WAC Smart Fans

Name: WAC Smart Fans
Rating: 3.3 (211 reviews)
Author: WAC Lighting

by WAC Lighting

iPhone · iPad

Active Last checked 7 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download
In-app purchases

Categories and search queries

Official categories

Lifestyle
Utilities

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published
In-app purchases	Yes	Limited free	—	Store published

Screens

App Store

6 store screenshots

Pricing & paywalls

App Store

WAC Smart Fan — $9.99

Last verified 7 Aug 2026

Ratings & reviews

App Store

3.3 211 ratings · App Store

3/5App ok, but not all features working as expected
I was able to add and control 2 new fans. Had difficulty updating the firmware for one but after several tries it upgraded succesfully. Hovewer I have not been able to upgrade the controls or the wall outlet, not sure if these devices need to be upgraded as well. Controls show up in the account but then the upgrade screen is empty, scanning for the devices does not return any. Most important, the app does not seem to sync the actual status of the fan. Turning the fan on/off from the control or wall outlet does not change the status shown in the app. Switching from one fan to the other in the app does not show the actual or the last select state either. Unable to monitor the status as is.

henryg76 · 7 Aug 2026
4/5Firmware finally fixed!
I own two of WAC’s smart fans. I specifically purchased these for their smart capabilities as I read they work well with Home Assistant. After installing them, I encountered an issue where the fan connects and everything works fine for about a week, and then stops responding and appears offline. The fan is still connected to my WiFi (I can see it on my router) but it won’t respond to pings or commands to operate the fan. I have to shut off the power to the fan for a few seconds and turn it back on to force it to reboot, and then the fan will come back online and will work perfectly fine for about another week. Both of my fans did this same thing at random times, so I know it’s a firmware issue and not something with my network. Working with support was tedious. It took 8 months and 73 emails but finally the issue has been resolved by way of them releasing a firmware update. The fans have now been stable and I am pleased with them again. I wish they would support Apple Home Kit (they do support local control if you use the third party integration in Home Assistant) but there are also a few missing API commands like activating the “breeze” mode. So overall I am happy again with my purchase but do fear that if something breaks again, it will take forever to get it fixed.

Scott👨‍💻 · 7 Aug 2026
1/5Used to work
It is so frustrating to have issues with these smart fans. I currently have 6. When a fan has a problem, it requires removing it from the ceiling and often getting a new transmitter or receiver. I have had to change out a receiver three different times in the two years I’ve had these fans. Currently like somebody else’s review I have had the issue of two fans disconnecting from the Wi-Fi disappearing from the app and forcing me to add them back continuously while they continue to beep and even though I add them back, they disappear again. I hate these fans now!!!

LaraElizabeth · 7 Aug 2026
1/5Waste of time
Update: Even with the recent app update, I still have trouble using Alexa to operate the fan. It works for a while and then quits. Original Review: No app update for three years speaks volumes. I purchased my fan two years ago. Alexa integration mostly worked for about a year. For the last year I mostly operate the fan using the phone app. When I’m feeling industrious, I try to fix the Alexa connective issues. I waste time troubleshooting via the Alexa app, then the WAC app and come up empty handed, walk away, only to repeat the process later. I won’t try again until or unless they update their app. They need to drop SMART from the name of their fans. :/

p2t2 · 7 Aug 2026
1/5Awful
I spent hundreds of dollars to purchase three fans and install them. I was incredulous to find that I had to pay three times, ones for each fan, to operate them remotely. The application is extremely unreliable.I saw another review which stated that it only works about 30% of the time, and this has also been my experience. I have spent hours over the past two years configuring and reconfiguring these fans to work with my phone. It’s been extremely frustrating. I have attempted to contact the company about this and cannot get a response. A miserable experience.

ricix · 7 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Not Collected Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

