ZenHotels: Hotels & Travel

Name: ZenHotels: Hotels & Travel
Rating: 4.8 (2400 reviews)
Author: Emerging Travel Inc.

by Emerging Travel Inc.

iPhone · iPad

Active Last checked 28 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel
Lifestyle

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Unknown	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

Free

Last verified 28 Jul 2026

Ratings & reviews

App Store

4.8 2400 ratings · App Store

5/5Was skeptical but luckily surprised!
I was skeptical booking through this website because the price they were offering for the hotel I stayed at in Las Vegas was almost too good to be true. But I took the risk and I’m glad I did! They give you the total price right before you book and will tell you there if you have to pay any resort fees once you arrive and thankfully to my surprise it was all accurate and I got a great hotel for a great price!

Dammmm!! · 28 Jul 2026
1/5Do thorough research before booking
I booked a stay with ZenHotels and after the website kept crashing out I should have took it as a sign and a red flag. I originally found on their website my stay coming out to a little over $500. The website crashed and could not honor that price but for inconvenience gave me a coupon. When I went to rebook it was 606 not bad but I guess that was just base price and more fees were included after the 606. I booked cause I thought I could use my coupon codes however I regret that I did. I happen to check the official website and I am basically paying $200 extra then what’s on the official website. I just wanted to see if they could partially refund me for overcharging me by a lot. I’m staying 2 nights and being charged $700 versus $500. I wish I could say better things but I won’t. Don’t trust google search engine to do its job go the old fashioned route and do it yourself. If they reach out and help I will update you otherwise please be cautious and research other alternatives before booking with ZenHotels.

Khaleelah🤎 · 28 Jul 2026
1/5Refund request
This is to alert Everyone. I recently purchased a room, where it clearly stated that I would be able to cancel if done before November 17, with a complete refund. Well come to find out. The cancellation policy on my booking email was in a completely different language. Apparently once you purchase you room. The information changed and so is a language you won’t know so that it now states. My entire email was in English, except that part. What a coincidence. So, I tried to reach out to the company and just got the run around from the person who was handling my situation. This is very frustrating and disappointing. It’s like a scam, fraudulent behavior, dishonest. I asked to speak to a manager and the call/chat was disconnected. I have yet to get an answer or a refund. So please be aware of you booking email and check the cancellation portion where it changes into a different language. You can take screenshots, etc and they will not honor it. At least that was my experience. This was my first time using this app. Do not recommend.

Blessedmandy22 · 28 Jul 2026
1/5Avoid ZenHotels at all costs
Do not book with this travel agency they are a fraudulent company and scammers. I booked a hotel stay in June and the hotel granted me a partial refund for inconveniences. The hotel informed me and provided receipts and evidence that ZenHotels / Expedia Groups received the refund from the hotel. It’s been over 30 days and ZenHotels today is still REFUSING to refund me the money. Customer service and their managers are incompetent and won’t give me a yes or no if they’ll refund me or a timeframe of when I should receive the refund. It’s been a month and they just give me the run around. Very poor services all around! The website is so laggy, the customer service is terrible, avoid this company at all costs!

Gabe9766 · 28 Jul 2026
2/5ZenHotels is a joke
Gave the app 2 stars just for functionality and user friendliness. The website claimed the app has lower prices; it does not. Prices were 10-20% higher on the app than on the website. Tried booking online and every time I went to pay, it kept saying oops no more rooms are available anymore but I would refresh it and they would be there again but at a higher rate.

Haralamb0s · 28 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — Analytics — Purchases — Purchase History Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Linked to You — Product Personalization — Identifiers — Device ID Developer declared
Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
Data Linked to You — Product Personalization — Purchases — Purchase History Developer declared
Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Purchases Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Location — Precise Location Developer declared
Data Not Linked to You — App Functionality — Search History Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Search History Developer declared
Data Used to Track You — Contact Info — Email Address Developer declared
Data Used to Track You — Contact Info Developer declared
Data Used to Track You — Identifiers — Device ID Developer declared
Data Used to Track You — Identifiers — User ID Developer declared
Data Used to Track You — Identifiers Developer declared
Data Used to Track You — Purchases — Purchase History Developer declared
Data Used to Track You — Purchases Developer declared
Data Used to Track You — Usage Data — Product Interaction Developer declared
Data Used to Track You — Usage Data Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

