AppCorpus
Market US

Zalo

by Zalo Group

iPhone · iPad · Android

Active Last checked 31 Aug 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download
  • In-app purchases

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Free app Yes Free Store published
In-app purchases Yes Limited free Store published
Siri Shortcuts Yes Unknown App Store Store published

Screens

12 store screenshots

Zalo ipad screenshot 1
Zalo ipad screenshot 2
Zalo ipad screenshot 3
Zalo ipad screenshot 4

6 store screenshots

Zalo android screenshot 1
Zalo android screenshot 2
Zalo android screenshot 3
Zalo android screenshot 4

Pricing & paywalls

  • Free to download
  • In-app purchases
  • Free to download
  • In-app purchases: $0.49 - $294.99 per item

Ratings & reviews

2.1 8261 ratings · App Store

  1. 2/5Seems great but can’t use!

    I’ve heard great things about the app! I’m living in Vietnam and downloaded it to communicate with Vietnamese friends here but from the start it disabled my account. I tried to verify using my passport and home state ID card but both are not able to be recognized by the verification software. I tried messaging the company for help but all I get is a message back saying my account is disabled. I tried deleting the account, but it won’t let me - saying the account has been banned. Again, I was disabled right when I first logged in with my new Vietnamese phone number. I now can’t use the app at all. Definitely a major communication and system issue

    j_cub99 · 31 Jul 2026

  2. 1/5Verification process is malfunctioning

    I downloaded this app to communicate with my family in Vietnam. However, I can’t even do so because right after creating my account, it was disabled because I needed to verify my account with some form of identification. I tried using both my California Driver License and my US passport. I made sure that my ID’s were perfectly within the frame provided, that my photos were clear, and that there was no glare whatsoever. I even tried to use uploaded photos instead of taking pictures straight from the app. After ten minutes of trying and trying again, I still got the same message “ID or documents not able to be recognized”. The software for this is app is so unbelievably rudimentary that it must have an issue recognizing non-Vietnamese forms of identification. What kind of incompetence does it take to create such a terribly unreceptive and rigid software? No wonder the ratings are so low. I am extremely displeased to the point that I will not only never recommend this app to anyone who comes to Vietnam, but will also thoroughly share this unkind yet 100% honest and accurate review.

    Girl who like this app · 31 Jul 2026

  3. 1/5App needs a lot of improvement

    My friend just got a new phone and new number. I helped her to set up a new zalo account but the app never recognized the phone number, when we requested to receive the one time password, it always said error, and said to try back in 24 hours. We’ve been trying for the last 4 days. Same error. She hasn’t been able to contact her family in Vietnam for 4 days. Because of her problem, I tried to secure my zalo account by adding email for a back up plan incase I change a new phone in the future. I received the link to confirm my email address in my email. But when I clicked on the link to finish confirmation, it lead to a blank white website that never finish loading. And now the confirmation email expired, and I’ve never could upgrade my security. If I could give it zero star, I would. Please fix and give it some attention if you want more customers!

    Jamie.Nguyen · 31 Jul 2026

  4. 1/5Worst communication app in my life

    How about you save the sent files on your own server forever instead of deleting it after, idk, 1 month after sent? And if you were to ask people to download it to their device, maybe don’t make it mandatory to save it to your app and if you do can’t you somehow make a feature where users can delete these saved files on the app? Not to mention that you can’t be active on more than 2 devices? And that whenever the device is switched all messages and files are gone forever as it’s saved into the local device? And that cloud message with a limited storage? I don’t understand how this app is popular in Vietnam. What a joke.

    GammaAnemo · 31 Jul 2026

  5. 1/5I’m extremely disappointed

    I been a Zalo member for YEARS! About few months ago my phone complete took out all apps an when I went to download it back it was asking for my number I put in my number but it is always starts the number as four instead of (320) three digit maybe because of different countries but I put it for the states, so I tried until I gave up, because it wouldn’t let me log in, anyway I really needed it to download back because I had some really IMPORTANT MESSAGES on there that I need today, I even reached out to Zalo yet there was no reply! I’m soooooo disappointed in Zalo. You were my favorite app! These messages and pictures we really important to me an now there gone.

