AppCorpus
Market DE

ViCare

by Viessmann IT Service GmbH

iPhone · iPad

Active Last checked 31 Jul 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download
  • In-app purchases

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Free app Yes Free Store published
In-app purchases Yes Limited free Store published

Screens

App Store

16 store screenshots

ViCare ipad screenshot 1
ViCare ipad screenshot 2
ViCare ipad screenshot 3
ViCare ipad screenshot 4

Pricing & paywalls

App Store

Shown for US

  • Free to download
  • In-app purchases

Ratings & reviews

App Store

Shown for US

4.5 1282 ratings · App Store

  1. 5/5Great addition to this boiler system.

    It’s really nice to see your fuel usage and a lot of information and control features, in real time with this app. I could imagine more features like seeing the past day in detail, hour by hour usage. But the concept is great, and will doubtless see further features added. So kudos to Viessmann for introducing it to their customers.

    WhartonSinkler · 31 Jul 2026

  2. 2/5app is useless, can’t control dhw or heating properly

    Just installed a brand new gas heating unit. App says hot water is turned on, you take a shower… water is cold. Reset everything, now it says water is off, although on the unit it says it’s on… can’t turn it off from the app anymore. Turn on heating, turn off heating, turn it on again, doesn’t want to come on in the app, but you find out that on the unit it’s on and you can’t turn it off from the app anymore. Basically the one reason you buy their heating units, for the integrated wifi… and it doesn’t work. Not to mention hourly programming is completely disabled and you can’t change the factory settings. About 3 show-stopping bugs in less than a couple of days of usage.

    sailmarlin · 31 Jul 2026

  3. 1/5Worthless

    This and the other apps that Viessmann producers are less then desirable. I have a new Gas Vitodens 343 and Vitoconnect 100 and on a given day the thing does not work. Problem ONE is that constantly drops the signal and you have to go to the heater to change the settings. Problem TWO is the app kick you and requires you to login again only to tell you it can’t login you at which point you create a new account and it tells you that the info you are entering is not valid. I will stop here since there is limited space for an evaluation .... The short DON’T buy Viessmann because the product does not work....service NONE. If they only spend less on the cross country ski advertising and a bit more on the product that might be a start.

    JahnJJJ · 31 Jul 2026

  4. 3/5It works

    On the positive side: it works and allows me to set desired temperatures remotely. On the negative side: I wish application would be able to show energy usage for each circuit separately, I do have three heating circuits plus hot water and now I can see how much energy water heater used and all heating combined, but I would like to see that separated by each circuit. It would also be nice if that application was tracking outside temperature along with energy usage to visualize correlation. Outside temp. Is buried under several clicks, especially in web version of the app. Ability to download energy usage data and outside temp. Would also be nice.

    Zbh323 · 31 Jul 2026

  5. 4/5Works fine for me.

    The user interface isn’t super intuitive, but I have found it useful and usable. I have successfully used holiday mode for DHW and I liked that. I had one odd issue today. We noticed the Hot Water temperature was low. I investigated to see if I could figure it out without calling the HVAC company. After checking a few things, I finally discovered the DHW Time Program. In there I discovered the entry for Monday was “Off” and all other days were fine. I have never used this and don’t recall ever seeing it before. I have no idea how Monday got turned off.

    AncientGeek · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

  • Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
  • Data Linked to You — App Functionality — Contact Info — Name Developer declared
  • Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
  • Data Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Linked to You — App Functionality — Location — Coarse Location Developer declared
  • Data Linked to You — App Functionality — Location — Precise Location Developer declared
  • Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
  • Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
  • Data Linked to You — Other Purposes — Contact Info — Email Address Developer declared
  • Data Linked to You — Product Personalization — Contact Info — Physical Address Developer declared
  • Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
  • Data Linked to You — Product Personalization — Usage Data — Product Interaction Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Linked to You — Location Developer declared
  • Data Linked to You — Usage Data Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Used to Track You — Usage Data — Product Interaction Developer declared
  • Data Used to Track You — Usage Data Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 3.29.3