8.11.0
Small improvements and bug fixes
8.11.2
Small improvements and bug fixes
8.11.3
Small improvements and bug fixes
8.12.0
Small improvements and bug fixes
8.13.0
Small improvements and bug fixes
8.14.0
Small improvements and bug fixes
8.15.0
Small improvements and bug fixes
8.15.1
Small improvements and bug fixes
8.16.0
Small improvements and bug fixes
8.16.1
Small improvements and bug fixes
9.0.0
Small improvements and bug fixes
9.0.1
Small improvements and bug fixes
9.1.0
Small improvements and bug fixes
9.2.0
Small improvements and bug fixes
9.2.1
Small improvements and bug fixes
9.3.0
Small improvements and bug fixes
9.4.0
Small improvements and bug fixes
9.5.0
Small improvements and bug fixes
9.6.0
Small improvements and bug fixes
9.7.0
Small improvements and bug fixes
9.7.1
Small improvements and bug fixes
9.8.0
Small improvements and bug fixes
9.8.1
Small improvements and bug fixes
9.9.0
Small improvements and bug fixes
9.9.1 · 15 Jul 2026
Small improvements and bug fixes

Show more Show less

Alternatives

MacQueen: Best Hotel Rates — Same category + similar ratings
USim: Travel eSIM & Internet — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 28 Jul 2026
Sources: App Store

Independent summary has not been published yet.
Screenshots: not yet collected

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare ZenHotels: Hotels & Travel with MacQueen: Best Hotel Rates.

View JSON

GET /api/v3/apps/1093144797

{
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          "rating": 5,
          "title": "Was skeptical but luckily surprised!",
          "body": "I was skeptical booking through this website because the price they were offering for the hotel I stayed at in Las Vegas was almost too good to be true. But I took the risk and I’m glad I did! They give you the total price right before you book and will tell you there if you have to pay any resort fees once you arrive and thankfully to my surprise it was all accurate and I got a great hotel for a great price!",
          "author": "Dammmm!!",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Do thorough research before booking",
          "body": "I booked a stay with ZenHotels and after the website kept crashing out I should have took it as a sign and a red flag. I originally found on their website my stay coming out to a little over $500. The website crashed and could not honor that price but for inconvenience gave me a coupon. When I went to rebook it was 606 not bad but I guess that was just base price and more fees were included after the 606. I booked cause I thought I could use my coupon codes however I regret that I did. I happen to check the official website and I am basically paying $200 extra then what’s on the official website. I just wanted to see if they could partially refund me for overcharging me by a lot. I’m staying 2 nights and being charged $700 versus $500. I wish I could say better things but I won’t. Don’t trust google search engine to do its job go the old fashioned route and do it yourself. If they reach out and help I will update you otherwise please be cautious and research other alternatives before booking with ZenHotels.",
          "author": "Khaleelah🤎",
          "date": "28 Jul 2026"
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        {
          "rating": 1,
          "title": "Refund request",
          "body": "This is to alert Everyone. I recently purchased a room, where it clearly stated that I would be able to cancel if done before November 17, with a complete refund. Well come to find out. The cancellation policy on my booking email was in a completely different language. Apparently once you purchase you room. The information changed and so is a language you won’t know so that it now states. My entire email was in English, except that part. What a coincidence. So, I tried to reach out to the company and just got the run around from the person who was handling my situation. This is very frustrating and disappointing. It’s like a scam, fraudulent behavior, dishonest. I asked to speak to a manager and the call/chat was disconnected. I have yet to get an answer or a refund. So please be aware of you booking email and check the cancellation portion where it changes into a different language. You can take screenshots, etc and they will not honor it. At least that was my experience. This was my first time using this app. Do not recommend.",
          "author": "Blessedmandy22",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Avoid ZenHotels at all costs",
          "body": "Do not book with this travel agency they are a fraudulent company and scammers. I booked a hotel stay in June and the hotel granted me a partial refund for inconveniences. The hotel informed me and provided receipts and evidence that ZenHotels / Expedia Groups received the refund from the hotel. It’s been over 30 days and ZenHotels today is still REFUSING to refund me the money. Customer service and their managers are incompetent and won’t give me a yes or no if they’ll refund me or a timeframe of when I should receive the refund. It’s been a month and they just give me the run around. Very poor services all around! The website is so laggy, the customer service is terrible, avoid this company at all costs!",
          "author": "Gabe9766",
          "date": "28 Jul 2026"
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          "author": "Haralamb0s",
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}