Tootbus – City guide

• Free

Last verified 31 Jul 2026

3.9 619 ratings · App Store

1. 5/5Julian is a lifesaver

   My wife left her phone on the bus and we didn’t realize it until the bus had pulled away. We walked over to a wonderful young man named Julian in a Tootbus uniform and asked for his help in retrieving the phone. He immediately called around on the radio and on his phone to try to locate the cell phone. We weren’t very confident that we’d get it back. Through Julian’s diligence, he was able to track it down and get the phone back to us while still doing his job selling tickets. What an amazing young man! Thank you Julian! You saved the day, my friend.

   Buzkiller69 · 31 Jul 2026

2. 1/5Do not ride!

   We decided to try the Toot Bus In London opposed to the more well known ones. Huge mistake. The buses did NOT follow any of the maps or app routes. The drivers kept making the same small routes. Which means the audio on the bus was useless. Zero explanation of anything. We finally had to insist they take us to St. Paul’s (not sure why the yellow line skipped it twice). We picked up the yellow line in the morning at Marble Arch and wanted to take it back after visiting Westminster Abby. We boarded the yellow line again ending up back at Westminster Abby after looping back after passing Buckingham Palace. Another smaller loop. We were told that they yellow bus doesn’t go to Marble Arch- even though the map and app shows it on the route. We had to pay for the underground again. Plus the bus drivers and the workers at the stops would talk so much at all of the stops the app and the times were useless. Side note- we are in out 50’s our kids in their 20’s … it wasn’t user error. Take Public Transportation… more reliable. Plus we had no guided tour anyway. Save your time and money

   Loki 104 · 31 Jul 2026

3. 1/5App is ok, but choose a different tour company

   So as far as apps go this one is fine. The app shows you where you are in relation to their route/stops and shows where the busses are so you can gauge timing for pickup. Those are about the only good thing I can say about our experience with Toot. The tour itself was lousy! Usually the recording just played music, hardly any history, etc. Speaker quality wasn’t great. When they did have a little bit to say about a landmark it was typically not when the landmark was in sight, and gave no direction (on your left, just ahead on the right, etc) so you’re left trying to figure it out on your own. Sometimes there was no information at all, just the driver yelling out something indistinguishable. And we never did meet one nice driver. Honestly, just stay away. We purchased a 2-day ticket but the first day was so bad we won’t go back for the 2nd. Will be asked for a refund of the 2nd day for sure!

   uscoops · 31 Jul 2026

4. 1/5Don’t bother with Tootbus in Paris during the Olympics- terrible misleading experience

   Your stop information on the app and on the general map is wrong for Gare du nord. For tourists, it incredibly frustrating to plan your entire day around a tour bus that doesn’t stop for lost guests. First we walked to the stop Republique. Today is July 28 so the stop according to your website was working. After waiting 25 minutes, we had our friend call and sure enough, the stop was not available today. Why wasn’t that info communicated? Terrible service. So our group of 10, including an 84 year old, took the metro to Gare du nord. We got lost inside the huge train station, finally made our exit, and then walked to the stop on your map. Wrong again! The toot bus drove right past us even though we were at the stop indicated by your map and app. Reaching our limits, we were about to request a refund, when another bus came along. That kind bus driver stopped. It was not the right stop but since he was kind he let us on the bus. Just after, we passed the tootbust stop just up the road in the wrong spot according to your map! Guessing is not fun when you’re making you’re way around a new city with a group of 10. Not a good experience. At all.

   moshiew · 31 Jul 2026

5. 1/5Horrible

   My sister in law used TOOTBUS in Paris and highly recommended it. I bought five passes for my girls and I for three days. We were going to use it to hop on and off for the different sites to see all over London. There must be more busses in Paris because it was horrible in London. We waited 25 minutes for our first bus. Then we rode for about 30 minutes and got off to see something being told another bus would come around in 15 mins. We waited for almost 40 and then gave up and took the subway. We tried a few other times the next day to get on one. Always being told it would be to the stop in just a few minutes. Each time after 20-25 minutes we gave up and just walked or got on a subway. It was the biggest waste of money I have ever spent on a trip.

   Rkbell1 · 31 Jul 2026

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