Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Health & Fitness
- Sports
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
App Store
6 store screenshots
Pricing & paywalls
App Store
- Free
Ratings & reviews
App Store
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5/5Love the service, app needs work
I find discovery to be clunky and inefficient in the app. Searches and parameters are not saved, and you never get spontaneous inputs or updates that something new and exciting related to your preferences is available. In fact, I don’t get the sense any preference is saved. There’s no ability to have more efficiency in the flow I used every day which is checking in at my favorites. Every time I go to a service provider I still have to pick what I’m doing. I do functional fitness at Crunch fit wedding every couple days and that flow remains super painful … validate my location is nearby and just let me do this in one click. Saving things that aren’t courses is also a mess. Finally, in what is clearly a deliberate design decision, you can’t freeze/pause membership in the app. Why not? Feels just cheap. Again, I am forced to consider why and it doesn’t feel like the app is thinking about me as a long term relationship but rather a user to trick for one more month accidental membership. I value the service offering though, and I think all these things are correctable and possibly unintentional, so I’ll review and update this if I see improvement on all 3 issues.
tn819 · 7 Aug 2026
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5/5Changed my life.
I used to have a gym subscription before this. And call it monotony, but it took a lot for me to be excited about being regular. Urban sports changed that for me. For the past 2 months, I’ve tried out many forms that would’ve been out of reach for me. I explored how Yoga was something I loved, cold baths that changed how I felt after a shower, and so much more. Also the late fee, although stinks - is such a great tool to keep you from cancelling. There’s always a few things the app can do better on, but I love the product and the experience. Can’t recommend it enough!
Krtibdewal · 7 Aug 2026
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5/5Worst designed app I use
The only reason why I use this app, is because I actually genuinely like Urban Sports. But the design and usability of the app is an absolute disgrace for a modern “start up”. You should rebuild everything from the ground up - if you can’t do it yourself find a good agency, invest some money, and fix this. There is so much potential but this is shameful how un-usable the app is. If you don’t fix this soon I might cancel my subscription.
SebiHS · 7 Aug 2026
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1/5Amateur level app
The app is absolutely terrible but perhaps it is made by a small team without UX designers. Or perhaps nobody that works at this company has ever tried to use the app. For example if you want to find a venue on the map it won’t show up if you search by name unless you adjust the zoom which is an insane UX decision that makes zero sense. Why would a user want to zoom around on this aweful map with tiny markers to try to find venues? If I type the name it should just come up - this is incredibly basic UX that whoever designed or product manages this app seems to not understand at all. Even worse is that if you do set the correct zoom then it still doesn’t automatically show up unless you click on a tiny map marker! Just incomprehensible how a company could make a UI that is so unbelievably poorly designed. Any 13 year old kid or AI agent could design something better in under a day.
Flak-age · 7 Aug 2026
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1/5Crashes/freezes when scanning
I use the app for one thing: scanning the barcode when I arrive in the gym. Every time I open the app, takes a really long time to start up, then when it finally does, the camera often freezes. Sometimes, the app will crash when scanning, approximately 30% of the time. Other times, the scan will work, but before I can click on my activity, it will go back to the camera and I have to scan it again. This increases the probability that I run into another freeze or crash. This should not be such a bad experience, and it happens almost every single time I open the app.
Obk562 · 7 Aug 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Contact Info — Name Developer declared
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — App Functionality — User Content — Customer Support Developer declared
- Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Linked to You — User Content Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
- Data Not Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
- Data Not Linked to You — App Functionality — Search History Developer declared
- Data Not Linked to You — Other Purposes — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — Other Purposes — Diagnostics — Other Diagnostic Data Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Search History Developer declared
- Data Not Linked to You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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6.5.3
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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6.5.4
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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6.6.0
Hey Urban Sports Club fan! We’ve packed the latest app update with exciting new features and smoother flows — all designed to make your fitness journey better than ever. Here’s what’s new: 1. Meet Urby – Your AI Chatbot Assistant Say hello to Urby, your smart new sidekick. Whether you need help navigating the app, have a question about your membership, or run into an issue along the way — Urby is ready 24/7 to support you quickly and hassle-free. 2. Fixed: Waitlist Navigation Bug We’ve fixed the issue that caused incorrect redirects when joining a class from the waitlist. You’ll now land right where you need to — in your class. 3. Smoother Navigation with Smarter Deeplinks We’ve improved how links behave inside the app. Universal and deeplink handling is now faster, cleaner, and more reliable, making your in-app experience truly seamless. That’s all for now - but stay tuned, there’s more on the way. Update your app today and enjoy the new and improved experience with Urby and more!
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6.7.1
This update brings improvements for a smoother, more reliable experience: Critical Bug Fixes: We’ve resolved key issues to keep things running seamlessly. Performance Boosts: Faster load times and enhanced stability make for a smoother app experience. And we’re just getting started! More exciting features are on the way. Keep the feedback coming—we’re listening and making the app better with you!
