Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Travel
- Navigation
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Free app | Yes | Free | — | Store published |
Screens
No screenshots collected yet.
Pricing & paywalls
App Store
Shown for US
- Free
Ratings & reviews
App Store
Shown for US
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3/5Needs massive route update
A few years ago this app was wonderful. It showed all the local routes for Suffolk County New York. I recently been in a very bad accident. I cannot drive I need to take public transportation. I downloaded a trans app and they have not updated any of the route information at all. Suffolk County has updated and added new routes to the bus lines and this is not reflected in the trans lock app. Many times I’ve tried to get my bus and I don’t no where it is I don’t know if it came early if it’s coming late or how long I’ll be standing in the rain. Two of the lines that I currently use are newly added lines that are combinations of other lines or just a new route in Total. Please update your app to the new routes of the Suffolk transit authority, and Suffolk County on Long Island in New York
Saint Elmo Bobbins · 31 Jul 2026
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2/5Please return the old Rider app
As noted by many users, the new TransLoc app is great if you just want to know when the next public transit of any kind in your immediate area is coming. If you want to look at a route you AREN’T immediately standing on or figure out a SPECIFIC route, well, you’re out of luck. I used to be able to look AHEAD of where I EXACTLY was, but, like the Start button on Windows, wiser developers than I removed a beloved easy to use, powerful feature, then told us why we didn’t need it when we users said we missed the feature and didn’t like the interaction with the new feature, you removed one of your best features and will probably tell us why this one we don’t like to use is better and we’re dumb for wanting the simpler older tool back until you cave after way too much complaining. Please bring back the old map/route feature from Rider.
Theyboughtmybank · 31 Jul 2026
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2/5They’re always moody (too late or too early)
Today my bus was 2 hours late and when it got here they gave us 3 minutes to get out before they left us. Other days when I’m at school, they come earlier than when I schedule and get mad at me because I can’t leave the school building until it’s time to leave (which is the time a schedule). Sometimes they would even leave me at the school with no way home. Other times they come an hour or two later. I’ve never gotten a bus on time, but I don’t mind it being a few minutes of. As a student I felt like I had a little control over how I get to and from school.
dani051910 · 31 Jul 2026
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1/55 Star Review Awards!
Any reasonable person can see that most if not all genuine reviews this app has received give it the worst possible rating. Yet the developers clearly paid a little for &/or spent some time concocting the sprinkling of absurd 5 star reviews, and also probably lucked into a few written by folks who truly don’t know any better, or maybe wanted to be polite. I felt that these obviously phony, sadly ignorant, & either way highly entertaining bits of nonsense deserved some recognition. So it is my great pleasure to announce the First Ever Amusingly Ridiculous Review Content Awards! In 3rd place, the definitely elderly gentleman who signed the review with his full name. Next, in 2nd place- This absolutely real person is a real student at a totally not made up school. He says the app is a huge help getting around campus, because he doesn’t have a car. I guess that entirely nonfictional location is one place it actually works... So give it up for the Runner Up: “Grad Student” at “North East University!” And finally, the Grand Prize Winner, by unanimous decree of the judge. This was the clear champion, the review that perfectly expresses the spirit of this coveted award. The author is a genius, beyond all doubt, as well as the Village Oaf somewhere in Appalachia. The words say it all: “see bus, no more afraid”
The Combination is 1-2-3-4-5 · 31 Jul 2026
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1/5Why?? New app is terrible
The old Rider app was perfectly fine. I have so many issues with this app that was forced upon us. First, UI functionality is awful, eith the old rider app, selecting the stops would show what routes service it and the time left before the next would arrive. The new app does not do that as one has to tap into the stop and bring up individual routes, adding extra steps and not even allowing for a comparison of the routes. Next, the routes colors do not intermingle like the Rider app used to, only showing a single color even if multiple routes service it. Additionally, the shuttle icons are big and bulky, and even the timing is inaccurate. Finally, the routes don’t even load up half of the time, making me miss my shuttle. If I had to give serious feedback, just bring back the old app, it was a better one across the board.