1.0.10
1. Handle cases that users using Sign In with Apple may choose to hide their emails 2. Fixed a bug with drag-and-drop device orders.
1.0.12
1. Fixed some permission issues with iOS 14 that prevent the app from finding the fans locally 2. Fixed a bug in the fan commissioning process that may prevent the app from getting the Wi-Fi network scan results
1.0.14
1. Updated to the latest Firebase Crashlyics SDK. 2. Fixed an app crash when some groups contain fans already deleted. 3. Support firmware update through local network. If some of your fans are found in local network but not in the cloud, this new version allows you to update your fans to the latest firmware, which fixes some critical issues with cloud connectivity. 4. If you have Alexa or Google Home integration issues, you are highly recommended to upgrade to this app version, provision your phone to the same Wi-Fi network of your fans, and upgrade your fans to the latest firmware.
1.0.15
Disabled in-app purchase. Users can use the app with their fans for free.
1.0.2
Fixed an issue with the cloud connectivity indicator.
1.0.3
Fix a bug that the app may be unable to detect device access point during commissioning.
1.0.5
Added In-App Purchase
1.0.6
Fixed an issue that sleep timer does not work for Gen3 fans.
1.0.7
Fixed a bug that the In-App Purchase may be unable to pop up upon the first time when user pairs a fan to their home router.
1.0.8
1. Sign-in with Face ID / Touch ID 2. AutoFill Password and Show/Hide password 3. Optimized local communication for concurrent multi-app controls 4. Fixed potential timeout issues with Google and Facebook sign-ins 5. Other UI improvements and bug fixes
1.0.9
1. Added Sign-In With Apple 2. Refactored app to cloud communication to make things more reliable 2. Fixed a bug that some new user may be able to remotely control their fans
1.1.0
1. Added support for UVC fans. 2. The Wi-Fi commissioning flow no longer requires location permission. 3. Revamped Remote/Wall Control Edit interface. 4. Added basic control to the Utilities page to help user identify the fan they are configuring. 5. Revamped the log to cloud function. User can upload communication logs occurred before they click the Upload button.
1.1.10
1. Allow user to copy the Wi-Fi password of the device AP. This helps to minimize mistyped Wi-Fi password during commissioning. 2. Added Local Devices browser under Settings -> Advanced, which helps to debug issues when a device cannot be found in local network. 3. Fixed a bug that no error message is shown upon failed log-ins.
1.1.12
Include app version number when uploading logs to cloud.
1.1.13
1. Fixed a bug that the app sets incorrect timezone on devices for users in Arizona. 2. Right after the app is connected to a device, the app sets its timezone. This allows the app to actively fix the bug mentioned above.
1.1.14
1. Allow users to manually refresh the lastest firmware from the cloud. 2. Allow users to select a desired timezone, rather than following the phone timezone setting. 3. Fixed a bug that the app may cache outdated firmware from the cloud. 4. Fixed a bug that a wrong timezone is sent for Denver users.
1.1.15 · 12 Aug 2025
Various bug fixes and stability improvements.
1.1.2
1. Added Wi-Fi signal strength indicators when scanning for nearby Wi-Fi routers. 2. Showed warning messages when user selects Wi-Fi routers with weak signals.
1.1.3
1. Implemented a fully re-designed and more user-friendly weekly schedule user interface 2. Minor bug fixes
1.1.4
1. Fixed a bug that factory reset through remotes/wall panels does not remove the fan from the app 2. Fixed a bug that if a fan is not found locally, the app fails to trigger cloud factory reset automatically.
1.1.5
1. Fixed a schedule display issue that AM may be shown as PM.
1.1.6
1. Release log to cloud function to all users, rather than just test users. Anyone can use this function to upload local logs for further debugging with our support engineers. 2. Added an option to display the most recent device reset reasons. This can help to debug issues like unexpected periodic resets, etc.
1.1.7
1. Fixed some issues with the log-in process that the app may hang or crash. 2. Improved the EcoBee integration interface and reminded users of unsaved changes 3. Added an option in Settings to send timezone to a fan
1.1.8
1. Fixed a bug that the Away mode may be incorrectly hidden. 2. Fixed a bug that user may be unable to control a fan (e.g., change fan speed and light brightness).
1.1.9
1. Fixed a bug that user cannot select "Do Nothing" when creating or editing a schedule event.

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Alternatives

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Self-Care Pet: Momo — Same category + similar ratings
Human Design - My Birth Chart — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 7 Aug 2026
Sources: App Store

Independent summary has not been published yet.

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Example prompt

Compare WAC Smart Fans with LED Light: Controller Remote.

