Updater: Essential Moving App

• Free

Last verified 31 Jul 2026

4.9 6465 ratings · App Store

1. 5/5I rarely leave reviews—this app is incredible

   I can’t even tell you how useful and easy this app is. They’ve basically consolidated all you need to move in an incredibly user friendly interface. No having to do extra digging because the link provided doesn’t take you exactly where it says you would be. No more navigating multiple sites and trying to keep things organized. And what’s more incredible, is that the app even provides specific-to-your-location information. For example, it provides different internet provider options based on where I’m moving and other people who have lived in my building. This gives me so much peace of mind, I can’t rave about it enough.

   Alexis Minichini · 31 Jul 2026

2. 1/5sketchy!!! DON’T USE THIS, unnecessary.

   when trying to sign up for internet through the app, I received a call saying they “needed to confirm my identity” and that I needed to upload sensitive personal information online. I immediately reached out to the internet service provider (ISP) directly, and they had no record of my order — couldn’t even find the “record locator” that I was given by Updater. they also told me that the website provided by the Updater rep over the phone was *not* used by the company. on top of this, I got a cheaper quote + additional rewards by calling the ISP directly! this experience has left a terrible taste in my mouth. I fear that others who aren’t careful will be vulnerable to identity theft by using this service. WOULD NOT RECOMMEND.

   dr.jumz · 31 Jul 2026

3. 1/5DO NOT DOWNLOAD

   I believe scammers are trying to trick people onto using this app to get info from them. I received an email from my apartment saying I need to finish the checklist in order to move in when I had already finished the checklist so I was already confused but I haven’t did the internet portion. So I went ahead and did the internet portion and immediately I received a phone call saying I needed to confirm my identity. Which I never had to do but I was signing up with AT&T. So after they made me answer security questions that did not link to me they had asked me to upload 2 forms of ID which I found really odd. Then I had to call AT&T to confirm if there was a order placed and there was not an order. So I went ahead and placed the order with AT&T directly. DO NOT FALL FOR IT LIKE I ALMOST DID‼️‼️‼️

   _Purplenurples · 31 Jul 2026

4. 1/5Do not download this app

   I thought this app would be a great way to keep a checklist of the major things I need to do to move but it is nothing like I expected. Transfer internet service option is nothing but paper pushing. Makes you call the provider to transfer your existing services anyway, so why would I go through an app I’ve never heard of to do that? Super sketchy the need to verify my identity so you can “assist” with transferring my service. But what really grinds my gears is the amount of notifications I’ve received. App notifications, texts, emails, and phone calls throughout the day, every single day. It’s gotten to the point I’ve had to block the phone number that they call from, stop texts, and turn off app notifications because it’s becoming too much.

   Kay-tee Kate · 31 Jul 2026

5. 1/5Horrible

   Worst customer service experience of my life. Had to use this app to set up internet in my new apartment and my appointment details were ALL wrong (they were inputted via the updater customer service person, who confirmed 6 separate times on the phone with me the correct details - it blew my mind on the phone how many times you would need to confirm information, AND IT WAS STILL WRONG!!). I realized after the second automated cancellation email from quantum fiber that something must be wrong. Then I corrected the details, but since the service was billed through updater, they did not confirm the appointment I had made, and once again I found myself getting automated cancellation emails. I then cancelled the service altogether and realized I could buy the same service direct from QF from $10/month cheaper. What a scam of a service, and what a horrible experience for someone working from home. Would not recommend this app or service to my worst enemy.

   Updater Hater 69 · 31 Jul 2026

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