jdodbdkishd · 31 Jul 2026
Privacy & accessibility
App Store
Privacy
- Data Linked to You — Analytics — Diagnostics — Crash Data Developer declared
- Data Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
- Data Linked to You — Analytics — Diagnostics — Performance Data Developer declared
- Data Linked to You — Analytics — Identifiers — Device ID Developer declared
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — Analytics — Location — Coarse Location Developer declared
- Data Linked to You — Analytics — Location — Precise Location Developer declared
- Data Linked to You — Analytics — Search History Developer declared
- Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Linked to You — Analytics — User Content — Customer Support Developer declared
- Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
- Data Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
- Data Linked to You — App Functionality — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — Location — Coarse Location Developer declared
- Data Linked to You — App Functionality — Location — Precise Location Developer declared
- Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
- Data Linked to You — App Functionality — Search History Developer declared
- Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
- Data Linked to You — App Functionality — User Content — Customer Support Developer declared
- Data Linked to You — Product Personalization — Search History Developer declared
- Data Linked to You — Contact Info Developer declared
- Data Linked to You — Diagnostics Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — Location Developer declared
- Data Linked to You — Purchases Developer declared
- Data Linked to You — Search History Developer declared
- Data Linked to You — Usage Data Developer declared
- Data Linked to You — User Content Developer declared
- Data Not Linked to You — App Functionality — Financial Info — Payment Info Developer declared
- Data Not Linked to You — Financial Info Developer declared
Accessibility
No accessibility labels collected yet.
Versions
App Store
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4.28.0
We’re exited to bring you two updates to improve your rider experience. In this version, we have added a banner to the route detail screen to display the route description, if one is available. Tap the information icon to view the full description! Additionally, we have resolved a bug on the Me tab that occasionally prevented the OnDemand Ride card for recently booked rides from appearing. Ride cards will now automatically dismiss after one day, but you can always view your full ride history by tapping handy new button we’ve added to this screen.
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5.0.0
We're beta launching a new onboarding process to help you customize the app to focus on only the agencies you care about.
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5.1.0
This release we've improved some core app functionality that we're super excited to send your way. First, we've made some updates to our login flow. You may notice it looks a little different. This change is making life better for our users that use a university login or other single sign-in login. We also added the ability to delete your account if you decide to do so. You can find that option on the Settings tab.
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5.1.1
Bug fixes and performance improvements.
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5.2.0
We improved our On Demand booking flow! We discovered some riders were accidentally booking On Demand rides for the wrong number of passengers. This release adds a simple step to confirm you’re booking your ride for the right number of passengers to make sure there’s room for everyone!
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5.3.0
We have continued to improve the On Demand booking flow. The changes provide for a better booking experience for multiple riders or offered service options. To ensure the most accurate information is provided, a confirmation screen has been added to review details before submitting for a ride. Additional items include minor bug fixes and performance improvements.
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5.3.1
Bug fixes and performance improvements.
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5.3.10
Bug fixes and performance improvements
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5.3.11
Bug fixes and performance improvements
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5.3.12
Bug fixes and performance improvements
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5.3.13
Bug fixes and performance improvements
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5.3.14
Bug fixes and performance improvements
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5.3.15
Bug fixes and performance improvements
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5.3.16
Bug fixes and performance improvements
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5.3.17
Bug fixes and performance improvements
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5.3.18
Bug fixes and performance improvements
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5.3.19
Bug fixes and performance improvements
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5.3.2
We have continued to modify the ride booking experience and have added time and date to the confirmation screen pre booking. Also added is the ability for the user to edit certain account details inside the app. Additional improvements are bug fixes and performance improvements.
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5.3.20
Bug fixes and performance improvements
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5.3.21
· 14 Apr 2026
Bug fixes and performance improvements
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5.3.3
Bug fixes and performance improvements.
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5.3.4
Bug fixes for missing OnDemand services.
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5.3.5
Bug fixes and performance improvements.
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5.3.8
Bug fixes and performance improvements
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5.3.9
Bug fixes and performance improvements.
Alternatives
- Passio GO — Same category + similar ratings
Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 31 Jul 2026
- Sources
- App Store
- Independent summary has not been published yet.
- Screenshots: not yet collected