1 Hotels

Name: 1 Hotels
Rating: 4.8 (1794 reviews)
Author: SH Group Operations LLC

by SH Group Operations LLC

iPhone

Active Last checked 28 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel
Utilities

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

Free

Last verified 28 Jul 2026

Ratings & reviews

App Store

4.8 1794 ratings · App Store

5/5Great app!
I love 1Hotels, and this app makes it super easy to manage my reservations and communicate with the hotel staff before and during my stay. When I travel for business, I use the app to check in and access my room key; the process is a breeze!

PauPa27 · 28 Jul 2026
1/5App Is Nearly Unusable
It’s wild that a brand like 1Hotels has an app this clunky - their unintuitive, buggy UX feels like it’s from 2009. This app is lazy and borderline unusable; clearly hasn’t been QAd. It feels like it was built by a contractor or agency, not an in-house team dedicated to making the experience seamless. This app is not maintained well and does not follow industry-standard best practices for mobile product design. I’m surprised a ‘young’ brand like this has an app that feels like it was built by boomers… or for a downmarket hotel chain. For the prices they charge for rooms, it’s criminal for the app to be this unusable. Crazy priorities for a hotel that encourages use of the app for key experiences as well (look room service, key cards, etc).

lexie_lou_202 · 28 Jul 2026
1/5Garbage
This app is garbage. It doesn’t work at any of their locations- consistently. I’m currently in Seattle and it doesn’t work at all! You login in- and are sent right back to the login page, where it “spins” for a moment and then…. Nothing. I’ve deleted the app close to a dozen times. Reinstalled. Tried with WiFi, without WiFi, with cellular, without cellular, no VPNs, with blue tooth and without. It’s ABSOLUTE GARBAGE! The execs that approved the launch of this app should let it go, and start over. It’s not worth losing customers to keep an app that isn’t serving your business or the ones who are financially making that business possible.

Psychoboss75 · 28 Jul 2026
1/5Slow and Faulty
The app is awful. I’ve tried it on WiFi and cellular and it’s slow! Nothing saves, check in was a nightmare and I had to scan my documents multiple times to no avail. Ended up having to check in at the hotel. I made multiple reservations for wellness classes before my arrival and only one saved into the system, so we missed out on the opportunity. I’m not sure why everyone is rating it 5 stars because it’s truly a faulty and poorly made app.

CMF229 · 28 Jul 2026
5/5Beautiful Properties - Must Visit!
Love 1 Hotels some of the most beautiful hotels I’ve ever stayed at. Love that you can easily book your travel at any of their properties through the app. It also has information on all the amenities for each property. Download to to stay in the know.

@seanraoul · 28 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Not Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — App Functionality — Contact Info — Name Developer declared
Data Not Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
Data Not Linked to You — Contact Info Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Usage Data Developer declared
Data Used to Track You — Identifiers — User ID Developer declared
Data Used to Track You — Identifiers Developer declared

Show more Show less

Accessibility

No accessibility labels collected yet.

Versions

App Store

2.12
Minor bug fixes
2.13
Minor bug fixes
2.14
Minor bug fixes
2.15
Minor bug fixes
2.16
Minor Bug Fix
2.17
Minor bug fixes
2.18
Minor bug Fixes
2.21
Mission 2.0 changes Vyyer Id verification Terms & conditions and privacy changes in signup Hotel list arrow icon in small devices in our locations page Ready to QA Tickets
2.22
Minor Bug Fix
2.23
Minor bug fixes
2.24
Minor bug fixes
2.25
Minor bug fixes
2.26
Minor bug fixes
2.27
Minor Bug Fix
2.28
Minor bug fix
2.29
Minor Bug Fix
2.30
Minor Bug Fix
2.31
Minor Bug Fix
2.32
Minor Bug Fix
2.33
Minor Bug Fix
2.34
Minor Bug Fix
2.35
Improvements and minor bug fixes.
2.36
Improvements and minor bug fixes.
2.37
Minor Bug Fixes
2.38 · 22 Jul 2026
Minor Bug Fixes.

