UK Immigration: ID Check

• Free

Last verified 5 Aug 2026

1.9 159 ratings · App Store

1. 2/5MJ

   AMERICAN PASSPORT HOLDERS! I had a hard time scanning my passport and finding the correct positioning. I finally found it after opening my passport to the page above my passport ID with my photo, etc. on the page above, I held my phone a little over halfway up the page vertically, the page number being at the bottom left hand corner. Hope this helps. I had to hit ‘try again’ many times. Again, I did not scan the page with my photo in the passport but the page above with my signature.

   Mer Jane · 5 Aug 2026

2. 5/5Worked as Intended; No Issues

   (American, iPhone 15pro) I was actually very happy with the experience of using this app. I had one minor hiccup, but that was only owing to a typo that I had made. UKVI was able to help me every step of the way, and I experienced no delays. From what I’d read, I thought the verification would be really temperamental, but it wasn’t. It worked exactly as advertised without issue. Again, the only problem I had was because of my own typo, and UKVI helped me to find and fix it pretty quickly. Overall, I feel very safe having three factors of authentication tied to my eVisa use, and I’m happy with the implementation. Maybe it was a new update, or maybe it’s because I’m running a newer phone, but it just worked.

   IisChas · 5 Aug 2026

3. 1/5Worked initially, but not for adding new passport to eVisa

   I had a name change and got a new passport after my eVisa had been approved on the old one. The app worked fine to add my old passport. I should be able to add the new identity document in a similar way: going through the flow brings me back to this app. But although it seemingly scans the new chip fine and gathers all my new info correctly, when I submit to the server the new passport number never appears in their system. My options are (1) a new biometrics appointment at my expense, which I find offensive, or (2) post documents to an office in Liverpool after arriving in the UK. Meanwhile I had to get a standard ETA on the new passport, even though I shouldn’t require one, because the airline could refuse me a boarding pass if the new document isn’t connected to a valid visa. Infuriating. If the system only worked, I could avoid so much hassle.

   Pavel and Sam · 5 Aug 2026

4. 4/5Could be clearer

   I managed to scan my BRP chip the third time I tried. Take your phone case off, place the TOP of the PHONE halfway down the brp, not the other way around (I messed this up once, as this is how my phone prefers contactless payments). I found it didn’t like to be touching the brp, so I laid the card on the ground and spaced the phone away with my pinky. Hold your breath so you won’t move a millimeter, then scan. Maybe the instructions have been updated, but when I followed them carefully it wasn’t too much of an issue.

   nyahplay · 5 Aug 2026

5. 2/5Frustrating but finally got it to work!

   I was ready to give up on the scan BRP/passport chip function after *many* failed attempts - & the awful reviews convincing me it just doesn’t work (on iPhones at least). But have *finally* managed to get it to scan by placing the phone directly on my BRP & keeping it steady (rather than moving it around as the app instructs). I lined it up with the top of the phone. Good luck to all of you struggling! Hopefully it will work eventually!

   Alibeck42 · 5 Aug 2026

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