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6.8.0
Urban Sports Club – Wellbeing for Everyone This update makes your wellbeing journey more inclusive than ever! What's new? Voice control for effortless, hands-free navigation Improved color contrast for easier viewing Adjustable font sizes for better readability Because wellbeing should be accessible to everyone!
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6.9.0
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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6.9.1
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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6.9.2
Dear Urban Sports Club member! We have an exciting new version for you! Never Miss a Check-in Again! Forgot to check-in for your class? No worries! We'll now send you a reminder notification, and you have up to 20 minutes after class ends to check-in. Enjoy the update!
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6.9.3
Dear Urban Sports Club member! What’s new! Refer Now! - Invite your friends or colleagues and claim your reward! Bug Fixes & Improvements - We’ve squashed some bugs and improved performance and security to give you a smoother app experience. We hope you enjoy this new version!
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7.0.0
Hey there! Get ready for an even better app experience. We’ve updated the app with exciting new features designed to make your wellbeing journey even more personal and convenient. A smart Home Feed just for you: We built a brand-new Home Feed that delivers personalized recommendations, so you can effortlessly find new venues and activities to explore. Check-in with ease: Our upgraded QR code scanner now lets you use any camera on your phone to scan, making your check-in process smooth and seamless. Notifications, on your terms: Take control with our new Notification Settings, giving you the power to choose which updates you want to receive. Update now and start exploring!
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7.0.1
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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7.0.2
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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7.10.2
· 5 Aug 2026
Hello there! We've been working on some updates to make your app experience even better. Here's what's new: Check-in improvements: We've streamlined the check-in process to get you to your activity quicker. The scanner button returns! So you can open the scanner directly if you want. Snooze Ratings: We've added an option to pause the ratings, giving you more control. Schedule fix: Your class list now refreshes the moment you book or cancel an activity, so it's always up-to-date. Clearer Guidance: Our error messages are now more helpful. If you hit a daily booking limit or need to add a profile photo, you'll get a direct link to fix it right away. Visual Polish: We've tidied up the app with refreshed illustrations, updated buttons, and polished text for a cleaner, more consistent look. Help Center Access: We fixed a broken link to the Help Center. Now you can get the answers you need without any detours. We hope you enjoy the new improvements! Your feedback helps us get better.
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7.1.1
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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7.1.3
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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7.2.0
Dear Member, We have an exciting new version for you. The new Check-in experience is here: See your planned bookings or find venues nearby to check in to Find a venue you like and navigate there quickly with your favorite map app To check in instantly, simply tap on your booking and scan the QR code Enjoy the update!
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7.2.1
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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7.4.0
Dear Member, Our new version is here. What’s new: New check-in confirmation screen Improved check-in experience with PIN code Enjoy the update!
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7.6.0
Our new version is here! What’s new: Smoother check-in: We’ve improved the flow for partner locations with turnstiles. Simply scan the QR code at the turnstile to check in. No more disappearing favorites: Your favorite partners will now stay exactly where they belong. Better performance: We’ve made some improvements to make your Urban Sports Club experience even smoother. We hope you like this update!
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7.6.1
Our latest update is live! What’s new: Direct calling: You can now copy phone numbers directly from the app to book your next session with our partners even faster. Waitlist notifications: Fixed! Tapping a notification now takes you straight to the correct class details page. Clearer error messages: We’ve updated our messaging to provide better clarity if your booking or check-in is ever interrupted. We hope you enjoy these updates!
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7.6.2
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
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7.7.0
Improved check-in messaging: We’ve updated our check-in messages. If any issues arise, you’ll now see clearer details to help you get moving faster. Fixed favorite venues: We’ve resolved an issue that prevented marking partner venues as favorites. You can now save your top Urban Sports Club spots again!
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7.7.1
What’s new Check-in Help: Trouble checking in? Tap our new Check-in Help button for instant troubleshooting tips. Performance Fixes Check-in: We’ve added venue pin clustering to the map and auto-updating check-in logic to ensure your “Check-in” button is ready the second you arrive. Faster access, more sweat. Category Search Bar: Fixed a glitch where the category search bar would randomly replace your typed text. Type away in peace! Reminders: Check-in reminders now automatically cancel when you cancel your booking. No more unnecessary notifications. Love the app? Rate us! Your feedback helps us get better every day!
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7.7.2
Dear member, We have a fresh update waiting for you! Here is what’s new in version 7.7.2: - Smoother App Catalog Redemptions: Activating your apps has never been easier. We’ve streamlined the flow so you can claim your benefits friction-free. - Language Preference Consistency: No more linguistic cross-training. Dates and weekdays across the app will now strictly follow your app’s language settings. - Sleek UI Polish: We upgraded the iOS share button to the native system component and improved the keyboard behavior. We hope you love the smoother experience!
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7.8.2
Dear member, We’ve fixed some bugs and improved the performance and security to give you a smoother app experience. Enjoy the update!
Alternatives
- EVERSPORTS Book & Find Sports — Same category + similar ratings
- EGYM Wellpass — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 7 Aug 2026
- Sources
- App Store
- Independent summary has not been published yet.