Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
- In-app purchases
Categories and search queries
Official categories
- Communication
- Social Networking
- Entertainment
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
| In-app purchases | Yes | Limited free | — | Store published |
| Siri Shortcuts | Yes | Unknown | App Store | Store published |
Screens
12 store screenshots
6 store screenshots
Pricing & paywalls
- Free to download
- In-app purchases
- Free to download
- In-app purchases: $0.49 - $294.99 per item
Ratings & reviews
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1/5Verification process is malfunctioning
I downloaded this app to communicate with my family in Vietnam. However, I can’t even do so because right after creating my account, it was disabled because I needed to verify my account with some form of identification. I tried using both my California Driver License and my US passport. I made sure that my ID’s were perfectly within the frame provided, that my photos were clear, and that there was no glare whatsoever. I even tried to use uploaded photos instead of taking pictures straight from the app. After ten minutes of trying and trying again, I still got the same message “ID or documents not able to be recognized”. The software for this is app is so unbelievably rudimentary that it must have an issue recognizing non-Vietnamese forms of identification. What kind of incompetence does it take to create such a terribly unreceptive and rigid software? No wonder the ratings are so low. I am extremely displeased to the point that I will not only never recommend this app to anyone who comes to Vietnam, but will also thoroughly share this unkind yet 100% honest and accurate review.
Girl who like this app · 31 Jul 2026
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2/5Seems great but can’t use!
I’ve heard great things about the app! I’m living in Vietnam and downloaded it to communicate with Vietnamese friends here but from the start it disabled my account. I tried to verify using my passport and home state ID card but both are not able to be recognized by the verification software. I tried messaging the company for help but all I get is a message back saying my account is disabled. I tried deleting the account, but it won’t let me - saying the account has been banned. Again, I was disabled right when I first logged in with my new Vietnamese phone number. I now can’t use the app at all. Definitely a major communication and system issue
j_cub99 · 31 Jul 2026
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1/5App needs a lot of improvement
My friend just got a new phone and new number. I helped her to set up a new zalo account but the app never recognized the phone number, when we requested to receive the one time password, it always said error, and said to try back in 24 hours. We’ve been trying for the last 4 days. Same error. She hasn’t been able to contact her family in Vietnam for 4 days. Because of her problem, I tried to secure my zalo account by adding email for a back up plan incase I change a new phone in the future. I received the link to confirm my email address in my email. But when I clicked on the link to finish confirmation, it lead to a blank white website that never finish loading. And now the confirmation email expired, and I’ve never could upgrade my security. If I could give it zero star, I would. Please fix and give it some attention if you want more customers!
Jamie.Nguyen · 31 Jul 2026
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5/5Great for what it does: simply keeping communication with family
There is no app out there that is totally private/no back door. This app is reliable, simple, not overly complicated or full of bloatware/miniapps/junk. It’s simple. It works on older devices. One day maybe they can find a better way to backup photos and conversations. But remember, it does not have the budget of Meta/TG (nor the ways Meta/TG has to generate revenue- by collecting sensitive data for sale). This app is decent enough for what it does.
Revan1123 · 31 Jul 2026
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1/5I’m extremely disappointed
I been a Zalo member for YEARS! About few months ago my phone complete took out all apps an when I went to download it back it was asking for my number I put in my number but it is always starts the number as four instead of (320) three digit maybe because of different countries but I put it for the states, so I tried until I gave up, because it wouldn’t let me log in, anyway I really needed it to download back because I had some really IMPORTANT MESSAGES on there that I need today, I even reached out to Zalo yet there was no reply! I’m soooooo disappointed in Zalo. You were my favorite app! These messages and pictures we really important to me an now there gone.
Alishabambam143 · 31 Jul 2026
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1/5
ko vào ứng dụng được
MINH Châu Ngọc · 1 Aug 2026
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1/5
ko sync đc chat, bỏ tìm kiếm gif, delay thông báo, bị mất tn nếu xài nhiều thiết bị, nhồi nhét cả đống tính năng ko cần thiết trong khi tính năng cơ bản của app nt làm ko xong
Vinh (D0DC B8E8) · 1 Aug 2026
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1/5
app rác
SwaiX · 1 Aug 2026
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1/5
PC version lack off many features, horrible design.
Alto Juno · 1 Aug 2026
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1/5
đăng nhập phiền phức
thanh nhan · 1 Aug 2026
Privacy & accessibility
Privacy
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Contacts Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — App Functionality — User Content — Customer Support Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Contacts Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Linked to You — User Content Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — App Functionality — Contact Info — Physical Address Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Not Linked to You — App Functionality — Purchases — Purchase History Developer declared
- Data Not Linked to You — App Functionality — User Content — Audio Data Developer declared
- Data Not Linked to You — App Functionality — User Content — Other User Content Developer declared
- Data Not Linked to You — App Functionality — User Content — Photos or Videos Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Product Personalization — Location — Coarse Location Developer declared
- Data Not Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
- Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Contact Info Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Identifiers Developer declared
- Data Not Linked to You — Location Developer declared
- Data Not Linked to You — Purchases Developer declared
- Data Not Linked to You — Usage Data Developer declared
- Data Not Linked to You — User Content Developer declared
Accessibility
- Dark Interface — SUPPORTED Store published
- Larger Text — SUPPORTED Store published
- VoiceOver — SUPPORTED Store published
Privacy
- Data collected — Analytics — App info and performance — Diagnostics Developer declared
- Data collected — Analytics — App info and performance — Other app performance data Developer declared
- Data collected — Analytics, Personalization — App activity — App interactions Developer declared
- Data collected — App functionality — App activity — Other user-generated content Developer declared
- Data collected — App functionality — Location — Precise location Developer declared
- Data collected — App functionality, Account management — Personal info — Name Developer declared
- Data collected — App functionality, Account management — Personal info — Phone number Developer declared
- Data collected — App functionality, Account management — Personal info — User IDs Developer declared
- Data collected — App functionality, Advertising or marketing, Personalization, Account management — Device or other IDs Developer declared
- Data collected — App functionality, Analytics — App info and performance — Crash logs Developer declared
- Data collected — App functionality, Analytics, Personalization — App activity — In-app search history Developer declared
- Data collected — App functionality, Analytics, Personalization — App activity — Other actions Developer declared
- Data collected — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Other info Developer declared
- Data collected — App functionality, Personalization — Contacts Developer declared
- Data shared — Analytics — App info and performance — Crash logs Developer declared
- Data shared — Analytics — App info and performance — Diagnostics Developer declared
- Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
- Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared
Accessibility
No accessibility labels collected yet.
Versions
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25.10.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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25.10.02
Zalo has fixed some bugs and improved performance for a smoother experience.
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25.11.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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25.11.02
Zalo has fixed some bugs and improved performance for a smoother experience.
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25.11.02.r1
Zalo has fixed some bugs and improved performance for a smoother experience.
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25.12.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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25.12.02
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.01.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.01.01.1
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.02.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.03.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.03.01.1
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.03.02
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.03.02.r1
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.04.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.04.02
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.05.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.05.02
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.05.02.1
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.06.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.06.01.1
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.06.02
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.06.02.1
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.07.01
Zalo has fixed some bugs and improved performance for a smoother experience.
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26.07.01.1
· 26 Jul 2026
Zalo has fixed some bugs and improved performance for a smoother experience.
- 26.07.01 · 20 Jul 2026
- 26.08.01 · 24 Aug 2026
Alternatives
- BatChat - Encrypted Messenger — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 31 Aug 2026
- Sources
- App Store, Google Play
- Independent summary has not been published yet.