View JSON

GET /api/v3/apps/1499045075

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          "rating": 3,
          "title": "App ok, but not all features working as expected",
          "body": "I was able to add and control 2 new fans. Had difficulty updating the firmware for one but after several tries it upgraded succesfully. Hovewer I have not been able to upgrade the controls or the wall outlet, not sure if these devices need to be upgraded as well. Controls show up in the account but then the upgrade screen is empty, scanning for the devices does not return any. Most important, the app does not seem to sync the actual status of the fan. Turning the fan on/off from the control or wall outlet does not change the status shown in the app. Switching from one fan to the other in the app does not show the actual or the last select state either. Unable to monitor the status as is.",
          "author": "henryg76",
          "date": "7 Aug 2026"
        },
        {
          "rating": 4,
          "title": "Firmware finally fixed!",
          "body": "I own two of WAC’s smart fans. I specifically purchased these for their smart capabilities as I read they work well with Home Assistant. After installing them, I encountered an issue where the fan connects and everything works fine for about a week, and then stops responding and appears offline. The fan is still connected to my WiFi (I can see it on my router) but it won’t respond to pings or commands to operate the fan. I have to shut off the power to the fan for a few seconds and turn it back on to force it to reboot, and then the fan will come back online and will work perfectly fine for about another week. Both of my fans did this same thing at random times, so I know it’s a firmware issue and not something with my network. Working with support was tedious. It took 8 months and 73 emails but finally the issue has been resolved by way of them releasing a firmware update. The fans have now been stable and I am pleased with them again. I wish they would support Apple Home Kit (they do support local control if you use the third party integration in Home Assistant) but there are also a few missing API commands like activating the “breeze” mode. So overall I am happy again with my purchase but do fear that if something breaks again, it will take forever to get it fixed.",
          "author": "Scott👨‍💻",
          "date": "7 Aug 2026"
        },
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          "title": "Used to work",
          "body": "It is so frustrating to have issues with these smart fans. I currently have 6. When a fan has a problem, it requires removing it from the ceiling and often getting a new transmitter or receiver. I have had to change out a receiver three different times in the two years I’ve had these fans. Currently like somebody else’s review I have had the issue of two fans disconnecting from the Wi-Fi disappearing from the app and forcing me to add them back continuously while they continue to beep and even though I add them back, they disappear again. I hate these fans now!!!",
          "author": "LaraElizabeth",
          "date": "7 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Waste of time",
          "body": "Update: Even with the recent app update, I still have trouble using Alexa to operate the fan. It works for a while and then quits. Original Review: No app update for three years speaks volumes. I purchased my fan two years ago. Alexa integration mostly worked for about a year. For the last year I mostly operate the fan using the phone app. When I’m feeling industrious, I try to fix the Alexa connective issues. I waste time troubleshooting via the Alexa app, then the WAC app and come up empty handed, walk away, only to repeat the process later. I won’t try again until or unless they update their app. They need to drop SMART from the name of their fans. :/",
          "author": "p2t2",
          "date": "7 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Awful",
          "body": "I spent hundreds of dollars to purchase three fans and install them. I was incredulous to find that I had to pay three times, ones for each fan, to operate them remotely. The application is extremely unreliable.I saw another review which stated that it only works about 30% of the time, and this has also been my experience. I have spent hours over the past two years configuring and reconfiguring these fans to work with my phone. It’s been extremely frustrating. I have attempted to contact the company about this and cannot get a response. A miserable experience.",
          "author": "ricix",
          "date": "7 Aug 2026"
        }
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    },
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    },
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      "notes": "1. Allow user to copy the Wi-Fi password of the device AP. This helps to minimize mistyped Wi-Fi password during commissioning. 2. Added Local Devices browser under Settings -> Advanced, which helps to debug issues when a device cannot be found in local network. 3. Fixed a bug that no error message is shown upon failed log-ins."
    },
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      "released_at": null,
      "notes": "1. Fixed a bug that the app sets incorrect timezone on devices for users in Arizona. 2. Right after the app is connected to a device, the app sets its timezone. This allows the app to actively fix the bug mentioned above."
    },
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      "notes": "1. Allow users to manually refresh the lastest firmware from the cloud. 2. Allow users to select a desired timezone, rather than following the phone timezone setting. 3. Fixed a bug that the app may cache outdated firmware from the cloud. 4. Fixed a bug that a wrong timezone is sent for Denver users."
    },
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      "notes": "1. Fixed a bug that factory reset through remotes/wall panels does not remove the fan from the app 2. Fixed a bug that if a fan is not found locally, the app fails to trigger cloud factory reset automatically."
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      "app_id": 6751232199,
      "name": "LED Light: Controller Remote",
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      "reason": "Same category + similar ratings"
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      "app_id": 6748380246,
      "name": "Thermic Smart Thermostat Setup",
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      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 1222980795,
      "name": "Meet5: Meet new people",
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      "reason": "Same category + similar ratings"
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        "code": "smart-fan",
        "label": "WAC Smart Fan",
        "kind": "unknown",
        "status": "store_listed",
        "prices": [
          {
            "storefront": "us",
            "formatted": "$9.99",
            "billing_period": null
          }
        ],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "7 Aug 2026"
  }
}