    - NEW for ViCare+ subscribers: Savings Overview shows in kWh how much you save through your hot water, heating and automation settings - Push notifications with status and maintenance tips for biomass devices - Something you should not experience but you will appreciate: we solved several bugs and increased stability of the app

  • 3.29.4

    - NEW for ViCare+ subscribers: Savings Overview shows in kWh how much you save through your hot water, heating and automation settings - Push notifications with status and maintenance tips for biomass devices - Something you should not experience but you will appreciate: we solved several bugs and increased stability of the app

  • 3.29.5

    - NEW for ViCare+ subscribers: Savings Overview shows in kWh how much you save through your hot water, heating and automation settings - Push notifications with status and maintenance tips for biomass devices - Something you should not experience but you will appreciate: we solved several bugs and increased stability of the app

  • 3.30.0

    - NEW for ViCare+: Section for Viessmann products and services providing solutions for more energy savings and comfort (First step: Austria, next markets to follow) - NEW for ViCare Smart Climate: Function for enabling feature pump control, to improve heating system efficiency and user comfort by preventing underheated rooms and unnecessary clocking of the heating system. - NEW for Vitoair: Complete filter replacement instructions and notifications about completion within ViCare.

  • 3.30.1

    - NEW for ViCare+: Section for Viessmann products and services providing solutions for more energy savings and comfort (First step: Austria, next markets to follow) - NEW for ViCare Smart Climate: Function for enabling feature pump control, to improve heating system efficiency and user comfort by preventing underheated rooms and unnecessary clocking of the heating system. - NEW for Vitoair: Complete filter replacement instructions and notifications about completion within ViCare.

  • 3.31.0

    - Manage all installations in one App - ViCare extends installation to 5 gateways - NEW for your Hardware: Release Notes of software changes or updates are now available in ViBooks - NEW for Ventilation: Assign an individual Remote Controller to your system via ViCare

  • 3.31.1

    - Manage all installations in one App - ViCare extends installation to 5 gateways - NEW for your Hardware: Release Notes of software changes or updates are now available in ViBooks - NEW for Ventilation: Assign an individual Remote Controller to your system via ViCare

  • 3.32.0

    - NEW for all users: Allow family & friends to check and manage temperature settings of your home via ViCare - NEW for Savings Assistant: Savings Overview feature allows you to compare your past energy savings and provides hands-on energy savings recommendations - NEW for Savings Assistant: recommendations for hardware to unlock valuable features you currently cannot use

  • 3.33.1

    - NEW for Energy Management: Gain financial transparency and real-time price updates on the home screen by adding your hourly dynamic electricity tariff data

  • 3.34.0

    - NEW for all users: increased colour contrast and adjusted landscape view for tablets in compliance with European Accessibility Act. - NEW for Energy Management (in DE): Introduction of Dynamic Assistant subscription to optimize the system’s grid consumption based on electricity tariffs, e.g. hourly dynamic tariffs - NEW for Energy Management: Notification of incoming grid operator control commands (§14a EnWG) for controllable devices in the system - NEW for Savings Assistant: Improvements to the configuration flow of Geofencing to achieve an accurate and easier setup.

  • 3.34.1

    - NEW for all users: increased colour contrast and adjusted landscape view for tablets in compliance with European Accessibility Act. - NEW for Energy Management (in DE): Introduction of Dynamic Assistant subscription to optimize the system’s grid consumption based on electricity tariffs, e.g. hourly dynamic tariffs - NEW for Energy Management: Notification of incoming grid operator control commands (§14a EnWG) for controllable devices in the system - NEW for Savings Assistant: Improvements to the configuration flow of Geofencing to achieve an accurate and easier setup.

  • 3.34.2

    - NEW for all users: increased colour contrast and adjusted landscape view for tablets in compliance with European Accessibility Act. - NEW for Energy Management (in DE): Introduction of Dynamic Assistant subscription to optimize the system’s grid consumption based on electricity tariffs, e.g. hourly dynamic tariffs - NEW for Energy Management: Notification of incoming grid operator control commands (§14a EnWG) for controllable devices in the system - NEW for Savings Assistant: Improvements to the configuration flow of Geofencing to achieve an accurate and easier setup.