Show more Show less

Alternatives

Places: Curated Travel Guide — Same category + similar ratings
BLADE — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 28 Jul 2026
Sources: App Store

Independent summary has not been published yet.
Screenshots: not yet collected

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare 1 Hotels with Places: Curated Travel Guide.

View JSON

GET /api/v3/apps/6449586513

{
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          "rating": 5,
          "title": "Great app!",
          "body": "I love 1Hotels, and this app makes it super easy to manage my reservations and communicate with the hotel staff before and during my stay. When I travel for business, I use the app to check in and access my room key; the process is a breeze!",
          "author": "PauPa27",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "App Is Nearly Unusable",
          "body": "It’s wild that a brand like 1Hotels has an app this clunky - their unintuitive, buggy UX feels like it’s from 2009. This app is lazy and borderline unusable; clearly hasn’t been QAd. It feels like it was built by a contractor or agency, not an in-house team dedicated to making the experience seamless. This app is not maintained well and does not follow industry-standard best practices for mobile product design. I’m surprised a ‘young’ brand like this has an app that feels like it was built by boomers… or for a downmarket hotel chain. For the prices they charge for rooms, it’s criminal for the app to be this unusable. Crazy priorities for a hotel that encourages use of the app for key experiences as well (look room service, key cards, etc).",
          "author": "lexie_lou_202",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Garbage",
          "body": "This app is garbage. It doesn’t work at any of their locations- consistently. I’m currently in Seattle and it doesn’t work at all! You login in- and are sent right back to the login page, where it “spins” for a moment and then…. Nothing. I’ve deleted the app close to a dozen times. Reinstalled. Tried with WiFi, without WiFi, with cellular, without cellular, no VPNs, with blue tooth and without. It’s ABSOLUTE GARBAGE! The execs that approved the launch of this app should let it go, and start over. It’s not worth losing customers to keep an app that isn’t serving your business or the ones who are financially making that business possible.",
          "author": "Psychoboss75",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Slow and Faulty",
          "body": "The app is awful. I’ve tried it on WiFi and cellular and it’s slow! Nothing saves, check in was a nightmare and I had to scan my documents multiple times to no avail. Ended up having to check in at the hotel. I made multiple reservations for wellness classes before my arrival and only one saved into the system, so we missed out on the opportunity. I’m not sure why everyone is rating it 5 stars because it’s truly a faulty and poorly made app.",
          "author": "CMF229",
          "date": "28 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Beautiful Properties - Must Visit!",
          "body": "Love 1 Hotels some of the most beautiful hotels I’ve ever stayed at. Love that you can easily book your travel at any of their properties through the app. It also has information on all the amenities for each property. Download to to stay in the know.",
          "author": "@seanraoul",
          "date": "28 Jul 2026"
        }
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          "source": "Developer declared"
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          "source": "Developer declared"
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          "source": "Developer declared"
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        {
          "title": "Data Linked to You",
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          "source": "Developer declared"
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        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Usage Data — Other Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Contact Info — Phone Number",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Location — Coarse Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Location — Precise Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Used to Track You",
          "detail": "Identifiers — User ID",
          "source": "Developer declared"
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        {
          "title": "Data Used to Track You",
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  "changes": [
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      "released_at": null,
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      "released_at": null,
      "notes": "Minor bug fixes"
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      "notes": "Minor bug fixes"
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      "reason": "Same category + similar ratings"
    },
    {
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      "name": "BLADE",
      "url": "https://appcorpus.com/apps/blade-871972482",
      "reason": "Same category + similar ratings"
    }
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  "evidence_summary": {
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    "indexable": true,
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    "unknown_fields": [
      "Independent summary has not been published yet.",
      "Screenshots: not yet collected"
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  "availability_markets": {
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}