    Alishabambam143 · 31 Jul 2026

2.3 2556274 ratings · Google Play

  1. 1/5

    ko vào ứng dụng được

    MINH Châu Ngọc · 1 Aug 2026

  2. 1/5

    ko sync đc chat, bỏ tìm kiếm gif, delay thông báo, bị mất tn nếu xài nhiều thiết bị, nhồi nhét cả đống tính năng ko cần thiết trong khi tính năng cơ bản của app nt làm ko xong

    Vinh (D0DC B8E8) · 1 Aug 2026

  3. 1/5

    app rác

    SwaiX · 1 Aug 2026

  4. 1/5

    PC version lack off many features, horrible design.

    Alto Juno · 1 Aug 2026

  5. 1/5

    đăng nhập phiền phức

    thanh nhan · 1 Aug 2026

Privacy & accessibility

Privacy

  • Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
  • Data Linked to You — App Functionality — Contact Info — Name Developer declared
  • Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
  • Data Linked to You — App Functionality — Contacts Developer declared
  • Data Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Linked to You — App Functionality — Location — Precise Location Developer declared
  • Data Linked to You — App Functionality — User Content — Customer Support Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — Contacts Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Linked to You — Location Developer declared
  • Data Linked to You — User Content Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
  • Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — App Functionality — Contact Info — Physical Address Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
  • Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
  • Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
  • Data Not Linked to You — App Functionality — Purchases — Purchase History Developer declared
  • Data Not Linked to You — App Functionality — User Content — Audio Data Developer declared
  • Data Not Linked to You — App Functionality — User Content — Other User Content Developer declared
  • Data Not Linked to You — App Functionality — User Content — Photos or Videos Developer declared
  • Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
  • Data Not Linked to You — Product Personalization — Location — Coarse Location Developer declared
  • Data Not Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
  • Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
  • Data Not Linked to You — Contact Info Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Not Linked to You — Identifiers Developer declared
  • Data Not Linked to You — Location Developer declared
  • Data Not Linked to You — Purchases Developer declared
  • Data Not Linked to You — Usage Data Developer declared
  • Data Not Linked to You — User Content Developer declared

Accessibility

  • Dark Interface — SUPPORTED Store published
  • Larger Text — SUPPORTED Store published
  • VoiceOver — SUPPORTED Store published

Privacy

  • Data collected — Analytics — App info and performance — Diagnostics Developer declared
  • Data collected — Analytics — App info and performance — Other app performance data Developer declared
  • Data collected — Analytics, Personalization — App activity — App interactions Developer declared
  • Data collected — App functionality — App activity — Other user-generated content Developer declared
  • Data collected — App functionality — Location — Precise location Developer declared
  • Data collected — App functionality, Account management — Personal info — Name Developer declared
  • Data collected — App functionality, Account management — Personal info — Phone number Developer declared
  • Data collected — App functionality, Account management — Personal info — User IDs Developer declared
  • Data collected — App functionality, Advertising or marketing, Personalization, Account management — Device or other IDs Developer declared
  • Data collected — App functionality, Analytics — App info and performance — Crash logs Developer declared
  • Data collected — App functionality, Analytics, Personalization — App activity — In-app search history Developer declared
  • Data collected — App functionality, Analytics, Personalization — App activity — Other actions Developer declared
  • Data collected — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Other info Developer declared
  • Data collected — App functionality, Personalization — Contacts Developer declared
  • Data shared — Analytics — App info and performance — Crash logs Developer declared
  • Data shared — Analytics — App info and performance — Diagnostics Developer declared
  • Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
  • Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

Accessibility

No accessibility labels collected yet.

Versions

  • 25.10.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 25.10.02

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 25.11.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 25.11.02

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 25.11.02.r1

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 25.12.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 25.12.02

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.01.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.01.01.1

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.02.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.03.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.03.01.1

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.03.02

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.03.02.r1

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.04.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.04.02

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.05.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.05.02

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.05.02.1

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.06.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.06.01.1

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.06.02

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.06.02.1

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.07.01

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.07.01.1 · 26 Jul 2026

    Zalo has fixed some bugs and improved performance for a smoother experience.

  • 26.07.01 · 20 Jul 2026
  • 26.08.01 · 24 Aug 2026

Alternatives

Availability by market

Data quality & evidence

Page completeness
Live store listing
Last verified
31 Aug 2026
Sources
App Store, Google Play

Report a correction