  • 3.34.3

    - NEW for all users: increased colour contrast and adjusted landscape view for tablets in compliance with European Accessibility Act. - NEW for Energy Management (in DE): Introduction of Dynamic Assistant subscription to optimize the system’s grid consumption based on electricity tariffs, e.g. hourly dynamic tariffs - NEW for Energy Management: Notification of incoming grid operator control commands (§14a EnWG) for controllable devices in the system - NEW for Savings Assistant: Improvements to the configuration flow of Geofencing to achieve an accurate and easier setup.

  • 3.35.0

    - New for all users: Find everything you need to resolve device issues with the new in-app Support feature. It provides instant access to tools, guides, and expert help. - New for all users: Need a second expert? Add an additional contractor to your installations. - New for Savings Assistant: We improved the Geofencing onboarding, so it will be easier to set up your system. - New for Savings Assistant: With the new Preheating feature your house reaches target temperatures precisely on time (ViCare Smart Climate required). - New for Smart Climate: Open Window Detection and Intelligent Heat Control are now freely available to all users

  • 3.35.1

    - New for all users: Find everything you need to resolve device issues with the new in-app Support feature. It provides instant access to tools, guides, and expert help. - New for all users: Need a second expert? Add an additional contractor to your installations. - New for Savings Assistant: We improved the Geofencing onboarding, so it will be easier to set up your system. - New for Savings Assistant: With the new Preheating feature your house reaches target temperatures precisely on time (ViCare Smart Climate required). - New for Smart Climate: Open Window Detection and Intelligent Heat Control are now freely available to all users.

  • 3.36.0

    - New for all users: the Savings Assistant analysis features are now visible in the Analysis tab. Unlock all features to access advanced insights and maximize your system’s potential.

  • 3.37.0

    - New for all users: you can add up to 10 installations per user to your ViCare App - New for all users: connecting your installer to ViCare is easier than ever - New for heat pump users: With the performance factors available in diagnostic information, you can now track your heat pump system's efficiency

  • 3.37.1

    - New for all users: you can add up to 10 installations per user to your ViCare App - New for all users: connecting your installer to ViCare is easier than ever - New for heat pump users: With the performance factors available in diagnostic information, you can now track your heat pump system's efficiency

  • 3.37.2

    - New for all users: you can add up to 10 installations per user to your ViCare App - New for all users: connecting your installer to ViCare is easier than ever - New for heat pump users: With the performance factors available in diagnostic information, you can now track your heat pump system's efficiency

  • 3.38.0

    - New manual Home mode option within Geofencing, so that you will be able to switch your system to Home even while you’re still away and return to a perfectly comfortable temperature without waiting - Bug fixes and improvements

  • 3.38.1

    - New manual Home mode option within Geofencing, so that you will be able to switch your system to Home even while you’re still away and return to a perfectly comfortable temperature without waiting - Bug fixes and improvements

  • 3.38.2

    - New manual Home mode option within Geofencing, so that you will be able to switch your system to Home even while you’re still away and return to a perfectly comfortable temperature without waiting - Bug fixes and improvements

  • 3.39.0

    - Smart Climate: Define control modes for individual rooms and get informed if devices loose connection - New for Energy Management: automatic validation of stored active or missing electricity heating tariffs to ensure accurate tariff data in ViCare, as well as notifications in case of discrepancies - Energy Management update: Backdated recalculation of data from 2021 onwards in Finance section

  • 3.40.0

    - You can now save a mobile number and a second telephone number to ensure your contact details remain up to date - Energy Management (Basic version): Optimise your heat pump based on your tariff and gain clear insights into your costs, without the need for an additional energy meter

  • 3.40.1 · 21 Jul 2026

    - You can now save a mobile number and a second telephone number to ensure your contact details remain up to date - Energy Management (Basic version): Optimise your heat pump based on your tariff and gain clear insights into your costs, without the need for an additional energy meter

Availability by market

Data quality & evidence

Page completeness
Live store listing
Last verified
31 Jul 2026
Sources
App Store

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