app, improving usability in low-light environments. General Enhancements: We've fixed minor bugs and made improvements for better performance and stability.

  • 4.9.0

    Improvements to disrupts self service: Expanding self service capability for customers impacted by a major schedule change on Domestic return journeys, allowing rebooking of both inbound and outbound flights for eligible bookings. General Enhancements: We’re fixed minor bugs and made improvements for better performance and stability.

  • 4.9.1

    AirTag Link Sharing: Now you can share your AirTag's location directly with our support team to help locate lost luggage. General Enhancements: We've fixed minor bugs and made improvements for better performance and stability. Note: AirTag link sharing requires iOS 18.2 or later.

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Data quality & evidence

Page completeness
Independent summary published
Last verified
27 Aug 2026
Sources
App Store

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