Vinted: Pre-loved marketplace

• Free

Last verified 2 Sep 2026

• Free to download

Last verified 30 Aug 2026

4.8 225082 ratings · App Store

1. 5/5RUN AS FAST AS YOU can away!!

   I have used this app for over a year. I have a Uk bank. I have a Uk phone number. I have Uk address. Yet some how they have decided to not accept visa even though they have it not stated anywhere. I find it interesting once I made £88 an try to withdraw it to my account and that doesn’t work. So I figured fine I will just use my balance of £88 to buy family stuff. They no longer took my card. I had wasted of the course of several days talking to several different “people” one even suggested to check my bank. Then one finally said oh “we stopped accepting visa.” Do not waste your time or do. I mean if that sounds like a fun time. I had made an Apple Pay account, a PayPal account. I even went so far as sending a picture of my passport to show who I was and I passed their “background check.” Guys run listen to the reviews I wasted a year of my life on this site. If you don’t want to waste hours of your life selling stuff. I even had a highly rated profile based on y sales. How much more can I say. At this point this is cathartic for me to rant about how much I loath this company. What’s worse is I had even expressed to coworkers how much I was selling and loved . So again I say run, don’t waste your time, money resources, stress and entire year I will never get back. By the way. They can keep the money at this point because there is no way of getting back it’s the principle at this point.

   pranceswithfoxes · 2 Sep 2026

2. 5/5Disgusting

   If I could give this god awful app 0 stars I would in a heartbeat. I was so excited to use this app in order to clean the clothing clutter out of my room in a fast and efficient way while getting money back with no seller fees. Everything was going great until they decided to BLOCK me PERMANENTLY for selling an item I made an innocent mistake of listing as a “jaded London inspired” Ali express dress. I honestly had no idea that they would do this because every other clothing resale platform doesn’t seem to have issues with people noting knockoff or cheaper items as similar to brand name pieces. When I tried to reach out to customer services apologizing for my innocent mistake and that I would never make it again, they simply said they could not unblock me because the app is primarily run by AI and non human servers, so it’s not reversible unless the item is recognized as “authentic” by a LITERAL NON-SENTIENT ROBOT. I cannot log in without a phone number, and they have been obviously now been programmed to automatically block any account making or login attempts with my phone number, and obviously I can’t make an entire new phone number just to make a whole new Vinted account. Don’t bother even trying this app. You’ll most likely just be extremely disappointed and frustrated in the end :) thank you for coming to my Ted talk

   caffeinenymph · 2 Sep 2026

3. 3/5A lot of fraudulent activity

   I’m not sure if this app is legit or not because, yes, I have made money on it. There have been real customers who buy my stuff, give me positive feedback, and I get paid for the items they purchased. However, the other half don't respond. They don’t confirm that they received what they purchased, even though I have sent them the item, so they are essentially committing fraud. They get a refund because Vinted cancels the order when the customer does not confirm receipt, meaning they receive the item essentially for free.I’ve been in contact with customer service over 10 different situations, and nobody responds. It’s clear that they use AI or some type of automated moderation; I don’t know if there are real people who actually work there. I’ve seen other reviews of people mentioning very vile and disturbing things, but I don’t know. Yes, I have earned money on this app, and yes, it has been transferred to my account. It is real, but on the other hand, there is a lot of fraudulent activity that happens on here.I don’t really know what to do. I’ve gone through all the right avenues of contacting customer service and doing all the right things, but at the end of the day, I get nothing back. I’ve lost about $20 now, which I know doesn’t seem like a lot, but when you’re an honest person and there are people out there taking advantage of you, it is very frustrating. I don’t really know what else to say about this app. After the rest of my sales are complete, I’m going to give customer service a few more days to respond, and then I’m going to delete my account because it’s just really sketchy.

   Even Van · 2 Sep 2026

4. 2/5Poor customer support

   There are a number of aspects of Vinted that I like on the selling side, but unfortunately customer support leaves a lot to be desired. I am unable to spotlight my closet or bump my items because it keeps saying my credit card is not authorized. There is enough money in the account and it has been entered correctly. I have been having this issue for weeks and have contacted Vinted several times but it has not been resolved. The last person I spoke to told me to verify my identity by uploading an ID to a link they sent me, but there was no where to upload the ID. When I explained this, they said “just follow the process on the website” even though there was no process. They then resolved the ticket even though the issue was not resolved. It’s strange that they are making it so difficult for me to essentially purchase a product from them. I was able to bump a couple of items the first week I had my account, but then this started happening and like I said, I’ve tried numerous times in the past month to get it resolved to no avail. They are quick to flag an item if your photo doesn’t satisfy the algorithm yet they aren’t there to help with technical issues. With Depop (one of their competitors), customer service can be tricky to reach but at least they respond to Facebook messages. I thought it was bad when Depop took a week to fix a problem I was having, but Vinted has taken a month.

   beckydeeee · 2 Sep 2026

5. 1/5Worst customer service I’ve experienced in my life, not being dramatic

   The customer service is the most incompetent and worthless disaster I’ve quite literally ever seen in a company. I honestly don’t know why they pay them because even ai could do better and I hate ai! Always some copy and pasted response that has extremely little (if literally anything at all) to do with what I actually asked about, or an answer to a question I didn’t ask and vice versa…no answers or info at ALL about major happenings within the site, such as a 1.5 month-long $1 shipping promo where I wrote in three different times hoping to get a different agent who knew it even existed in the first place, and failing each time. God forbid you end up actually having a real monetary issue with this company. I swear I’ve had instances where I start to believe they’re raigebaiting me on purpose because it is truly that bad. I’ve also sincerely been wondering if after clearly outsourcing their customer service to India, that they’re probably paying them dirt cheap wages which is why they outsourced to begin with, and then they’re not actually checking their employee’s work every now and again to make sure they’re doing the job correctly…so it’s just like the same 5-6 guys collecting payments while not actually working. *Thats* how bad it is. I would not trust this app for anything you are not willing to lose 100%. I’ve been on it since 2014 and I’m now stopping posting on vinted because of this, so I don’t say this lightly.

   Lyssa773! · 2 Sep 2026

4.3 2297923 ratings · Google Play

1. 5/5

   had no problems at all

   linda nelson · 31 Jul 2026

2. 5/5

   I am so in love with this app, I have sold like 5 or 6 things and only been doing it a couple weeks and just received my first package.

   Tracy Frith · 31 Jul 2026

3. 5/5

   I absolutely love selling and buying on Vinted. It's super easy and fun! Make money by selling things you longer want or need. Buy things you want at a fraction of retail! Go on and download the app, start today!

   Kandi Lou Crawford Adams · 31 Jul 2026

4. 5/5

   quick and easy 5 out of 5

   Darren Ahern · 31 Jul 2026

5. 1/5

   not possible to change app language and it doesn't even use system language.

   Emiliano Magliocca · 31 Jul 2026

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